Fieldwork

Fieldwork

Cloud-based pest control software with native mobile apps

4.8/5 (17 opiniones)

Información general sobre Fieldwork

¿Qué es Fieldwork?

Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.

Fieldwork also incorporates a CRM for adding customer information such as contacts, service histories and billing details. Custom fields allow complex data requirements to be defined and captured, while customers spanning multiple locations can be accommodated for. Key core features also go on to include billing and invoicing with online payment processing, chemical tracking and trend reporting options backed by barcode scanning for traps or stations.

Información general sobre Fieldwork

Precio

A partir de
USD 39.00/mes

Opciones de precios

Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)


Funciones de Fieldwork

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de Fieldwork: An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more
Captura de pantalla de Fieldwork: An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more Captura de pantalla de Fieldwork: Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas Captura de pantalla de Fieldwork: Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more Captura de pantalla de Fieldwork: Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support Captura de pantalla de Fieldwork: The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally Captura de pantalla de Fieldwork: The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets

Opiniones de Fieldwork

Opiniones de Fieldwork

Calificación general
4.8
/
5
Excelente
14

Muy bien
3

Normal
0

Pobre
0

Malo
0

Relación calidad-precio
4.9
Funciones
4.6
Facilidad de uso
4.8
Asistencia al cliente
5
100% Un ha recomendado esta aplicación
Dauphin E.

Great service software

Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.


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Renee P.

Helped systematize our company

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!


Traducir con Google
Dari P.

Great software

I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!


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Shula S.

Advanced Software Solution

Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.


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Lori B.

Best customer service and ease of use

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing


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Dauphin E.
Sector: Servicios para el consumidor
Tamaño de la empresa: 51-200 empleados
Traducir a español

Great service software

Software usado A diario durante Más de dos años
Revisado el 15/3/2019
Fuente de la reseña: Capterra

Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.

Puntos a favor

Intuitive. Easy to use. Consistent development.

Puntos en contra

Overall we are really happy with the software. I️ still Extract data and use excel for complex reporting

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Renee P.
Sector: Servicios para el consumidor
Tamaño de la empresa: 2-10 empleados
Traducir a español

Helped systematize our company

Software usado A diario durante Más de un año
Revisado el 30/5/2019
Fuente de la reseña: Capterra

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!

Puntos a favor

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Puntos en contra

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Dari P.
Sector: Servicios medioambientales
Tamaño de la empresa: Trabajador autónomo
Traducir a español

Great software

Software usado A diario durante Más de un año
Revisado el 4/2/2020
Fuente de la reseña: Capterra

I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!

Puntos a favor

software and customer service (IT) are amazing they have helped me out with different challenges and they have thought of everything. The software saves me so many hours a week not having to do a bunch of admin work . Also my customers enjoy the software by having a customer portal and not having to be hold just to ask questions that they can find with their tip of there fingertips.

Puntos en contra

They are on a different time zone then me .
Their 5 pm is my 2pm . I had an urgency once (operator error) not the software but they were closed I could not get a hold of (IT) that day . but the good thing I was able to get help the next morning at my 6 am .

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Shula S.
Sector: Propiedad inmobiliaria
Tamaño de la empresa: 2-10 empleados
Traducir a español

Advanced Software Solution

Software usado A diario durante Más de dos años
Revisado el 5/12/2019
Fuente de la reseña: Capterra

Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.

Puntos a favor

Everything we think of or ask for is already available or they develop it in a very timely way. They take the time to trouble shoot issues we are having and find a lasting solution.

Puntos en contra

The switch over is very labor intensive but so worth it. It’s a software that you can grow with and stay with.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Lori B.
Sector: Bienes de consumo
Tamaño de la empresa: 2-10 empleados
Traducir a español

Best customer service and ease of use

Software usado A diario durante 6-12 meses
Revisado el 6/8/2019
Fuente de la reseña: Capterra

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Puntos a favor

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Puntos en contra

not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be able to see them.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 5.0/10

Recomendación de usuario
9.6/10
Basado en 17 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Fieldwork

Precios de Fieldwork

A partir de
USD 39.00/mes
Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)

Relación calidad-precio
4.9/5
Basado en 17 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Fieldwork

Funciones de Fieldwork

API
Base de datos de clientes
Creación de informes personalizables
Creación de informes y estadísticas
Facturación
Funcionalidad de búsqueda
Gestión de calendarios
Gestión de documentos
Gestión de facturas
Gestión de inventarios
Gestión de presupuestos
Importación y exportación de datos
Integración contable
Integración de terceros
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Seguimiento de inventario
Funciones
4.6/5
Basado en 17 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Más información sobre Fieldwork

Más información sobre Fieldwork

Funciones principales de Fieldwork

  • Activity dashboard
  • Appointment management
  • Appointment reminders
  • Automatic backup
  • Barcode scanning
  • CRM integration
  • Calendar management
  • Chemical tracking & reporting
  • Client portal
  • Credit card processing
  • Custom fields
  • Customer database
  • Customer service history
  • Customizable templates
  • Data entry verification
  • Drag & drop interface
  • Email integration
  • Fleet management
  • Google maps
  • Mobile integration
  • Multi-location
  • Offline access
  • Pest activity tracking
  • Pesticide usage tracking
  • Property layouts
  • Quotes / estimates
  • Reporting
  • SSL encrypted network
  • SSL encryption
  • Scheduling
  • Secure data storage
  • Signature capture
  • Technician scheduling
  • Technician tracking
  • Text alerts
  • Trend analysis
  • User photos
  • Visual job costing
  • Widgets
  • Work order management
  • Work pool

Beneficios

• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.

• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.

• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.

• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.

• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.

Preguntas frecuentes sobre Fieldwork

Preguntas frecuentes sobre Fieldwork

He aquí algunas preguntas frecuentes sobre Fieldwork.

P. ¿Qué tipo de planes de precios ofrece Fieldwork?

Fieldwork ofrece los siguientes planes de precios:

A partir de: USD 39.00/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: Disponible

Pricing is based per technician with popular packages as follows: Solo = $39/1st Tech Startup = $59/1st Tech Business = $79/1st Tech Pro = $99 /1st Tech Additional Technicians: Solo = $19 Startup = $29 Business = $39 Pro = $49 (Office users and admin users are free, 14-day tree trial available)

P. ¿Cuáles son las características principales de Fieldwork?

Fieldwork ofrece las siguientes características:

  • Activity dashboard
  • Appointment management
  • Appointment reminders
  • Automatic backup
  • Barcode scanning
  • CRM integration
  • Calendar management
  • Chemical tracking & reporting
  • Client portal
  • Credit card processing
  • Custom fields
  • Customer database
  • Customer service history
  • Customizable templates
  • Data entry verification
  • Drag & drop interface
  • Email integration
  • Fleet management
  • Google maps
  • Mobile integration
  • Multi-location
  • Offline access
  • Pest activity tracking
  • Pesticide usage tracking
  • Property layouts
  • Quotes / estimates
  • Reporting
  • SSL encrypted network
  • SSL encryption
  • Scheduling
  • Secure data storage
  • Signature capture
  • Technician scheduling
  • Technician tracking
  • Text alerts
  • Trend analysis
  • User photos
  • Visual job costing
  • Widgets
  • Work order management
  • Work pool

P. ¿Quiénes son los usuarios habituales de Fieldwork?

Los clientes habituales de Fieldwork son:

Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite Fieldwork?

Fieldwork admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Fieldwork?

Fieldwork cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿Fieldwork es compatible con dispositivos móviles?

Fieldwork admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Fieldwork?

Fieldwork se integra con las siguientes aplicaciones:

Google Maps, PayPal, QuickBooks Online, Stripe

P. ¿Qué tipo de asistencia ofrece Fieldwork?

Fieldwork ofrece las siguientes opciones de asistencia:

Asistencia en línea, Asistencia telefónica