--- description: Información actualizada sobre Tripleseat. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Tripleseat con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Tripleseat: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software para gestión de eventos](/directory/80/event-management/software) > [Tripleseat](/software/111215/tripleseat) # Tripleseat Canonical: https://www.getapp.com.mx/software/111215/tripleseat Página: 1 de 24\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/111215/tripleseat?page=2) > Tripleseat SmartSuite es una solución de gestión de eventos basada en la nube para hoteles, restaurantes y otros recintos que ofrece reservas, pagos, gestión de documentos y más. > > Veredicto: 572 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 572 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Tripleseat - **Ubicación**: Concord, EE. UU. - **Constitución**: 2008 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - 2D/3D Designing - Acceso móvil - Admite iCalendar - Alertas y notificaciones - Almacenamiento de documentos - Análisis de evolución de ventas - Análisis financiero - Análisis predictivo - Automatización de marketing - Barcode/Ticket Scanning - Base de datos de clientes - Bodas/fiestas - Búsqueda/filtro - Calendario de eventos - Campos personalizables - Captura de clientes potenciales - Categorización/Agrupación - Compatibilidad de varios formatos de archivos - Compra de entradas - Comunicación multicanal ## Integraciones (en total: 32) - Constant Contact - Cvent Event Management - DoorDash for Merchants - Event Staff App - EventUp Planner - Fiserv - Fishbowl - Fishbowl - Galley - GoTab POS - Google Calendar - Kenect - Maestro - Mailchimp - Meta for Business … y 17 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para gestión de eventos](https://www.getapp.com.mx/directory/80/event-management/software) ## Categorías relacionadas - [Software para gestión de eventos](https://www.getapp.com.mx/directory/80/event-management/software) - [Software de gestión de recintos](https://www.getapp.com.mx/directory/917/venue-management/software) - [Software para venta de boletos](https://www.getapp.com.mx/directory/86/ticketing/software) - [Software para empresas de catering](https://www.getapp.com.mx/directory/79/catering/software) - [Software para restaurantes](https://www.getapp.com.mx/directory/196/restaurant-management/software) ## Alternativas 1. [Eventbrite](https://www.getapp.com.mx/software/91490/eventbrite) — 4.6/5 (5748 reviews) 2. [Whova](https://www.getapp.com.mx/software/121907/whova) — 4.8/5 (2423 reviews) 3. [monday.com](https://www.getapp.com.mx/software/91734/monday-com) — 4.6/5 (5726 reviews) 4. [Cvent Event Management](https://www.getapp.com.mx/software/91478/cvent-event-management) — 4.5/5 (990 reviews) 5. [Odoo](https://www.getapp.com.mx/software/102445/odoo) — 4.2/5 (1294 reviews) ## Opiniones ### "Tripleseat for Restaurant Events" — 5.0/5 > **Steve** | *13 de enero de 2023* | Restaurantes | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Setting up and working with events and groups is simple and intuitive. Tripleseat ahs many options, so everything can be done within the software. > > **Puntos en contra**: Tripleseat acquired Gather, our previous event software, and the price went up substantially. Tripleseat is competitive with other software's pricing, but Gather was a bargain. > > Easy to work with and has no operational issues. Good customer support when needed. ----- ### "Helps streamline system processes" — 5.0/5 > **Mackenzie** | *28 de mayo de 2025* | Organización de eventos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ability to track all of the details that go into it from internal systems, when client is looking at different items, sending contracts, and obtaining payments. > > **Puntos en contra**: That many of the great feature are paid and how difficult it is to edit documents on our own without assistance from IT. > > Overall, it has made the process of booking out and growing our spaces. We have needed stricter rules and this has allowed us to set standards. ----- ### "Extremely bad customer service, buggy software" — 1.0/5 > **Timothy** | *20 de agosto de 2017* | Hostelería > > **Puntos a favor**: Generally the contract feature was fine. We liked executing contracts on line even though the contract tool did not have all of the client info required > > **Puntos en contra**: Regarding our disappointment with Gather I would point to the following – all of which I have reflected to your support people and none of which have been acted on: Your IOS app seems to be able to send messages to clients and it does seem to be able to send templates but not free-form messages. Yet it often leads the user to believe a message has been sent when it has not About 45 days ago new inquiries stopped showing up in your new messages list – your support people insisted this was not a change but it was. It seems logical that new leads would be the most important new messages I asked you to make all the numbers and metrics on your Home page hyperlinked, but you have not. If I see I have two new leads I can click on that number and it takes me to the new leads. If I see I have one new contract signed, the numeral “1” is not hyperlinked and I have to search for the new signed contract. It is difficult or impossible to add a second client contact name but in the wedding business it is pretty normal to have at least two client counterparties. Yes I know about the “onsite” contact but that is not a default email recipient. Look at the confusion that appears in some proposals. Your proposals are not properly itemized and clients do not seem to notice that I have attached a “BEO” which is not a term I could define for you. Look at both “xxx” and “xxx” as examples of proposals where they thought we got the price wrong but they don’t see the security deposit because it is not itemized in the proposal. It is completely ridiculous that the client could sign an e-contract without being forced to enter and validate their address, phone, full and correct name, etc. Our normal course is we get a contract signed and then we chase down the additional information required to actually have a contract with the Zenith Additional Information form. This is cumbersome and probably not legally defensible. I want the client to execute the contract having filled in and validated their complete contact info > > Even though we gave them notice of cancellation after about 9 months they have twice charged our card for renewals which are not valid. ----- ### "Tripleseat is great\!" — 4.0/5 > **Alex** | *8 de julio de 2025* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like that tripleseat helps us to organize and plan our events for our venue (a members club) and that it is highly customizable and allows us to create new fields and drop downs almost on the daily. The reporting function is also incredibly helpful for explaining event trends to the higher ups. > > **Puntos en contra**: I don’t like that messaging through tripleseat typically gets lost in our clients inboxes because it is often directed to spam. I also think accounts and associated contacts can be a bit simpler and smoother process for creating contacts. > > Tripleseat is typically great and very helpful in planning and organizing our events. The task functions also help us stay ahead of the game and to not miss important guest needs. ----- ### "Keeping the little guy in the race" — 5.0/5 > **John** | *18 de junio de 2025* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The CRM feature allows us to continue relationships past the guests events with ease. Additionally, the speed of response keeps us as the clients first choice\! > > **Puntos en contra**: The reporting can be a bit much to filter, but once understood, the reports are incredibly valuable. Personalization keeps them relevant and actionable. > > Top rated tech for our restaurant. The opportunity to be posted alongside of much larger restaurant groups through EventUp has led to our offstrip location being competitive. ----- Página: 1 de 24\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/111215/tripleseat?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/111215/tripleseat) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados