--- description: Información actualizada sobre Device42. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Device42 con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Device42: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de activos informáticos](/directory/325/it-asset-management/software) > [Device42](/software/111013/device42) # Device42 Canonical: https://www.getapp.com.mx/software/111013/device42 Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/111013/device42?page=2) > Device42 es una solución de infraestructuras de TI para la gestión de activos, dispositivos, direcciones IP, cableado, interdependencias, acceso basado en roles, auditoría y más. > > Veredicto: 59 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 59 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Freshworks - **Ubicación**: San Mateo, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 20.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Dinamarca, Emiratos Árabes Unidos, Estados Unidos, Francia, India, Irlanda, Italia, Japón, México, Noruega, Nueva Zelanda, Países Bajos, RAE de Hong Kong (China), Reino Unido, Singapur y 3 más ## Funciones - API - Alertas y notificaciones - Arrastrar y soltar - Asistencia al cliente - Asset Lifecycle Management - Auditoría de problemas - Autorizaciones basadas en roles - Cartografiado de datos - Cartografiado jerárquico - Cartografía a demanda - Cartografía basada en la ubicación - Cartografía de relaciones - Colaboración entre varios usuarios - Configuration Management Database (CMDB) - Control/Acceso remoto - Controles o permisos de acceso - Creación de diagramas - Creación de informes de uso - Creación de informes para TI - Creación de informes/análisis ## Integraciones (en total: 6) - Chef Enterprise Automation Stack - Confluence - Jira - ServiceNow - Zapier - Zendesk Suite ## Opciones de asistencia - Asistencia telefónica - Chat ## Categoría - [Software de gestión de activos informáticos](https://www.getapp.com.mx/directory/325/it-asset-management/software) ## Categorías relacionadas - [Software de gestión de activos informáticos](https://www.getapp.com.mx/directory/325/it-asset-management/software) - [Software para data center](https://www.getapp.com.mx/directory/277/data-center-management/software) - [Software de gestión informática](https://www.getapp.com.mx/directory/771/it-management/software) - [Software de service desk](https://www.getapp.com.mx/directory/1249/service-desk/software) - [Software de herramientas de configuración](https://www.getapp.com.mx/directory/2067/configuration-tools/software) ## Alternativas 1. [ServiceNow](https://www.getapp.com.mx/software/9156/servicenow) — 4.5/5 (348 reviews) 2. [Freshservice](https://www.getapp.com.mx/software/91351/freshservice) — 4.5/5 (714 reviews) 3. [BOSSDesk](https://www.getapp.com.mx/software/120371/boss-solutions-suite) — 4.7/5 (140 reviews) 4. [Alloy Navigator](https://www.getapp.com.mx/software/113079/alloy-navigator) — 4.5/5 (64 reviews) 5. [FNT Command Platform](https://www.getapp.com.mx/software/2070119/fnt-command-platform) — 4.1/5 (8 reviews) ## Opiniones ### "Pretty much THE best datacenter inventory software" — 5.0/5 > **Yuriy** | *30 de abril de 2019* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to use. Easy to find information. Easy to capture information. > > **Puntos en contra**: Appliance can be moody sometimes, with disk space issues and database issues. ----- ### "Easy to Use" — 5.0/5 > **Nick** | *22 de septiembre de 2022* | Telecomunicaciones | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Setting up the server and the scans, and it handles itself. Being able to track users, the machines they use and software they have installed has been very helpful. > > **Puntos en contra**: At times it doesn’t know how to categorize some laptops. The software really struggles to know how to label a Surface Pro. > > Been a great product and overall experience. ----- ### "Good Product, Excellent Support\!" — 5.0/5 > **Mark** | *19 de septiembre de 2017* | Banca | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: It is easy to use, and the support folks will work with you to find a root cause – and stick with it. Great Support\! > > **Puntos en contra**: We were told that most APC UPS's were supported, but we had problems with a few of their devices. In the end, Device42 did a program rewrite and corrected everything. Well Done\! > > Device42 is a solid contender in the DCIM market, and will gain more ground as their reputation spreads. Most DCIM’s require extensive training, professional services, and lots of ongoing help. Not Device42 – it is intuitive and easy enough to use – if you take time to listen and learn. When we were stumped, a quick support request on their portal was answered quickly. ----- ### "Device42 provides an amazing single pane of glass look into your environment." — 5.0/5 > **Christopher** | *30 de abril de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The feature set for Device42 is fantastic, we were pricing out only ITAM systems when we came across the product line, and for less money than any of the other ITAM systems we looked at, Device42 came with an ITAM, IPAM, a software licensing tool, and a support team that actually answers questions and provides access to live agents rather than some anonymous support team. Their support people are great, even for casually emailed questions to their support address, I get actual responses (not just a canned "We got your email" response) in typically a couple hours. They have helped me a TON with setting up the software, which is amazingly helpful in tempering the only "con" we have found with Device42 so far (more on that below). > > **Puntos en contra**: We have been using Device42 for a few months now, an the only "complaint" I would say that I have found is that the setup was very involved, and required substantial support from the Device42 support team. That said...they were available literally every step of the way, and helped me get through anything I got stuck on over remote session. > > Overall, Device42 has been a fantastic addition to our IT software stack. With the feature set included with the product, we ended up with a very powerful tool that has fulfilled needs way above and beyond our initial project scope, and at a fraction of the price of other competing products. If you are looking for an ITAM system, and you don't at least do a Proof of Concept rollout of Device42, you're making a mistake. ----- ### "D42 - system for daily use" — 5.0/5 > **Gennady** | *12 de agosto de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Too much to type. Too much to type. Too much to type. > > **Puntos en contra**: Module patch panel design have to be re-build. You have to create/fix (if you think you have it) a bundle "Storage Room" - "Storage Cabinet". > > I can not leave, I am blind without this software. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/111013/device42?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/111013/device42) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados