---
description: Información actualizada sobre Promo.com. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Promo.com con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Promo.com: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de marketing en redes sociales](/directory/104/social-media/software) > [Promo.com](/software/110997/promo)

# Promo.com

Canonical: https://www.getapp.com.mx/software/110997/promo

Página: 1 de 10\
Siguiente: [Página siguiente](https://www.getapp.com.mx/software/110997/promo?page=2)

> Promo by Slidely es una plataforma de creación de vídeos que permite a los usuarios crear vídeos de marketing de marca de alta calidad y compartirlos en cualquier canal de redes sociales.
> 
> Veredicto: 212 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.3/5** | 212 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.9/5 | Basado en las opiniones generales |
| Funciones | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Promo
- **Ubicación**: Tel-Aviv, Israel
- **Constitución**: 2012

## Contexto comercial

- **Precio inicial**: USD 199.00
- **Modelo de precios**:  (versión gratuita disponible)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Arabia Saudita, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Barbados, Baréin, Belice, Bermudas, Bielorrusia, Bolivia, Bosnia y Herzegovina, Brasil y 148 más

## Funciones

- Admite resolución HD
- Ajuste de la velocidad
- Animación
- Arrastrar y soltar
- Asistencia multimedia
- Asistencia por vídeo
- Biblioteca de contenidos
- Bucles de vídeo
- Búsqueda/filtro
- Captura de audio
- Captura de vídeo
- Compartir en redes sociales
- Creación de marca personalizable
- Creación de vídeos
- Creación rápida
- Distribución multicanal
- Edición de imágenes
- Edición de texto
- Edición de vídeo
- Etiquetado

## Integraciones (en total: 5)

- HubSpot Marketing Hub
- Instagram
- Meta for Business
- Twitter/X
- Wistia

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7

## Categoría

- [Herramientas de marketing en redes sociales](https://www.getapp.com.mx/directory/104/social-media/software)

## Categorías relacionadas

- [Herramientas de marketing en redes sociales](https://www.getapp.com.mx/directory/104/social-media/software)
- [Software para gestión de vídeo](https://www.getapp.com.mx/directory/590/online-video-platform/software)
- [Programas para editar videos](https://www.getapp.com.mx/directory/1385/video-editing/software)
- [Programas para hacer videos](https://www.getapp.com.mx/directory/1635/video-making/software)
- [Software de video marketing](https://www.getapp.com.mx/directory/1831/video-marketing/software)

## Alternativas

1. [HubSpot Marketing Hub](https://www.getapp.com.mx/software/20444/hubspot-marketing) — 4.5/5 (6221 reviews)
2. [Instagram](https://www.getapp.com.mx/software/107131/instagram) — 4.7/5 (5153 reviews)
3. [Snapchat for Business](https://www.getapp.com.mx/software/109331/snapchat) — 4.6/5 (1134 reviews)
4. [Meta for Business](https://www.getapp.com.mx/software/91327/facebook) — 4.4/5 (2373 reviews)
5. [Zoho Social](https://www.getapp.com.mx/software/102087/zoho-social) — 4.7/5 (3401 reviews)

## Opiniones

### "Great Value" — 5.0/5

> **Sandy Jabo** | *12 de junio de 2019* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: There are a lot of free clips and music available to create my videos. I really like the text functions - I just pick the effect I want to work with (out of many\!) and type in my text. It's very easy to use.
> 
> **Puntos en contra**: There is a learning curve. It took me a while to figure certain things out. And while custom service was very nice, the person never did resolve my issue. I finally resolved it on my own.
> 
> I use promo to create social media content in order to keep my business on people's minds. I've had good interaction with my video posts created on Promo, and I'm very happy with it.

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### "Promo works well for simple videos but could be better" — 4.0/5

> **Eric C.** | *16 de octubre de 2020* | Internet | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Promo is relatively simple to use, even for non-tech people. There is a wide range (millions they claim) of video clips available and a pretty good selection of music---all royalty-free. &#10;&#10;You own the final product and can do whatever you want with it.&#10;&#10;The price is moderate.
> 
> **Puntos en contra**: Promo began by allowing users to start from scratch with a blank template, but then created their own templates that you are forced to use or get creative about to customize. No amount of logic or pleading with their customer service ever made a difference.&#10;&#10;Their in-house creative videos are almost all really amateurish creatively, except for the exercise videos.&#10;&#10;The music selection hasn't seemed to expand or improve much during the two years I have used Promo. So, you have to work with what they have, which isn't all that bad.&#10;&#10;They are always trying to upsell me on a plan I don't want.&#10;&#10;Some of the instructions on how to use their products are confusing.&#10;&#10;Despite repeated requests for the capability of doing voiceover narration with the videos, they still do not offer this. A partnership with VoiceBunny or Voices.com or Fiverr would enable users to hire voiceover talent to create videos that didn't just consist of video, slides, and music.
> 
> I don't use it as much anymore because the product simply hasn't evolved the way I want it to so that I can get the creative results I want. It's somewhat frustrating. We do still use it though. It enables me to do a custom video of 10 - 30 seconds quickly and easily. I own an executive recruiting firm and we produce a custom video to accompany every new job search, pushing it out over social media and on our website.

-----

### "Horrible service and staff is VERY unhelpful" — 2.0/5

> **Marina** | *30 de marzo de 2022* | Marketing y publicidad | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Premium templates are good, but way too many technical issues. I can't say anything good about Promo.
> 
> **Puntos en contra**: TOTAL SCAM\! Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're ready to publish, it won't publish. Customer service was not helpful.
> 
> I contacted the Promo team countless times, because their videos just would not download and elements would load incorrectly for me. When I wanted to cancel, they offered to downgrade my account so that I would pay less. When they downgraded my account to $20 instead of $50, I not only still had technical issues, BUT Now I couldn't even use PREMIUM videos, even though in my account it said I had 66 premium videos to use. I even sent them a screenshot. WTF. I am so mad. I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE.  TOTAL SCAM. DON'T SIGN UP.

-----

### "Promo.com is brilliant for driving awareness of your company." — 5.0/5

> **Bruce** | *26 de mayo de 2019* | Marketing y publicidad | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The variety of videos offered is incredible. The search  features are highly accurate in terms of meeting my needs. As a former advertising executive, I love the fact that I have professional videos for my mental health company in a fraction of the cost and time. The longest a video has taken me to create, with myriad alternatives is 3 hours. I usually create within two hours.  Here's an example: https://promo.com/share/5ce6ce1c861eda3c9f78c4d0?utm\_source=single\_shared\_link
> 
> **Puntos en contra**: Not much to dislike. They are continually adding new features.
> 
> I use promo.com for generating awareness of our new services and sending people to our website for conversion. I also use the free version to teach my college marketing students to create videos for their own future jobs or businesses.

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### "Excellent service\!" — 5.0/5

> **Veselin** | *23 de julio de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: it's super easy to create videos; huge collections of videos
> 
> **Puntos en contra**: the small number of available text effects
> 
> Excellent service\! Greate support team\!

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## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/software/110997/promo)

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