Sobre Priava

Priava es un sistema de gestión de eventos y sedes basado en la nube que ha sido diseñado para lugares de reuniones, museos y galerías, organizaciones de artes escénicas, empresas de catering, universidades, gobiernos y otros sectores del mercado. La plataforma incluye herramientas para administrar la disponibilidad, las reservas, los recursos, la logística, los clientes, el catering, la creación de informes y más.

Con Priava, los usuarios pueden administrar múltiples eventos e instalaciones a la vez. La función de búsqueda universal permite a los usuarios buscar cualquier evento, contacto o registro de cuenta. A través del cuadro de reservas, los usuarios pueden crear reservas, ver los eventos programados para los distintos días, semanas, meses o años y ejecutar verificaciones de conflictos a fin de eliminar las reservas dobles. La codificación por colores en el cuadro de reservas brinda a los usuarios una vista rápida de los eventos tentativos y de los confirmados.

El CRM incorporado de Priava permite a los usuarios asociar eventos con múltiples contactos. Los usuarios pueden ver el historial de todas sus relaciones y realizar un seguimiento de la correspondencia respecto de clientes, cuentas o eventos específicos. Pueden gestionar clientes potenciales y consultas y supervisar las causas de ganancias y pérdidas. Los usuarios también pueden categorizar los registros a fin de direccionar las comunicaciones de marketing. Priava ofrece diversas plantillas de informes que los usuarios pueden usar para crear informes personalizados, obtener una vista previa, guardar, imprimir y buscar dentro de los informes, así como exportarlos a PDF, Word o Excel.

Precios desde:

N/D

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Australia, Reino Unido, Nueva Zelanda, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

N/D

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Imágenes

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Funciones

Funcionalidades totales de Priava: 44

  • API
  • Base de datos de clientes
  • Bodas/fiestas
  • Búsqueda/filtro
  • CRM
  • Calendario de eventos
  • Categorización/Agrupación
  • Compra de entradas
  • Conferencias/convenciones
  • Creación de informes históricos
  • Creación de informes/análisis
  • Encuestas y comentarios
  • Facturación
  • Gestión de alimentación y bebidas
  • Gestión de banquetes
  • Gestión de calendarios
  • Gestión de clientes
  • Gestión de contratos o licencias
  • Gestión de costes
  • Gestión de eventos
  • Gestión de exposiciones y de proveedores
  • Gestión de instalaciones
  • Gestión de inventarios
  • Gestión de patrocinadores
  • Gestión de recursos
  • Gestión de reservas
  • Gestión de reservas
  • Gestión de reservas por grupos de habitaciones
  • Gestión de usuarios
  • Gestión de ventas
  • Gestión del espacio
  • Informes personalizables
  • Planificación de instalaciones
  • Presupuestos y estimaciones
  • Programación de disponibilidad de habitaciones
  • Programación de eventos
  • Promoción social
  • Reserva de habitaciones
  • Reserva de terceros
  • Reserva en línea
  • Reuniones internas
  • Seguridad SSL
  • Varias instalaciones
  • Varias ubicaciones

Alternativas

Deputy

4.6
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Event Booking Engines

4.7
#2 alternativa a Priava
Event Booking Engines es una solución de gestión de eventos basada en la nube. Está diseñada para ayudar a salones,...

Planning Pod

4.4
#3 alternativa a Priava
Planning Pod es un software de planificación y gestión de eventos basado en la nube que facilita la programación, la...

Event Temple

4.9
#4 alternativa a Priava
Event Temple es una plataforma de software de gestión de sedes que fue diseñada para ayudar a sedes de todo tipo a...

Opiniones

Calificación general

4.4 /5
(17)
Relación calidad-precio
4.1/5
Funciones
4.2/5
Facilidad de uso
4.5/5
Asistencia al cliente
4.8/5

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Mostrando 5 opiniones de 17
Kerry P.
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

User friendly

Revisado el 7/2/2020

Good customer service from [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] although...

Good customer service from [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] although sometimes issues take a long time to get resolved (not their fault, it's possibly the wider design team).

We moved from an old outdated CRM system so this is a dream compared to what we had before. Reporting has improved although I do find some of the reports tricky to set up.

Puntos a favor

On a day to day basis it's generally easy to use

Puntos en contra

Some reports are tricky to set up / understand.

Some issues take quite long to get resolved.

Respuesta de Priava

Hi Kerry,

We know it has been a little while since you left this review, but we wanted to thank you again for your feedback. We are delighted to learn that you are happy with the level of service we provide and find Priava easy to use.

We took your feedback on board and have made some changes to address the points you raised. Firstly, we have changed how we respond to incoming queries to ensure a faster response time.

We have also expanded our Development Team to ensure we deliver more functionality more often. In particular, our latest feature, "Scheduled Reports," makes it easier to produce and share reports. Click on the link below for more info:

https://www.priava.com/release-features/scheduled-reports/

If you have anything else to add, you are welcome to submit a new review using the following link:

https://reviews.capterra.com/new/78215

Alternatively, please reach out to [email protected] if we can help in any way.

Thanks again,

The Priava Team

Amie M.
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Priava and {10-11} Carlton House Terrace

Revisado el 11/2/2020

The team has been extremely supportive in the lead up to and since our live date. There have been a...

The team has been extremely supportive in the lead up to and since our live date. There have been a few instances where problems have occurred, but overall we are very happy with the product.

Puntos a favor

Integration capabilities (API with various external systems)
Calendar module for internal clients
Reporting functions
Seamless contracting

Puntos en contra

Some areas of our business have been set up in a way that's not immediately logical.

Respuesta de Priava

Hi Amie,

We know it has been a little while since you left this review, but we wanted to thank you again for taking the time to share your feedback. We are so happy that you are happy with the level of service provided by our Support Team.

If you have anything else to add, you are welcome to submit a new review using the following link:

https://reviews.capterra.com/new/78215

Alternatively, please feel free to reach out to [email protected] if we can help in any way.

Thanks again,

The Priava Team

Rebecca P.
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Review of Priava for Multi-Stadia

Revisado el 7/2/2020

We use the system on a weeky basis to analyse the business - this incudes; enquiry levels, lost...

We use the system on a weeky basis to analyse the business - this incudes; enquiry levels, lost booking reasons and conversion percentage. We also use the live diary to identify hot spots and areas of focus. Working within stadia, the diary page is very important for highlighting things that will impact availability and accessibility of the venue - e.g; match days, concerts and stadium refurbs or general mantenance work. Team training is key to the success of the system and to quickly establish 'standards' that wprk for your business - e.g; the use of 'notes' and 'tasks'.

Puntos a favor

First of all, the support team are fantastic - really accessible, responsive and quick to resolve any issues or queries. The diary view is very clear and the system overall is easy to navigate. I like how you can export the reports into excel, so that the data can then be exported into other formats. I like the multi-venue functionality which allows me to have constant access to all venues which also means that data can be reported on for individuals, agencies and companies as a whole.

Puntos en contra

The thing I like least about the software is how the opportunities and events are split in the system which means that you have to report seperately on each element rather than just have combined figures - examples would include the lost bookings reports. We dont use some of the functionalities such as 'copy event' (which are designed to save time) due to the fact that we also have to report on our enquiry levels so every event has to go into the system as an opportunity first even if we know its 100% going ahead. Whilst I like the fat that the system can be tailored with options to add filters to reports, it can be very time consuming when items are later added as you then have to go through each report and report filter to ensure the item has been added if required (this can easily be missed).

Respuesta de Priava

Hi Rebecca,

We know it has been a little while since you left this review, but we wanted to thank you again for your feedback. We are happy to hear that Priava helps you analyse your business and manage your bookings and that you are happy with the service we provide.

We took your feedback on board, and we have recently launched a new feature called Scheduled Reports, making it easier for you to produce and share your commonly used reports. Take a look at this page for more info:

https://www.priava.com/release-features/scheduled-reports/

In response to your comment regarding Opportunities & Events being separate, we have enhancements in the pipeline, allowing you to view them all on the same Chart in real-time. These are due this year.

If you have anything else to add, you are welcome to submit a new review via the following link:

https://reviews.capterra.com/new/78215

Alternatively, please reach out to [email protected]

Thanks again,

The Priava Team

Angela P.
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Fantastic event management software for our Conference & Exhibition Venue.

Revisado el 10/2/2020

We use Priava on a daily (hourly) basis managing our Conference, Meeting Room and Exhibition Venue...

We use Priava on a daily (hourly) basis managing our Conference, Meeting Room and Exhibition Venue with ease. It has also allowed us to become paper free as a department.

Puntos a favor

Priava's top benefit is that is it cloud based, so can be accessed from any device, meaning no need to be bound to the office, or event have the 'work' laptop with you.

The system is easy to use but designed to offer everything you need. It produces detailed and accurate reports at the click of a button, as well as function sheets, contracts, invoices etc.

You select the modules that you are right for your venue, meaning you only pay for what you need, perfect for smaller venues.

Priava support are very quick at resolving any issues, and excellent at tailoring reports to meet our specific venue needs. There are always new updates to continuously improve functionality.

Puntos en contra

We haven't really noticed any issues with Priava, and any small issues initially (teething problems when using a new system) were resolved straight away.

Respuesta de Priava

Hi Angela,

We know it has been a little while since you left this review, but we wanted to thank you again for your feedback. It was great to hear that Priava has helped you manage your Conference, Meeting Room and Exhibition Venue with ease and that your team enjoys the flexibility of the cloud-based system, which allows you to work remotely.

If you have anything else to add, you are welcome to submit a new review using the following link:

https://reviews.capterra.com/new/78215

Alternatively, please feel free to reach out to [email protected] if we can help in any way.

Thanks again,

The Priava Team

Tracey R.
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Priava - for venues

Revisado el 19/2/2020

Puntos a favor

Priava is a very user-friendly web-based program allowing venues to manage bookings, create event orders and book staff, equipment and catering. Interface is very clear and intuitive, so easy to learn and navigate. Priava also has functionality to generate invoices and sales features/tools to keep track of client details, notes and enquiries. The help desk staff go out of their way to make your experience easy. It is fully customisable to create your own reports, manage inventory, menus and events. Multi-users are included in the package, making it accessible to all team members.

Puntos en contra

Doesn't interface with staff scheduling software. Formatting of event orders (font/size etc.) can be a bit tricky and you can't easily alter where information appears on an event order.

Respuesta de Priava

Hi Tracey,

We know it has been a little while since you left this review, but we wanted to thank you again for taking the time to share your feedback. We pride ourselves on building user-friendly software, and we are glad to hear you are happy with the level of service that our Support Team provides.

We took your feedback on board and would love to work with you to show you how to build a custom Event Order to suit your formatting requirements. Please reach out to [email protected] when you are ready to get started.

We would also love to know which staff scheduling software you use and what information you need to sync from Priava. We are working on developing new integrations and would appreciate your insight.

If you have anything else to add, you are welcome to submit a new review using the following link:
https://reviews.capterra.com/new/78215

Alternatively, please feel free to reach out to [email protected] if we can help in any way.

Thanks again,

The Priava Team

Mostrando 5 opiniones de 17 Todas las opiniones

Preguntas frecuentes sobre Priava

He aquí algunas preguntas frecuentes sobre Priava.

Priava ofrece los siguientes planes de precios:

Los clientes habituales de Priava son:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Priava admite los siguientes idiomas:

inglés

Priava admite los siguientes dispositivos:

Priava se integra con las siguientes aplicaciones:

HubSpot CRM, Mailchimp, Oracle CRM On Demand, SAP Customer Experience, Salesforce Sales Cloud, Xero

Priava ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Priava.