---
description: Información actualizada sobre OnPay. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara OnPay con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OnPay: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software de cumplimiento](/directory/243/compliance/software) > [OnPay](/software/110713/onpay)

# OnPay

Canonical: https://www.getapp.com.mx/software/110713/onpay

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> OnPay es un software de nóminas online para empresas en crecimiento de los 50 estados de EE. UU. Los servicios de nóminas incluyen procesamiento de nóminas, automatización de impuestos de nóminas y mucho más.
> 
> Veredicto: 469 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 469 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: OnPay
- **Ubicación**: Atlanta, EE. UU.
- **Constitución**: 2007

## Contexto comercial

- **Precio inicial**: USD 49.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: español, inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Acceso móvil
- Administración HSA/FSA (solo EE. UU.)
- Administración de seguros sanitarios
- Alertas y notificaciones
- Almacenamiento de documentos
- Aprendizaje y desarrollo
- Archivo y conservación
- Autorizaciones basadas en roles
- Base de datos de empleados
- Chatbot
- Contabilidad
- Contratación de empleados
- Contratación de personal
- Control de procesos de aprobación
- Controles o permisos de acceso
- Creación de informes y estadísticas
- Creación de informes/análisis
- Cumplimiento tributario
- Cálculo de impuestos
- Declaración de impuestos

## Integraciones (en total: 8)

- Deputy
- Humanity Schedule
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Time
- Turbotax
- When I Work
- Xero

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de cumplimiento](https://www.getapp.com.mx/directory/243/compliance/software)

## Categorías relacionadas

- [Software de cumplimiento](https://www.getapp.com.mx/directory/243/compliance/software)
- [Software de onboarding](https://www.getapp.com.mx/directory/730/onboarding/software)
- [Software de administración de prestaciones](https://www.getapp.com.mx/directory/254/benefits-administration/software)
- [Software de nómina](https://www.getapp.com.mx/directory/259/payroll/software)
- [Software de recursos humanos](https://www.getapp.com.mx/directory/256/human-resources/software)

## Alternativas

1. [Deel](https://www.getapp.com.mx/software/2051182/deel) — 4.9/5 (4314 reviews)
2. [Rippling](https://www.getapp.com.mx/software/112141/rippling) — 4.9/5 (4885 reviews)
3. [RUN Powered by ADP](https://www.getapp.com.mx/software/91393/run) — 4.6/5 (1569 reviews)
4. [Paylocity](https://www.getapp.com.mx/software/102695/webpay) — 4.3/5 (1974 reviews)
5. [ADP Workforce Now](https://www.getapp.com.mx/software/100336/workforcenow) — 4.4/5 (7281 reviews)

## Opiniones

### "Great Payroll System" — 5.0/5

> **Lisa** | *31 de marzo de 2020* | Servicios financieros | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: What I like most about OnPay is how easy it is to use the tool. I do not have a payroll background and I was able to figure out how to process payroll with getting frustrated. It's very intuitive and easy to use. I also like that chat functionality. They respond instantly and are incredibly knowledgeable/helpful.
> 
> **Puntos en contra**: I wish we could integrate it with our HRIS platform so I wouldn't have to switch between 2 different systems to process payroll (401k contributions and approve non-exempt time cards, etc.)
> 
> Great tool that is affordable and easy to use\!

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### "Happy transfer" — 5.0/5

> **Jackie** | *9 de mayo de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: How user friendly it is. If anyone is afraid to go to an online payroll system, I recommend this one. It’s extremely easy to navigate.
> 
> **Puntos en contra**: The reports aren’t as user friendly as I would like. I have to print off several different reports to get all the info I need.
> 
> Fantastic\! Moving from our old payroll system to this one was a huge upgrade. The transition was so simple and any time I call with a question, it is answered quickly and kindly.

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### "Product is "meh", Customer Support is subpar." — 2.0/5

> **Lowell** | *27 de enero de 2021* | Servicios para el consumidor | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: I was able to get up in running and execute an actual payroll in less than an hour.  No two to three week, multi-step jump hooping process like competitors (Wagepoint, for example.)
> 
> **Puntos en contra**: The customer support is awful. I send e-mail after e-mail to their customer support addresses and never get a response. When I finally get a hold of someone they say they have no record of getting my e-mails.  Yet when I respond to their e-mails they get them just fine. The last time they opened a ticket on their side I asked them to look into why I could not open tickets via e-mail. Absolutely no response.&#10;&#10;At the end of December they sent an e-mail asking me how likely I was to recommend OnPay.  On a scale of 0 to 10, I gave them 0. The prompted to me as to why. My response was that they never respond to my support requests.  At the end of the form they stated someone would investigate and get in touch with me shortly. A few moments later I received a blank/empty support ticket.  I thought "finally, we'll get this fixed." A week passed.. the two... So I responded to the blank support ticket asking for an update. Nothing.
> 
> On-boarding was great while in the actual software. A day later I received a support e-mail welcoming me to OnPay and asked me a few questions to understand how I was going to use the product and help me get up and running faster. Nowhere in that e-mail did it state a response was required and if I didn't respond I would forfeit the capability of direct deposit.  I have since attempted to get that capability via support ticket no less than 5 times to never get a response from OnPay. &#10;&#10;The software usability is ok. I don't find it as user friendly as it could be. Simple things like a getting a payroll summary after the fact seem impossible.  I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll summary. I spent an hour one evening looking to no avail.&#10;&#10;The dashboard is "meh". Customization is almost non-existent. There is stuff there I'd like to remove but can't and stuff I want there that isn't available. &#10;&#10;For on-boarding a new employee... you can create a task to have the employee complete the I9 online and have a supervisor review it.  However, I still have been unable to find that I9 to review it. If the employee loses or deletes their invite, you have to delete the invite and recreate it.. you can't simply resend the invite.  Sometime I suffer from OCD and if the employee misspells a street name or is inconsistent in capitalization you can't correct it or you delete all the W4 data the employee typed in.

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### "Great Experience" — 5.0/5

> **Angie** | *2 de septiembre de 2025* | Agricultura | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Serves agricultural clients, fair pricing. Pleased with the onboarding specialist who was very helpful in answering questions - having a direct line to them ended up being more valuable than I expected.
> 
> **Puntos en contra**: Requirement that they enter the data as it really tightened up my timeline to transition (but it worked great in the end)
> 
> Overall, very pleased with the experience\! Had some reservations about the process; as an accountant I'm used to doing the data entry. It ended up being a great experience and I was so happy to have a direct point of contact to ask questions and check in on the process.

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### "Easy to use program" — 5.0/5

> **Jennifer** | *8 de abril de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: It is very user-friendly.  I do not have a ton of experience with running payroll.  However, I had to step in when our bookkeeper was unavailable and it was extremely easy.  The interface is very intuitive.  It is also easy to figure out how to set up direct deposit.  I love that employees are able to create their own login and download their own paystubs, W-2, etc.  They also send reminders about running payroll early if there is a holiday, which is very helpful.
> 
> **Puntos en contra**: I honestly cannot think of anything I don't like.  It's been a great experience.  If anything, it would be nice to customize the layout of the W-2 to a different format.

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