Metatask
Organización y control de procesos de negocio y flujos de trabajo.
4.8 /5 (25 opiniones) ¡Escribe una reseña!Información general sobre Metatask
¿Qué es Metatask?
Metatask es una solución de organización de procesos y flujos de trabajo empresariales perfecta para equipos que llevan a cabo procesos internos recurrentes, como aprobaciones, incorporaciones y revisiones. Con funciones como plantillas de flujos de trabajo, intercambio de procesos internos, gestión de procesos de control, gestión de tareas, formularios personalizados, funciones de chat e integración con Zapier, las herramientas de Metatask ayudan a las empresas a crear y organizar sus procesos internos y mantener la coherencia de su marca.
Con el fin de ayudar a empresas y equipos a realizar las mismas tareas de forma coherente, las herramientas de Metatask permiten crear y definir plantillas para procesos empresariales que pueden asignarse a equipos específicos y compartirse en toda la empresa. Los usuarios pueden iniciar procesos para tareas comunes como incorporaciones o solicitudes de vacaciones. Además, pueden ver el progreso de todos los procesos en curso o completados que están realizando otros miembros del equipo. Las tareas o procesos atrasados se pueden identificar mediante barras de progreso codificadas por color, así como con alertas rojas que indican fechas inminentes o vencidas.
Al crear un proceso es posible delegar tareas a los miembros relevantes del equipo. Las fechas de vencimiento se pueden establecer automáticamente en función de parámetros preestablecidos y reglas de activación. Los usuarios pueden comentar las tareas usando la herramienta de chat para que todas las conversaciones, archivos y actualizaciones se adjunten a ese chat en particular. Con la funcionalidad de formularios, los usuarios pueden extraer datos importantes de comentarios de chat, correos electrónicos y archivos adjuntos. Así es posible saber quién, cuándo y cómo se ofrece la información de los procesos.
Información general sobre Metatask
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Opiniones de Metatask
Opiniones de Metatask
One of the best task management tools I've used personally.
Customizable templates are great starting point
Metatask is quite comprehensive project management platform with its highly customizable project management templates which we could configurate according to our own project management requirements.
To simple
This is neutral for me. I think it is good option for non complicated tasks in teams. It is very bad for tasks which containes very complicated tascs conneced with many files.
If you need to get employees to consistently follow ANY process, check out Metatask
The support level is almost super human. They respond with answers and solutions very quickly and are always open to customer feedback and feature requests.
We mainly use the software to make sure that our Operations people follow a consistent process. It also allows them to suggest improvements and then see exactly where their suggestion goes and they can feedback at the end of the review process. It connects them with the business more closely and they feel they are being listened to. We have only deployed this about 45 days ago, but I can only see us adding more and more processes. We don't include our sales staff in Metatask at the moment, but we take on the added expense because of how well it works and how much time it saves and how many mistakes it prevents.
This may not be an exact fit for your needs, but it is easily worth the time to go through a trial and figure that out. For us it was near perfect.
Highly recommended; one of the best improvements we've made to workflow in 13 years of being in business.
Using Metatask for about a year to manage all our admin processes.
I can take my iPhone and quickly check the status of all things going on, at a glance. This gives me a great peace of mind. Employees now have a good understanding what and when needs to be done, they see every step and who is responsible. We are saving tons of time without syncing-up in emails as before.
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One of the best task management tools I've used personally.
Puntos a favor
The minimalism of the UI makes it so much nicer to look at. Ease of access and use is also pretty awesome.
Puntos en contra
By default, it sends way too many notifications via email. Easily fixed in settings though, so not a huge problem.
Respuesta de Metatask
Thanks a lot for your feedback!
We are very happy that you liked our product. In regards to email notifications - we going to adjust our default settings to send less of these to new users.
Thanks for a suggestion.
Customizable templates are great starting point
Metatask is quite comprehensive project management platform with its highly customizable project management templates which we could configurate according to our own project management requirements.
Puntos a favor
Metatask has great project management starting templates that accelerated the process of creating our own project managmement platform according to our own internal project management requirements. Metatask's tecnical support team is highly interactive during the setup process and they actively play role in customization process.
Puntos en contra
That would be extremely beneficial if there were mobile apps for ios and Android devices with real time push notifications so that for any progress of their choise the users could receive push notifications from their mobile devices.
To simple
This is neutral for me. I think it is good option for non complicated tasks in teams. It is very bad for tasks which containes very complicated tascs conneced with many files.
Puntos a favor
Nice, clear and brigt look. Very useful group chat in one task. Very useful option is also that this is connected with date and hour of modification.
Puntos en contra
Lack of possibility to add files connected with task to share them with others - it would be very useful.
Respuesta de Metatask
Hello there! Sorry to hear you were not able to configure your process to share files the way you wanted. Metatask have multiple options for collecting and sharing files and documents between process or task participants (file attachments in task comments, file attachments in data form). We would be happy to help you configuring your workflow the right way for sharing files - please just contact us in support chat within Metatask app.
If you need to get employees to consistently follow ANY process, check out Metatask
The support level is almost super human. They respond with answers and solutions very quickly and are always open to customer feedback and feature requests.
We mainly use the software to make sure that our Operations people follow a consistent process. It also allows them to suggest improvements and then see exactly where their suggestion goes and they can feedback at the end of the review process. It connects them with the business more closely and they feel they are being listened to. We have only deployed this about 45 days ago, but I can only see us adding more and more processes. We don't include our sales staff in Metatask at the moment, but we take on the added expense because of how well it works and how much time it saves and how many mistakes it prevents.
This may not be an exact fit for your needs, but it is easily worth the time to go through a trial and figure that out. For us it was near perfect.
Highly recommended; one of the best improvements we've made to workflow in 13 years of being in business.
Puntos a favor
Very straightforward to set up "Templates" for processes. Very easy to set up users and groups (allowing processes to be quickly updated when staff changes). Actually creating processes takes some time, but mainly because of how much automation can be built into the system. The pricing is very straightforward and very fair for the features provided.
Puntos en contra
The website interface is great and very well executed, however, I wish there was a mobile app, just so that I could set up notifications on the tablets we have distributed to our manufacturing staff.
There is not currently the ability to display some fields while hiding others based on a previous answer within the same task step, but I believe this is a feature that is being worked, and it is pretty easy to get around.
Respuesta de Metatask
Thanks for a great feedback! Conditional form fields are already planned among some other great features for this year!
Using Metatask for about a year to manage all our admin processes.
I can take my iPhone and quickly check the status of all things going on, at a glance. This gives me a great peace of mind. Employees now have a good understanding what and when needs to be done, they see every step and who is responsible. We are saving tons of time without syncing-up in emails as before.
Puntos a favor
I was looking for a way to systematize our HR and IT-related processes like onboarding people, terminations, leave requests, clients setup etc. Metatask has light and clean user interface and it was easy to setup all my workflows; inside the app they look like a list of steps that needs to be done.
Setting due dates: I like the flexibility to use business or calendar days and to have customized holidays schedule.
Available tasks inbox: I like to assign tasks to departments instead of specific employees, we have more than one person who can handle HR and IT related tasks and this was very handy.
Chat tool: I like that comments when added appear instantly, like in Slack or Skype, we use it for a quick chat about tasks.
Zapier: using it to send emails from a process and save documents to G-drive.
Forms: I like how forms are used to collect and transfer data from task to task.
Puntos en contra
After a year of using we feel a need for more advanced features: conditions to exclude or include some tasks, some way to have request/approval workflows.
Definitely, needs at least some reports and export to CSV or Excel.
Respuesta de Metatask
Thanks for a great feedback!
A lot had changed since 2017 - all features you've mentioned in "Cons" are already available to all our users! Even on our basic plan you can use advanced features like Reports, Conditions, Nested tasks and many more!
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Categorías
Preguntas frecuentes sobre Metatask
Preguntas frecuentes sobre Metatask
He aquí algunas preguntas frecuentes sobre Metatask.
P. ¿Qué tipo de planes de precios ofrece Metatask?
Metatask ofrece los siguientes planes de precios:
A partir de: USD 6.00/mes
Modelo de precios: Suscripción
Prueba gratis: Disponible
P. ¿Cuáles son las características principales de Metatask?
No tenemos información sobre las características de Metatask
P. ¿Quiénes son los usuarios habituales de Metatask?
Los clientes habituales de Metatask son:
Empresas pequeñas, Empresas Grandes, Empresas medianas
P. ¿Qué idiomas admite Metatask?
Metatask admite los siguientes idiomas:
Inglés
P. ¿Metatask es compatible con dispositivos móviles?
No tenemos información sobre los dispositivos compatibles con Metatask
P. ¿Con qué otras aplicaciones se integra Metatask?
Metatask se integra con las siguientes aplicaciones:
Google Drive, Maintenance Care, Retently, Slack, Zapier
P. ¿Qué tipo de asistencia ofrece Metatask?
Metatask ofrece las siguientes opciones de asistencia:
Asistencia en línea, Base de conocimientos, Tutoriales en vídeo
