---
description: Información actualizada sobre WebPunch. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara WebPunch con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: WebPunch: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Herramientas para gestión de la reputación](/directory/873/reputation-management/software) > [WebPunch](/software/109851/webpunch)

# WebPunch

Canonical: https://www.getapp.com.mx/software/109851/webpunch

Página: 1 de 3\
Siguiente: [Página siguiente](https://www.getapp.com.mx/software/109851/webpunch?page=2)

> WebPunch es una solución de gestión de reputación online para supervisar, recopilar, administrar y responder a las reseñas de los clientes y empleados.
> 
> Veredicto: 34 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 34 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 4.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: WebPunch

## Contexto comercial

- **Público objetivo**: 11-50, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- API
- Alertas y notificaciones
- Análisis de sentimientos
- Búsqueda/filtro
- Gestión de campañas
- Gestión de comentarios
- Gestión de respuestas
- Notificación de reseña de usuario
- Panel de actividades
- Panel de comunicaciones
- Ratings/Reviews
- Real-Time Data
- Solicitud de reseña de usuario
- Supervisión
- Supervisión de reseñas

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Chat

## Categoría

- [Herramientas para gestión de la reputación](https://www.getapp.com.mx/directory/873/reputation-management/software)

## Categorías relacionadas

- [Herramientas para gestión de la reputación](https://www.getapp.com.mx/directory/873/reputation-management/software)
- [Software para gestión de reseñas](https://www.getapp.com.mx/directory/575/feedback-and-reviews-management/software)

## Alternativas

1. [Trustpilot](https://www.getapp.com.mx/software/113149/trustpilot) — 4.5/5 (1202 reviews)
2. [Birdeye](https://www.getapp.com.mx/software/112535/birdeye) — 4.7/5 (702 reviews)
3. [GiveMe5.ai](https://www.getapp.com.mx/software/182703/grab-your-reviews) — 4.7/5 (86 reviews)
4. [Swell](https://www.getapp.com.mx/software/118523/swell-cx) — 4.6/5 (355 reviews)
5. [Review Wave](https://www.getapp.com.mx/software/121311/review-wave) — 4.7/5 (70 reviews)

## Opiniones

### "Our reviews have increased, and prospective customers tell us they chose us based on the reviews." — 5.0/5

> **Debbie** | *28 de septiembre de 2017* | Construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We like that WebPunch  sends automatic notifications, provides easy tracking,  and a great support team behind the software.   Our revenues have increased.  We have customers tell us that they chose our company because of the reviews.
> 
> Increased Revenue due to more prospective customers.  People tell us the reason they call and or select our firm is because of the positive reviews

-----

### "very fast response time" — 5.0/5

> **Eileen** | *19 de abril de 2018* | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Any time a review is posted i instantly hear from someone at web punch to let me know. this really helps to keep on top of my response to our customers.
> 
> **Puntos en contra**: nothing\! i have never had any issues with the software or the poeple i work with at web punch.  everyone is great\!

-----

### "WebPunch is the best\!" — 5.0/5

> **Ryan** | *23 de abril de 2018* | Deportes | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Super easy to use and navigate. I love how detailed and responsive the platform is. I also really enjoy being able to see the progress of the listings set up process. Thanks for all the detailed notes\!
> 
> **Puntos en contra**: When I'm in a specific location and want to switch I wish I could type in the name of the location instead of having to scroll or go back to the full list.
> 
> WebPunch allows us a modern, easy way to track customer feedback, which we were doing previously by pen and paper. It has allowed our locations a simple way to collect feedback, engage with customers, and really learn how their business is performing.

-----

### "We really liked working with WebPunch.   Their customer service was superior." — 5.0/5

> **Karyn** | *19 de abril de 2018*
> 
> **Puntos a favor**: We thought the software was user-friendly. Very easy to navigate the program from the very first time it was showed to us.
> 
> **Puntos en contra**: No complaints. We never had any complaints with WebPunch.  Thought it was good from the beginning.

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### "Overall, great product." — 5.0/5

> **Lindsay** | *23 de abril de 2018*
> 
> **Puntos a favor**: Keeps track of customer reviews, prompts for response of public reviews on Facebook pages and similar.
> 
> **Puntos en contra**: The mobile version is a bit tricky to find what I need to respond to a customer review of our services.

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Página: 1 de 3\
Siguiente: [Página siguiente](https://www.getapp.com.mx/software/109851/webpunch?page=2)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/software/109851/webpunch)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/software/109851/webpunch> |
| de-AT | <https://www.getapp.at/software/109851/webpunch> |
| en | <https://www.getapp.com/marketing-software/a/webpunch/> |
| en-AE | <https://www.getapp.ae/software/109851/webpunch> |
| en-AU | <https://www.getapp.com.au/software/109851/webpunch> |
| en-CA | <https://www.getapp.ca/software/109851/webpunch> |
| en-GB | <https://www.getapp.co.uk/software/109851/webpunch> |
| en-IE | <https://www.getapp.ie/software/109851/webpunch> |
| en-NZ | <https://www.getapp.co.nz/software/109851/webpunch> |
| en-SG | <https://www.getapp.sg/software/109851/webpunch> |
| en-ZA | <https://www.getapp.za.com/software/109851/webpunch> |
| es | <https://www.getapp.es/software/109851/webpunch> |
| es-CL | <https://www.getapp.cl/software/109851/webpunch> |
| es-CO | <https://www.getapp.com.co/software/109851/webpunch> |
| es-MX | <https://www.getapp.com.mx/software/109851/webpunch> |
| fr | <https://www.getapp.fr/software/109851/webpunch> |
| fr-BE | <https://fr.getapp.be/software/109851/webpunch> |
| fr-CA | <https://fr.getapp.ca/software/109851/webpunch> |
| nl | <https://www.getapp.nl/software/109851/webpunch> |
| nl-BE | <https://www.getapp.be/software/109851/webpunch> |

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