Instabug
Comentarios en la aplicación y creación de informes de errores para aplicaciones móviles
4.6 /5 (89 opiniones) ¡Escribe una reseña!Información general sobre Instabug
¿Qué es Instabug?
Instabug es una solución de creación de informes de errores y comentarios para aplicaciones móviles con pruebas beta, comunicación de usuarios, creación de informes de bloqueos, alertas e integraciones de terceros. La solución está diseñada para ayudar a los desarrolladores de aplicaciones móviles a identificar y corregir errores y bloqueos a medida que ocurren. Instabug permite a los usuarios de aplicaciones reportar errores con capturas de pantalla, anotaciones, grabaciones de pantalla y encuestas, con informes generados para que los desarrolladores ayuden a solucionar el error.
Los desarrolladores de aplicaciones móviles pueden usar el SDK de Instabug para recopilar comentarios prácticos de los usuarios al agregar una línea de código a su aplicación y enviarla a la App Store o a la tienda Google Play. Los usuarios o probadores beta pueden generar sus informes de errores o comentarios de varias maneras utilizando capturas de pantalla anotadas, notas de voz o grabaciones de pantalla y pueden simplemente agitar su dispositivo móvil para enviar el informe. La función integrada de chat en la aplicación les permite a las empresas comunicarse con sus usuarios para solicitar más información sobre el problema, proporcionar actualizaciones o confirmar la solución una vez se complete.
La integración con una gama de otras aplicaciones, como JIRA, Slack, Zendesk, GitHub y más, significa que las empresas pueden seguir utilizando sus herramientas actuales y que todos los datos se sincronizan automáticamente en todas las plataformas. Instabug también facilita las pruebas beta para aplicaciones nuevas o actualizadas con la capacidad de los probadores beta de proporcionar comentarios directamente en la aplicación, con pasos para reproducir e información capturada para desarrolladores en el dispositivo del usuario, pasos de usuario, jerarquía de vistas y registros de red.
Información general sobre Instabug
Precio
Opciones de precios
Funciones de Instabug
Medios
Opiniones de Instabug
Opiniones de Instabug
It pays for itself every month and more
I've used Instabug for the past 3 apps (and 3ish years) I've worked on. While there are a few rough edges when it comes to administrative items, I couldn't be happier with the product and would recommend it to any developer who has the means to pay for a premium service. The product easily pays for itself each month when used to resolve 2 or 3 crashes or customer-reported support tickets.
Perfect tool for App user feedback and crash monitoring
Our App users are able to report issues and development suggestions just by shaking their device to invoke an InstaBug window.
Our company then uses InstaBug to follow up on with users and the developers of the app to solve those bugs.
We also use it to force App updates when a new release is available in the App store.
We also monitor App stability using the Crash reporting module.
Recommended tool for bug tracking !!
Instabug The Best For Bugs And Feedback
Integration with both IOS and Android is an essential need for us. Instabug makes it simple for anyone to submit bug reports. Each ticket is handled individually which is essential to customer support. The customer support staff is friendly and helpful. Instabug helps us communicate with our clients quickly and resolve issues faster.
Instabug helped us to kill bugs faster
Overall experience was great there are some privacy policy questions that we are not sure about
Compara con las alternativas según la valoración global
Compara las alternativas
It pays for itself every month and more
Puntos a favor
- The UI is great and implementation is a breeze
- I love being able to customize my development console logging to amend my crash reports. In fact, the suite of information I get along with crash reports is easily the most comprehensive I've seen on the market, hands down.
- Having the ability to speak directly with customers via in-app chat is invaluable in building customer relationships and solving issues promptly.
- I love being able to annotate screenshots and take videos is issues in the app to attach to bug reports. I often find myself browsing my own app and making notes to myself about items that should be fixed or looked at in this manner. This feature, for me, might be the greatest value add of the product.
Puntos en contra
It's actually quite cumbersome to work around the 4 account limit per team for a paid account, especially if you have multiple apps and/or support people that need to log in. There are almost too many updates (too frequent?) being made to the software. Every other day that I log into the dashboard, there's an alert at the top screaming at me to update to the latest version, which don't even seem to include high priority hotfixes.
Perfect tool for App user feedback and crash monitoring
Our App users are able to report issues and development suggestions just by shaking their device to invoke an InstaBug window.
Our company then uses InstaBug to follow up on with users and the developers of the app to solve those bugs.
We also use it to force App updates when a new release is available in the App store.
We also monitor App stability using the Crash reporting module.
Puntos a favor
It is the perfect tool to add to your App so that you can communicate with your users about issues and development suggestions.
Just by shaking the phone, the users are able to send reports with screen shots and screen video recording.
The software SDK is easy to implement.
It can be used as a workflow for error and incident handling like Remedy and can be also integrated with GitLab to communicate with the developers.
It also has an extensive crash reporting function and related dashboard.
Puntos en contra
I am not aware of an InstaBug App itself that would be useful to be able to deal with bugs on the move.
Recommended tool for bug tracking !!
Puntos a favor
Using Instabug for bug reporting is super easy. The best thing about instabug is the ability to attach screenshots, notes, and video recordings when submitting the bug. This helped our team to reduce the time they spend on clarifying the bug which resulted in more productivity.The integration with third-party tools like Jira is again a very useful funcitionality that has made Instabug a winning tool.
Puntos en contra
There is nothing that I dislike for now.
Instabug The Best For Bugs And Feedback
Integration with both IOS and Android is an essential need for us. Instabug makes it simple for anyone to submit bug reports. Each ticket is handled individually which is essential to customer support. The customer support staff is friendly and helpful. Instabug helps us communicate with our clients quickly and resolve issues faster.
Puntos a favor
Instabug is simple and easy to use. Bug reports and feedback are easy to analyze. The screenshot feature works amazing and it is crucial to providing feedback and follow up. Full console logs, network logs, screenshots and device details saves crucial time.
Puntos en contra
We haven't found anything that we dislike with Instabug.
Instabug helped us to kill bugs faster
Overall experience was great there are some privacy policy questions that we are not sure about
Puntos a favor
We used instabug as a bug reporting tool from our UI test automation tests, and it seemed to be great for that.
Puntos en contra
It overrides many main entry point of the application and you can't be sure what other data they collect as the project is not open source. We did not ship this into production due to this.
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas
Precios de Instabug
Precios de Instabug
Compara las alternativas según la relación calidad-precio
Compara las alternativas
Funciones de Instabug
Funciones de Instabug
Compara con las alternativas según la valoración de características
Compara las alternativas
Categorías
Categorías
Preguntas frecuentes sobre Instabug
Preguntas frecuentes sobre Instabug
He aquí algunas preguntas frecuentes sobre Instabug.
P. ¿Qué tipo de planes de precios ofrece Instabug?
Instabug ofrece los siguientes planes de precios:
A partir de: USD 124.00/mes
Modelo de precios: Gratis, Suscripción
Prueba gratis: Disponible
P. ¿Cuáles son las características principales de Instabug?
No tenemos información sobre las características de Instabug
P. ¿Quiénes son los usuarios habituales de Instabug?
Los clientes habituales de Instabug son:
Empresas pequeñas, Empresas Grandes, Trabajadores autónomos, Empresas medianas
P. ¿Qué idiomas admite Instabug?
Instabug admite los siguientes idiomas:
Inglés
P. ¿Qué tipo de planes de precios ofrece Instabug?
Instabug cuenta con los siguientes planes de precios:
Gratis, Suscripción
P. ¿Instabug es compatible con dispositivos móviles?
No tenemos información sobre los dispositivos compatibles con Instabug
P. ¿Con qué otras aplicaciones se integra Instabug?
Instabug se integra con las siguientes aplicaciones:
Asana, Basecamp, Basecamp, Beta Testing, Clubhouse, FogBugz, Kustomer, Teamwork, Zendesk, Zendesk
P. ¿Qué tipo de asistencia ofrece Instabug?
Instabug ofrece las siguientes opciones de asistencia:
Asistencia telefónica, Asistencia en línea, Base de conocimientos, Preguntas frecuentes, Tutoriales en vídeo
I've used Instabug for the past 3 apps (and 3ish years) I've worked on. While there are a few rough edges when it comes to administrative items, I couldn't be happier with the product and would recommend it to any developer who has the means to pay for a premium service. The product easily pays for itself each month when used to resolve 2 or 3 crashes or customer-reported support tickets.