Sobre WellnessLiving

WellnessLiving es una solución todo en uno de reserva online, programación de recursos, generación de clientes potenciales y creación de informes para empresas centradas en la salud y el bienestar. Diseñado para establecimientos de bienestar como estudios de yoga, spas, salones, entrenamiento personal, gimnasios de fitness, estudios de pilates y clubes de baile, WellnessLiving proporciona las herramientas que los usuarios necesitan para gestionar sus tareas comerciales diarias, empleados, membresías, ventas, marketing y más.

La experiencia del cliente permite reservar clases o tratamientos online a través de las aplicaciones móviles nativas de Android e iOS, Facebook o directamente a través del listado de categorías de WellnessLiving, generado automáticamente. Los clientes pueden usar la aplicación móvil WellnessLiving para reservar citas, pagar servicios y escribir reseñas, así como compartir sus experiencias en Facebook. Una vez realizadas las reservas, las notificaciones y confirmaciones se envían automáticamente a los clientes y al personal a través de SMS o correo electrónico. La comunicación posterior a la reserva es fácil con la función de SMS.

Desde el backend de WellnessLiving, los empleados y la administración pueden gestionar los horarios de clases o eventos sincronizando los datos en todas las plataformas para que los horarios estén siempre actualizados. Los usuarios pueden crear su tienda online usando el asistente WellnessLiving y comenzar a vender online al instante. Incluye una función POS que facilita el procesamiento de tarjetas de crédito, los pagos recurrentes y las retiradas de membresía automáticas. Los empleadores también pueden usar herramientas de gestión del personal para programar turnos, administrar nóminas, supervisar el desempeño del personal, calcular sueldos y más.

Pricing starting from:

USD 59.00/mes

  • Prueba gratis
  • Suscripción

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Estados Unidos, Canadá

Idiomas admitidos

Inglés

Pricing starting from:

USD 59.00/mes

  • Prueba gratis
  • Suscripción

Imágenes

Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal
The store and POS feature allows customers to make purchases themselves or in-store with a staff member
Customizable sales reports give businesses an overview of their performance
Client profiles are available to staff members with important details, contact information, schedule, and recent activity
Clients can make bookings through the Android and iOS mobile apps
The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios
Clients can book classes from the mobile app using the online schedule
Clients can access their member account from their phone with scan check-in and alerts
Gamification incentivizes customers to make purchases or bookings
Ver 10 más
Captura de pantalla de WellnessLiving: Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal Captura de pantalla de WellnessLiving: The store and POS feature allows customers to make purchases themselves or in-store with a staff member Captura de pantalla de WellnessLiving: Customizable sales reports give businesses an overview of their performance Captura de pantalla de WellnessLiving: Client profiles are available to staff members with important details, contact information, schedule, and recent activity Captura de pantalla de WellnessLiving: Clients can make bookings through the Android and iOS mobile apps Captura de pantalla de WellnessLiving: The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios Captura de pantalla de WellnessLiving: Clients can book classes from the mobile app using the online schedule Captura de pantalla de WellnessLiving: Clients can access their member account from their phone with scan check-in and alerts Captura de pantalla de WellnessLiving: Gamification incentivizes customers to make purchases or bookings

Funciones

Total features of WellnessLiving: 80

  • API
  • Almacenamiento de documentos
  • Autorrespondedores
  • Base de datos de clientes
  • Calendario de eventos
  • Captura de clientes potenciales
  • Carro de compra
  • Conexión segura
  • Conformidad con la ley HIPAA
  • Creación de informes de ventas
  • Creación de informes en tiempo real
  • Creación de informes personalizables
  • Creación de informes programada
  • Creación de informes y estadísticas
  • Creación de paneles de comunicaciones
  • Cuentas de clientes
  • Etiquetado
  • Facturación
  • Facturación recurrente
  • Firma digital
  • Formularios personalizables
  • Fotos de usuario
  • Gestión de archivos
  • Gestión de asistencia
  • Gestión de calendarios
  • Gestión de clientes
  • Gestión de comisiones
  • Gestión de empleados
  • Gestión de evaluaciones
  • Gestión de indemnizaciones
  • Gestión de inscripción
  • Gestión de inventario de minoristas
  • Gestión de modelos
  • Gestión de nóminas
  • Gestión de permisos
  • Gestión de promociones
  • Gestión de reservas
  • Gestión de órdenes de compra
  • Historial de transacciones
  • Importación de datos
  • Importación y exportación de datos
  • Integración POS
  • Integración de SMS
  • Integración de correo electrónico
  • Integración de nóminas
  • Integración de páginas web
  • Integración de redes sociales
  • Integración de tarjeta de crédito
  • Integración de terceros
  • Lectura de códigos de barras
  • Modelos personalizables
  • Notificaciones automáticas
  • Pagos electrónicos
  • Panel de actividades
  • Perfil de empleado
  • Plantillas de correo electrónico
  • Portal de clientes
  • Portal de empleados
  • Portal para empleados
  • Procesamiento de tarjetas de crédito
  • Programación automatizada
  • Programación de cursos
  • Programación de eventos
  • Programación de tareas
  • Programas de incentivos
  • Punto de venta
  • Recordatorios
  • Reserva de habitaciones
  • Seguimiento de eventos
  • Seguimiento de horas de los empleados
  • Seguimiento de inventario
  • Seguimiento de la asistencia
  • Seguimiento de paquetes
  • Seguimiento de recomendaciones
  • Seguimiento de ventas
  • Seguimiento por correo electrónico
  • Sincronización de calendario con Google
  • Tareas recurrentes
  • Varias cuentas de usuario
  • Varias ubicaciones

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Opiniones

Calificación general

4.4 /5
(202)
Relación calidad-precio
4.3/5
Funciones
4.3/5
Facilidad de uso
4.3/5
Asistencia al cliente
4.4/5

Already have WellnessLiving?

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Showing 5 reviews of 202
Susan S.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Customer Service 2nd to none

Revisado el 30/7/2019

My overall experience with Wellness Living is big time positive. They actually care about you and...

My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

Puntos a favor

The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult.

When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation.

The features are awesome and the price point for all it is capable of is fantastic.

Puntos en contra

I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.

Respuesta de WellnessLiving Systems

Hi Susan!
Thank you so much for leaving your review. At WellnessLiving, we are passionate about providing businesses like yours with the easiest to use software so that you can focus on your clients while we worry about the more technical aspects of your business operations. We are ecstatic to hear that you have learned to use WellnessLiving so quickly and easily, and that you have gotten such great use of our help resources. We are proud to be a part of your business and are so glad that you decided to make the switch. Thanks for choosing WellnessLiving!
-Natasha B. (WellnessLiving Customer Advocate)

Deborah K.
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Customer Service

Revisado el 27/11/2020

Overall I am very happy with Wellness Living. I was with Mindbody before and was not happy with...

Overall I am very happy with Wellness Living. I was with Mindbody before and was not happy with the customer service, the amount of money I was spending for what I was getting and the overall experience with them was not great. Wellness Living has been wonderful, I am so happy I switched.

Puntos a favor

Wellness Living makes my life so much easier. The system is easy for myself and my clients find it easier to you as well. The customer service is excellent. Any little issue is addressed quickly and with attention to detail.

Puntos en contra

When adding new services, I have to go into each purchase option separately to add the service. This is a little frustrating, especially if you miss one.

Respuesta de WellnessLiving Systems

Hey Deborah,

Thank you for the amazing review! When we hear such great feedback, it always makes us smile. Positive feedback like this is exactly what we want to hear because it gives us a better understanding of how we can optimize our software and help you succeed. Again, thank you for the review, and as you continue to grow your business, we'll be there! Thank you for choosing WellnessLiving!

Gregory G. (Customer Advocate)

Chi B.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

If you value your time, don't waste it with Wellness Living

Revisado el 5/10/2020

UNEQUIVOCALBLY HORRENDOUS! I could go on and on about this because I cannot believe that they...

UNEQUIVOCALBLY HORRENDOUS! I could go on and on about this because I cannot believe that they charge customers for the use of their software. I feel like I'm paying to participate in a beta software launch. We discover new issues on a daily basis and since they can't fix it, the problems continue to compile. I've requested multiple times to speak to a manager and they are either not available or are not working that day. That's a pretty convenient way to deliver customer service. I'm not sure what version of the software all the people on here are raving about or they just decided to blacklist me and shoot me the lower grade version. All I know is that I value my time way too much to continue to waste anymore of it with these guys and their subpar and unprofessional operation. To top that off, when I finally lost my patience (and I offered them many opportunities to correct their flaws) and decided to cancel, the manager can now find time to meet me... and wanted to remind us that if we want to cancel, there is a cancellation fee. These guys never cease to amaze me.

Puntos a favor

Being able to see everyone's calendar on one view.

Puntos en contra

Extremely buggy software. They couldn't pay me to use it again. I've been using them for less than a year and not one day goes by where we don't spend at least a few hours a day on issues relating to their software. Hours and hours on the phone with their customer service agents, who are nice, but not as knowledgeable as they should be. Quite a few times, they offered solutions that caused greater problems and many times didn't even know the answers to my team's questions. (Yes, takes 3 people to deal with all these issues). If you are going to subscribe to their product, plan to hire someone full-time just for this.

Respuesta de WellnessLiving Systems

Hey Chi,
We love every time our customers leave a review. It helps us improve as a company and build a better software. I reviewed our support center and we have not received any calls or support tickets from you. I also just spoke with your businesses dedicated onboarding specialist, and she has not heard your name come up during the training calls with your team. I'm not sure how involved you are in the day to day operations, but regardless please call me at 1-888-668-7728 or email [email protected]
I will personally show you how to check a client out with 3 clicks, as well as how to build a custom report with 4 clicks.

I feel your frustration, but don't worry I got your back. I just tried you and was greeted by your voicemail, as well sent you an email to book a call. When we connect, I will provide you with free training to make sure you know WellnessLiving like the back of your hand :)

- Tyrone M. (WellnessLiving Customer Advocate)

Ina V.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Life changing switch

Revisado el 15/10/2020

Puntos a favor

I switched from Mindbody to Wellness living about 2 years ago, and have never looked back. The switching process was easy, the customer support was great, and all of the features i was looking for in a software were there for a third of the price of Mindbody. The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family.

Puntos en contra

I have no complains about the software. Maybe that there's a large amount of facebook page likes is required in order to use the booking feature, but that's on the facebook side not WL.

Respuesta de WellnessLiving Systems

Hey Ina,

We love when we get 5-star reviews like yours! When we hear such great feedback, it always makes us smile. We get customers switching over from Mindbody every day, and many of the stories are the same - the transition was simple and they are now saving a ton of money without needing to pay for additional add-on fees. We may get customers that switch because of the affordability, but they truly become part of the WellnessLiving family when they experience how easy and convenient it is to use our all-in-one platform. From our mobile apps for staff and clients, booking and payment tools, next-level virtual options, and an automated marketing suite, we make it simple to manage and grow your business better than any other software! Again, thank you for the amazing review, and we're thrilled our software has such a big impact on your business and your life. We sincerely want you to know, we will continue to be there for you, every step of the way!

- The WellnessLiving Team

Carol M.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Simplicity Healing Review

Revisado el 28/10/2020

Overall, very good! When I first started with them, I didn't feel their setup or tech support were...

Overall, very good! When I first started with them, I didn't feel their setup or tech support were up to the task, especially in light of how much there is to learn w/ the software and how it can be best customized to your business needs, so I had to go through some frustrating fixes and changes initially. BUT, it has improved A TON since and I am much happier now :)!! Also, thanks to some GREAT tech support reps along my path, I now understand the software very well and have come to realize how powerful its functionality is! That is a good feeling and I work thru the system daily now w/ great confidence. :)

Puntos a favor

Its interface and variability in function. Wellness living has a lot of powerful features once you understand the system well. I like how responsive they've become as well (since my beginning w/ them in Oct of 2019) w/ their tech support. They do their best to help you.

Puntos en contra

My biggest issues w/ WL are minor details such as the software not being very Mac friendly and the inability of adding notes that are appointment specific only on the schedule. They do have a "client suggestion log" where they encourage your to post your ideas and wishes for future upgrades to their software, so they listen to what clients are saying!

Respuesta de WellnessLiving Systems

Hey Carol,

Thank you for taking the time to write us a review! When customers leave a review, we use this valuable feedback to improve and get better as a company. Every step of your journey with us, we are there for you and your business. After all, it can be a lot to take in for a business owner to learn and become comfortable with a new software. Rest assured, you are in good hands, right from onboarding and initial set up to your training on the software. As you explore platform, you will continue to discover new and exciting ways our many features help manage and grow your business. Whenever you'd like to request feature, report an issue or ask a question, you can conveniently do that on our friendly Community Forum: https://community.wellnessliving.com/. Again, thank you for the review, and remember, we value your business and will continue to go above and beyond to help you succeed now and into the future. Thank you for choosing WellnessLiving!

- The WellnessLiving Team

Showing 5 reviews of 202 Todas las opiniones

Preguntas frecuentes sobre WellnessLiving

He aquí algunas preguntas frecuentes sobre WellnessLiving.

WellnessLiving ofrece los siguientes planes de precios:

  • A partir de: USD 59.00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

No tenemos información sobre las características de WellnessLiving

Los clientes habituales de WellnessLiving son:

Empresas pequeñas, Empresas Grandes, Empresas medianas

WellnessLiving admite los siguientes idiomas:

Inglés

WellnessLiving admite los siguientes dispositivos:

Android, iPhone, iPad

WellnessLiving se integra con las siguientes aplicaciones:

Constant Contact, Facebook, Google Calendar, Google Maps, Mailchimp, QuickBooks Online, Wordpress

WellnessLiving ofrece las siguientes opciones de asistencia:

Asistencia telefónica, Asistencia en línea, Base de conocimientos, Tutoriales en vídeo

Categorías relacionadas

See all software categories found for WellnessLiving.