Sobre vFairs

vFairs es una plataforma de gestión de eventos virtuales especializada en ofrecer ferias virtuales de carreras profesionales, ferias de empleo, ferias comerciales online y ferias de incorporación. El software se puede adaptar a las necesidades únicas del usuario. La plataforma fomenta la participación en los eventos brindando a los organizadores y expositores herramientas interactivas enriquecidas, como chat de texto/audio/video, seminarios web y foros de discusión. Con una atención al cliente receptiva y un administrador de eventos dedicado, vFairs ayuda a los usuarios a trabajar de manera efectiva y eficiente en su evento. vFairs ofrece cumplimiento móvil, seminarios web, chat de audio y video y servicios de marketing, como promoción en las redes sociales.


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vFairs

4.8 (530)
VS.

Precio inicial

USD 10,000.00
una vez
USD 11,800.00
año

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funciones

162
97

Integraciones

16
28

Facilidad de uso

4.7 (530)
4.7 (36)

Relación calidad-precio

4.7 (530)
4.5 (36)

Atención al cliente

4.9 (530)
4.8 (36)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Zoom

4.6
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HeySummit

4.7
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Opiniones

Calificación general

4.8 /5
(530)
Relación calidad-precio
4.7/5
Funciones
4.6/5
Facilidad de uso
4.7/5
Asistencia al cliente
4.9/5

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Mostrando 5 opiniones de 530
Pam
Pam
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

PDN - Professional Diversity Network - vFairs Review 2018

Revisado el 22/10/2018

vFairs just ‘gets’ our business.
The customer service they provide simultaneously to our own...

vFairs just ‘gets’ our business.
The customer service they provide simultaneously to our own sales reps while communicating to multiple teams under each valued customer, is beyond commendable. We have worked with vFairs as our exclusive Virtual vendor since 2013 primarily due to his teams high level of professionalism, integrity, outstanding customer support and responsiveness. Their accuracy, speed and meticulous attention to detail is incomparable. I have not seen better.
Every Virtual vFairs has produced for us has been smoothly run and when difficulties arise, as they do, vFairs Customer Support suggested conference meetings to get entire Teams trained, individual leadership calls, recommended specific, positive changes and in general, a swift ironing out of problems with every question answered and understood to the teams’ satisfaction and managements delight.
Their Customer Support team does the heavy lifting answering complex technical questions and has identified problems early heading off deeper issues. They are a truly amazing team and have supported our customers 24 x7 by phone and email! vFairs offers a gentle approach when working with all levels of our clients’ hierarchy. Very appreciated.
PDN provides 67% of the USA Fortune 500 companies diversity recruiting efforts via online and onsite products and vFairs has been an integral and successful component to our product suite.
vFairs receives my greatest respect.

Puntos a favor

vFairs creative and sophisticated graphic appeal for customers and our candidates alike. Ease of use and the fact that vFairs conducted the entire set up, training, questions answered accurately and deployment in a timely and extremely professional manner. The product works great and customers received full technical support and reporting post event.

Puntos en contra

We experienced no problems with this software. All was wonderfully handled by vFairs leadership and Customer Support.

Respuesta de vFairs

Thank you for taking the time to write this exceptional review, Pam! The entire team at vFairs is absolutely thrilled to hear about your experience with us. Your business means so much to us and we hope to see you again soon! :)

Bernard
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Gold standard customer service

Revisado el 10/8/2023

Overall, we have had a very positive experience with vFairs. Our Project Manager took so many...

Overall, we have had a very positive experience with vFairs. Our Project Manager took so many things off our plates that we would have had to handle directly ourselves with other apps, that it ended up creating a huge improvement in our work quality of life!

Puntos a favor

We have been extremely impressed with the customer support from vFairs. [sensitive content hidden]
, our Project Manager, has been an outstanding support. She frequently astonishes us with the speed with which she responds to our requests.We previously used Pathable as our mobile app, prior to its being sunsetted by Community Brands. We loved it, and it was heartbreaking when they shut it down. But our heartbreak has been tempered because while vFairs isn't perfect, it's an outstanding app that has a very user-friendly back-end that makes updating the app a breeze. On top of that, [sensitive content hidden]
helps take care of a lot of the data entry work that we would otherwise have done ourselves with any other app, which has been a real boon, freeing up time in our schedules for other work around our events.The fact that vFairs can link up with Cvent (which we have used as our registration platform for ages) is also a HUGE plus. I frequently say that Cvent has the best customer service of any organization I have ever worked with. But vFairs definitely gives them a run for their money - they are neck and neck for the top spot!

Puntos en contra

The app itself is a little clunky on the user side. Also, pairing up the QR codes from the attendees we imported to vFairs from Cvent, with the name badges that we generated directly out of Cvent.While to some extent this was an issue we didn't adequately communicate to our attendees, they also expressed confusion and frustration with the QR code scanning, as they didn't understand that for them to connect the information in their vFairs app profiles with sponsors, exhibitors, and other attendees, they had to scan WITHIN the app, rather than simply using their phone/device cameras to scan the codes. It makes sense to us, having worked in the back end of the app and understanding what information is connected to what, but it took a fair amount of explaining to get that across to our attendees.

Respuesta de vFairs

Thank you so much for sharing a great review! We are so glad that you appreciated vFairs user friendly features, and were happy with the support provided by our team. We hope to see you back at vFairs!

Hyoun
Hyoun
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Avoid vFairs

Revisado el 5/8/2020

After spending weeks preparing for a live 8 AM launch, the platform was not ready on the day of the...

After spending weeks preparing for a live 8 AM launch, the platform was not ready on the day of the event. Presenters couldn't get into booths, attendees couldn't get into sessions, the majority of our attendees left.

As things were breaking at 8 AM, our dedicated support person left us, leaving us to re-explain our situation mutiple times.

Nobody ever explained what went wrong with the event, leaving our event team with no answers for the attendees. 3 weeks later, still no explanation.

We signed up and paid for multiple functionalities that never got set up, including chat rooms accessible from the booths, a leaderboard. There's no process to ensure that you get what you paid for.

The lesson I learned from this experience: Expect to be abandoned on the day of the event. We would have been better off with a platform that worked. vFairs is still overwhelmed and struggles to deliver on what it promises.

Puntos a favor

The sales and service promises made before the event sounded very convincing. The team acted as if they knew how to support a live event.

The parts of the platform that we could access ourselves worked, but only a small portion of the platform was available to us.

Puntos en contra

It took 6 weeks to sign a contract with vFairs.

Every part of the platform out of our direct control broke on the day of the event. Sessions did not start on time, wrong versions of session videos were played, users were unable to access chat rooms, exhibitor booths weren't working.

We had complaints about the day-of-event help desk support from attendees in email, on social media, and within the event chat itself.

Project management was poor: multiple contracted features were only set up after the end of the live event or not at all.

Training is poor; the vendor used other events currently in production to show us functionality and did not have materials that we could share with exhibitors and attendees.

Response time is poor: we've spent almost two weeks waiting for a response to our current issues with no answers to missing features and functions.

Respuesta de vFairs

We are extremely sorry to hear about your poor experience. We set very high standards for ourselves when it comes to customer support and we will investigate this matter with high priority. Our Senior Management team would like to get in touch with you to see where things went wrong and how we can better serve you in future.

Laura
Calificación general
  • Sector: Práctica de la abogacía
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

If you need a virtual platform - look no further!

Revisado el 27/10/2023

Overall, our experience with vfairs was great. The is consistent support and guidance. We met...

Overall, our experience with vfairs was great. The is consistent support and guidance. We met with our account manager weekly for months and they were always attentive and supportive of our needs. Truly an amazing company with wonderful people! I would recommend the to anyone who needs to plan a virtual or hybrid event.

Puntos a favor

Vfairs offers an account manager to step you through the entire event planning process on their platform. They help support you as much as you need. When we were new to virtual event planning, vFairs coached us and guided us to help us make the best possible plan for our event.

Puntos en contra

Our event planning sometimes is a little complex and there were some hiccups that we would have liked to avoid but all in all - it was not anything that would dissuade us from continuing to use vfairs for all of our virtual or hybrid events in the future.

Alternativas consideradas

Accelevents

Razones para cambiar a vFairs

vFairs was more affordable than some of the options I had looked into while also offering consistent support. They had an easy to use templated approach to virtual event building and it made designing our event easy.

Respuesta de vFairs

Thanks for your thoughtful and generous review! It's great to know your event was successful and our team delivered a positive experience for you! It was a pleasure to assist with your virtual conference and we can't wait until the next one.

Bobbie
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent service and customer support!

Revisado el 14/6/2023

Our experience with vFairs so far has been great! We are very glad we chose vFairs for our event.

Our experience with vFairs so far has been great! We are very glad we chose vFairs for our event.

Puntos a favor

We are working mostly with [sensitive content hidden] and she has been of great assistance to us. She is always professional and helpful and has responded quickly to all of our questions and requests.

Puntos en contra

We have not had any negative issues - we are very happy with [sensitive content hidden] and the entire vFairs team.

Alternativas consideradas

Eventbrite

Razones para cambiar a vFairs

We liked the options for customizing our event and were very impressed with how quickly vFairs responded to our request for more information.

Respuesta de vFairs

Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon!

Mostrando 5 opiniones de 530 Todas las opiniones

Preguntas frecuentes sobre vFairs

He aquí algunas preguntas frecuentes sobre vFairs.

vFairs ofrece los siguientes planes de precios:

  • A partir de: USD 10,000.00/una vez
  • Prueba gratis: No disponible

Los clientes habituales de vFairs son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

vFairs admite los siguientes idiomas:

inglés

vFairs admite los siguientes dispositivos:

Android (móvil), iPhone (móvil)

vFairs se integra con las siguientes aplicaciones:

ChatGPT, HubSpot CRM, Kudo, Marketo Sales Connect, PayPal, Restream, SalesforceIQ, Slido, Stripe, SyncWords, Vimeo, Walls.io, Webex, Wordly, YouTube, Zapier

vFairs ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para vFairs.