Drip

Automatización de marketing por correo electrónico y gestión del flujo de trabajo

4.4 /5 (150 opiniones) ¡Escribe una reseña!

Información general sobre Drip

¿Qué es Drip?

Drip es la CRM que Salesforce no creó. Esta CRM de comercio electrónico: ECRM está diseñada para más ventas, no para equipos de ventas. Miles de especialistas en marketing están conociendo mejor a los clientes con estas funciones. Se están pasando de plataformas de correo electrónico típicas o herramientas de automatización de marketing sobrevaloradas y están ganando más dinero con Drip.

Las funciones de administración de contactos ofrecidas por Drip permiten a los usuarios lanzar transmisiones, respuestas automáticas y correos electrónicos activados según el comportamiento como parte de las campañas de marketing. El creador del flujo de trabajo visual ofrece a los usuarios las herramientas para crear y automatizar el recorrido completo del usuario en función de las reglas y las acciones desencadenadas por eventos. Se pueden crear flujos de trabajo para automatizar tareas como etiquetar, enviar campañas de correo electrónico, responder correos electrónicos de clientes y más. Los usuarios pueden también agregar acciones, decisiones, bifurcaciones, objetivos, retrasos y salidas para personalizar completamente la ruta de flujo de trabajo.

Con el fin de aumentar las conversiones de los clientes potenciales, Drip también proporciona una herramienta de puntuación de intención de compra que analiza los clientes potenciales y señala los momentos exactos cuando los contactos tienen la intención de cambiar. También se pueden crear embudos de conversión para enviar el correo electrónico correcto a la persona adecuada, en el momento más efectivo de su paseo como usuario y estos tienen acceso a los cronogramas del historial de contactos para obtener una descripción general de todo lo que un usuario ha visto y hecho.

Información general sobre Drip

Precio

A partir de
USD 19.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Drip

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Australia
Idiomas admitidos
Inglés

Medios

Set up custom conversion tracking
Drip's email builder allows users to customize every detail of their messaging for individual people
Set up automated workflows that aim to increase customer engagement by adapting to customer interests and behavior
Users can learn about subscribers and website visitors and track the data any way they like
Get up and running immediately with Drip’s wide variety of prebuilt email campaigns and marketing workflows
Examine data from Drip with exportable data
Captura de pantalla de Drip: Set up custom conversion tracking Captura de pantalla de Drip: Drip's email builder allows users to customize every detail of their messaging for individual people Captura de pantalla de Drip: Set up automated workflows that aim to increase customer engagement by adapting to customer interests and behavior Captura de pantalla de Drip: Users can learn about subscribers and website visitors and track the data any way they like Captura de pantalla de Drip: Get up and running immediately with Drip’s wide variety of prebuilt email campaigns and marketing workflows Captura de pantalla de Drip: Examine data from Drip with exportable data

Opiniones de Drip

Opiniones de Drip

Calificación general
4.4
/
5
Excelente
90

Muy bien
47

Normal
4

Pobre
4

Malo
5

Relación calidad-precio
4.2
Funciones
4.4
Facilidad de uso
4
Asistencia al cliente
4.2
91% Un ha recomendado esta aplicación
Mark S.

Drip is the best email/marketing automation software on the planet! I know as I have tested...

Drip integrates with just about everything and it is pretty easy to use.

The future of marketing from your website is "website personalization" which will create a unique experience for each and every person.

Your business also needs to track prospect/customer activity across multiple channels and deliver a customized experience.

Nothing makes me leave a website faster than when a website asks me to download something i have already downloaded.

The days of one size fits all marketing have come and gone.

With Drip, and a few 3rd party apps, I believe you can deliver an online experience like no other that will surely get you noticed and help you stand above your competition.


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Usuario verificado

So many possibilities with Shopify

Drip solved problems we didn't even know we had. For example, we are able to automate a lot of our social and email marketing through Drip before a team member takes leave of absence so things aren't going to hurt as bad for the team as a result. We could not do that previously and would have had to leave money on the table while they were gone (we are a small company.) Currently we have really just focused on our brick and mortar business with Drip but I anticipate when we ramp it up for our ecomm store we will see some really interesting results there too. Our overall experience has been very positive.


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Eugen P.

State of Drip - post LeadPages acquisition

Drip used to be great. Really great. I've been with them since the very early days and I never had any problems. Plus, their support was excellent.
Unfortunately, after the LeadPages acquisition, things started getting progressively worse. Not right away, but slowly, automation started failing, workflows would get stuck, or simply not fire for no particular reason, etc. And support times got slowly worse until the crazy point we're at today, with support getting back with feedback after more than a week almost each and every time.
I never thought I'd be writing a negative review for Drip of all things. But, here I am, planning my migration.


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Brian B.

Drip automates our email flows

Slow start due to steep learning curve, but very capable and advanced once mastered.


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Usuario verificado

A good ecommerce email system, but not without some flaws

Drip was not an easy switch from MailChimp. I will probably go back to MailChimp pretty soon.


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Mark S.
Traducir a español
Traducir a español

Drip is the best email/marketing automation software on the planet! I know as I have tested them all

Software usado A diario durante Más de un año
Revisado el 5/12/2017
Fuente de la reseña: Capterra

Drip integrates with just about everything and it is pretty easy to use.

The future of marketing from your website is "website personalization" which will create a unique experience for each and every person.

Your business also needs to track prospect/customer activity across multiple channels and deliver a customized experience.

Nothing makes me leave a website faster than when a website asks me to download something i have already downloaded.

The days of one size fits all marketing have come and gone.

With Drip, and a few 3rd party apps, I believe you can deliver an online experience like no other that will surely get you noticed and help you stand above your competition.

Puntos a favor

Drip is the dream marketing software I was dreaming of back in 2012 when I first started with another expensive email/marketing automation platform.

Out of the box, Drip doesn't need 3rd party apps to format data like making sure names are capitalized.

I am a marketing automation geek, and Drip allows you to add just about any other type of marketing software layer like surveys, onsite retargeting, send text messages, and even integrate Facebook messenger and Facebook ads just to name a few. (Some 3rd party apps required)

Using Drip and a few items I mentioned above, you can passively profile and lead score all of your prospects to see:

- which ones are hot (Drip can send an email to your sales team so they make contact),
- which ones are still in research mode (send these leads more content to help them make a decision via email, SMS or a Facebook message),
- and which ones are just tire kickers.

No sense running paid ads to tire kickers, right?

You can even personalize your website so that people who downloaded your freebie, don't get asked to download it again. That is powerful! (3rd party app needed)

I have moved all of my clients over to Drip from 3 other platforms and we are seeing much better results.

If you are considering email & marketing automation automation software for your business, take a good look at Drip.

They have a certification program, so you might want to check out graduates to lend you a hand if needed.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Usuario verificado
Sector: Comercio minorista
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

So many possibilities with Shopify

Software usado Semanalmente durante 1-5 meses
Revisado el 29/7/2019
Fuente de la reseña: Capterra

Drip solved problems we didn't even know we had. For example, we are able to automate a lot of our social and email marketing through Drip before a team member takes leave of absence so things aren't going to hurt as bad for the team as a result. We could not do that previously and would have had to leave money on the table while they were gone (we are a small company.) Currently we have really just focused on our brick and mortar business with Drip but I anticipate when we ramp it up for our ecomm store we will see some really interesting results there too. Our overall experience has been very positive.

Puntos a favor

If you sell a lot of different types of products and customers, Drip's ability to help you segment people automatically is amazing. We switched from MailChimp to Drip when Shopify broke and MC broke up but we also needed something more robust for our click and brick as our ecomm started to take off. I love that you can trigger events based on actions like when a subscriber clicks on a certain page on your website and the Facebook custom audience integration is very useful and has upped our targeting strategy on social too. Looking back on what we were doing with MailChimp vs. Drip, I kind of just laugh. They're hard to even compare. This is a full blown marketing and CRM suite and Mailchimp just sends emails. I still feel like I have more I can learn and do with Drip which is exciting. Support is very helpful and quick.

Puntos en contra

The email builder is improving but needs work still-you need to really inbox test because it will not save you from yourself. Images are skewed in some email clients if you check the "constrain image" box for example, so don't check that box! There are some other weird bugs in it but they just came out with a new version which is for sure an improvement. You can now select your products from your Shopify store which is HUGE but I would love more flexibility on integrating products and collections dynamically. The alt text doesn't work in the builder which seems weird to me and I don't have a big enough team to hand code the amount of eblasts we send.

I want to add I don't think this is for the casual marketer. In other words, you could get overwhelmed very easily by the bells and whistles so while this is awesome for marketing automation geeks, I would make sure it isn't too complicated for your business goals.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Eugen P.
Sector: Aprendizaje en línea
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

State of Drip - post LeadPages acquisition

Software usado A diario durante Más de dos años
Revisado el 8/11/2018
Fuente de la reseña: Capterra

Drip used to be great. Really great. I've been with them since the very early days and I never had any problems. Plus, their support was excellent.
Unfortunately, after the LeadPages acquisition, things started getting progressively worse. Not right away, but slowly, automation started failing, workflows would get stuck, or simply not fire for no particular reason, etc. And support times got slowly worse until the crazy point we're at today, with support getting back with feedback after more than a week almost each and every time.
I never thought I'd be writing a negative review for Drip of all things. But, here I am, planning my migration.

Puntos a favor

The automation is top-notch. When it works.

Puntos en contra

The automation simply doesn't work all the time. For now particular reason, workflows get stuck, or just don't fire. Tags get applied twice.
And support is, well, they're just not there. The support wait-times on my last few issues was litteraly always 8-9 days until the first answer from them.

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Respuesta de Drip

Hello, Eugen,

Thanks for putting your trust in Drip these past few years and for taking the time to tell us about your experience.

The truth is that we¿ve been growing pretty quickly this past year, and our own growth kind of outgrew our support britches for a little while. That being said, we¿ve been busy expanding our support squad. While support had previously been offered from 9 am ¿ 5 pm, M¿F, we¿re now helping people an extra 20 hours per week from 7 am ¿ 7 pm, M¿F.

This has cut our support response time significantly, and our No. 1 aim is to help answer everyone¿s questions well within the 24-hour mark. We don¿t ever want people to feel like they¿ve been left hanging, and we¿re sorry you¿ve felt some pangs as we grow.

We haven¿t been seeing any issues on our end in regard to automations working, but we¿re hoping that we¿ll be better able to answer your concerns with our extended support.

Thanks again for your review and for riding along with us as we grow.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 2.0/10

Brian B.
Sector: Hostelería
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

Drip automates our email flows

Software usado Semanalmente durante 6-12 meses
Revisado el 17/9/2020
Fuente de la reseña: Capterra

Slow start due to steep learning curve, but very capable and advanced once mastered.

Puntos a favor

We use Drip for always-on campaigns, like our website's lead magnet. In fact, creating an attractive lead magnet for our site was super easy to do.

Puntos en contra

There is a learning curve for both terminology, and how to set up campaigns and workflows. But once you get the hang of it, it's a really advanced software.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Usuario verificado
Sector: Marketing y publicidad
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

A good ecommerce email system, but not without some flaws

Software usado Semanalmente durante 6-12 meses
Revisado el 23/8/2020
Fuente de la reseña: Capterra

Drip was not an easy switch from MailChimp. I will probably go back to MailChimp pretty soon.

Puntos a favor

Drip is a good ecommerce email system, particularly for Magento. It's relatively easy to set up automations and manage ecommerce contacts, purchases, and other data. It's similar to other email platforms in terms of set up, templates, and flexibility.

Puntos en contra

The demo made it seem like the integration with Magento was the easiest thing in the world, but there were several hiccups at launch. The reporting leaves a lot to be desired, and the automations don't work as seamlessly as I'd like.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Recomendación de usuario
8.3/10
Basado en 150 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Drip

Precios de Drip

A partir de
USD 19.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.2/5
Basado en 150 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Drip

Funciones de Drip

API
Análisis de campaña
Análisis de participación
Análisis en tiempo real
Creación de informes y estadísticas
Creación de marca personalizable
Gestión de campañas
Gestión de contenidos
Importación y exportación de datos
Integración de redes sociales
Integración de terceros
Interfaz para arrastrar y soltar
Marketing de redes sociales
Marketing multicanal
Modelos personalizables
Notificaciones automáticas
Panel de actividades
Pruebas A/B
Segmentación de campañas
Supervisión
Funciones
4.4/5
Basado en 150 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre Drip

Preguntas frecuentes sobre Drip

He aquí algunas preguntas frecuentes sobre Drip.

P. ¿Qué tipo de planes de precios ofrece Drip?

Drip ofrece los siguientes planes de precios:

A partir de: USD 19.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Drip?

No tenemos información sobre las características de Drip

P. ¿Quiénes son los usuarios habituales de Drip?

Los clientes habituales de Drip son:

Empresas pequeñas, Empresas Grandes, Empresas medianas

P. ¿Qué idiomas admite Drip?

Drip admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Drip?

Drip cuenta con los siguientes planes de precios:

Suscripción

P. ¿Drip es compatible con dispositivos móviles?

No tenemos información sobre los dispositivos compatibles con Drip

P. ¿Con qué otras aplicaciones se integra Drip?

Drip se integra con las siguientes aplicaciones:

Alooma, Chargify, Drift, GetSiteControl, Leadpages, Omnify, Outgrow, TrackingDesk, VisitorTrack, WebinarJam

P. ¿Qué tipo de asistencia ofrece Drip?

Drip ofrece las siguientes opciones de asistencia:

Asistencia telefónica, Asistencia en línea, Preguntas frecuentes, Base de conocimientos