---
description: Información actualizada sobre Canny. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Canny con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Canny: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para gestión de reseñas](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny)

# Canny

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> Canny ayuda a los equipos de productos a recopilar y organizar los comentarios y las solicitudes de función de los usuarios para comprender mejor las necesidades de los clientes y priorizar su hoja de ruta del producto.
> 
> Verdict: Rated **4.6/5** by 75 users. Top-rated for **Probabilidad de recomendación**.

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## Quick Stats & Ratings

| Metric | Calificación | Detail |
| **En general** | **4.6/5** | 75 Opiniones |
| Facilidad de uso | 4.7/5 | Based on overall reviews |
| Asistencia al cliente | 4.6/5 | Based on overall reviews |
| Relación calidad-precio | 4.5/5 | Based on overall reviews |
| Funciones | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Canny
- **Founded**: 2015

## Commercial Context

- **Precio inicial**: USD 0.00
- **Modelo de precios**:  (Free version available) (Prueba gratis)
- **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Available Countries**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice and 209 more

## Funciones

- API
- Alertas y notificaciones
- Análisis predictivo
- CRM
- Chat y mensajería
- Clasificación de ideas
- Comentarios/notas
- Creación de marca personalizable
- Discussions/Forums
- Etiquetado
- Gestión de ciclo de vida del producto
- Gestión de comentarios
- Gestión de ideas
- Gestión de proyectos
- Gestión de recursos
- Herramientas de colaboración
- Hoja de ruta del producto
- Ideation
- Innovation Management
- Nomenclaturas

## Integrations (15 total)

- Asana
- ClickUp
- Discord
- GitHub
- Google Chrome
- HubSpot CRM
- Intercom
- Jira
- Microsoft Entra ID
- Microsoft Teams
- Okta
- OneLogin
- Segment
- Slack
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Chat

## Categoría

- [Software para gestión de reseñas](https://www.getapp.com.mx/directory/575/feedback-and-reviews-management/software)

## Categorías relacionadas

- [Software para gestión de reseñas](https://www.getapp.com.mx/directory/575/feedback-and-reviews-management/software)
- [Software de gestión de ideas](https://www.getapp.com.mx/directory/588/idea-management/software)
- [Herramientas para medir la satisfacción del cliente](https://www.getapp.com.mx/directory/1029/customer-satisfaction/software)
- [Software de gestión de proyectos sin fines de lucro](https://www.getapp.com.mx/directory/2875/project-management-software-for-nonprofits/software)
- [Software de gestión de experiencia del cliente](https://www.getapp.com.mx/directory/601/customer-experience/software)

## Alternativas

1. [Confluence](https://www.getapp.com.mx/software/90949/confluence) — 4.5/5 (3656 reviews)
2. [Jira](https://www.getapp.com.mx/software/9953/jira) — 4.4/5 (15298 reviews)
3. [Wrike](https://www.getapp.com.mx/software/9964/wrike) — 4.4/5 (2879 reviews)
4. [Notion](https://www.getapp.com.mx/software/132111/notion) — 4.7/5 (2698 reviews)
5. [Trello](https://www.getapp.com.mx/software/90700/trello) — 4.5/5 (23472 reviews)

## Opiniones

### "Our Canny board is not just our product roadmap, it's our guiding compass." — 5.0/5

> **Katherine** | *15 de mayo de 2020* | Software informático | Recommendation rating: 10.0/10
> 
> **Puntos a favor**: We love Canny's clean and intuitive interface which makes it easy for our users to navigate and submit feedback. Canny's changelog feature is very useful in showing our product's progress clearly. With Canny, product building is no longer just a one-sided internal practice. It's become a collective effort that involves both the product maker as well as the users. By making our product map public, it allows us to engage and interact with our users transparently. It shows that we care about what our users want. And that helps build customer loyalty. I also love the team behind Canny. They are always very responsive. Canny's founders are incredibly dedicated in building a product that makes tangible, positive impact for businesses.
> 
> **Puntos en contra**: Nothing that I can think of for now. I look forward to seeing more great features shipped by the Canny team\!
> 
> Before using Canny, we manually collected and organized customer feedback in a spreadsheet which was time-consuming and laborious. Canny completely changed the game for us. It has automated the process of feedback collection which saved us a great deal of time and effort. Our Canny board is not just our product roadmap, but it's our company's guiding compass. As a small team, prioritizing what features to build is very important to us. And Canny shows us the direction that we should be sailing towards.

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### "Good product\!" — 4.0/5

> **Bekki** | *16 de septiembre de 2025* | Tecnología y servicios de la información | Recommendation rating: 8.0/10
> 
> **Puntos a favor**: Customer Support was very helpful to get started and learn more about the product, and it was easy to book an appointment for that
> 
> **Puntos en contra**: There are a lot of features which can make learning as admin difficult or overwhelming. However, flip side is there are many interesting features to learn

-----

### "Beware - they refuse to listen to top-voted feedback" — 1.0/5

> **Amit** | *3 de febrero de 2020* | Software informático | Recommendation rating: 0.0/10
> 
> **Puntos a favor**: UI seems nice, shame about the rest (see the cons section)
> 
> **Puntos en contra**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a  public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more.
> 
> I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system.

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### "Canny makes it easy" — 5.0/5

> **Usuario verificado** | *20 de diciembre de 2025* | Software informático | Recommendation rating: 10.0/10
> 
> **Puntos a favor**: It makes it really easy to listen to customer feedback and requests without having all the noise of email.
> 
> **Puntos en contra**: I wish there were more integration options and AI capabilities to summarize the most requested features.
> 
> Pretty happy with Canny on every company I've worked on. Skipping emails + customer interviews is a huge plus for productivity.

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### "The perfect fit for our organizations needs\!" — 5.0/5

> **Stephen** | *6 de junio de 2025* | Aprendizaje en línea | Recommendation rating: 10.0/10
> 
> **Puntos a favor**: Very easy to use, and the user interface is simple, while still looking sleek. The automation that the email notifications have is amazing, and I really like the Smart Reply feature\!
> 
> **Puntos en contra**: Admin side was a bit tricky to navigate at first, but I was able to catch on. I wish I could customize our color theme a bit more.
> 
> Amazing\! \[sensitive content hidden\] (I hope I spelled it correctly) was friendly and helpful, and answered any questions I had while we looked into which product to proceed with. Our team was amazed at how perfectly this fit our needs. We will be moving forward with Canny\!

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## Links

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| pt-PT | <https://www.getapp.pt/software/108461/canny> |

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