--- description: Información actualizada sobre Canny. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Canny con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canny: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software para gestión de reseñas](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny) # Canny Canonical: https://www.getapp.com.mx/software/108461/canny Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/108461/canny?page=2) > Canny ayuda a los equipos de productos a recopilar y organizar los comentarios y las solicitudes de función de los usuarios para comprender mejor las necesidades de los clientes y priorizar su hoja de ruta del producto. > > Veredicto: 76 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 76 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Canny - **Constitución**: 2015 ## Contexto comercial - **Precio inicial**: USD 0.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - API - Alertas y notificaciones - Análisis predictivo - CRM - Chat y mensajería - Clasificación de ideas - Comentarios/notas - Creación de marca personalizable - Discussions/Forums - Etiquetado - Gestión de ciclo de vida del producto - Gestión de comentarios - Gestión de ideas - Gestión de proyectos - Gestión de recursos - Herramientas de colaboración - Hoja de ruta del producto - Ideation - Innovation Management - Nomenclaturas ## Integraciones (en total: 15) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software para gestión de reseñas](https://www.getapp.com.mx/directory/575/feedback-and-reviews-management/software) ## Categorías relacionadas - [Software para gestión de reseñas](https://www.getapp.com.mx/directory/575/feedback-and-reviews-management/software) - [Software de gestión de ideas](https://www.getapp.com.mx/directory/588/idea-management/software) - [Herramientas para medir la satisfacción del cliente](https://www.getapp.com.mx/directory/1029/customer-satisfaction/software) - [Software de gestión de proyectos sin fines de lucro](https://www.getapp.com.mx/directory/2875/project-management-software-for-nonprofits/software) - [Software de gestión de experiencia del cliente](https://www.getapp.com.mx/directory/601/customer-experience/software) ## Alternativas 1. [LiveAgent](https://www.getapp.com.mx/software/91301/liveagent) — 4.7/5 (1754 reviews) 2. [Zoho CRM](https://www.getapp.com.mx/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [LiveChat](https://www.getapp.com.mx/software/8385/livechat) — 4.6/5 (1715 reviews) 4. [Wati](https://www.getapp.com.mx/software/2068239/wati) — 4.6/5 (202 reviews) 5. [Intercom](https://www.getapp.com.mx/software/91379/intercom) — 4.5/5 (1131 reviews) ## Opiniones ### "Canny get 5 stars from me\!" — 5.0/5 > **Ben** | *19 de enero de 2026* | Logística y cadena de suministro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like the user friendly UI design, as well as the ability to collaborate over multiple boards. Being able to obtain feedback from users in real time and collate it will be game changer for us\! > > **Puntos en contra**: The learning curve was a little steep initially, probably just needed to spend more time in the onboarding. Overall still a really strong product with no real weaknesses that I've found > > Overall, I've been impressed with Canny's clean UI, the public roadmap, the customizability and the onboarding process. ----- ### "Canny is really the best by far (beats email and chat support)" — 5.0/5 > **Jahanzeb** | *8 de abril de 2020* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: With email or chat support, you’ll likely have the same conversation many times (in some cases, hundreds of times), which doesn’t help your users (your finite resources could be spent on work that actually benefits them). What Canny does is subtle but profound. With a public forum allows people to create \& upvote posts, and updates users on progress on each post, we can now have just one conversation with everyone affected by an issue, instead of 100+ conversations on the same topic. Customers can also potentially help each other out (great for a small team). And it gives transparency on how we work and how quickly we solve issues for the community. > > **Puntos en contra**: There are a few features it would be nice to add, which are already on Canny’s feature request list (Canny uses Canny, which is great). So I’m confident that over time, it’ll become even better than it already is (and it’s already quite great\!). > > Gives us a scalable way of having direct relationships with our customers. ----- ### "Beware - they refuse to listen to top-voted feedback" — 1.0/5 > **Amit** | *3 de febrero de 2020* | Software informático | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: UI seems nice, shame about the rest (see the cons section) > > **Puntos en contra**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more. > > I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system. ----- ### "Intuitive way to collect and act on feedback" — 4.0/5 > **Usuario verificado** | *28 de enero de 2026* | Software informático | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Canny is excellent for collecting, organizing, and prioritizing customer feedback. The upvoting system helps surface what matters most to users, and the UI is clean and intuitive. > > **Puntos en contra**: The new pricing structure feels steep for teams that don’t need all the advanced features. I would reconsider > > Canny helped bring transparency to our product development process. It gave our users a voice, and gave our team clarity. It’s not perfect, but it’s a solid tool for product feedback management. Also like the integration with Intercom ----- ### "Don't let customer feedback fall on deaf ears\!" — 5.0/5 > **Chelsea** | *5 de noviembre de 2020* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Canny gives our customers a place to feel heard, listened to, and gain visibility into our feature and product roadmap which was not possible before Canny. We set the platform up in just a single day and onboarding was a breeze. Within the first week we had over 60+ posts from our customers\! With Canny, we can now provide visibility in upcoming features. It gives our customers a place to leave valuable feedback, upvote on others posts, and comment on existing requests. With Canny, our customers feel as though they have a voice and can influence our product decisions. > > **Puntos en contra**: We imported feature requests we've been collecting from an excel sheet which was AWESOME, however I wish my face/name wasn't on those requests. Aside from that, I LOVE everything about Canny. > > Easy to learn and quick to setup. This has made a positive such an impact to our business and with our customers\! ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/108461/canny?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/108461/canny) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados