Sobre VBO Tickets

En un sector inundado de sistemas de venta de entradas anticuados y obsoletos, VBO Tickets se encuentra a la vanguardia de las plataformas de venta de entradas y eventos de marca blanca. Ofrece un complemento adaptable, widget y tecnología de botones inteligentes personalizables para ofrecer a los clientes una experiencia de usuario personalizada y sin interrupciones. Una plataforma centrada en el usuario que aporta control total sobre las cosas que más importan al negocio, como los clientes, los eventos y los ingresos.

VBO Tickets sirve a cientos de organizaciones en los sectores de artes escénicas, comedia e improvisación, conciertos, festivales, colegios, eventos académicos, eventos corporativos, conferencias y deportes, por lo que comprende a la perfección las necesidades de los clientes y lo que necesitan para prosperar. Estas soluciones de eventos y emisión de entradas van mucho más allá de los estándares del sector. Ofrece funciones valiosas como membresías y suscripciones a varios niveles, campañas de donaciones, ventanas emergentes y widgets, alertas por mensaje programables a la llegada del cliente, intercambio social y descuentos integrados, informes de ventas, usuarios y contabilidad personalizados, múltiples divisas, localización de idiomas y más.

Su modelo de precios se basa en una estructura de tarifas basada en transacciones, por lo que los precios son asequibles y escalables con el crecimiento de la empresa. El usuario controla todas las tarifas: puede decidir si se aprueban, absorben o marcan para crear un flujo de ingresos adicional. También ofrece descuentos para organizaciones sin ánimo de lucro 501(c) a organizaciones cualificadas.

Contacta para obtener más información y una demostración en vivo gratuita.

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Brasil, Canadá, Alemania, Reino Unido, Japón, Estados Unidos

Idiomas admitidos

alemán, español, indonesio, inglés, portugués

Imágenes

VBO dashboard back-end
Sales and orders reporting
VBO closed events back-end
Current open events page
VBO orders page back-end
Facebook integration
Print-at-home tickets
Merchandise sales
QR code scanning
Facebook integration
Ticket sales via Facebook
Native mobile apps for on-the-go access
Ver 13 más
Vídeo de VBO Tickets
Captura de pantalla de VBO Tickets: VBO dashboard back-end Captura de pantalla de VBO Tickets: Sales and orders reporting Captura de pantalla de VBO Tickets: VBO closed events back-end Captura de pantalla de VBO Tickets: Current open events page Captura de pantalla de VBO Tickets: VBO orders page back-end Captura de pantalla de VBO Tickets: Facebook integration Captura de pantalla de VBO Tickets: Print-at-home tickets Captura de pantalla de VBO Tickets: Merchandise sales Captura de pantalla de VBO Tickets: QR code scanning Captura de pantalla de VBO Tickets: Facebook integration Captura de pantalla de VBO Tickets: Ticket sales via Facebook Captura de pantalla de VBO Tickets: Native mobile apps for on-the-go access

Funciones

Características totales de VBO Tickets: 57

  • Asientos reservados
  • Bodas/fiestas
  • CRM
  • Calendario de eventos
  • Compra de entradas
  • Conferencias/convenciones
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Detección de duplicados
  • Encuestas y comentarios
  • Escaneo RFID
  • Etiquetado
  • Formularios personalizables
  • Gestión de calendarios
  • Gestión de concesiones
  • Gestión de contactos
  • Gestión de correo electrónico
  • Gestión de datos del cliente
  • Gestión de descuentos
  • Gestión de empleados
  • Gestión de entradas para eventos
  • Gestión de eventos
  • Gestión de inscripción
  • Gestión de participantes
  • Gestión de promociones
  • Gestión de páginas web
  • Gestión de reservas
  • Gestión de suscripciones
  • Gestión de tarjetas de identificación
  • Gestión de tickets de soporte
  • Gestión de ventas
  • Historial de transacciones
  • Impresión a domicilio
  • Informes de síntesis
  • Informes de ventas
  • Informes personalizables
  • Integración de páginas web
  • Integración de redes sociales
  • Lectura de código de barras/tickets
  • Mapa de asientos
  • Marketing por correo electrónico
  • Panel de actividades
  • Personalización
  • Procesamiento de pagos
  • Programa de fidelización
  • Programación de eventos
  • Promoción social
  • Punto de venta (POS)
  • Reserva de entradas
  • Tarjetas de abono
  • Varias campañas
  • Venta de entradas a través de un terminal
  • Venta de entradas en línea
  • Venta de entradas in situ
  • Venta de entradas móvil
  • Widgets

Alternativas

Ticket Tailor

4.9
#1 alternativa a VBO Tickets
Vende entradas con Ticket Tailor, una plataforma de entradas de etiqueta blanca, sin comisiones por entrada diseñada...

Showpass

4.8
#2 alternativa a VBO Tickets
Showpass es una aplicación de taquilla y venta de entradas de marca blanca. Complementos para ventas de entradas por...

Eventbrite

4.6
#3 alternativa a VBO Tickets
Eventbrite es una solución de gestión de eventos que ayuda a las empresas a planificar, gestionar y desarrollar eventos...

Eventzilla

4.4
#4 alternativa a VBO Tickets
Eventzilla proporciona las mismas características de primera calidad que las soluciones líderes del sector, pero sigue...

Opiniones

Calificación general

4.8 /5
(76)
Relación calidad-precio
4.7/5
Funciones
4.5/5
Facilidad de uso
4.2/5
Asistencia al cliente
4.8/5

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Mostrando 5 opiniones de 76
Paul I.
Calificación general
  • Sector: Artes escénicas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A Symphony of value

Revisado el 4/6/2019

Our experience with VBO has been outstanding!

VBO has dramatically transformed our ticketing from...

Our experience with VBO has been outstanding!

VBO has dramatically transformed our ticketing from a manual system. Not only can our patrons see and easily buy online, but we have complete control allowing dynamic pricing. We also have real-time information about who is buy and what is being purchased, critical needs to allow meaningful patron analysis.

Puntos a favor

We were looking for an affordable, clean, cloud-based ticketing solution. We needed to be able to let our patrons choose specific reserve seating and also enable staff to manage box office and season subscriptions. I especially like the fact that cost is entirely transactional with no upfront fees, no annual subscription or added training costs or support costs. I've also been happily surprised with the outstanding online and phone support.

Puntos en contra

Onboarding was a bit difficult as there was limited formal training. However, the online tutorials are good and online/phone support is exceptional.

My primary issue with the platform is what it doesn't do. While it allows basic, online donations, it is far from an integrated donor platform. As a result, we have to maintain multiple platforms to accomplish all our tasks. However, I feel that is a very reasonable compromise for the value/price of the platform.

There are also limits on the visual product; seating charts are good but could be presented in a stronger, more patron oriented manner such as using a visual picture of the auditorium and allowing a patron to click on a specific section.

Carey H.
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great for traditional theaters, not versatile enough for ad-hoc performances

Revisado el 3/6/2019

The system is reliable and solid in what it does. Support does their best to help you find...

The system is reliable and solid in what it does. Support does their best to help you find workarounds for non-traditional theaters, but are unwilling to consider enhancement requests without paying for the development. My one actual technical issue (notifications of credit card failure self-dismissed to quickly for the user to read) has been pretty much ignored.

I recommended VBO for my local community theater, even with all of that because it does work well for that model. It absolutely is a bear for the rest of us (I run an improv theater).

Puntos a favor

The interface is generally easy to navigate and figure out on your own. There are so many useful features, it can feel a bit cluttered, but once one learns the process, it handles every aspect of selling. The API is nice for embedding on your own site.

Puntos en contra

The entire process — from setup to event management to the API — is centered around multiple performances of one run (show), as per a traditional theater. Setting up one-off shows and shows that run continuously is much more of a burden to maintain. Ad-hoc shows, especially, require that you set up a completely new event, including reminder emails, ticket setup, etc. even if that info doesn't change from show to show.

Copying events does not copy all the pertinent information, such as event images. Setting up event dates under one event for ad-hoc shows is cumbersome because the API and the dashboard group them all together.

Respuesta de VBO Tickets

Hi Carey. Thank you for taking the time to review VBO Tickets so thoroughly. We really appreciate it. We've put a significant amount of time and work into our system for the multitude of features and functionality it provides. In fact, we're always getting feature requests and do our best to gauge the usefulness to all of our clients and prioritize development.

We realize that ad-hoc shows like those at your improv theatre may require a unique approach. In fact, nearly 30% of our clientele are improv theatres. We offer many features with improv and comedy clubs in mind, such as recurring events with a scheduler, copying ticket setup for a new event date, a patron rewards program, global automated messaging for events, and much more.

Your business and the fact that you've recommended us to local theatres, is truly appreciated. Thank you!

Georgie H.
Calificación general
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

They need to provide a manual

Revisado el 16/12/2016

Customer service was excellent and always available and very much appreciated by me, a not so tech...

Customer service was excellent and always available and very much appreciated by me, a not so tech savvy person. But, the website feature access is not intuitive and requires a lot of instruction as to why one should click that to get that report. Other than calling in there are no on-site instructions on how to do specific things. I would use the company again but will need a manual.

Respuesta de VBO

Thank you for your response. We are adding new video tutorials and content to our knowledge base weekly. If there is general video that you think should be prioritized. please let us know.
I would add, that because your event is one time per year, it can be difficult to go away from our system and come back a year later without some retraining. The good news, is that this information will continue to be updated and expanded. Please let us know if there is anything further we can do to help you.

Team VBO

Lynn V.
Calificación general
  • Sector: Artes escénicas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

VBO makes our ticketing accessible to all

Revisado el 4/6/2019

We aren’t entirely volunteer Ronn community theater organization. Our board, members, and patrons...

We aren’t entirely volunteer Ronn community theater organization. Our board, members, and patrons range in age from five years old to 90 years old. Our biggest fear was having our retired Ticket ladies be able to understand the software and still sell tickets, and our customers being able to transition to an online sale. We have had A fantastic experience with this transition and it has only become easier for us to bring our shows to the community.

Puntos a favor

VBO has the best support and most flexible solution to meet all of our ticketing and registration needs. After evaluating numerous Solutions, but ease-of-use during set up all the way through the user experience has been a game changer for us. We went from selling 80% of our tickets In person or at the door to selling 95% of our tickets online. This helps us forecast revenue, understand the number of volunteers we will need at events, And communicate easily with our ticket buyers before and after events. Our ticket sales have increased dramatically over the past two years

Puntos en contra

After selling well over 30,000 tickets a year the number of complaints from users or ticket buyers have been able to be counted on two hands. Usually the complaint is that they don’t know how to scroll down to put the tickets in the cart. That has literally been the only complaint and it happened about 10 times.

Chris crotty C.
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Powerful but sometimes confusing; lots of upkeep for optimal use

Revisado el 2/12/2017

Runs ticketing and merchandise sales for my theater.

Runs ticketing and merchandise sales for my theater.

Puntos a favor

VBO offers a lot of features and options. Plus the company is willing (or used to be) to develop new features if you make a strong case. Ease of integration with existing sites is fairly easy. Customer support is generally quick, responsive, and thorough. The platform has never gone down in our many year use, so it's definitely stable.

Puntos en contra

The interface can be confusing at times. Also, the software glitches at times when using the Box Office function, e.g., asking for full account info when you don't want to add all fields. Usually logging out and in fixes the problem. Another minor complaint: when you copy and event, it won't automatically update the "end sale" by the relative date; you have to set it manually.

Respuesta de VBO

Hi Chris,

Thank you for the positive feedback you provided for VBO Tickets! We pride ourselves on our reliability track-record and responsive, professional Customer Support. We also appreciate your constructive feedback and will continue to make ongoing improvements to the system.

We currently provide solutions for fifteen CSz Cities and have built some wonderful features specifically for the CSz organization over the years. We greatly value your business and all of your feedback.

Thank you for being a valued client!

Rique Villa
VP of Sales
VBO Tickets

Mostrando 5 opiniones de 76 Todas las opiniones

Preguntas frecuentes sobre VBO Tickets

He aquí algunas preguntas frecuentes sobre VBO Tickets.

VBO Tickets ofrece los siguientes planes de precios:

  • A partir de:
  • Prueba gratis: No disponible

No tenemos información sobre las características de VBO Tickets

Los clientes habituales de VBO Tickets son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

VBO Tickets admite los siguientes idiomas:

alemán, español, indonesio, inglés, portugués

VBO Tickets admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

VBO Tickets se integra con las siguientes aplicaciones:

Authorize.Net, Constant Contact, Mailchimp, PayPal, Sched, SendGrid, Stripe

VBO Tickets ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para VBO Tickets.