--- description: Información actualizada sobre TapMango. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara TapMango con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TapMango: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de compromiso del cliente](/directory/650/customer-engagement/software) > [TapMango](/software/107749/tapmango) # TapMango Canonical: https://www.getapp.com.mx/software/107749/tapmango Página: 1 de 9\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/107749/tapmango?page=2) > TapMango es una solución de fidelización totalmente personalizada que ofrece un programa de recompensas avanzado para comercios minoristas y restaurantes. Involucra a los clientes con potentes herramientas de marketing, atrae nuevos clientes con el sistema de recomendaciones y aumenta las reseñas e ingresos con ventas instantáneas, pedidos móviles y más. > > Veredicto: 186 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 186 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: TapMango - **Constitución**: 2013 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés - **Países disponibles**: Canadá, Estados Unidos, Reino Unido ## Funciones - API - Acceso móvil - Alertas de móvil - Alertas y notificaciones - Análisis de campañas - Análisis de tendencias - Análisis de texto - Análisis predictivo - Análisis visual - Arrastrar y soltar - Automatización de marketing - Base de datos de clientes - Base de datos de contactos - CRM - Campañas de goteo - Campos personalizables - Chat en vivo - Comunicación multicanal - Concursar por sms - Creación de informes y estadísticas ## Integraciones (en total: 11) - BigCommerce - Checkfront - Clover - DoorDash for Merchants - Lightspeed Retail - Mindbody - Shopify - Shopify POS - Square Point of Sale - Stripe - Toast POS ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de compromiso del cliente](https://www.getapp.com.mx/directory/650/customer-engagement/software) ## Categorías relacionadas - [Software de compromiso del cliente](https://www.getapp.com.mx/directory/650/customer-engagement/software) - [Software de fidelización de clientes](https://www.getapp.com.mx/directory/204/customer-loyalty/software) - [Software de gestión de experiencia del cliente](https://www.getapp.com.mx/directory/601/customer-experience/software) - [Software para envío de SMS](https://www.getapp.com.mx/directory/1291/sms-marketing/software) - [Software para referidos](https://www.getapp.com.mx/directory/742/referral-marketing/software) ## Alternativas 1. [Guusto](https://www.getapp.com.mx/software/127547/guusto) — 4.9/5 (3441 reviews) 2. [Kangaroo](https://www.getapp.com.mx/software/109869/kangaroo) — 4.9/5 (248 reviews) 3. [Smile.io](https://www.getapp.com.mx/software/100967/smile-io) — 4.9/5 (67 reviews) 4. [Yotpo](https://www.getapp.com.mx/software/91286/yotpo) — 4.5/5 (375 reviews) 5. [Trustpilot](https://www.getapp.com.mx/software/113149/trustpilot) — 4.5/5 (1202 reviews) ## Opiniones ### "TapMango is the way to go" — 5.0/5 > **Jenna** | *4 de enero de 2021* | Tabaco | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I like the ease of use in setting up and adding new features, it's quite intuitive. The team is fantastic and always willing to help find a solution and has even gone so far as to implement new features for us. Love the multiple methods of rewarding customers and the various ways of staying in touch with our customers. > > **Puntos en contra**: TapMango is a little on the pricier side compared to other softwares but it has great features and a wonderful team. ----- ### "The most amazing reward program for business" — 5.0/5 > **Paula** | *11 de agosto de 2020* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the ease in which all are able to use the Tablet. I also like the fact that it does the job in following up and reaching out to my customers. Great customer relation > > **Puntos en contra**: I honestly have nothing I like least about the software. I can say it was a well constructed and thought about product from the developer to their customers. > > MY overall experience is awesome as my customers absolutely loves this product. Thank you TapMango for helping me look and be great to my customers. ----- ### "Worst Business Decision in 18 years" — 1.0/5 > **Debbie** | *16 de marzo de 2020* | Comercio minorista | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: none, nada nothing-and now you want a pro review > > **Puntos en contra**: I saw a presentation presented by PetsPlus Mag. The system looked great and had lots of benefits. The problem began when our account started to do the onboarding process. First, the process of communication was horrible. When someone puts on their em they respond in 48-72 hours that's not good. Next, the set-up was sloppy and not done correctly. This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work. In the meantime, the company is paying for employees to learn a system which is not functional and certainly not user friendly. The rep that was to help us bring the system on seemed always in a hurry, and not communicating the uses easily. We were always sent back to a video. Even contacting the support line via chat was often frustrating. They would send back replies like glad you figured it out yourself. WTH? Frustrating is beyond belief here. In fact, several emails were sent prior to me hitting the "do not return to this program ever" button signed frustrated. Obviously, on deaf ears. We have gone back to our old loyalty rewards system-after it took me 3 days to fix the rewards as we had been a 1-1 point system then went with 15 -1 (after I suggested 1-1) I belong to several retail groups and I will not recommend this system. I hope you get the flaws fixed as this was the worst decision I have made in 18 years in business. Signed: No saving this account\! ----- ### "Tap Mange Review" — 5.0/5 > **Michelle** | *19 de marzo de 2021* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We are able to rewards customers by visit and by dollars spent. People easily sign in and get their rewards information, etc while ate check out. App works nicely. Our account manager \[SENSITIVE CONTENT HIDDEN\] is great\! > > **Puntos en contra**: Customer interface does not show what VIP level they are a member of. Email template doesn't seem to be very customizable. Extra steps to create specialty groups or add customer while at the checkout. Doesn't integrate with our POS system so adds extra steps. > > Happy we switched. ----- ### "Fantastic loyalty program with custom app, online ordering, and more" — 5.0/5 > **Stewart** | *8 de octubre de 2020* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Loyalty program, The custom app, Online ordering, Text campaigns > > **Puntos en contra**: Sometimes a campaign is missing something specific. But generally I can work around it. > > We and our customers love it. They love to collect the points and use them for drinks. We love being able to contact them with special deals to get them to come back in ----- Página: 1 de 9\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/107749/tapmango?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/107749/tapmango) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados