--- description: Información actualizada sobre Hostaway. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Hostaway con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hostaway: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de canales](/directory/738/channel-management/software) > [Hostaway](/software/106989/hostaway) # Hostaway Canonical: https://www.getapp.com.mx/software/106989/hostaway Página: 1 de 65\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/106989/hostaway?page=2) > Con la confianza de más de 20.000 gestores de propiedades en todo el mundo, Hostaway es la plataforma de gestión de alquileres vacacionales líder en el sector, impulsada por IA y diseñada para operadores profesionales de alquileres de corta duración. > > Veredicto: 1587 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### Beneficios clave de Hostaway Haz crecer y gestiona las reservas en los principales canales (Airbnb, Vrbo, Booking.com, Google). Sincroniza en tiempo real la disponibilidad, los precios y los calendarios en todos los canales conectados. Gestiona todas las reservas y conversaciones en una bandeja de entrada unificada. Automatiza el 93 % de las comunicaciones repetitivas con huéspedes gracias a las respuestas con IA. Aumenta tus ingresos más de un 25 % con los precios dinámicos. Supervisa el rendimiento con informes avanzados y datos de valor. Ofrece portales para propietarios y extractos automatizados para una total transparencia. Conecta tus herramientas favoritas gracias a más de 200 integraciones directas. Crea o conecta tu propio sitio web de reservas directas para reducir las comisiones de las OTA. Automatiza la gestión de la limpieza y las tareas. La mejor aplicación móvil del sector para gestionar tu negocio sobre la marcha. Soporte: Soporte telefónico premiado 24/7, con ayuda siempre a una llamada de distancia. Un completo Centro de Ayuda para el auto-servicio. Una valoración de satisfacción del cliente de más del 97 %. Cobertura de equipo global y multilingüe para un entendimiento local. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 1587 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Hostaway - **Ubicación**: Helsinki, Finlandia - **Constitución**: 2015 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, danés, español, finés, francés, griego, inglés, italiano, neerlandés, portugués - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 199 más ## Funciones - API - Acceso móvil - Alertas y notificaciones - Análisis de canales - Aplicación móvil - Arrastrar y soltar - Asistencia al cliente - Automatización de marketing - Autorizaciones basadas en roles - Base de datos de clientes - Base de datos de propiedades - Búsqueda/filtro - CRM - Calendario de eventos - Campañas multicanal - Campos personalizables - Comunicación con los huéspedes - Contabilidad - Contabilidad integrada - Control de inventario ## Integraciones (en total: 63) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve … y 48 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de canales](https://www.getapp.com.mx/directory/738/channel-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.getapp.com.mx/directory/81/hospitality-property-management/software) - [Software de alquiler vacacional](https://www.getapp.com.mx/directory/183/vacation-rental/software) - [Software de gestión de canales](https://www.getapp.com.mx/directory/738/channel-management/software) - [Software de gestión hotelera](https://www.getapp.com.mx/directory/592/hotel-management/software) - [Software de gestión de canales para hoteles](https://www.getapp.com.mx/directory/1663/hotel-channel-management/software) ## Alternativas 1. [Buildium](https://www.getapp.com.mx/software/101749/buildium-property-management-software) — 4.5/5 (2233 reviews) 2. [ResMan](https://www.getapp.com.mx/software/113985/resman) — 4.6/5 (602 reviews) 3. [Innago](https://www.getapp.com.mx/software/2038007/innago) — 4.9/5 (526 reviews) 4. [Guesty](https://www.getapp.com.mx/software/112215/guesty) — 4.4/5 (480 reviews) 5. [Rent Manager](https://www.getapp.com.mx/software/113381/rent-manager) — 4.6/5 (638 reviews) ## Opiniones ### "Essential Partner with Unbeatable 24/7 Support" — 5.0/5 > **Doris** | *5 de noviembre de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The single most valuable asset is their 24-Hour Phone Support. This feature has been absolutely invaluable to us. As we were first starting out, I called many times, often at all hours of the night, trying to figure out urgent configuration issues or unexpected problems. Knowing there is always an expert available is the ultimate safety net. Furthermore, I must specifically highlight the financial expertise. Whenever I have complex financial questions regarding owner statements or payout formulas, \[sensitive content hidden\] has been incredible in every way. She is so helpful and has made navigating such complicated financial configurations easy and understandable. This level of dedicated, expert support is truly what sets Hostaway apart. > > **Puntos en contra**: Hostaway still needs to work on improving the photo upload system. At the moment, it can be cumbersome when handling large batches of images. We would greatly benefit from improvements to its drag-and-drop functionality for reordering and organizing photos efficiently across listings. > > Hostaway has been an absolutely incredible partner for our business. While the initial learning curve was bumpy—which is expected when migrating to or starting with any sophisticated property management system (PMS)—the commitment of their team made all the difference. We are extremely happy with the platform's capabilities and, most importantly, with the human support behind it. Value for Money: The platform’s ability to centralize booking management, sync calendars, and automate payments has proven to be an essential investment. It quickly pays for itself in efficiency and reduced manual workload. Ease of Use \& Booking Management: Once our team moved past the initial setup phase, managing reservations, updating rates, and communicating with guests became seamless. The calendar synchronization is reliable and handles our inventory flawlessly across all channels. Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes navigating these essential financial tasks manageable. In conclusion, despite the initial learning curve and a few system quirks, the quality of the support team—especially the 24/7 availability and the expert financial guidance—makes Hostaway an indispensable five-star tool for our vacation rental operations. ----- ### "Incredible Support and Knowledge base learning" — 5.0/5 > **Dean** | *31 de octubre de 2025* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: orking with \[sensitive content hidden\] from HostAway has been nothing short of exceptional. From the very first session, it was clear that she not only knows the platform inside and out but also genuinely cares about helping clients understand it at a deeper level. \[sensitive content hidden\] training approach is both insightful and engaging — she breaks down complex processes into simple, relatable analogies that make learning effortless. She never rushes through topics and always ensures full understanding before moving on, which made the entire onboarding experience smooth, productive, and even enjoyable. Her depth of knowledge, patience, and professionalism truly stand out. Every question was met with a clear, confident answer backed by practical, real-world examples that instantly connected the dots. She provided not just information, but valuable insights and best practices that will help us operate more efficiently long after the onboarding is complete. \[sensitive content hidden\] embodies what every onboarding specialist should be — knowledgeable, approachable, and genuinely invested in her client’s success. Her positive energy and structured approach turned what could have been an overwhelming process into a seamless, empowering experience. If there were a rating higher than five stars, \[sensitive content hidden\] deserves it. HostAway is incredibly fortunate to have her on their team — she represents the platform’s excellence in the best possible way. ----- ### "Avoid Hostaway – Unfair Billing Practices and Poor Support" — 1.0/5 > **Demi** | *13 de julio de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It kept our calendars in sync and did the job. Gave landlords a view of their schedule and payments and kept them updated. > > **Puntos en contra**: Avoid Hostaway – Unfair Billing Practices and Poor Support I’ve been using Hostaway for a while, but my recent experience has been incredibly disappointing. I contacted them back in April to reduce my listings from a large number down to just 5. Despite having clear written proof of this request, they failed to take action and continued charging me for the full number of listings for two additional months. Now, they’re telling me I need to pay June’s invoice (at the inflated rate) before they’ll reduce the listings—even though I made the change request months ago. To make matters worse, they’ve locked me out of my account, seemingly to force payment for services I never used. I’ve submitted a formal complaint, but at this point, I’ll be moving on to another platform. This kind of behavior—ignoring clear communications, continuing to charge unfairly, and restricting access—is completely unacceptable. AVOID AVOID AVOID. ----- ### "I recommend Hostaway" — 5.0/5 > **Sam Jacques C** | *5 de mayo de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Hostaway has a lot of possibilities to automate things and it works very good. The app is very nice to work with, I recommend it for property managers\! > > **Puntos en contra**: That you need some time to understand everything in the beginning. Hostaway has a lot of tools and automations and that is very good, but it's in the beginning not that easy to understand them all. But they have a very good onboarding where everything is set-up and explained very good\! > > Very good, we love the software\! Hostaway has a lot of possibilities to automate things and it works very good. The dynamic pricing tool is something really valueble. The app is also very nice to work with, I recommend it for property managers\! ----- ### "\[sensitive content hidden\] was Awesome\! Thank you." — 5.0/5 > **James** | *24 de febrero de 2026* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Hostaway customer service is the main reason I use this PMS software. Their customer service agents are all very knowledgable about the software, excellent communicators, and very professional. > > **Puntos en contra**: Some integration issues still exist, but workarounds are typically provided. VRBO payment setup is not awesome and the House rules connectivity issue is an unfortunate issue to look into. International charges for subscriptions should also be communicated up front with customers. > > Love Hostaway once you get used to the program. There is a lot of great features. The customer support is top notch. ----- Página: 1 de 65\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/106989/hostaway?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/106989/hostaway) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados