EventBank

EventBank

Soluciones de software todo en uno de gestión de eventos y membresía

4.6/5 (63 opiniones)

Información general sobre EventBank

¿Qué es EventBank?

EventBank es una solución de gestión de eventos integrada basada en la nube con funciones incorporadas de CRM, gestión de membresía y marketing por correo electrónico. La solución ayuda a optimizar la organización de diferentes tipos de eventos. Los administradores de eventos pueden gestionar eventos completos utilizando el software en cualquier dispositivo con Internet, incluidos los teléfonos móviles. EventBank ayuda a los planificadores de eventos a programar eventos, planificar actividades, asignar tareas y supervisar operaciones. Los gerentes locales pueden registrarse y registrar a los asistentes a través de la plataforma. EventBank moderniza el proceso de membresía y permite a los organizadores conectarse directamente con los invitados, suscriptores y asistentes utilizando aplicaciones de membresía automatizadas. La solución permite a los organizadores enviar correos electrónicos adaptados y orientados a sus invitados para mejorar el compromiso personalizado. Con EventBank, los usuarios pueden gestionar sus contactos desde una única ubicación. Las empresas también pueden conectarse a sus cuentas de redes sociales y llegar a un público más amplio mediante canales como Facebook, LinkedIn y Twitter. EventBank también está equipado con herramientas financieras y de pago que ayudan a gestionar facturas, rastrear pagos y entregar recibos de registro. Las empresas pueden facilitar transacciones de pago seguras en múltiples monedas con tarjetas de crédito, transferencias bancarias y PayPal. Otras características incluyen herramientas para crear y diseñar sitios web de eventos de marca, personalizar listas de suscripción para enviar correos electrónicos orientados y herramientas de análisis de progreso de campaña. EventBank ofrece aplicaciones móviles nativas para dispositivos iOS y Android. La solución puede ser utilizada por organizaciones de todos los tamaños, incluidas empresas multinacionales, PYMES y startups.

Información general sobre EventBank

Precio

A partir de
N/A

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de EventBank

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Canadá, China, Europa y otros 5, Alemania, India, Japón, África y Oriente Medio, Reino Unido
Idiomas admitidos
Chino (simplificado), Chino (tradicional), Inglés, Coreano, Ruso, Español

Capturas de pantalla

Captura de pantalla de EventBank: EventBank Dashboard
Captura de pantalla de EventBank: EventBank Dashboard Captura de pantalla de EventBank: EventBank Check-in Dashboard Captura de pantalla de EventBank: EventBank Members Area - Connect with the community on a personal level by giving them the power to engage with your organization and each other via Member Engagement Hub and in-built EventBank Mobile app Captura de pantalla de EventBank: EventBank Members App Captura de pantalla de EventBank: EventBank Manager App - EventBank's mobile event dashboard Captura de pantalla de EventBank: EventBank CRM Timeline Captura de pantalla de EventBank: EventBank Membership renewal flow - 
Improve the membership management workflow and maximize retention with automated renewal notices and membership application processes Captura de pantalla de EventBank: Create beautiful event pages optimized for maximum conversion that match the organization's branding Captura de pantalla de EventBank: Track successful registrations Captura de pantalla de EventBank: Scan QR codes to approve registrations

Reseñas de EventBank

Reseñas de EventBank

Calificación general
4.6
/
5 63 reseñas
Excelente
40

Muy bien
21

Media
1

Mediocre
1

Horrible
0

Relación calidad-precio
4.5
Funciones
4.4
Facilidad de uso
4.6
Asistencia al cliente
4.7
97% Un ha recomendado esta aplicación
Edward O.

Modern Cloud Software for Membership Driven Organizations

My overall experience has been extremely pleasing and time saving. Time is of the essence and we need to work fast in today's business environment, Eventbank allows me to save time and get things done much quicker due to the fact that many features of running a day-to-day business are built into one portal.


Traducir con Google
Brecht T.

Excellent All-in-One Platform to manage Events, Memberships, CRM, Email Marketing and Finance


Traducir con Google
Antonette M.

Solid Chamber Management Software

Overall, the experience with EventBank has been largely positive and we hope that EventBank continues to listen to customer feedback and comments in order to facilitate continuous product development.


Traducir con Google
Marcel E.

Simply idiot proof and ready to deploy without too much hassle

We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software


Traducir con Google
Usuario verificado

I got through my first event and realized I needed a different platform once completed

My overall experience was much better than my previous with using other softwares my only gripe was what i mentioned above. If those 4 issues can be fixed then I'd say it's a great platform but for now I'm going to be finding another option.


Traducir con Google
Edward O.
Sector: Gestión de organizaciones sin ánimo de lucro
Tamaño de la empresa: 2-10 empleados
Traducir con Google

Modern Cloud Software for Membership Driven Organizations

Software usado A diario durante Más de un año
Revisado el 18/7/2019
Fuente de la reseña: Capterra

My overall experience has been extremely pleasing and time saving. Time is of the essence and we need to work fast in today's business environment, Eventbank allows me to save time and get things done much quicker due to the fact that many features of running a day-to-day business are built into one portal.

Puntos a favor

Many great features under one umbrella. From CRM, Event Management, Social Engagement, Email Marketing Campaigns, Invoicing, Membership Management & Financing, this software enables you run your business effectively and efficiently. Additionally, Eventbank designs and maintains our primary website which provides members and users with a high end look and feel.

Puntos en contra

My dislikes are minor (i.e. more member to member engagement features)

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Brecht T.
Tamaño de la empresa: 13-50 empleados
Traducir con Google

Excellent All-in-One Platform to manage Events, Memberships, CRM, Email Marketing and Finance

Software usado A diario durante Más de un año
Revisado el 18/10/2017
Fuente de la reseña: Capterra

Puntos a favor

As an active Chamber of Commerce, we were looking for something that would enable us (and improve) to manage our events, members, email campaigns, CRM, collect payments and be user-friendly at the same time. We wanted to replace several out-dated technologies and instead use one software for our internal operations.

It also happened that at the same time we were looking for a new website solution and EventBank was in the process of launching a new solution for Chambers of Commerce. This resulted in a new (mobile compatible) website that was delivered within 4 days against a competitive price and at the same time easy to use and manage.

The support we received all our three chapters across China was very well starting with personal kick-off calls, following online webinars and a good FAQ section. Once you have a look at the platform everything becomes easy. Best part for me as Deputy General Manager is easy set-up of roles & permissions to manage and restrict access to certain pages for temporary staff and some of our interns. Also, our members can now update their information and manage their own profiles. Creating Events has never been easier with Members now being able to sign up online and pay for the event using their preferred method.

Personally, I am also a fan of the EventBank Manager mobile app. Easy to monitor sign ups for events, membership renewals, email campaigns and check in attendees on spot.

Puntos en contra

EventBank's all-in-one platform has few shortcomings that I can think about and it has meet our expectations. We are looking forward to the new products features that are being released in the (near) future.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Antonette M.
Sector: Comercio y desarrollo internacional
Tamaño de la empresa: 13-50 empleados
Traducir con Google

Solid Chamber Management Software

Software usado A diario durante Más de un año
Revisado el 27/8/2019
Fuente de la reseña: Capterra

Overall, the experience with EventBank has been largely positive and we hope that EventBank continues to listen to customer feedback and comments in order to facilitate continuous product development.

Puntos a favor

The software focuses on providing many of the functions that a chamber of commerce requires, especially for events management and CRM.

Puntos en contra

While EventBank provides for many of the chamber's needs, one of the challenges has been certain levels of customization, such as for the finance module, in order to comply with local laws.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Marcel E.
Sector: Gestión de organizaciones sin ánimo de lucro
Tamaño de la empresa: 1001-5000 empleados
Traducir con Google

Simply idiot proof and ready to deploy without too much hassle

Software usado A diario durante Más de un año
Revisado el 16/10/2019
Fuente de la reseña: Capterra

We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software

Puntos a favor

I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps.
We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile.
Payment option are localized based on country
I can assign navigation languages etc.
I can assign a client to administer a section of the membership or a specific event.

Puntos en contra

Multi currency management is not very friendly.
During setup. I cannot correct some historical items
Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Usuario verificado
Sector: Entretenimiento
Tamaño de la empresa: Trabajador autónomo
Traducir con Google

I got through my first event and realized I needed a different platform once completed

Software usado Otro durante 1-5 meses
Revisado el 28/6/2019
Fuente de la reseña: Capterra

My overall experience was much better than my previous with using other softwares my only gripe was what i mentioned above. If those 4 issues can be fixed then I'd say it's a great platform but for now I'm going to be finding another option.

Puntos a favor

It was easy to set up the registration page and ticket options. Somewhat customizable. Check in was standard. Reporting is descent, can download excel spreadsheets for specific ticket types.

Puntos en contra

1. The top con on my list would be the payout process. Being that my events function based on ticket sales it's important that I have access to funds more frequently then twice per month. Other ticketing systems will pay you out every few days. I ran in to an issue where I needed to pay my instructors, venue and other staff but didn't have the funds available, so I had to front the money out of my own pocket.

2. The Finance Department is based in Asia therefore I would get replies regarding my concerns late in the evening rather than in the day during American business hours.

3. Ran in to some glitches with attendees not receiving their confirmations.

4. Couldn't figure out how to bring on team members to help check people in without revealing full financials. Volunteers or independent contracts hired shouldn't have the ability to view this info. Unless i missed something?

Traducir con Google

Respuesta de EventBank

Thank you for your review and honest feedback.

Customer satisfaction is our highest priority at EventBank, and we are taking your review with the utmost seriousness and have already put in future updates and plan to improve customer experience with the product and services we provide.

You'll be pleased to find that we do have an option available to create temporary profiles so that volunteers and independent contractors can check people in to events without having access to your entire account. In addition, we strive to consistently improve our software to make it more user-friendly as well as regular updates to our EventBank HelpDesk with new documentation, content, and tutorials on the EventBank platform.

We have dedicated Customer Success Managers around the world, servicing all time zones, so that you are able to receive a response to your questions or concerns whenever you need.

We sincerely hope that you'll consider using EventBank for your upcoming events again.

Brian

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 0.0/10

Recomendación de usuario
9.1/10
Based on 63 user ratings
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de EventBank

Precios de EventBank

A partir de
N/A
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.5/5
Based on 63 user ratings
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de EventBank

Funciones de EventBank

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Importación y exportación de datos
Integración de CRM
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.4/5
Based on 63 user ratings
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre EventBank

Preguntas frecuentes sobre EventBank

He aquí algunas preguntas frecuentes sobre EventBank.

P. ¿Qué tipo de planes de precios ofrece EventBank?

EventBank ofrece los siguientes planes de precios:

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de EventBank?

No tenemos información sobre las características de EventBank

P. ¿Quiénes son los usuarios habituales de EventBank?

Los clientes habituales de EventBank son:

Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Administraciones públicas, Empresas pequeñas

P. ¿Qué idiomas admite EventBank?

EventBank admite los siguientes idiomas:

Chino (simplificado), Chino (tradicional), Inglés, Coreano, Ruso, Español

P. ¿Qué tipo de planes de precios ofrece EventBank?

EventBank cuenta con los siguientes planes de precios:

Suscripción

P. ¿EventBank es compatible con dispositivos móviles?

EventBank admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra EventBank?

EventBank se integra con las siguientes aplicaciones:

Braintree, Facebook, Google Analytics, Google Calendar, LinkedIn, PayPal, Twitter, Wordpress, Xero

P. ¿Qué tipo de asistencia ofrece EventBank?

EventBank ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo