
Square for Retail
Sobre Square for Retail
Square for Retail es un sistema de punto de venta (POS) basado en la nube y diseñado para comercios minoristas. Incluye herramientas para la gestión de inventario, clientes y empleados. El sistema permite a los usuarios supervisar y gestionar múltiples inventarios de tiendas y crear perfiles de clientes. Cuenta con un reloj de tiempo integrado que permite a los empleados registrar sus entradas y salidas en la caja registradora.
Las herramientas de gestión de inventarios de Square for Retail permiten a los usuarios rastrear, transferir y ajustar el stock en múltiples ubicaciones de tiendas, enviando alertas automáticas en caso de niveles de stock bajos. Los usuarios pueden crear órdenes de compra y enviarlas a proveedores, así como generar costes de bienes vendidos (COGS) e informes de márgenes. Para las ventas, se pueden escanear los códigos de barras de los productos o buscar por sus palabras clave.
En cada transacción con tarjeta se crea automáticamente un perfil de cliente. Los usuarios pueden registrar los detalles del cliente, rastrear los historiales de compra y agregar notas o preferencias de los clientes a sus perfiles para ofrecer un servicio más personalizado. Square for Retail ordena automáticamente a los clientes en grupos según su estado: clientes ocasionales, fieles o antiguos. Los usuarios también pueden crear sus propios grupos personalizados. También permite agregar detalles de pago del cliente para cobrar con un solo clic. Acepta todos los tipos de pago a través de Square, incluidos efectivo, tarjetas regalo, tarjetas de crédito y débito y métodos NFC (comunicación de campo cercano) como Apple Pay, Android Pay y tarjetas sin contacto. Envía recibos digitales a los clientes por correo electrónico o SMS usando los datos de contacto detallados en su perfil.
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Opiniones
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- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Square for small business retail
Revisado el 22/8/2018
Square was a cheap way for me to reach a larger demographic of people at the markets, it adds to...
Square was a cheap way for me to reach a larger demographic of people at the markets, it adds to my business's professionalism and I would recommend it to anyone.
Puntos a favor
I love the convenience of swiping a card, I love that it pays out quickly (far quicker than over my website) and it keeps peoples information from past square interactions they've done so you can send them a receipt.
Puntos en contra
I would love to have an offline setting so it could save the cards and charge when you reconnect. I don't always have a connection at the markets I'm working. I'm working currently with the smallest square phone connection so I also look forward to updating to the version that accepts debit cards too
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Square Retail works great but the customer service is terrible
Revisado el 17/1/2020
Overall it has been a great tool and finding a better solution has been tough. I have checked...
Overall it has been a great tool and finding a better solution has been tough. I have checked numerous POS systems and I end up just staying with square. I wish they would update there new register system like the retail app. I also wish they had better customer service. Without fail every time I have contacted square they say they will have to look further into the situation and contact me back but they never do. It has happen every time I have contacted square.
Puntos a favor
The software is great to do all transactions, returns and exchanges. I like the fact that it prints a barcode at the bottom of the receipt so when a customer comes back for a return we just scan the bottom of the receipt and the transaction pops right up.
Puntos en contra
I end up getting the new square register in hope that it would act just like the retail app for the Ipad. The fact is that square won't update the new register. It has no exchange option like the Ipad app does and you end up needing to set up both the Ipad and register. Square has known about this issue for years now. You can see the complaints on the square forum page. Square also does not have a spot for barcodes so you end up having to put your barcodes in the sku spots. The loyalty point system also has some problems. When you do a return it doesn't automatically take points back from the customer account.
Razones para cambiar a Square for Retail
These other products lacked to many other features that I couldn't make the switch. It had a lot to do with the rewards program and the back office software.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Terrible Customer Service
Revisado el 16/11/2022
Square has served it's purpose and opened a new way for transaction processing. Luckily there are...
Square has served it's purpose and opened a new way for transaction processing. Luckily there are now many other options.
Puntos a favor
Simple enough to add products and check out.
Puntos en contra
After using square POS for a few years, we switched to Shopify bc we also had an online store and needed to consolidate systems. We continued to pay for Square for a year although we were no longer using the system for anything other than to access old orders. When our office manager canceled the paid account, Square no longer allowed us to access the account at all. Our office manager spent several hours and finally got access. We were not informed that all other user accounts would be closed and that the only way to access old records would be through the owner email account. I called square to ask about being locked out of my account and the customer service rep ([SENSITIVE CONTENT]?) was incredibly rude, unhelpful, and sarcastic. I'm happy that we no longer use Square solely based on the customer service. Additionally, the processing fees went up drastically for us when we began offering one CBD product (THC free) out of several hundred products in our store.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Excellent Software with Hardware Shortcomings
Revisado el 29/4/2021
Overall, Square for Retail is a powerful software that allows you to take sales portably with a...
Overall, Square for Retail is a powerful software that allows you to take sales portably with a very small footprint. However, the hardware has catching up to do.
Puntos a favor
Square easily handles transactions for our church book stall. It provides up-to-date inventory and online reporting for tax purposes. You can easily add sales, promotions, and other tailor-made functions.
Puntos en contra
What I like least about this software is the hardware. We utilize the Square Terminal, which was attractive as a portable register in that it takes credit cards via swipe and chip, but also prints receipts. The optional scanner is even nicer to use. However, for the scanner to work, the terminal must be plugged into an outlet, which robs it of its portable nature. Additionally, adding inventory via the Terminal is cumbersome and slow. Imagine typing in inventory titles using a small smart phone that is slower than a smart phone.
Alternativas consideradas
CloverRazones para cambiar a Square for Retail
Square for Retail was a more reputable brand with better rates via the Terminal and had more attractive hardware in its Terminal product.- Sector: Servicios para el consumidor
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Easy Sales and Storefeont
Revisado el 30/7/2021
I was the one assisting a friend with setting up her storefront while working on mine as well....
I was the one assisting a friend with setting up her storefront while working on mine as well. Through mine I invoiced to accept payment for items on hand or orders personally placed with me.
Puntos a favor
User friendly platform to load your storefront with products. Present templates that are also customizable to your liking. Integration of an inventory model to track what you have left on hand.
Puntos en contra
Have a plan for your products of offering multiple size and/or color options before entering on the site. It's much harder to edit and change the categories once it's set. Know what your page intent is as well ahead of schedule.
Razones para cambiar a Square for Retail
Added alternative means for my customers to pay and shop.Preguntas frecuentes sobre Square for Retail
He aquí algunas preguntas frecuentes sobre Square for Retail.P. ¿Qué tipo de planes de precios ofrece Square for Retail?
Square for Retail ofrece los siguientes planes de precios:
- A partir de: USD 60.00/mes
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Square for Retail?
Los clientes habituales de Square for Retail son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
P. ¿Qué idiomas admite Square for Retail?
Square for Retail admite los siguientes idiomas:
español, francés, inglés, japonés
P. ¿Square for Retail es compatible con dispositivos móviles?
Square for Retail admite los siguientes dispositivos:
iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Square for Retail?
Square for Retail se integra con las siguientes aplicaciones:
Instagram, QuickBooks Online Advanced, Quickbooks Online, Square Appointments, Square Invoices, Square Payroll, Square Point of Sale
P. ¿Qué tipo de asistencia ofrece Square for Retail?
Square for Retail ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para Square for Retail.
- Software de punto de venta
- Software de gestión para el comercio minorista
- Software de inventario
- Software de control de inventarios
- Software de punto de venta para iPad
- Programas de código de barras
- Software para floristerías
- Software de entrada de pedidos
- Software de punto de venta para minoristas
- Software de seguimiento de activos
- Software para empresas de jardinería
- Software para spa
- Software para Punto de venta para licorerías
- Software para conformidad de pedidos