Sobre Bookwhen

Bookwhen es un sistema flexible de reserva online que ofrece a las pymes una plataforma centralizada y segura desde la cual organizar clases, cursos, talleres y eventos. Ofrece listas de espera, formularios de reserva personalizados, sistema de cesta para reservas, códigos de descuento y asistencia en la aplicación. Bookwhen tiene como objetivo proporcionar a los usuarios una solución simple y eficiente de reserva y programación online.

Con Bookwhen, los usuarios pueden crear formularios de reserva personalizados y programar páginas de manera efectiva, eligiendo entre una variedad de tipos de campos, incluidas listas desplegables y validación. Para mejorar el proceso de reserva, Bookwhen facilita la selección de múltiples entradas, la generación de múltiples tipos de entradas y las listas de espera. Además, los usuarios pueden administrar códigos de descuento únicos, determinar permisos de usuario, adjuntar documentos a eventos y enviar correos electrónicos de recordatorio.

Bookwhen ofrece integración de comercio electrónico con PayPal, Stripe y WorldPay, lo que permite a los clientes iniciar pagos online de manera cómoda y segura. Además, Bookwhen facilita una mayor integración con su API pública que permite anunciar eventos y admitir reservas. Para mejorar la experiencia general del usuario, Bookwhen ofrece diseño adaptable a móvil, fuente de calendario y funcionalidad de chat de asistencia dentro de la aplicación.

Pricing starting from:

EUR 9.00/mes

  • Prueba gratis
  • Gratis
  • Suscripción

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Reino Unido

Idiomas admitidos

Alemán, Español, Francés, Inglés, Neerlandés, Sueco

Pricing starting from:

EUR 9.00/mes

  • Prueba gratis
  • Gratis
  • Suscripción

Imágenes

Access single event pages
View event details on mobile or tablet devices
Attach documents and details to public schedule pages
Offer discounts or promotions
Book multiple classes
Ver 6 más
Captura de pantalla de Bookwhen: Access single event pages Captura de pantalla de Bookwhen: View event details on mobile or tablet devices Captura de pantalla de Bookwhen: Attach documents and details to public schedule pages Captura de pantalla de Bookwhen: Offer discounts or promotions Captura de pantalla de Bookwhen: Book multiple classes

Funciones

Total features of Bookwhen: 46

  • API
  • Acceso sin conexión
  • Almacenamiento de documentos
  • Almacenamiento seguro de datos
  • Autorizaciones basadas en roles
  • Calendario de eventos
  • Campos personalizables
  • Carro de compra
  • Control de acceso
  • Cálculo de comisiones
  • Formularios personalizables
  • Gestión de actividades
  • Gestión de archivos
  • Gestión de asistencia
  • Gestión de calendarios
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de entradas para eventos
  • Gestión de eventos
  • Gestión de formularios
  • Gestión de inscripción
  • Gestión de permisos
  • Gestión de reservas
  • Gestión de roles
  • Gestión de tickets de soporte
  • Gestión de usuarios
  • Gestión del diseño
  • Integración de aplicaciones
  • Integración de comercio electrónico
  • Integración de correo electrónico
  • Integración de páginas web
  • Integración de reservas en línea
  • Integración de terceros
  • Invitaciones y recordatorios de correo electrónico
  • Notificaciones automáticas
  • Notificaciones de correo electrónico
  • Panel de actividades
  • Procesamiento de pagos ACH
  • Procesamiento de tarjetas de crédito
  • Programación de cursos
  • Programación de eventos
  • Recordatorios
  • Seguimiento del historial
  • Sincronización de calendario con Google
  • Varios idiomas
  • Vistas filtradas

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Opiniones

Calificación general

4.8 /5
(113)
Relación calidad-precio
4.9/5
Funciones
4.7/5
Facilidad de uso
4.7/5
Asistencia al cliente
4.9/5

Already have Bookwhen?

Software buyers need your help! Product reviews help the rest of us make great decisions.

¡Escribe una reseña!
Showing 5 reviews of 113
Carl B.
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 1001-5000 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A truly 5-star Booking System *****

Revisado el 16/3/2018

We ran a successful Parents' Evening that was supported by an excellent product.

We ran a successful Parents' Evening that was supported by an excellent product.

Puntos a favor

The software is great and does exactly what you would expect from a booking system. It is extremely easy to navigate for both an administrator and from a users perspective. As well as the basic features you can also get the bells and whistles depending on your plan (at a more than reasonable price).

We have managed to run our parents' evening event for a College in Central London at what quite frankly is an unbeatable price compared to other solutions out there. Parents making the booking commented that it was easy to book and administrators explained that it had saved them hours of work collating bookings. It also allowed us to take bookings right up until the last minute. It literally took 5 minutes to export our bookings to tell the teachers who was coming to their session.

However, the best thing is not the software, don't get me wrong the software is great but it is the service and support that makes this the product of choice.

Thank you for your support and a great product.

Respuesta de Bookwhen

Thanks for the amazing review, Carl! I'm really happy we turned out to be a good solution for your parents evening. Looking forward to welcoming you onto the system for more of your needs at the college in September (we also handle course registration/inductions really well too). Thanks from the Bookwhen team :)

Kat N.
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Delighted and relieved to have found Bookwhen

Revisado el 29/12/2019

Very happy. Breath of fresh air
Can finally make a profit as this is a simple affordable booking...

Very happy. Breath of fresh air
Can finally make a profit as this is a simple affordable booking system (ie I also pay my admin assistant fewer hours to manage it!)

Puntos a favor

I find it easy to use as it's simple. It offers all the functions we need to run our regular (6x a week) classes with bulk pre purchase Class Passes as well as workshops.

It's very quick to add or remove dates. The staff are quick and helpful if we have any questions

The price is a huge relief after paying a giant bill for Mindbody for a few years when we didn't really need most of its functions. Bookwhen just gives what we need at a price we can afford being a very small business with a low profit margin. If you're a bigger business there are different pricing tiers, also good value compared to Mindbody

Puntos en contra

That once you have students booked on a class you can't change the time yourself. But the Bookwhen help desk will do it for us so it's OK, very tiny issue!

I didn't realise for last 7 months that I could have more than 6 courses. I thought the middle price was needed and in fact I only needed the lower price and could have as many courses as I wanted. This is obviously fantastic news, but I'm just gutted I paid £20 a month extra from May to Dec 2019!! However, its still WAY better than Mindbody pricing at any price so letting that go, ommmmm

Respuesta de Bookwhen

Hi Kat, thank you so much for leaving us such a wonderful review! I'm sorry it wasn't clearer earlier how you could use our schedule pages, but glad it's sorted now and you're making full use of your subscription! If anything else is unclear, you know where to find us :-) - Jenny

Bradley M.
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Helped for a good period of time

Revisado el 27/11/2018

Puntos a favor

Simple and works well on a laptop and mobile devices.

Puntos en contra

Was promised a lot, most membership options however after waiting and being assured it was "one the way" never happened despite promises. Had to move elsewhere.

Respuesta de Bookwhen

Hi Bradley! Thank you for taking the time to review Bookwhen, we really appreciate your feedback and are always looking at where we can improve, with memberships being one of those areas! Memberships are a big priority for Bookwhen in 2019 and we're committed to delivering them then. Jenny

Andrea O.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for a small business!

Revisado el 10/11/2019

My overall experience is positive. Bookings have increased, admin time has decreased and the chat...

My overall experience is positive. Bookings have increased, admin time has decreased and the chat support provided by BookWhen has been quick to resolve issues.

Puntos a favor

For me the greatest advantage is that it has given me more time. Doing all the bookings myself and the emails back and forth and trying to workout payment methods was very time consuming. Now I receive fewer emails to respond to with most customers just booking on and choosing to pay online. I feel that bookings have also increased since having the BookWhen system.

Puntos en contra

I'm not very good with using technology and it's taken me a bit of time to get my head around how to set up the BookWhen features and use them. I find that for me it's often a lot of trial and error. However, I do frequently go to the support section to read the articles which are most often quite helpful.
I do wish that the forms section was more sophisticated. I tried using attachments for my forms - however customers rarely print them off and bring them to class. Paper forms is something I'd really like to get rid of.

Respuesta de Bookwhen

Hi Andrea, thank you so much for leaving us such an honest review! It's nice to learn you've got less admin and more bookings since using Bookwhen :-) We're sorry to hear it took you a while to get up to speed - do make the most of our support team, as we're always happy to help out! Regarding your forms, we'd love to chat further to see if it would be a possibility to recreate your form file as booking fields instead. Please do get in touch if this is still an issue. Best wishes, Jenny

Claire L.
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I bloomin' love Bookwhen!

Revisado el 5/11/2019

1. I am saving myself a ton of time (literally hours each week) on bookings, cancellations,...

1. I am saving myself a ton of time (literally hours each week) on bookings, cancellations, transfers and waiting lists.

2. I have definitely made more money using Bookwhen than doing the old paper / cash method. I set Bookwhen up so that all payments are taken in advance. This eliminates any risk of someone turning up $5 short, or forgetting their wallet. It also eliminates me having to remember who owes me what. Having it all automated means the money just lands in my account.

I literally love Bookwhen and hope they never get sold to someone else or change anything!!

Puntos a favor

Where do I begin with the pros of this software? There are so many!

I run a tiny yoga studio and I am the only teacher.

This software manages all the bookings, provides a waiting list option, allows me to offer ten-passes, multi-class discounts and promo codes. It lets me have more than one schedule (e.g. I have one for my regular classes; one for a retreat; and one for some special workshops. The great thing about this is that e.g. the workshops are only open to a select group of advanced students, so all the other students don't even see that on the schedule).

It also allows the students themselves to cancel or transfer their bookings, which saves me a ton of time...

Before I opened the studio, I had thought about going old-school and using text message / physical ten-passes / cash payments. Thank god I didn't do that. The amount of cancellations and transfers that people do would have meant that I spent my entire life remembering whether Betty was coming on Tuesday, or if Bob wanted to come on Thursday if there was a spot, and did Marion say that she would let me know about Saturday.

I also love that it integrates with Stripe, which is very easy to use.

Added to that, the customer service is exceptional. There is an easy to use chat button, and whilst it is not manned 24/7, I always get a response by their next working day. The response always answers my question and the customer service agent is always polite (even when I am probably asking a dumb question).

Puntos en contra

There are a couple of slightly clunky features. Everything does do as it should, but occasionally it takes you a moment to figure out what to press to make it happen.

However, the Bookwhen support team is so responsive and really open to suggestions about how to make it better.

Respuesta de Bookwhen

Hi Claire, thank you so much for leaving such an honest and detailed review. We really appreciate you taking the time and this will be hugely useful to anyone looking for a new booking system! Hopefully one day we can provide instant live chat support in Australia :-) Really great to have you on board! - Jenny

Showing 5 reviews of 113 Todas las opiniones

Preguntas frecuentes sobre Bookwhen

He aquí algunas preguntas frecuentes sobre Bookwhen.

Bookwhen ofrece los siguientes planes de precios:

  • A partir de: EUR 9.00/mes
  • Modelo de precios: Gratis, Suscripción
  • Prueba gratis: Disponible

No tenemos información sobre las características de Bookwhen

Los clientes habituales de Bookwhen son:

Empresas pequeñas, Sin ánimo de lucro, Trabajadores autónomos, Empresas medianas

Bookwhen admite los siguientes idiomas:

Alemán, Español, Francés, Inglés, Neerlandés, Sueco

No tenemos información sobre los dispositivos compatibles con Bookwhen

Bookwhen se integra con las siguientes aplicaciones:

Google Analytics, PayPal, Stripe, Worldpay

Bookwhen ofrece las siguientes opciones de asistencia:

Base de conocimientos, Asistencia en línea, Preguntas frecuentes

Categorías relacionadas

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