Sobre Bookwhen
Bookwhen es un sistema flexible de reserva online que ofrece a las pymes una plataforma centralizada y segura desde la cual organizar clases, cursos, talleres y eventos. Ofrece listas de espera, formularios de reserva personalizados, sistema de cesta para reservas, códigos de descuento y asistencia en la aplicación. Bookwhen tiene como objetivo proporcionar a los usuarios una solución simple y eficiente de reserva y programación online.
Con Bookwhen, los usuarios pueden crear formularios de reserva personalizados y programar páginas de manera efectiva, eligiendo entre una variedad de tipos de campos, incluidas listas desplegables y validación. Para mejorar el proceso de reserva, Bookwhen facilita la selección de múltiples entradas, la generación de múltiples tipos de entradas y las listas de espera. Además, los usuarios pueden administrar códigos de descuento únicos, determinar permisos de usuario, adjuntar documentos a eventos y enviar correos electrónicos de recordatorio.
Bookwhen ofrece integración de comercio electrónico con PayPal, Stripe y WorldPay, lo que permite a los clientes iniciar pagos online de manera cómoda y segura. Además, Bookwhen facilita una mayor integración con su API pública que permite anunciar eventos y admitir reservas. Para mejorar la experiencia general del usuario, Bookwhen ofrece diseño adaptable a móvil, fuente de calendario y funcionalidad de chat de asistencia dentro de la aplicación.
Imágenes
¿Tienes dudas sobre Bookwhen?
Compara con una alternativa popular
Precio inicial
Opciones de precios
Funciones
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
Alternativas
SimplyBook.me
Acuity Scheduling
Vagaro
TeamUp
Opiniones
¿Ya tienes Bookwhen?
¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Excellent software, excellent customer service and excellent value.
Revisado el 15/5/2018
Puntos a favor
I like that the software and service charges a flat rate for transactions and not a percentage rate on ticket prices.
Puntos en contra
The user flow for admins is a little choppy, including the search functions and calendar views. I think there could be a more intuitive way for the layout of the the settings menus.
Respuesta de Bookwhen
Thanks for your feedback on the system and glad to hear you appreciate the transparent, flat monthly fees :)
Based on the consensus from most customers, we'd like to think the system is pretty intuitive already. However, we have actually spent the summer making the system even more intuitive for mobile/tablet users and consolidating some of the admin options into more sensible places. We hope you appreciate the updates and please give us a shout if you have any more suggestions on changes to the system :)
Love from Bookwhen.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Bookwhen is the best customer service I've ever experienced
Revisado el 19/7/2022
My website looks organised and attractive due to the Bookwhen layout and I have become better at...
My website looks organised and attractive due to the Bookwhen layout and I have become better at getting back to clients quickly as I can look up information for them on their bookings by accessing Bookwhen from my computer or mobile
Puntos a favor
The integration with my existing business processes was easy. Finding your way around the software is mostly instinctual but for the times when it isn't there are very well written guides and Monday to Friday there are a team of experts that can help you.
I love having everything in one place. My registers, customer information, booking information, waiting lists, fitness tips, what to bring, directions, disclaimers, terms and conditions etc etc. It's helped me become an organised person and deliver a better service.
Puntos en contra
When I am running courses I often run the majority of events as Zoom classes and the others as video classes. I wish I could set this up so that customers can instantly see which ones will be which but as soon as I select Zoom or Youtube it was make all the events one or the other. In the course description I get round this by stating that some of the events will be soon and some will be video classes.
- Sector: Deportes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Helped for a good period of time
Revisado el 27/11/2018
Puntos a favor
Simple and works well on a laptop and mobile devices.
Puntos en contra
Was promised a lot, most membership options however after waiting and being assured it was "one the way" never happened despite promises. Had to move elsewhere.
Respuesta de Bookwhen
Hi Bradley! Thank you for taking the time to review Bookwhen, we really appreciate your feedback and are always looking at where we can improve, with memberships being one of those areas! Memberships are a big priority for Bookwhen in 2019 and we're committed to delivering them then. Jenny
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Fantastic Customer Support
Revisado el 4/5/2020
I started using Bookwhen to schedule and administer Pilates, where clients must pay in advance for...
I started using Bookwhen to schedule and administer Pilates, where clients must pay in advance for class, and which I keep to a limited number of participants. Bookwhen has been really powerful for me in lockdown - the integration with Zoom and YouTube has just made the logistics and admin for live stream and videoed fitness classes: I can offer my clients bundles of classes through different channels that I wouldn't be able to do otherwise.
Puntos a favor
Very intuitive; lots of guidance and advice available, and the Customer Service is so prompt and helpful. I use it for booking/payment of Fitness classes and it feels much more professional than manually administering customer contact. I love the automated email reminders. Overall, it is so easy to set up. And the monthly fee is scalable, so I started off with a free trial, and then the most basic offer, and have moved up as I have learned what more the software can offer.
Puntos en contra
The way that customers book - the steps involved in selecting each session individually - is the only thing I can think of. And none of my customers have complained, so this is being really picky!
Alternativas consideradas
EventbriteRespuesta de Bookwhen
That's great to hear you found us professional and intuitive! Thanks Wendy! Jen
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
BOOKING SYSTEM EXCELLENCE
Revisado el 16/1/2017
I considered many different booking systems for my fitness business - but none of them offered the...
I considered many different booking systems for my fitness business - but none of them offered the simplicity and user clarity that Bookwhen does. I can create recurring events with customer payment facilities attached easily, run detailed reports to understand booking trends, collect customer information for mail outs. Bookwhen even offers creativity to make the customer facing pages the same colours as my brand, upload my company logo, attachments, feature social media buttons etc.
Bookwhen's own features even prompt me to gear my business in new ways: various ticket types offer the ability to sell to the customer in various avenues, without over-complicating things. Even when I wanted to offer a commission-based element to my business that they didn't already support, I approached the team to see if they would code something specifically to support my business needs and together we made it happen. This sort of service is second to none.
The best part is that anytime I've ever needed support (which is a lot) I can use the instant chat feature, email and even call the support team to get approachable service and considered help.
Within 2 years using Bookwhen my business had grown from a sole trader to a large limited company - without such a fluid booking ability for my customers this would have never been possible.
The subscription price is competitive and the features and service are top notch, I fully recommend Bookwhen.
Puntos a favor
Its simple to understand, offers lots of features, its support team is always available.
Puntos en contra
Nothing.
Respuesta de Bookwhen
Thanks for the review, Kim! It's been so exciting watching Bounce go from strength to strength with bookwhen - you're scaling so fast now! A great partnership where you've really helped us with innovation on the software. All the best for 2017!
Preguntas frecuentes sobre Bookwhen
He aquí algunas preguntas frecuentes sobre Bookwhen.P. ¿Qué tipo de planes de precios ofrece Bookwhen?
Bookwhen ofrece los siguientes planes de precios:
- A partir de: USD 15.00/mes
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Bookwhen?
Los clientes habituales de Bookwhen son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
P. ¿Qué idiomas admite Bookwhen?
Bookwhen admite los siguientes idiomas:
alemán, español, francés, húngaro, inglés, italiano, neerlandés, polaco, sueco
P. ¿Bookwhen es compatible con dispositivos móviles?
Bookwhen admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra Bookwhen?
Bookwhen se integra con las siguientes aplicaciones:
Google Analytics 360, PayPal, Stripe, Worldpay
P. ¿Qué tipo de asistencia ofrece Bookwhen?
Bookwhen ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para Bookwhen.
