Workforce & schedule management for deskless workers
4.5/5 (17 reseñas)Microsoft StaffHub is a cloud-based scheduling and workforce management solution available as part of Microsoft Office 365. The web and native mobile apps are designed for workers who are on their feet or on the move at work, in a range of industries such as hospitality, restaurants, retail, travel, healthcare, manufacturing, construction, agriculture, and more.
Through StaffHub, managers can create and update schedules for their team, giving employees access to their schedule and all shift information through the native iOS and Android apps. Employees can view their upcoming shifts, see who else is working, and request shift swaps with their colleagues directly. When shift swap requests are submitted, they are routed to the other team member involved for their approval, before being sent on to a manager for final approval. Employees can also request time off for vacation or sick days, and track the status of their requests in real time.
StaffHub offers chat functionality, allowing employees and managers to send messages to individuals, small groups, or entire teams. Files, such as employee handbooks, company announcements, news and updates, and more can be uploaded into StaffHub to be shared with employees, and viewed within the mobile app. Admins can also define custom links to direct employees to other sites or resources, such as other enterprise systems or custom business applications.
Puntos a favor
-Good pricing - comes at no additional cost with Office 365 Education plans - so it can be enabled with a switch in the admin dashboard
-As a part of Office 365, no additional services or authentication mechanisms need to be implemented, it is already part of your organization/tenant
-Excellent apps for iOS and Android. Allows staff to access all documents, schedules, messages, and tasks as assigned by web users
-Allows exporting time clock data to CSV for manipulation - this is a basic but well-designed feature
-Web dashboard is fairly intuitive and easy to use, for administrative staff and scheduling managers
Puntos en contra
-The mobile apps are designed for workers to use on their personal devices - there is not a good solution to have a "Kiosk" device where multiple workers can clock in/out, without having to sign in and out of their Office 365 account every time
-Location-restricted clock in/out is very limited in functionality, as this can only be restricted to certain lat-lon coordinates. A geofence with radius would be more effective as different staff may be clocking in/out from different locations
-Location restricted
-While all members of a team are placed in a specific Office 365 group, StaffHub teams cannot be dependent on group membership. It would be helpful to configure "all users in Group X are added to StaffHub Team X" so users can be added to a StaffHub team without entering the StaffHub dashboard
Puntos a favor
Used on either a computer or an app on a phone, StaffHub easily allows employers to schedule their employees in different slots listed out on a calendar. Setting up shifts is super easy and intutive, and on the employee side, you can receieve notifications before your shift to remind yourself as well.
There's also a messaging feature in the apps which allows easy and fast communication, perfect for a large group
Puntos en contra
If you have two or more groups at a time that you're a part of on one account, it's confusing at times to switch between the two and view your separate shifts or times. Also, the mobile app is inferior to the website version in my opinion
What benefits DIDN'T I get from this software? Seriously, it's great.
Puntos a favor
I feel like this software came out of nowhere... and for me, it did. Our company recently upgraded our office staff to Microsoft 365, and StaffHub is a part of that suite of software. I had no initial intentions of implementing this software because I honestly did not think it would be useful, but I was pleasantly surprised to learn of the software's robust features. From the iOS app: you can be assigned to multiple "teams," and receive to-do items from your superior within the app. This works great for our industry- we have dozens of events happening in the region and need to effectively communicate the full scope of tasks to our technicians. We have used StaffHub to assign individual tasks to people, which also helps to hold them accountable. You can view your work schedule, send messages to your fellow team members (and members of other teams), and you can even share files. This is great for uploading a client's specific PowerPoint presentation!
Puntos en contra
Honestly, I can't think of a single thing I dislike about this software. Perhaps the only thing I would change is I would force more people in our company to use it.
It's good for helping a complete management, especially helps directly manage the part-time staff's shift.
Puntos a favor
It's easy to sign up via the Microsoft account. My supervisor recently starts to let everyone using this app. For sure, it helps a lot in arranging the task and clearly shows other coworkers' shift. The layout is clean and simple, which is easy to use. Plus, it also has a "message" function, so all the team members can communicate with each other or in the group chat.
Puntos en contra
1. It will be better to see which team member read the task as well as what's the status of the task. In this way, we can find out which team member not check out the to-do assignment yet. 2. You cannot set up some right to different member such as "admin" "team manager" "team member".
Puntos a favor
The sign-up process is easy we just need a Microsoft account. The software itself is easy to use and it is packed with lots of functionalities. The software is easily integrated with Office 365. Enables staff to get to all records, calendars, messages, and undertakings as relegated by web clients - Allows trading time clock information to CSV for control - this is an essential yet very much structured component - Web dashboard is genuinely natural and simple to use, for managerial staff and booking chiefs. The price is also good.
Puntos en contra
The learning phase of the software may take some time for some people. Integrations of Microsoft Teams doesn't work so well. Developers should try to make the integration smooth.
Microsoft StaffHub is available through Office 365 Enterprise K1, E1, E3, E5, and Education subscription plans.
He aquí algunas preguntas frecuentes sobre Microsoft StaffHub.
Microsoft StaffHub ofrece los siguientes planes de precios:
Modelo de precios: Suscripción
Prueba gratis: No disponible
Microsoft StaffHub is available through Office 365 Enterprise K1, E1, E3, E5, and Education subscription plans.
Microsoft StaffHub ofrece las siguientes características:
Los clientes habituales de Microsoft StaffHub son:
Empresas Grandes, Empresas medianas, Empresas pequeñas
Microsoft StaffHub admite los siguientes idiomas:
Chino (simplificado), Chino (tradicional), Danés, Neerlandés, Inglés, Francés, Alemán, Italiano, Japonés, Coreano, Portugués, Ruso, Español, Sueco, Turco
Microsoft StaffHub cuenta con los siguientes planes de precios:
Suscripción
Microsoft StaffHub admite los siguientes dispositivos:
Android, iPhone
Microsoft StaffHub se integra con las siguientes aplicaciones:
Office 365
Microsoft StaffHub ofrece las siguientes opciones de asistencia:
Base de conocimientos, Asistencia en línea
Our high school needed a simple scheduling and time clock application for janitorial staff, and StaffHub as part of our Office 365 subscription was primary reason why we chose it. It was easy to setup for our administrative and janitorial staff, and it is somewhat sparse in features and rough around the edges, its basic functionality is acceptable for our frontline workers.