Microsoft StaffHub

Puntos a favor

-Good pricing - comes at no additional cost with Office 365 Education plans - so it can be enabled with a switch in the admin dashboard
-As a part of Office 365, no additional services or authentication mechanisms need to be implemented, it is already part of your organization/tenant
-Excellent apps for iOS and Android. Allows staff to access all documents, schedules, messages, and tasks as assigned by web users
-Allows exporting time clock data to CSV for manipulation - this is a basic but well-designed feature
-Web dashboard is fairly intuitive and easy to use, for administrative staff and scheduling managers

Puntos en contra

-The mobile apps are designed for workers to use on their personal devices - there is not a good solution to have a "Kiosk" device where multiple workers can clock in/out, without having to sign in and out of their Office 365 account every time
-Location-restricted clock in/out is very limited in functionality, as this can only be restricted to certain lat-lon coordinates. A geofence with radius would be more effective as different staff may be clocking in/out from different locations
-Location restricted
-While all members of a team are placed in a specific Office 365 group, StaffHub teams cannot be dependent on group membership. It would be helpful to configure "all users in Group X are added to StaffHub Team X" so users can be added to a StaffHub team without entering the StaffHub dashboard

Puntos a favor

Used on either a computer or an app on a phone, StaffHub easily allows employers to schedule their employees in different slots listed out on a calendar. Setting up shifts is super easy and intutive, and on the employee side, you can receieve notifications before your shift to remind yourself as well.
There's also a messaging feature in the apps which allows easy and fast communication, perfect for a large group

Puntos en contra

If you have two or more groups at a time that you're a part of on one account, it's confusing at times to switch between the two and view your separate shifts or times. Also, the mobile app is inferior to the website version in my opinion

Puntos a favor

I feel like this software came out of nowhere... and for me, it did. Our company recently upgraded our office staff to Microsoft 365, and StaffHub is a part of that suite of software. I had no initial intentions of implementing this software because I honestly did not think it would be useful, but I was pleasantly surprised to learn of the software's robust features. From the iOS app: you can be assigned to multiple "teams," and receive to-do items from your superior within the app. This works great for our industry- we have dozens of events happening in the region and need to effectively communicate the full scope of tasks to our technicians. We have used StaffHub to assign individual tasks to people, which also helps to hold them accountable. You can view your work schedule, send messages to your fellow team members (and members of other teams), and you can even share files. This is great for uploading a client's specific PowerPoint presentation!

Puntos en contra

Honestly, I can't think of a single thing I dislike about this software. Perhaps the only thing I would change is I would force more people in our company to use it.

Puntos a favor

It's easy to sign up via the Microsoft account. My supervisor recently starts to let everyone using this app. For sure, it helps a lot in arranging the task and clearly shows other coworkers' shift. The layout is clean and simple, which is easy to use. Plus, it also has a "message" function, so all the team members can communicate with each other or in the group chat.

Puntos en contra

1. It will be better to see which team member read the task as well as what's the status of the task. In this way, we can find out which team member not check out the to-do assignment yet. 2. You cannot set up some right to different member such as "admin" "team manager" "team member".

Puntos a favor

Staffhub is nice when you are scheduling others and they can see their schedules from their phones asap.

Puntos en contra

What I like least about the software is it's not fully streamlined to the other Microsoft products to create a flow. It is also hard to try and edit or add people to the group and edit their schedules. Training is necessary for this app.