UpKeep
Software de gestión de mantenimiento computarizado móvil
4.7 /5 (1148 opiniones) ¡Escribe una reseña!Información general sobre UpKeep
¿Qué es UpKeep?
UpKeep es un CMMS [Computer Maintenance Management Software] basado en la nube (sistema de gestión de mantenimiento computarizado) diseñado para usarse en dispositivos móviles y adecuado para una variedad de sectores entre los que se incluyen la fabricación, construcción, distribución, almacenamiento, servicios públicos, hoteles, restaurantes, procesamiento de alimentos, iglesias, educación y más. El sistema les permite a los usuarios gestionar la planificación de mantenimiento y las órdenes de trabajo sobre la marcha, con herramientas para la creación de órdenes de trabajo, priorización, captura de firmas, anotación de imágenes, importación de datos de activos, escaneo de códigos de barras, gestión de inventarios, chat y colaboración, creación de facturas y más.
UpKeep les permite a los usuarios crear órdenes de trabajo personalizadas para múltiples propósitos, como crear listas de verificación y valores de medición, utilizando plantillas y elementos de formulario. Se pueden añadir archivos, imágenes y partes a las tareas y los usuarios pueden priorizar las órdenes de trabajo según su urgencia. Las órdenes de trabajo y las facturas se pueden crear en formato PDF y enviar por correo electrónico o imprimir. Los datos de activos se pueden importar en UpKeep a partir de registros existentes y códigos de barras asignados a partes o activos, que se pueden escanear para agregarlos a las órdenes de trabajo. Los usuarios pueden crear programas recurrentes para el mantenimiento preventivo y reservar o programar piezas individuales que se utilizarán para órdenes de trabajo específicas. El inventario se puede gestionar por ubicación y el seguimiento del historial de las piezas permite a los usuarios ver dónde se ha utilizado cada pieza.
UpKeep envía automáticamente notificaciones push y alertas a los usuarios en tiempo real para informarles de cualquier actualización de tareas o problemas con el equipo. Se pueden integrar sensores para permitir la supervisión de activos en tiempo real y los usuarios pueden crear activadores para generar automáticamente solicitudes de mantenimiento cuando se alcancen condiciones específicas. Se admiten más de 50 tipos de sensores diferentes y los usuarios pueden ver informes detallados de los datos del sensor, como la humedad, la inclinación, la temperatura y más. UpKeep también les permite a los usuarios colaborar con el chat en la aplicación en tiempo real para debatir problemas o compartir actualizaciones, así como informes sobre tareas completadas, gastos y cualquier problema recurrente.
Información general sobre UpKeep
Precio
Opciones de precios
Funciones de UpKeep
Medios
Opiniones de UpKeep
Opiniones de UpKeep
Crucial Team Management
This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.
Perfect CMMS for my Needs
Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.
A very strong start, but a long way to go yet.
We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.
UpKeep 1st Month
They have been very supportive. We have taken additional time with locations naming and they have worked through this process with us.
Best overall usability
Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.
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Crucial Team Management
Puntos a favor
Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.
Puntos en contra
The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.
Respuesta de UpKeep Technologies
Hi Dirk,
Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small.
The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level.
If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource.
Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!
Perfect CMMS for my Needs
Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.
Puntos a favor
The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports.
Puntos en contra
Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget.
One thing that bugs me and hope gets fixed, is during the work order creation. I have over 120 locations and sub-locations. When I create a work order and choose the location, you should be able to begin typing the location in the box and it should self-populate the box. Right now, only the main locations will self-populate, not the sub-locations. I only have three main locations, and all the rest are sub-locations, so I have to scroll to search for the exact location I need. It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin typing it.
A very strong start, but a long way to go yet.
We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.
Puntos a favor
I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way.
Puntos en contra
RECURRING WORK ORDERS! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue.
1) duplicates pop up constantly and they don't go away easily.
2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating.
3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them.
4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense.
UpKeep 1st Month
They have been very supportive. We have taken additional time with locations naming and they have worked through this process with us.
Puntos a favor
Ease of use, many options for workflows, great tutorials
Puntos en contra
Would like more options for importing data. Also would like tertiary location category
Best overall usability
Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.
Puntos a favor
I sampled many different CMMS programs and upKeep was the only software that made the cut. This software is actually usable in the field.
Puntos en contra
There are a few additional features I would like to see. I would like to be able to set exact permissions per user. the amount of administrative data available to Limited Technician renders some functionality not usable. Not everyone needs a list of all vendors and customers. There needs be a permissions checkbox to limit some access and functionality per user. Depending on how this software is used, it could cause an issue. would you want everyone in your company to have a list of our all your customers and vendors? for this reason. We avoid using some features and have not upgraded to the business package.
Respuesta de UpKeep Technologies
Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team track work orders!
Our team is always making improvements and adding new features to the application based on customer feedback. Feel free to visit our support page if you ever have any questions:
https://www.onupkeep.com/customersupport/
Thanks again!
Compara con las alternativas según las recomendaciones de los usuarios
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Precios de UpKeep
Precios de UpKeep
Compara las alternativas según la relación calidad-precio
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Funciones de UpKeep
Funciones de UpKeep
Compara con las alternativas según la valoración de características
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Categorías
Categorías
Preguntas frecuentes sobre UpKeep
Preguntas frecuentes sobre UpKeep
He aquí algunas preguntas frecuentes sobre UpKeep.
P. ¿Qué tipo de planes de precios ofrece UpKeep?
UpKeep ofrece los siguientes planes de precios:
A partir de: USD 29.00/mes
Modelo de precios: Gratis, Suscripción
Prueba gratis: Disponible
P. ¿Cuáles son las características principales de UpKeep?
No tenemos información sobre las características de UpKeep
P. ¿Quiénes son los usuarios habituales de UpKeep?
Los clientes habituales de UpKeep son:
Empresas pequeñas, Empresas Grandes, Empresas medianas
P. ¿Qué idiomas admite UpKeep?
UpKeep admite los siguientes idiomas:
Inglés
P. ¿Qué tipo de planes de precios ofrece UpKeep?
UpKeep cuenta con los siguientes planes de precios:
Gratis, Suscripción
P. ¿UpKeep es compatible con dispositivos móviles?
UpKeep admite los siguientes dispositivos:
Android, iPhone, iPad
P. ¿Con qué otras aplicaciones se integra UpKeep?
UpKeep se integra con las siguientes aplicaciones:
Magpie Property Management, SensrTrx, Slack, Slack, Zapier
P. ¿Qué tipo de asistencia ofrece UpKeep?
UpKeep ofrece las siguientes opciones de asistencia:
Asistencia en línea, Preguntas frecuentes, Tutoriales en vídeo, Base de conocimientos, Asistencia telefónica
This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.