UpKeep

UpKeep

Software de gestión de mantenimiento computarizado móvil

4.7/5 (1118 opiniones)

Información general sobre UpKeep

¿Qué es UpKeep?

UpKeep es un CMMS [Computer Maintenance Management Software] basado en la nube (sistema de gestión de mantenimiento computarizado) diseñado para usarse en dispositivos móviles y adecuado para una variedad de sectores entre los que se incluyen la fabricación, construcción, distribución, almacenamiento, servicios públicos, hoteles, restaurantes, procesamiento de alimentos, iglesias, educación y más. El sistema les permite a los usuarios gestionar la planificación de mantenimiento y las órdenes de trabajo sobre la marcha, con herramientas para la creación de órdenes de trabajo, priorización, captura de firmas, anotación de imágenes, importación de datos de activos, escaneo de códigos de barras, gestión de inventarios, chat y colaboración, creación de facturas y más.

UpKeep les permite a los usuarios crear órdenes de trabajo personalizadas para múltiples propósitos, como crear listas de verificación y valores de medición, utilizando plantillas y elementos de formulario. Se pueden añadir archivos, imágenes y partes a las tareas y los usuarios pueden priorizar las órdenes de trabajo según su urgencia. Las órdenes de trabajo y las facturas se pueden crear en formato PDF y enviar por correo electrónico o imprimir. Los datos de activos se pueden importar en UpKeep a partir de registros existentes y códigos de barras asignados a partes o activos, que se pueden escanear para agregarlos a las órdenes de trabajo. Los usuarios pueden crear programas recurrentes para el mantenimiento preventivo y reservar o programar piezas individuales que se utilizarán para órdenes de trabajo específicas. El inventario se puede gestionar por ubicación y el seguimiento del historial de las piezas permite a los usuarios ver dónde se ha utilizado cada pieza.

UpKeep envía automáticamente notificaciones push y alertas a los usuarios en tiempo real para informarles de cualquier actualización de tareas o problemas con el equipo. Se pueden integrar sensores para permitir la supervisión de activos en tiempo real y los usuarios pueden crear activadores para generar automáticamente solicitudes de mantenimiento cuando se alcancen condiciones específicas. Se admiten más de 50 tipos de sensores diferentes y los usuarios pueden ver informes detallados de los datos del sensor, como la humedad, la inclinación, la temperatura y más. UpKeep también les permite a los usuarios colaborar con el chat en la aplicación en tiempo real para debatir problemas o compartir actualizaciones, así como informes sobre tareas completadas, gastos y cualquier problema recurrente.

Información general sobre UpKeep

Precio

A partir de
USD 29.00/mes

Opciones de precios

Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Funciones de UpKeep

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de UpKeep:
Captura de pantalla de UpKeep: Captura de pantalla de UpKeep: Captura de pantalla de UpKeep: Captura de pantalla de UpKeep: Captura de pantalla de UpKeep: Captura de pantalla de UpKeep: Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds Captura de pantalla de UpKeep: Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds

Opiniones de UpKeep

Opiniones de UpKeep

Calificación general
4.7
/
5
Excelente
770

Muy bien
315

Normal
30

Pobre
3

Malo
0

Relación calidad-precio
4.6
Funciones
4.4
Facilidad de uso
4.6
Asistencia al cliente
4.8
97% Un ha recomendado esta aplicación
Dirk K.

Crucial Team Management

This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.


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Jonathan B.

Best overall usability

Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.


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Keith T.

Great tool for small or large businesses

My experience with Upkeep so far has been great! Simple to use and navigate. Its defiantly helping me to stay on top of all my equipment and parts. I'm looking forward to the long term benefits of using UpKeep.


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Jamie P.

A very strong start, but a long way to go yet.

We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.


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Ryan K.

Its a Keeper as long as you are keeping UP on it.

Very positive experience so far. They have answered all my questions sufficiently and in a very timely manner. Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels. We can see this software allowing to move forward quickly and put together our S.O.P's with minimal disruption during crucial times when we bring in new employees.


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Dirk K.
Sector: Propiedad inmobiliaria
Tamaño de la empresa: 13-50 empleados
Traducir a español

Crucial Team Management

Software usado A diario durante 1-5 meses
Revisado el 29/7/2019
Fuente de la reseña: Capterra

This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.

Puntos a favor

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.

Puntos en contra

The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.

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Respuesta de UpKeep Technologies

Hi Dirk,

Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small.
The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level.

If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource.

Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Jonathan B.
Sector: Hospital y atención sanitaria
Tamaño de la empresa: 51-200 empleados
Traducir a español

Best overall usability

Software usado A diario durante Más de un año
Revisado el 27/11/2019
Fuente de la reseña: SoftwareAdvice

Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.

Puntos a favor

I sampled many different CMMS programs and upKeep was the only software that made the cut. This software is actually usable in the field.

Puntos en contra

There are a few additional features I would like to see. I would like to be able to set exact permissions per user. the amount of administrative data available to Limited Technician renders some functionality not usable. Not everyone needs a list of all vendors and customers. There needs be a permissions checkbox to limit some access and functionality per user. Depending on how this software is used, it could cause an issue. would you want everyone in your company to have a list of our all your customers and vendors? for this reason. We avoid using some features and have not upgraded to the business package.

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Respuesta de UpKeep Technologies

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team track work orders!

Our team is always making improvements and adding new features to the application based on customer feedback. Feel free to visit our support page if you ever have any questions:

https://www.onupkeep.com/customersupport/

Thanks again!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Keith T.
Sector: Productos farmacéuticos
Tamaño de la empresa: 51-200 empleados
Traducir a español

Great tool for small or large businesses

Software usado A diario durante 1-5 meses
Revisado el 2/4/2020
Fuente de la reseña: SoftwareAdvice

My experience with Upkeep so far has been great! Simple to use and navigate. Its defiantly helping me to stay on top of all my equipment and parts. I'm looking forward to the long term benefits of using UpKeep.

Puntos a favor

I like the ability to keep track of all of my equipment and the parts associated with it. Being able to keep track of inventory, usage has been very helpful to stay on top of it and stay organized! no more guessing when and no more paperwork!

Puntos en contra

I would like a bit more details to be shown once the work order is complete. What is the purpose of the work order, a quick glance.I have a lot of equipment to keep track of and more to come. i want to see at any moment whats coming up and the purpose.
under assets i wold like to see Serial number as well as keeping Model. we have different models and each has its own serial number.

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Respuesta de UpKeep Technologies

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team keep track of inventory.

Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.

Feel free to visit our support page if you ever have any questions:

https://www.onupkeep.com/customersupport/

Thanks again!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Jamie P.
Sector: Organización de eventos
Tamaño de la empresa: 13-50 empleados
Traducir a español

A very strong start, but a long way to go yet.

Software usado A diario durante Más de un año
Revisado el 28/2/2019
Fuente de la reseña: Capterra

We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.

Puntos a favor

I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way.

Puntos en contra

RECURRING WORK ORDERS! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue.

1) duplicates pop up constantly and they don't go away easily.
2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating.
3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them.
4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 4.0/10

Ryan K.
Sector: Servicios para instalaciones
Tamaño de la empresa: 51-200 empleados
Traducir a español

Its a Keeper as long as you are keeping UP on it.

Software usado A diario durante 1-5 meses
Revisado el 28/1/2020
Fuente de la reseña: SoftwareAdvice

Very positive experience so far. They have answered all my questions sufficiently and in a very timely manner. Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels. We can see this software allowing to move forward quickly and put together our S.O.P's with minimal disruption during crucial times when we bring in new employees.

Puntos a favor

The Customization of the software is quite extensive. Has an honest to goodness workflow that is concise and easy to follow. Best have this system completely laid out and ready to roll prior to rolling it out within your facility that way you can utilize the software's capabilities to its vast potential. The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.

Puntos en contra

I feel that it pigeonholes your ability to use various systems and has no overlap with other systems that could potentially be helpful. does not offer a scheduling option to allow for access to say apartments where 24-hour notice is necessary. Having the ability to link to a calendar or a calendar within upkeep to organize my day project by the project is what is needed badly

Traducir a español

Respuesta de UpKeep Technologies

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team maintain your facility and track work orders!

Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.

Feel free to visit our support page if you ever have any questions:

https://www.onupkeep.com/customersupport/

Thanks again!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Recomendación de usuario
9/10
Basado en 1118 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de UpKeep

Precios de UpKeep

A partir de
USD 29.00/mes
Prueba gratis
Gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.6/5
Basado en 1118 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de UpKeep

Funciones de UpKeep

API
Almacenamiento de documentos
Auditoría
Creación de informes en tiempo real
Creación de informes personalizables
Creación de informes y estadísticas
Datos en tiempo real
Facturación
Gestión de documentos
Gestión de flujos de trabajo
Gestión de inventarios
Gestión de la conformidad
Importación y exportación de datos
Integración de terceros
Notificaciones automáticas
Panel de actividades
Registro de auditoría
Seguimiento de actividades
Seguimiento de inventario
Supervisión
Funciones
4.4/5
Basado en 1118 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre UpKeep

Preguntas frecuentes sobre UpKeep

He aquí algunas preguntas frecuentes sobre UpKeep.

P. ¿Qué tipo de planes de precios ofrece UpKeep?

UpKeep ofrece los siguientes planes de precios:

A partir de: USD 29.00/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de UpKeep?

No tenemos información sobre las características de UpKeep

P. ¿Quiénes son los usuarios habituales de UpKeep?

Los clientes habituales de UpKeep son:

Empresas Grandes, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite UpKeep?

UpKeep admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece UpKeep?

UpKeep cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿UpKeep es compatible con dispositivos móviles?

UpKeep admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra UpKeep?

UpKeep se integra con las siguientes aplicaciones:

Magpie Property Management Software, Slack, Slack, Zapier

P. ¿Qué tipo de asistencia ofrece UpKeep?

UpKeep ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo