---
description: Información actualizada sobre ZENOTI. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara ZENOTI con productos similares.
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title: ZENOTI: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para balnearios medicinales](/directory/1121/medical-spa/software) > [ZENOTI](/software/105937/zenoti)

# ZENOTI

Canonical: https://www.getapp.com.mx/software/105937/zenoti

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> Zenoti es un software empresarial todo en uno que ayuda a salones de belleza, spas y balnearios medicinales a administrar y hacer crecer su negocio. La solución desaparece en segundo plano al tiempo que respalda todos los aspectos de tu negocio para que tú puedas concentrarte en lo que más te gusta, brindando a tus clientes una excelente experiencia.
> 
> Veredicto: 1292 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 1292 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Soham Inc dba Zenoti
- **Ubicación**: MERCER ISLAND, EE. UU.
- **Constitución**: 2010

## Contexto comercial

- **Precio inicial**: USD 300.00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Australia, Camboya, Canadá, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Francia, India, Malasia, Noruega, Nueva Zelanda, Países Bajos, RAE de Hong Kong (China), Reino Unido, Singapur, Suiza, Tailandia

## Funciones

- API
- Acceso móvil
- Alertas de móvil
- Alertas y notificaciones
- Aplicación móvil
- Aplicación móvil para clientes
- Arrastrar y soltar
- Automatización de marketing
- Barcode/Ticket Scanning
- Base de datos de clientes
- Base de datos de clientes
- Base de datos de miembros
- CRM
- Citas recurrentes
- Comunicación con miembros
- Confirmations/Reminders
- Conforme con HIPAA
- Creación de informes y estadísticas
- Creación de informes/análisis
- Creación de marca personalizable

## Integraciones (en total: 8)

- Google Analytics 360
- Meta for Business
- QuickBooks Online Advanced
- Sage Intacct
- Shopify
- Stripe
- Xero
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para balnearios medicinales](https://www.getapp.com.mx/directory/1121/medical-spa/software)

## Categorías relacionadas

- [Software para balnearios medicinales](https://www.getapp.com.mx/directory/1121/medical-spa/software)
- [Software para spa](https://www.getapp.com.mx/directory/69/spa-management/software)
- [Software para salón de belleza](https://www.getapp.com.mx/directory/212/salon/software)
- [Programas de gestión de socios](https://www.getapp.com.mx/directory/171/membership-management/software)
- [Herramientas de planificación](https://www.getapp.com.mx/directory/233/scheduling/software)

## Alternativas

1. [AestheticsPro](https://www.getapp.com.mx/software/106341/aestheticspro) — 4.5/5 (680 reviews)
2. [Pabau](https://www.getapp.com.mx/software/168847/pabau-crm) — 4.7/5 (657 reviews)
3. [Vagaro](https://www.getapp.com.mx/software/103275/vagaro) — 4.7/5 (3681 reviews)
4. [PatientNow](https://www.getapp.com.mx/software/116027/patientnow) — 3.9/5 (302 reviews)
5. [Mindbody](https://www.getapp.com.mx/software/91024/mindbody) — 4.0/5 (2996 reviews)

## Opiniones

### "Great customer service" — 5.0/5

> **Jami** | *21 de enero de 2026* | Práctica médica | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Appt. managagment, value for money, very easy to use. Customer support was wonderful. We were able to set up daily zoom meetings to get help.
> 
> **Puntos en contra**: n/a no complaints &#10;we have not had any issues with zenoti. It is always difficult to use a new system but this is very user friendly
> 
> Customer service for new company using zenoti was great. We had daily meetings and then weekly meetings

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### "Great Value, More Features, and Excellent Support" — 5.0/5

> **Hannah** | *12 de agosto de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Zenoti offers great value for the money. We are paying nearly the same as our previous software while gaining significantly more features, including AI integrations that can help support business growth. Appointment management and online booking have also been easy to use. The customer support has been excellent. \[sensitive content hidden\] was extremely helpful throughout the entire transition, making sure all of our questions were answered and everything was set up correctly. He has also continued to provide great support even after we went live.
> 
> **Puntos en contra**: There is a learning curve because Zenoti has so many features and settings. It takes some time to learn everything the system can do, but the support team has been very helpful along the way.
> 
> Our overall experience with Zenoti has been very positive. The platform gives us more tools to manage and grow our business without a significant increase in cost. The transition was smooth, and \[sensitive content hidden\] and the rest of the team made sure we felt supported and prepared before going live.

-----

### "Not for medical providers or nurses" — 2.0/5

> **Jennifer** | *16 de agosto de 2026* | Práctica médica | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: It’s not laggy. The financial reporting is more accurate than Aesthetic Record. There is an HTML option to customize forms.
> 
> **Puntos en contra**: Not for medical providers. Poor charting experience. Missing a lot of charting features. &#10;Intended for hair salons not clinics. &#10;Medical and nurse providers should use Boulevard instead.
> 
> I do not recommend Zenoti to any doctor, nurse, or medical provider whose priority is documentation.&#10;&#10;We migrated from Aesthetic Record in April 2026 hoping for better financial reporting, but the clinical side has been a huge disappointment. Zenoti is a system built for hair salons, not medical practices.&#10;&#10;The charting is clunky and basic features are missing. You can’t draw injection locations or map toxin on patient photos. You can’t see a clear timeline or tally of past treatments, you cannot write notes anywhere logical, or prescribe medications without multiple steps. Simple tasks take 10–15 taps, and sometimes you need 3 “windows” open - two apps plus the desktop version open on a computer just to get things done.&#10;&#10;The migration has been very sloppy. Forms were missing, inaccurate, or transferred incorrectly—which isn’t just frustrating in a medical practice, it’s a liability. You need a full time employee just to chase down and keep tabs on the migration team. &#10;&#10;We migrated in April and it’s now August, and many of these issues still haven’t been fixed.&#10;&#10;Zenoti may work well for salons, but it is the wrong fit for doctors, nurses, or injectors who need quick, accurate, seamless medical charting

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### "Easy-to-Use Platform with Excellent Support" — 5.0/5

> **Georga** | *4 de agosto de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The system is very comprehensive and offers a wide range of features that help streamline the day-to-day running of our business. The implementation process has been made much smoother thanks to Arpit, who has been incredibly responsive, knowledgeable, and proactive in helping us find solutions and optimise the platform for our needs.
> 
> **Puntos en contra**: The platform has a steep learning curve, and does require a little bit of time. But once the processes are set up, it’s very helpful for everyday workflow.
> 
> Overall, our experience with ZENOTI has been very positive. It's a powerful platform that has significantly improved our operations, and the ongoing support we've received, particularly from Arpit, has made a real difference. His responsiveness and willingness to help have given us confidence throughout the implementation and onboarding process.

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### "Easy-to-Use System with Helpful Support and Some Reporting Issues" — 4.0/5

> **Aubrey** | *3 de julio de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Scheduling is very user-friendly, and the checkout process is simple and efficient. The support team has also been helpful and responsive when we’ve needed assistance.
> 
> **Puntos en contra**: We had a lot to onboard initially, and there were some issues during that process. The system offers a large number of reports to choose from, though we have experienced some discrepancies in the data.
> 
> Overall, my experience with ZENOTI has been good. The system is easy to use, especially for scheduling and checkout, which are very smooth and efficient. We did face some challenges during onboarding due to the amount of setup required, and there were a few issues during that process. While there are many reporting options available, we have noticed some discrepancies in the data from time to time. The support team has been helpful and responsive when issues arise.

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## Enlaces

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