CAKE POS
Sobre CAKE POS
CAKE, de Sysco, creó su punto de venta para satisfacer las demandas de restaurantes de comida rápida y servicio completo. Es simple, intuitivo y asequible.
Gestiona fácilmente las horas pico del restaurante con los OrderPads que controlan el flujo de tráfico. Con pedidos rápidos y sin errores, los clientes pueden sentarse, comer y pagar más rápido, además de irse satisfechos por haber recibido un servicio de nivel superior. Su pantalla orientada al cliente permite a los comensales pagar, incluir propinas y firmar desde la pantalla mientras los empleados continúan trabajando.
Actualiza tu FSR para tomar órdenes y pagos en la propia mesa con OrderPads móviles que envían información sin errores a la cocina al instante. Mejora tu POS con perfiles de administradores de clientes enriquecidos y actualizaciones automáticas del estado de las mesas para tus comensales. Personaliza los menús sobre la marcha para fomentar los sabores frescos. El seguimiento automatizado del inventario garantiza las condiciones adecuadas de los ingredientes.
CAKE facilita todo el proceso por una fracción del coste.
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Opiniones
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- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Affordable, Effective, and easy to use POS System
Revisado el 27/6/2018
I got an affordable, and effective solution for my POS system needs. We all have found the menus...
I got an affordable, and effective solution for my POS system needs. We all have found the menus and programming to be easy
Puntos a favor
The price is the most attractive feature, as well as the ease of use. The flexible and affordable monthly payments are nice too.
Puntos en contra
Can't use terminal when someone is using the manager functions on other terminal. There are some short delays in running reports at times.
Respuesta de Mad Mobile
Thanks for your review, Ed! We are happy to hear that you are finding a lot of value and ease of use with your CAKE Point of Sale. We appreciate your feedback, I will pass this on to our Product Team. I know we are working on making a few improvements to reporting that will be coming out soon.
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Who Doesn't LOVE CAKE?
Revisado el 30/3/2021
The data that CAKE provides me is incredibly valuable to our business. We love it!
The data that CAKE provides me is incredibly valuable to our business. We love it!
Puntos a favor
We don't spend any time on training new team members to use our POS System (CAKE). Seriously, it's so easy we show them a few features and they are running it like a pro on day one. That in it's self has saved us a ton of payroll we use to spend on training.
From a ownership perspective, we have four locations and I'm able to track them from my central office, Wonderful!
Puntos en contra
Negatives only fall on one piece of the equipment. The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
There are no other negatives about CAKE.
Razones para elegir CAKE POS
To provide my customers a better more efficient experience and to allow our team members an easy to use system that we as owners could easily track.Razones para cambiar a CAKE POS
Cake seemed to have a more durable product. The biggest reason was....When I spoke with all the sales staff from the different companies the CAKE representatives were the only ones that never talked negatively about their competitors. That let me know they didn't need to degrade the other guys, they had faith in the system they were selling. I now have the same faith in CAKE.- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Not ready for Prime Time. Crashes when you need it most.
Revisado el 28/8/2017
I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all...
I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all the time, we could benefit from not having the servers leave the floor to put orders in and run credit cards, but since they are constantly crashing, we don't have that benefit.
Puntos a favor
Easy to use interface.
Order Pads should allow servers to spend more time on the floor
Inexpensive POS System.
Puntos en contra
It doesn't work when we need it to. We've been trying to get the issues resolved via Cake Support and Sysco Management for more than 8 months. It isn't getting any better. As soon as the dining room gets busy the Order Pad Apps crashes. All of our servers need to have paper and pencil ready at all times to complete their orders and stand in line at the terminal to enter them every rush. It seldom happens when we are slow. Orders get lost during entry causing double work to recover the in flight order, after printing in the kitchen causing them not to be charged on the customer's bill, and customer credit cards have been double billed as a result of Order Pad disconnects. We are spending hours with Cake Support that we should be spending working our business. We have to keep 1 person available to capture trouble shooting information for Cake Support during our rushes when (not if) the Order Pads go down. Cake Support is always busy, but will eventually call back. When they do, they aren't very knowledgeable with troubleshooting, they don't seem to be trained to go any deeper than the Cake University screens. The cheap price of the Cake system has become a huge expense in manpower and wasted time in our restaurant.
Respuesta de Mad Mobile
Your CAKE hardware is definitely not performing as designed. Our Customer Success Team has reached out to resolve your issue. Thank you for the honest feedback, we'll use it to create better products and support in the future.
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Cake POS
Revisado el 19/9/2023
Cake is a user friendly POS and the customer support is the best!
Cake is a user friendly POS and the customer support is the best!
Puntos a favor
The ease of use and ability to modify from anywhere.
Puntos en contra
The ability to modify reports. More reports would be good.
Alternativas consideradas
Toast POSRazones para elegir CAKE POS
Updated systemRazones para cambiar a CAKE POS
ServiceRespuesta de Mad Mobile
Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can't wait to continue pushing the mark and helping support your business growth. As always, reach out if you ever have any issues!
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Must have “POS”
Revisado el 24/4/2020
Overall Cake is head and shoulders above the rest! If you are thinking of going with Harb.rt.uch...
Overall Cake is head and shoulders above the rest! If you are thinking of going with Harb.rt.uch think again!!! Cake will put all other systems to bed!!
Puntos a favor
The system is extremely easy to operate and customize
Puntos en contra
Everything seems to be exactly how it should be
Razones para elegir CAKE POS
Processing fees, per swipe fees, monthly fees, cost of product free.... not free.... etc! Cake has saved me $875+ Month after monthRazones para cambiar a CAKE POS
The cost plus simplicity of the product along with the diversity made the decision extremely easy!!! Oh now I get to work with [SENSITIVE CONTENT HIDDEN]!!!! If you and your team can’t figure something out she will!!!Preguntas frecuentes sobre CAKE POS
He aquí algunas preguntas frecuentes sobre CAKE POS.P. ¿Qué tipo de planes de precios ofrece CAKE POS?
CAKE POS ofrece los siguientes planes de precios:
- A partir de: USD 69.00/mes
- Modelo de precios: Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de CAKE POS?
Los clientes habituales de CAKE POS son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
P. ¿Qué idiomas admite CAKE POS?
CAKE POS admite los siguientes idiomas:
inglés
P. ¿CAKE POS es compatible con dispositivos móviles?
CAKE POS admite los siguientes dispositivos:
iPad (móvil)
P. ¿Con qué otras aplicaciones se integra CAKE POS?
CAKE POS se integra con las siguientes aplicaciones:
7shifts, CheckMate, CheddrSuite, DolceClock, DoorDash, FreedomPay, NCR Aloha, ORCA, Olo, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Samsung Pay, Simphony POS, Spendgo, Worldpay, Xero, eCard
P. ¿Qué tipo de asistencia ofrece CAKE POS?
CAKE POS ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
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