Brigade POS

Brigade POS

The most reliable and easy to use restaurant POS.

5/5 (10 opiniones)

Información general sobre Brigade POS

¿Qué es Brigade POS?

Brigade is a web-based full-service point of sale (POS) solution designed for food outlets, restaurants and small hotels. The solution facilitates communication between managers, servers, bartenders and kitchen staff and offers interactive tools for building customizable digital menu cards. With a three-tier system, restaurants can categorize their menu list into main category, sub-category and menu item. Both restaurant staff and customers can pick their items from the menu displayed on iPads and tablets with intuitive drag & drop interface. The solution offers a robust search functionality to quickly find a particular dish from a long list of menu items.

Along with managing customer orders, Brigade also helps restaurant managers to manage their staff, duties and workflows. The solution keeps track of the check in and check out times of every employee and calculates their effective working hours. Managers can create specific roles for each staff member and assign them to different shifts. Employees can access a personalized online portal via which they can check their time sheets and assigned shifts. With Brigade, restaurants can start a table on the floor, or a tab at the bar in seconds, and attend customers quickly. Customers can even view available tables and decide where they'd like to sit. Brigade can make check adjustments automatically by incorporating gratuity, tax exempt, promo codes, and discounts before generating the final bill. Brigade Society serves small and midsize restaurants across the United States, with listed customers including The Way Back, Lonas Lil Eats, Revival Kitchen and Fleur De Lilies.

Información general sobre Brigade POS

Precio

A partir de
USD 99.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Single terminal: $99 per month
Unlimited terminals: $179 per month

All plans are billed annually


Funciones de Brigade POS

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de Brigade POS: Build orders
Captura de pantalla de Brigade POS: Build orders Captura de pantalla de Brigade POS: Customize orders Captura de pantalla de Brigade POS: Track open orders Captura de pantalla de Brigade POS: Split check functionality Captura de pantalla de Brigade POS: Generate bills Captura de pantalla de Brigade POS: Check adjustments Captura de pantalla de Brigade POS: Add gift cards Captura de pantalla de Brigade POS: Tab Tables Captura de pantalla de Brigade POS: Edit restaurant floor plans as required

Opiniones de Brigade POS

Opiniones de Brigade POS

Calificación general
5
/
5
Excelente
10

Muy bien
0

Normal
0

Pobre
0

Malo
0

Relación calidad-precio
5
Funciones
4.8
Facilidad de uso
5
Asistencia al cliente
5
100% Un ha recomendado esta aplicación
Ashton A.

Simple. User Friendly. All I want from a POS.


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Nick H.

We've been a customer of Brigade POS for over a year and continue to enjoy using their system.

It improved our customer service, reduced our labor expenses, and reduced our stress levels!


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Steve C.

Very Happy New Customer

I just became a new customer of Brigade POS about a month ago. My employees and I are very happy we switched! Having used Aloha for the last 3 years, I became more and more frustrated with our system. Menu set up was a chore, navigation was not intuitive, and customer service was a joke. Worst of all, I paid a lot of money because I thought I was getting a reliable product. I've been shocked how often it needs to be re-booted and shuts down.
We haven't had 1 issue with Brigade. Their system amazingly doesn't require an internet connection, so when our own crappy AT&T internet went down last week...we were still able to run our restaurant without a hiccup.
I think the thing I love most about this company though, is their genuinely friendly customer service. They obviously care about their customers!


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Nicole K.

Great System, Amazing Support!

The best, going with this system you will not be disappointed!! Best customer service in the industry!


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Phoebe A.

It seems too good to be true...but it’s not. They’re that good.

It is so easy to track things like comps by server, sales by server, and highest and lowest items sold. We pull up Brigade at all of our manager meetings and easily navigate sales and comps to discuss as a team.


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Ashton A.
Sector: Restaurantes
Tamaño de la empresa: 13-50 empleados
Traducir a español

Simple. User Friendly. All I want from a POS.

Software usado A diario durante Más de dos años
Revisado el 23/5/2019
Fuente de la reseña: Capterra

Puntos a favor

I've been in the food and beverage industry for 10+ years. I've used every POS out there. Brigade is by far the most reliable, user friendly, and intuitive system. New hires that have never seen this system learn it within a couple hours no problem. The creators are restaurant guys so they know what works and what doesn't. I also like how responsive and helpful the whole team is. I recently requested a custom report that their engineers are building just for my business. What other POS company does that?! I've been a customer for 2+ years and I don't ever plan on using another POS.

Puntos en contra

Can't open a tab and give the card back at the bar.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Nick H.
Traducir a español

We've been a customer of Brigade POS for over a year and continue to enjoy using their system.

Software usado A diario durante Más de un año
Revisado el 15/3/2018
Fuente de la reseña: Capterra

It improved our customer service, reduced our labor expenses, and reduced our stress levels!

Puntos a favor

The simplicity is great. I rarely have to train any new employee. They always pick it up right away.
Their customer service is outstanding. We don't reach out very often, but when we do they are always responsive and helpful. We've never had any connection issues, bugs, or crashes.
Their pricing is extremely reasonable too.

Puntos en contra

Our bar can fill up and get extremely busy. The one feature we would like that they don't have (but they said they'll be adding in the future), is the ability to pre authorize a credit card and hand it back to the customer. We have to currently hold onto the credit card.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Steve C.
Sector: Alimentación y bebidas
Tamaño de la empresa: 13-50 empleados
Traducir a español

Very Happy New Customer

Software usado A diario durante 6-12 meses
Revisado el 16/6/2016
Fuente de la reseña: Capterra

I just became a new customer of Brigade POS about a month ago. My employees and I are very happy we switched! Having used Aloha for the last 3 years, I became more and more frustrated with our system. Menu set up was a chore, navigation was not intuitive, and customer service was a joke. Worst of all, I paid a lot of money because I thought I was getting a reliable product. I've been shocked how often it needs to be re-booted and shuts down.
We haven't had 1 issue with Brigade. Their system amazingly doesn't require an internet connection, so when our own crappy AT&T internet went down last week...we were still able to run our restaurant without a hiccup.
I think the thing I love most about this company though, is their genuinely friendly customer service. They obviously care about their customers!

Puntos a favor

1. It's reliability.
2. How easy it is to set up and use.

Puntos en contra

None so far!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Nicole K.
Sector: Alimentación y bebidas
Tamaño de la empresa: 13-50 empleados
Traducir a español

Great System, Amazing Support!

Software usado A diario durante Más de dos años
Revisado el 4/6/2019
Fuente de la reseña: Capterra

The best, going with this system you will not be disappointed!! Best customer service in the industry!

Puntos a favor

Best platform, easy to use, simple to change and make updates to menu, easy user management, great reports. Couldn’t ask for a better system, great value - always making updates and changes that continue to improve this!

Puntos en contra

Nothing - best system I’ve ever used, no questions asked.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Phoebe A.
Sector: Alimentación y bebidas
Tamaño de la empresa: 13-50 empleados
Traducir a español

It seems too good to be true...but it’s not. They’re that good.

Software usado A diario durante 1-5 meses
Revisado el 23/5/2019
Fuente de la reseña: Capterra

It is so easy to track things like comps by server, sales by server, and highest and lowest items sold. We pull up Brigade at all of our manager meetings and easily navigate sales and comps to discuss as a team.

Puntos a favor

I really enjoy the easy user interface (for both employee and employer). As a business owner, though, I most love the system’s backup LTE just in case there’s a snaffoo with our WiFi. There is no data lost at the ease of mind of us and our guests.

Puntos en contra

There are some minor things like changing the seat number on an already rang item and splitting checks in odd ways (I.e. 1/3 and 2/3), but customer support are always looking to make it better and listen to our suggestions.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
10/10
Basado en 10 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Brigade POS

Precios de Brigade POS

A partir de
USD 99.00/mes
Prueba gratis
Suscripción
Relación calidad-precio

Single terminal: $99 per month
Unlimited terminals: $179 per month

All plans are billed annually

Single terminal: $99 per month
Unlimited terminals: $179 per month

All plans are billed annually

Relación calidad-precio
5/5
Basado en 10 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Brigade POS

Funciones de Brigade POS

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Importación y exportación de datos
Integración de CRM
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.8/5
Basado en 10 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Más información sobre Brigade POS

Más información sobre Brigade POS

Funciones principales de Brigade POS

  • Accounting management
  • Activity dashboard
  • Billing & invoicing
  • Categorization of menu
  • Communication management
  • Configurable interface
  • Configure floor plans
  • Electronic timesheets
  • Employee clock in/out
  • Expense tracking
  • Gift card management
  • Intuitive drag & drop interface
  • Point of sale functionality
  • Reservation management
  • Search functionality
  • Split checks
  • Staff and employee management
  • Time & expense tracking
  • Workflow management

Beneficios

• Designed for full-service restaurants, Brigade helps restaurants to optimize the efficiency of their floor operations and improve communication between restaurant staff and customers.

• Brigade POS automates various POS activities including menu list display, order-taking, bill generating, and more.

• The solution manages restaurant sales and inventory from a single interface.

• Users can generate reports in real-time and track their monthly sales & overall business performance.

• With inbuilt floor designing tools, users can quickly set up interactive floor plans for parties and events.

• A native app for iPad is available, allowing user mobility within restaurants.

Preguntas frecuentes sobre Brigade POS

Preguntas frecuentes sobre Brigade POS

He aquí algunas preguntas frecuentes sobre Brigade POS.

P. ¿Qué tipo de planes de precios ofrece Brigade POS?

Brigade POS ofrece los siguientes planes de precios:

A partir de: USD 99.00/mes

Modelo de precios: Suscripción

Prueba gratis: No disponible

Single terminal: $99 per month Unlimited terminals: $179 per month All plans are billed annually

P. ¿Cuáles son las características principales de Brigade POS?

Brigade POS ofrece las siguientes características:

  • Accounting management
  • Activity dashboard
  • Billing & invoicing
  • Categorization of menu
  • Communication management
  • Configurable interface
  • Configure floor plans
  • Electronic timesheets
  • Employee clock in/out
  • Expense tracking
  • Gift card management
  • Intuitive drag & drop interface
  • Point of sale functionality
  • Reservation management
  • Search functionality
  • Split checks
  • Staff and employee management
  • Time & expense tracking
  • Workflow management

P. ¿Quiénes son los usuarios habituales de Brigade POS?

Los clientes habituales de Brigade POS son:

Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite Brigade POS?

Brigade POS admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Brigade POS?

Brigade POS cuenta con los siguientes planes de precios:

Suscripción

P. ¿Brigade POS es compatible con dispositivos móviles?

Brigade POS admite los siguientes dispositivos:

iPad

P. ¿Con qué otras aplicaciones se integra Brigade POS?

No tenemos información sobre los tipos de integración de Brigade POS

P. ¿Qué tipo de asistencia ofrece Brigade POS?

Brigade POS ofrece las siguientes opciones de asistencia:

Base de conocimientos, Asistencia en línea, Asistencia telefónica