OvationTix

Domina el negocio del entretenimiento en vivo

4.7 /5 (38 opiniones) ¡Escribe una reseña!

Información general sobre OvationTix

¿Qué es OvationTix?

OvationTix es un software de venta de entradas basado en la nube. Está diseñado para el sector de artes escénicas y es adecuado tanto para usos comerciales como sin ánimo de lucro, incluidos teatros pequeños y grandes, centros de artes escénicas, lugares para conciertos musicales, museos, festivales, eventos y exposiciones. Los usuarios pueden administrar los precios de las entradas, vender entradas para eventos individuales, suscripciones y membresías, recibir donaciones únicas y recurrentes, enviar actualizaciones por correo electrónico a los patrocinadores, realizar un seguimiento y analizar las actividades de los patrocinadores, generar informes y más.

OvationTix ofrece capacidades de precios dinámicos que permiten a los usuarios especificar precios de entradas para diferentes eventos, áreas de asientos y asientos individuales. Los asientos se pueden mover y los precios de las entradas se pueden cambiar incluso cuando el espectáculo ya está en venta. Las entradas se pueden vender online a través de páginas web personalizables o a través del centro de atención telefónica interno de OvationTix. Los usuarios pueden personalizar su página de emisión de entradas con su propia marca, diseño y texto, además de diseñar sus propios diseños y recibos de las entradas. Se puede ofrecer una variedad de paquetes de suscripción y membresía a los patrocinadores, con diferentes niveles de flexibilidad. Además se pueden ofrecer entradas gratuitas o con descuento a cambio de donaciones por encima de un determinado nivel. Los donantes pueden hacer donaciones únicas y donaciones recurrentes mensuales, trimestrales o anuales, las cuales son recibidas automáticamente por el sistema de facturación automatizado incorporado.

OvationTix incluye un CRM totalmente integrado, que permite a los usuarios capturar y registrar datos, incluidos asistencia, datos demográficos, historias de suscriptores, donantes, miembros, tareas, notas y más. Se pueden crear listas segmentadas para recaudación de fondos, comunicaciones y marketing. Se pueden enviar correos electrónicos automatizados antes y después del espectáculo, con mensajes personalizados para actualizar a los patrocinadores y cultivar las relaciones. Se puede hacer un seguimiento de las conversiones y el ROI en tiempo real. Los usuarios pueden generar informes de ventas detallados y analizar las tendencias de las ventas a lo largo del tiempo.

Información general sobre OvationTix

Precio

A partir de
N/A

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de OvationTix

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Canadá, Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de OvationTix: Allow patrons to easily browse events and buy tickets with our mobile responsive calendar and interface.
Captura de pantalla de OvationTix: Allow patrons to easily browse events and buy tickets with our mobile responsive calendar and interface. Captura de pantalla de OvationTix: Easily process transactions in a few easy steps with QuickSell+ to decrease wait times at your box office and improve the customer experience. Captura de pantalla de OvationTix: Stay informed on the health of your business with robust, standardized reporting. You can also export your data and send automated email reports. Captura de pantalla de OvationTix: Engage household groups holistically with household profiles. Share benefits between household members and interact with households as a group to provide a better customer experience. Captura de pantalla de OvationTix: Give your customers options to share experiences with friends and family. Gift cards open a new source of revenue for you while exposing your organization to new patrons.

Opiniones de OvationTix

Opiniones de OvationTix

Calificación general
4.7
/
5
Excelente
29

Muy bien
7

Normal
1

Pobre
1

Malo
0

Relación calidad-precio
4.6
Funciones
4.4
Facilidad de uso
4.5
Asistencia al cliente
4.8
95% Un ha recomendado esta aplicación
Hillary C.

an excellent box office with expanding development tools

Everyone has been very open to feedback and notify users right away when new features roll out. For example, I was thrilled when Development Notes were added to report output.


Traducir con Google
Penn G.

Vineyard Theatre OvationTix review

The Vineyard uses OvationTix for both our ticketing functions as well as a fundraising and donor database platform. For an organization our size with a lot of users who need different things from the software, it's a very good system.


Traducir con Google
Lisa C.

This service is horrible

Not very good.


Traducir con Google
Ann G.

Right size, right price, excellent customer service

OvationTix is the right-sized software for our medium-sized theatre. We are working in a new model, and we needed a consortium-style box office that wouldn't break the bank. We wanted to be able to sell tickets across several companies without compromising the data or independence among the companies. OT could help us with this odd model, at a reasonable price that even the smaller companies could afford. In addition, we needed something we could train rotating apprentices to use, so we needed it to be simple. And the OT team has been so responsive to every issue we've had. I also like that they are still clearly working on the software - this isn't a product that they've set and won't change. They add new things and listen to our requests.


Traducir con Google
Meredith S.

Great Service for Patrons and Companies Alike!

We've been using OvationTix since its inception. With dozens of shows throughout the year, including many for which we function purely as Presenters, the functionality of OvationTix has been crucial to our success. Our presented productions can monitor and see the success of their shows, and we can manage the overall process. We enjoy working with OvationTix so much that we began using it to track all of our donations years ago.


Traducir con Google
Hillary C.
Sector: Artes escénicas
Tamaño de la empresa: 13-50 empleados
Traducir a español

an excellent box office with expanding development tools

Software usado A diario durante Más de dos años
Revisado el 7/8/2019
Fuente de la reseña: Capterra

Everyone has been very open to feedback and notify users right away when new features roll out. For example, I was thrilled when Development Notes were added to report output.

Puntos a favor

I appreciate how easy it is to set up, manage, and follow up on our events throughout the season. It is especially powerful to be able to track an audience member's 360* participation from first RSVP, to package buyer, to donor.

Puntos en contra

The "Communications" functions, which essentially track appeals sent, are not as searchable and report-friendly as I would like.

Traducir a español

Respuesta de AudienceView

Hi Hillary,

Thank you so much for the review and for the feedback about the Communications Tool. That is definitely a feature that we are looking to improve so I will share your feedback with our product team.

Thanks again!

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 9.0/10

Penn G.
Sector: Arte y artesanía
Tamaño de la empresa: 13-50 empleados
Traducir a español

Vineyard Theatre OvationTix review

Software usado A diario durante Más de dos años
Revisado el 19/8/2019
Fuente de la reseña: Capterra

The Vineyard uses OvationTix for both our ticketing functions as well as a fundraising and donor database platform. For an organization our size with a lot of users who need different things from the software, it's a very good system.

Puntos a favor

The software is super easy to use and, for the most part, logically/intuitively organized.

Puntos en contra

The reporting functions exist in two different locations, and it's not always obvious where I should start when looking for specific information.

Traducir a español

Respuesta de AudienceView

Hi Penn, thanks so much for your feedback about OvationTix. We are glad to hear that it's a good fit for The Vineyard! We are constantly striving to improve our functionality, and that includes reporting - so be on the lookout for updates there soon :)

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Lisa C.
Sector: Entretenimiento
Tamaño de la empresa: 2-10 empleados
Traducir a español

This service is horrible

Software usado Mensualmente durante Más de dos años
Revisado el 21/8/2019
Fuente de la reseña: Capterra

Not very good.

Puntos a favor

Nothing. And the fact that I wrote that and this survey won't allow me to submit unless I say one good thing. So here is the one thing I like, It's easy to get onto the website.

Puntos en contra

That if there are any issues and if someone where new to this software they have no clue who to call for technical issues. You do not have it on your page where it is right there for someone to find should they need assistance right away. Added a row of seats on the website which put us over capacity in our theatre. It is a fire code violation and we can get fined.

Traducir a español

Respuesta de AudienceView

Hi Lisa. We're sorry to hear you haven't been having a great experience with OvationTix. We'd like to try to make things better! Your Customer Success Manager will be reaching out to you shortly.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 0.0/10

Ann G.
Sector: Artes escénicas
Tamaño de la empresa: 2-10 empleados
Traducir a español

Right size, right price, excellent customer service

Software usado A diario durante 6-12 meses
Revisado el 7/8/2019
Fuente de la reseña: Capterra

OvationTix is the right-sized software for our medium-sized theatre. We are working in a new model, and we needed a consortium-style box office that wouldn't break the bank. We wanted to be able to sell tickets across several companies without compromising the data or independence among the companies. OT could help us with this odd model, at a reasonable price that even the smaller companies could afford. In addition, we needed something we could train rotating apprentices to use, so we needed it to be simple. And the OT team has been so responsive to every issue we've had. I also like that they are still clearly working on the software - this isn't a product that they've set and won't change. They add new things and listen to our requests.

Puntos a favor

Easy to use and train others to use;
Customer service is super-responsive and they talk to you like human beings;
One piece of software for both ticketing and development;
It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it;
Clear, easy reports that you can save and/or automate;
OvationTix is willing to work with us to create new solutions for our unique business model.

Puntos en contra

We've had some hiccups with customer service over terminology;
The transition was complicated because OvationTix and our previous software used exact opposite categories to sort, etc.
I wish the automated receipts and acknowledgements for patrons were a little prettier.

Traducir a español

Respuesta de AudienceView

Ann, thank you so much for this feedback! We are so happy to hear that OvationTix serves your theatre well. We look forward to growing and improving with you!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Meredith S.
Sector: Entretenimiento
Tamaño de la empresa: 13-50 empleados
Traducir a español

Great Service for Patrons and Companies Alike!

Software usado A diario durante Más de dos años
Revisado el 21/9/2016
Fuente de la reseña: Capterra

We've been using OvationTix since its inception. With dozens of shows throughout the year, including many for which we function purely as Presenters, the functionality of OvationTix has been crucial to our success. Our presented productions can monitor and see the success of their shows, and we can manage the overall process. We enjoy working with OvationTix so much that we began using it to track all of our donations years ago.

Puntos a favor

- Sales Format is customizable to match your website, so customers don't know they're going off-site to purchase their tickets
- Easy to add packages, products and donations to the offerings
- Easy to set up numerous shows and events throughout the year and share access to box office information to select individuals for select productions
- Ability to track all donor activity, including donations, attendance at shows, and product purchases (such as Auction wins or merchandise sales)
- Ability to sort donors by category or campaign
- Ability to have multiple donor campaigns for multiple projects
- The online format allows our Development Staff to work remotely when necessary because all donor information is on the cloud

Puntos en contra

The ability to track pledges and offset them with donations is still in development. We'd like to be able to track a donation for its intended fiscal year, but that feature is not currently available. It would also be nice to be able to track Grant Deadlines and activity, as one can do with some of the more expensive programs.

Traducir a español

Respuesta de TheaterMania.com

You're taking full advantage of our fundraising and ticketing functions! We're continuing to work on enhancements to both. The new "Donor Profile" view may be of interest to you and yes, continued development on pledges and fiscal year changes is in process. If she hasn't been in touch already, Melissa, your account executive, will be in touch with you shortly to demonstrate some new pledge functionality that might address your current need. Please keep checking your email for the newsletter as these enhancements will keep rolling out for you and all of our nonprofit partners.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
9.4/10
Basado en 38 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de OvationTix

Precios de OvationTix

A partir de
N/A
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.6/5
Basado en 38 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de OvationTix

Funciones de OvationTix

API
Base de datos de clientes
Base de datos de contactos
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Encuestas y comentarios
Gestión de calendarios
Gestión de contactos
Importación y exportación de datos
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.4/5
Basado en 38 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre OvationTix

Preguntas frecuentes sobre OvationTix

He aquí algunas preguntas frecuentes sobre OvationTix.

P. ¿Qué tipo de planes de precios ofrece OvationTix?

OvationTix ofrece los siguientes planes de precios:

Modelo de precios: Suscripción

Prueba gratis: No disponible

P. ¿Cuáles son las características principales de OvationTix?

No tenemos información sobre las características de OvationTix

P. ¿Quiénes son los usuarios habituales de OvationTix?

Los clientes habituales de OvationTix son:

Empresas medianas, Sin ánimo de lucro, Empresas pequeñas

P. ¿Qué idiomas admite OvationTix?

OvationTix admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece OvationTix?

OvationTix cuenta con los siguientes planes de precios:

Suscripción

P. ¿OvationTix es compatible con dispositivos móviles?

OvationTix admite los siguientes dispositivos:

Android

P. ¿Con qué otras aplicaciones se integra OvationTix?

OvationTix se integra con las siguientes aplicaciones:

Constant Contact, Mailchimp

P. ¿Qué tipo de asistencia ofrece OvationTix?

OvationTix ofrece las siguientes opciones de asistencia:

Asistencia en línea, Preguntas frecuentes, Base de conocimientos, Asistencia telefónica, Tutoriales en vídeo