Información general sobre OvationTix
¿Qué es OvationTix?
OvationTix es un software de venta de entradas basado en la nube. Está diseñado para el sector de artes escénicas y es adecuado tanto para usos comerciales como sin ánimo de lucro, incluidos teatros pequeños y grandes, centros de artes escénicas, lugares para conciertos musicales, museos, festivales, eventos y exposiciones. Los usuarios pueden administrar los precios de las entradas, vender entradas para eventos individuales, suscripciones y membresías, recibir donaciones únicas y recurrentes, enviar actualizaciones por correo electrónico a los patrocinadores, realizar un seguimiento y analizar las actividades de los patrocinadores, generar informes y más.
OvationTix ofrece capacidades de precios dinámicos que permiten a los usuarios especificar precios de entradas para diferentes eventos, áreas de asientos y asientos individuales. Los asientos se pueden mover y los precios de las entradas se pueden cambiar incluso cuando el espectáculo ya está en venta. Las entradas se pueden vender online a través de páginas web personalizables o a través del centro de atención telefónica interno de OvationTix. Los usuarios pueden personalizar su página de emisión de entradas con su propia marca, diseño y texto, además de diseñar sus propios diseños y recibos de las entradas. Se puede ofrecer una variedad de paquetes de suscripción y membresía a los patrocinadores, con diferentes niveles de flexibilidad. Además se pueden ofrecer entradas gratuitas o con descuento a cambio de donaciones por encima de un determinado nivel. Los donantes pueden hacer donaciones únicas y donaciones recurrentes mensuales, trimestrales o anuales, las cuales son recibidas automáticamente por el sistema de facturación automatizado incorporado.
OvationTix incluye un CRM totalmente integrado, que permite a los usuarios capturar y registrar datos, incluidos asistencia, datos demográficos, historias de suscriptores, donantes, miembros, tareas, notas y más. Se pueden crear listas segmentadas para recaudación de fondos, comunicaciones y marketing. Se pueden enviar correos electrónicos automatizados antes y después del espectáculo, con mensajes personalizados para actualizar a los patrocinadores y cultivar las relaciones. Se puede hacer un seguimiento de las conversiones y el ROI en tiempo real. Los usuarios pueden generar informes de ventas detallados y analizar las tendencias de las ventas a lo largo del tiempo.
Información general sobre OvationTix
Precio
Opciones de precios
Funciones de OvationTix
Capturas de pantalla
Opiniones de OvationTix
Opiniones de OvationTix
an excellent box office with expanding development tools
Everyone has been very open to feedback and notify users right away when new features roll out. For example, I was thrilled when Development Notes were added to report output.
Vineyard Theatre OvationTix review
The Vineyard uses OvationTix for both our ticketing functions as well as a fundraising and donor database platform. For an organization our size with a lot of users who need different things from the software, it's a very good system.
This service is horrible
Not very good.
Right size, right price, excellent customer service
OvationTix is the right-sized software for our medium-sized theatre. We are working in a new model, and we needed a consortium-style box office that wouldn't break the bank. We wanted to be able to sell tickets across several companies without compromising the data or independence among the companies. OT could help us with this odd model, at a reasonable price that even the smaller companies could afford. In addition, we needed something we could train rotating apprentices to use, so we needed it to be simple. And the OT team has been so responsive to every issue we've had. I also like that they are still clearly working on the software - this isn't a product that they've set and won't change. They add new things and listen to our requests.
Great Service for Patrons and Companies Alike!
We've been using OvationTix since its inception. With dozens of shows throughout the year, including many for which we function purely as Presenters, the functionality of OvationTix has been crucial to our success. Our presented productions can monitor and see the success of their shows, and we can manage the overall process. We enjoy working with OvationTix so much that we began using it to track all of our donations years ago.
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an excellent box office with expanding development tools
Puntos a favor
I appreciate how easy it is to set up, manage, and follow up on our events throughout the season. It is especially powerful to be able to track an audience member's 360* participation from first RSVP, to package buyer, to donor.
Puntos en contra
The "Communications" functions, which essentially track appeals sent, are not as searchable and report-friendly as I would like.
Respuesta de AudienceView
Hi Hillary,
Thank you so much for the review and for the feedback about the Communications Tool. That is definitely a feature that we are looking to improve so I will share your feedback with our product team.
Thanks again!
Vineyard Theatre OvationTix review
The Vineyard uses OvationTix for both our ticketing functions as well as a fundraising and donor database platform. For an organization our size with a lot of users who need different things from the software, it's a very good system.
Puntos a favor
The software is super easy to use and, for the most part, logically/intuitively organized.
Puntos en contra
The reporting functions exist in two different locations, and it's not always obvious where I should start when looking for specific information.
Respuesta de AudienceView
Hi Penn, thanks so much for your feedback about OvationTix. We are glad to hear that it's a good fit for The Vineyard! We are constantly striving to improve our functionality, and that includes reporting - so be on the lookout for updates there soon :)
This service is horrible
Not very good.
Puntos a favor
Nothing. And the fact that I wrote that and this survey won't allow me to submit unless I say one good thing. So here is the one thing I like, It's easy to get onto the website.
Puntos en contra
That if there are any issues and if someone where new to this software they have no clue who to call for technical issues. You do not have it on your page where it is right there for someone to find should they need assistance right away. Added a row of seats on the website which put us over capacity in our theatre. It is a fire code violation and we can get fined.
Respuesta de AudienceView
Hi Lisa. We're sorry to hear you haven't been having a great experience with OvationTix. We'd like to try to make things better! Your Customer Success Manager will be reaching out to you shortly.
Right size, right price, excellent customer service
OvationTix is the right-sized software for our medium-sized theatre. We are working in a new model, and we needed a consortium-style box office that wouldn't break the bank. We wanted to be able to sell tickets across several companies without compromising the data or independence among the companies. OT could help us with this odd model, at a reasonable price that even the smaller companies could afford. In addition, we needed something we could train rotating apprentices to use, so we needed it to be simple. And the OT team has been so responsive to every issue we've had. I also like that they are still clearly working on the software - this isn't a product that they've set and won't change. They add new things and listen to our requests.
Puntos a favor
Easy to use and train others to use;
Customer service is super-responsive and they talk to you like human beings;
One piece of software for both ticketing and development;
It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it;
Clear, easy reports that you can save and/or automate;
OvationTix is willing to work with us to create new solutions for our unique business model.
Puntos en contra
We've had some hiccups with customer service over terminology;
The transition was complicated because OvationTix and our previous software used exact opposite categories to sort, etc.
I wish the automated receipts and acknowledgements for patrons were a little prettier.
Respuesta de AudienceView
Ann, thank you so much for this feedback! We are so happy to hear that OvationTix serves your theatre well. We look forward to growing and improving with you!
Great Service for Patrons and Companies Alike!
We've been using OvationTix since its inception. With dozens of shows throughout the year, including many for which we function purely as Presenters, the functionality of OvationTix has been crucial to our success. Our presented productions can monitor and see the success of their shows, and we can manage the overall process. We enjoy working with OvationTix so much that we began using it to track all of our donations years ago.
Puntos a favor
- Sales Format is customizable to match your website, so customers don't know they're going off-site to purchase their tickets
- Easy to add packages, products and donations to the offerings
- Easy to set up numerous shows and events throughout the year and share access to box office information to select individuals for select productions
- Ability to track all donor activity, including donations, attendance at shows, and product purchases (such as Auction wins or merchandise sales)
- Ability to sort donors by category or campaign
- Ability to have multiple donor campaigns for multiple projects
- The online format allows our Development Staff to work remotely when necessary because all donor information is on the cloud
Puntos en contra
The ability to track pledges and offset them with donations is still in development. We'd like to be able to track a donation for its intended fiscal year, but that feature is not currently available. It would also be nice to be able to track Grant Deadlines and activity, as one can do with some of the more expensive programs.
Respuesta de TheaterMania.com
You're taking full advantage of our fundraising and ticketing functions! We're continuing to work on enhancements to both. The new "Donor Profile" view may be of interest to you and yes, continued development on pledges and fiscal year changes is in process. If she hasn't been in touch already, Melissa, your account executive, will be in touch with you shortly to demonstrate some new pledge functionality that might address your current need. Please keep checking your email for the newsletter as these enhancements will keep rolling out for you and all of our nonprofit partners.
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Precios de OvationTix
Precios de OvationTix
Compara las alternativas según la relación calidad-precio
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Funciones de OvationTix
Funciones de OvationTix
Compara con las alternativas según la valoración de características
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Categorías
Categorías
Preguntas frecuentes sobre OvationTix
Preguntas frecuentes sobre OvationTix
He aquí algunas preguntas frecuentes sobre OvationTix.
P. ¿Qué tipo de planes de precios ofrece OvationTix?
OvationTix ofrece los siguientes planes de precios:
Modelo de precios: Suscripción
Prueba gratis: No disponible
P. ¿Cuáles son las características principales de OvationTix?
No tenemos información sobre las características de OvationTix
P. ¿Quiénes son los usuarios habituales de OvationTix?
Los clientes habituales de OvationTix son:
Empresas medianas, Sin ánimo de lucro, Empresas pequeñas
P. ¿Qué idiomas admite OvationTix?
OvationTix admite los siguientes idiomas:
Inglés
P. ¿Qué tipo de planes de precios ofrece OvationTix?
OvationTix cuenta con los siguientes planes de precios:
Suscripción
P. ¿OvationTix es compatible con dispositivos móviles?
OvationTix admite los siguientes dispositivos:
Android
P. ¿Con qué otras aplicaciones se integra OvationTix?
OvationTix se integra con las siguientes aplicaciones:
Constant Contact, Mailchimp
P. ¿Qué tipo de asistencia ofrece OvationTix?
OvationTix ofrece las siguientes opciones de asistencia:
Asistencia en línea, Preguntas frecuentes, Base de conocimientos, Asistencia telefónica, Tutoriales en vídeo
Everyone has been very open to feedback and notify users right away when new features roll out. For example, I was thrilled when Development Notes were added to report output.