--- description: Información actualizada sobre Smart Service. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Smart Service con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smart Service: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de planificación](/directory/233/scheduling/software) > [Smart Service](/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa) # Smart Service Canonical: https://www.getapp.com.mx/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa Página: 1 de 12\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa?page=2) > Smart Service agrega programación, despacho, gestión de clientes, órdenes de trabajo, facturación y más a QuickBooks, lo que la convierte en la mejor herramienta para el trabajo de servicios externos. > > Veredicto: 269 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 269 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: My Service Depot - **Ubicación**: Lewis Center, EE. UU. - **Constitución**: 1992 ## Contexto comercial - **Precio inicial**: USD 1.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés - **Países disponibles**: Antigua y Barbuda, Bahamas, Barbados, Canadá, Estados Unidos, Jamaica, San Cristóbal y Nieves, San Vicente y las Granadinas, Santa Lucía, Trinidad y Tobago ## Funciones - API - Acceso móvil - Alertas de móvil - Alertas y notificaciones - Almacen de archivos - Almacenamiento de documentos - Aplicación móvil - Arrastrar y soltar - Asignación de recursos - Barcode/Ticket Scanning - Base de datos de clientes - Base de datos de contactos - Búsqueda/filtro - CRM - Campos personalizables - Captura de firma a través de dispositivos móviles - Captura de imagen - Captura y transferencia de datos - Citas recurrentes - Cobro de pagos en el terreno ## Integraciones (en total: 7) - ChatGPT - Dropbox Business - Google Calendar - QuickBooks Enterprise - QuickBooks Online - QuickBooks Online Advanced - Twilio ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas de planificación](https://www.getapp.com.mx/directory/233/scheduling/software) ## Categorías relacionadas - [Herramientas de planificación](https://www.getapp.com.mx/directory/233/scheduling/software) - [Software administrador de los servicios de campo](https://www.getapp.com.mx/directory/255/field-service-management/software) - [Sistemas de puertas de garaje](https://www.getapp.com.mx/directory/1479/garage-door/software) - [Software para cerrajerías](https://www.getapp.com.mx/directory/2111/locksmith/software) - [Software de asignación de personal](https://www.getapp.com.mx/directory/520/service-dispatch/software) ## Alternativas 1. [Connecteam](https://www.getapp.com.mx/software/105401/connecteam) — 4.6/5 (5138 reviews) 2. [Jobber](https://www.getapp.com.mx/software/90723/jobber) — 4.6/5 (1440 reviews) 3. [FieldPulse](https://www.getapp.com.mx/software/105687/fieldpulse) — 4.6/5 (427 reviews) 4. [ServiceTitan](https://www.getapp.com.mx/software/104311/servicetitan) — 4.3/5 (325 reviews) 5. [Housecall Pro](https://www.getapp.com.mx/software/101089/housecall-pro) — 4.7/5 (2739 reviews) ## Opiniones ### "Simple and easy to use excellent service and great customer support." — 5.0/5 > **Usuario verificado** | *24 de julio de 2018* | Telecomunicaciones | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: This software has made the day to day struggles a breeze and customer handling easy, cannot remember a time not using this system > > **Puntos en contra**: The day to day use of this service is great however if there was one thing I could change it would be the location of the calendar very bulky. > > Great Customer Support ----- ### "Good Product for Service and Installations" — 5.0/5 > **Brad** | *29 de abril de 2024* | Servicios medioambientales | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Ability to communicate job information between the office and the field > > **Puntos en contra**: making changes to customer names if clumsy. > > Happy with the product. We use it to create, schedule, update, communicate and invoice hundreds of jobs per week. ----- ### "Beware before you buy." — 3.0/5 > **Larry** | *27 de diciembre de 2017* | Seguridad e investigaciones | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Great Dashboard for dispatcher. It allows the dispatcher to customize how they operate and make great decisions. Wish there was a place to park unassigned calls. Nice interface with Quickbooks. Good overall features. Really wanted this product to work for us. > > **Puntos en contra**: Serious security flaws that let your techs email your hard earned customer information to their personal email or worse yet your competitor with no tracking. Was told during sales demo this could be turned off with a "radio button". It was our number one reason for buying and explained up front. After purchase and during training we demanded to see how this was to be done and our trainer was honest and said the salesman was wrong and halted the training. They refused to change the mobile app to disable this. Gave them a few days they asked to address this and they could not demonstrate after several tries how this was to be done. The only viable suggestion was to lock down all the smart phones with a 3rd party mobile management software which would prevent our techs from receiving and sending troubleshooting documentation. We demanded a refund which was prompt but not the full amount despite the deception. The upper management will not return calls but instead sent me an emailed legal threat if I dared to review the product online. They actually used the word "Disparage" which is supposed to have a dishonest component to it. Everything here is honest. They plan to sue for liquidated damages for each negative review. Good product, dishonest salespeople and an upper management that doesn't care to try and win a customer or apologize for their salespeople's misplaced exuberance. > > None. We returned it for a smaller refund. ----- ### "Smart Service is the program we use on an hourly basis to keep our service business going." — 5.0/5 > **Milakaa** | *27 de marzo de 2018* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Basic scheduling is very easy to learn, it only took me a couple of days to start scheduling basic calls. The rest involved mainly learning the service business that I work for in order to discover other needs within Smart Service. There is additional support via Smart Service's monthly webinars on various topics to assist with learning. I've attended 'Service Agreements' which I didn't know was possible until the webinar. I really like the reporting feature, it can generate useful data by request. For instance, pulling reports by customer location; if I want to view which customers live in South San Francisco I can easily create filters to do so. You really don't know how valuable a program is until your without it. We experienced our internet being down for half a day and had to go back to paper scheduling; that made us all realize how important Smart Service is to our business for sure\! > > **Puntos en contra**: If you misspell a customer name after selecting 'new customer/prospect' and make it to the main customer screen, you have to go into QuickBooks to make the corrections although it is a new customer. It would be better for new customers only to keep it unlocked until save is selected. That would save some time; I don't make constant errors but it happens occasionally. Also, tracking technicians does not seem to work 100%. I've made sure that their tablets are syncing but only have three technicians showing up on the map. Sometimes it can take a long time to load a customer and that delays a call and time. Other than those three minor problems, I can't really think of anything else. > > Everything is organized for me, makes taking, tracking calls a breeze\! ----- ### "ACI Smart Service Review 09-21-2016" — 5.0/5 > **Denise** | *21 de septiembre de 2016* | Seguridad e investigaciones | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ease of entering customers, service tickets, time keeping and the GPS tracking are great benefits of this system. For the most part our technicians have been easily trained on the process and it has cut down on a lot of their processing time in the field. > > **Puntos en contra**: We have used the "Get Customer" or "Sync Customer" functions many times and since some of our office employees enter data directly into QuickBooks, we've lost a lot of email address and contact information on our customers. This information is critical to our database and it's very frustrating to try to rebuild. We have several labor descriptions for our business and the work tickets can be set up correctly for the type of labor on a service call, the information transfers to the invoice in QB correctly, but defaults to ONE labor description on the time cards. So I end up having to revise nearly ever time card entry to correct the labor code. Also have to change the service or installation name from the sales rep's name to the actual technician that did the work. This has made the payroll processing a lot more time consuming than it used to be when it was entered directly through the time card entry in QB. > > We have been using Smart Service with the IFleet portion for our technicians in the field for about 4 years now. Overall it is a very good system. ----- Página: 1 de 12\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados