TicketSource
Sobre TicketSource
TicketSource es un sistema gratuito de taquilla para sedes, organizadores de eventos y asistentes. Para eventos y sedes de todos los tamaños, que venden de 10 a 10 000 entradas, TicketSource integra las ventas de entradas de taquilla, las reservas en línea y los registros de clientes en una sola plataforma fácil de manejar. Para los asistentes, TicketSource simplifica el proceso de compra de entradas a través de una interfaz de compra con la marca del evento.
Como plataforma de autoservicio, TicketSource es ideal para aquellos que desean administrar sus eventos en línea, en horario ininterrumpido. Las tarifas de reserva, que pueden ser absorbidas por los compradores de las entradas, se calculan de acuerdo con los precios de las entradas establecidas y se aplican a todos los pagos con tarjeta de crédito, tarjeta de débito y PayPal. Los organizadores pueden personalizar las pantallas de TicketSource con sus propios gráficos, marca y logotipo, optimizando la experiencia de compra de entradas para los compradores. Mediante la aplicación TicketShop, los organizadores también pueden vender entradas directamente desde su sitio web y página de redes sociales.
Según el evento y la sede, los organizadores pueden ofrecer entradas numeradas en un plano de asientos en pantalla o bien boletos de admisión general. Las entradas pueden emitirse como entradas electrónicas, entradas móviles, entradas con impresión térmica o, incluso, pulseras con código QR.
TicketSource es adecuado para eventos de cualquier tamaño y tipo, en sedes de cualquier tamaño y forma. La plataforma ha sido utilizada por escuelas, universidades, iglesias, clubes, festivales, estadios y teatros, y si los compradores de entradas absorben las tarifas de reserva en lugar de los vendedores, TicketSource es efectivamente de uso gratuito.
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Alternativas
Ticket Tailor
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Opiniones
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- Sector: Artes escénicas
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Quality service with friendly, helpful help and advice
Revisado el 1/10/2022
Five star rating. Easy to use. Pleasant and helpful staff. Easy to contact on the phone. No long...
Five star rating. Easy to use. Pleasant and helpful staff. Easy to contact on the phone. No long arduous messages whilst waiting to get through and no long wait time. I often get through in a matter of seconds. I don't recall ever having to wait more than a two or three minutes before my call is answered.
Puntos a favor
Setting up a ticketing system for an event is always easy, even for a technophobe like me. Easy step by step instructions and options. If I've ever had any problems or made any mistakes that I couldn't rectify, TicketSource are easy to contact on the phone, and will take time helping me with step by step instructions. I have never felt rushed or made to feel foolish if I don't understand what they are telling me the first time.
There is no hard sell and I'm not bombarded with emails telling me about their products.
Puntos en contra
Setting up a new system can be a little confusing to anyone who hasn't done it before, but help is readily available if needed.
We are a small theatre studio, and obviously put on shows and productions. However, recently, we considered doing a music show and setting up the seating in a cabaret style with seats around tables. It did occur to me that it would have been good to have been able to set up a seating plan that showed a symbol/shape; circle, square, rectangle etc. that could be selected to indicate seating around a table. In the end, I went for everyone sitting where they like, so it wasn't relevant this time.
Respuesta de TicketSource UK
Thank you very much for sharing your feedback Margaret, that is really appreciated, and we are pleased to hear you have had such a positive experience with our customer success team. All the best.
- Sector: Instituciones religiosas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Good service
Revisado el 7/6/2023
Puntos a favor
Did what we needed it to do. Simple service
Puntos en contra
Would have been helpful to be able to allocate 'house' tickets in General Admission venues. Maybe this was possible but I wasn't able to work it out.
Alternativas consideradas
EventbriteRazones para cambiar a TicketSource
Good rate for registered charitiesRespuesta de TicketSource UK
Hi Gareth, thanks for taking the time to share your feedback. Please get in touch with our team if you wish to discuss options for allocating house seats for your event.
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
Works as expected
Revisado el 11/1/2017
Does what it promises.
Editing entries is harder than it needs to be. I never click on the...
Does what it promises.
Editing entries is harder than it needs to be. I never click on the correct menu option the first time - definitely not intuitive to anyone other than the writer of the software. This would be less frustrating if I used the system more often but with only a couple of events a year I have to learn the quirks again each time.
Respuesta de TicketSource UK
Hi Richard, thank you for taking the time to give us feedback. It's always appreciated!
If you're able to offer more specific detail on what you'd change about the system to make editing entries easier, we'd be happy to work with you on improving the situation. You can contact us here:
https://www.ticketsource.co.uk/contactus
- Sector: Hostelería
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Loved using ticket source
Revisado el 16/8/2023
I loved that we could share the booking fee with the customer and that it was one of the cheapest...
I loved that we could share the booking fee with the customer and that it was one of the cheapest fees around when I searched. It felt smooth, quick and simple to use for my business and for customers. Refunds were easy to issue and contacting customers with event updates via Ticket Source was easy. Will defintely use it again.
Puntos a favor
I loved the landing page for purchasing tickets and the ability to customise the look.
Puntos en contra
Some of the reporting features could be easier to use but once you are familiar with it you will get the data you want. Also checking people in could be a little easier but I had no issue.
Respuesta de TicketSource UK
Hi Shanie, thank you very much for sharing your experience of TicketSource and we are pleased to hear everything went well for you.
- Sector: Música
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Glad we switched to TicketSource
Revisado el 12/7/2023
Excellent. I'm very glad we made the change
Excellent. I'm very glad we made the change
Puntos a favor
Customisable Box Office; non-profit discount; support (human and on-line
Puntos en contra
It's not really a con. I would like even more opportunity to customise the ticket shop
Alternativas consideradas
Ticket TailorRazones para elegir TicketSource
1. TicketSource is the least expensive of the apps we reviewed. Discount for non-profits very welcome.2. Paid out when they said they would.3. TicketSource has much the same facilities as previous provider.4. It’s easier to set up events in TicketSource than in the previous app we used.5TicketSource allows users to customise the appearance of the ‘ticket shop’ to a greater extent than the previous app.6. App embedded easily in a page on our website. Previous app supplied HTML code that needed modification to ensure that the embed was sized correctly 7. I find the online support for TicketSource is an improvement on our previous provider. Their knowledge base is good and video tutorials excellent. The TicketSource Team contacted me (unprompted) after I posted my first test events.Razones para cambiar a TicketSource
See aboveRespuesta de TicketSource UK
Hi Denis, thank you very much for sharing such detailed feedback. I am sure others will find this information very useful. We are so pleased your switch to TicketSource has been so positive.
Preguntas frecuentes sobre TicketSource
He aquí algunas preguntas frecuentes sobre TicketSource.P. ¿Qué tipo de planes de precios ofrece TicketSource?
TicketSource ofrece los siguientes planes de precios:
- Modelo de precios: Versión gratuita
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de TicketSource?
Los clientes habituales de TicketSource son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
P. ¿Qué idiomas admite TicketSource?
TicketSource admite los siguientes idiomas:
inglés
P. ¿TicketSource es compatible con dispositivos móviles?
TicketSource admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra TicketSource?
TicketSource se integra con las siguientes aplicaciones:
Mailchimp, Meta for Business
P. ¿Qué tipo de asistencia ofrece TicketSource?
TicketSource ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
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