MasterControl

MasterControl

Enterprise Quality Management

4.6/5 (32 opiniones)

Información general sobre MasterControl

MasterControl is an electronic quality management system (eQMS) that enables life science companies to eliminate paper-based quality processes, and observe regulatory standards. With MasterControl, organizations can improve on compliance with FDA regulations and ISO quality standards, while increasing manufacturing efficiency and product quality.

The web-based solution helps organizations automate GxP processes, and link each stage in a product's development lifecycle with every department. Automated routing and escalation help ensure quick responses to inputs from departments such as engineering, regulatory, manufacturing, QA, sales and marketing.

MasterControl's eQMS helps automate and streamline document, change, and training control, as well as corrective/preventive action (CAPA), audits, customer complaints, and other quality and business processes. The solution helps users with automating task assignment, scheduling, tracking, escalation, follow-up and more.

Training management features include assignment automation and tasks monitoring, as well as the sequencing of training courses. MasterControl’s nonconformance features help identify, evaluate, review and handle nonconforming materials. Quality audit management helps track basic audit information and findings, and automates the scheduling of recurring audit-related activities. Users can streamline the complaint-handling process using a multi-page form that customers can access from virtually anywhere.

Precio

A partir de
USD 1000.00/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Asia, Australia, Canadá, China, Alemania y otros 3, Japón, Reino Unido, Estados Unidos

Idiomas admitidos

Inglés

Reseñas de MasterControl

Calificación general
4.6/5
94% reseñas positivas
22
Excelente
8
Muy bien
2
Media
0
Mediocre
0
Horrible
Brittany B.
Traducir con Google

Initial Site to Multiple Sites

Software usado A diario durante Más de dos años
Revisado el 20/6/2019
Fuente de la reseña: Capterra

I've been a MasterControl System Administrator for two different types of companies now. Both companies started using MasterControl at one site and have/are spreading the usage of this software to their international locations. The process to deploy to other locations is very controlled and Administration has plenty of options in regards to how much data can be made available between the two.
Overall, great solution to the answer many of the needs of a company in today's regulated industries.

Puntos a favor

MasterControl bridges many of the critical functions of a regulated industry. The ability to have documents/training/audit/event forms/projects and more interacting directly is a huge advantage. All of these processes are required anyway, why waste resources on individual manual systems or separated software systems? MasterControl brings all of the benefits of a non-manual process with additional bonuses due to the inter-connectivity.

Puntos en contra

The pricing is quite steep - especially in regards to licensing it's always a significant business decision to invest in more.
The upgrade/enhancement process is actually designed well with the exception of retroactive updates. Many new/requested features are implemented in newer versions but upgrading is also a significant business decision.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

9.0/10
Rachael B.
Traducir con Google

Easy to use and MasterCOntrol have an excellent support service

Software usado A diario durante Más de un año
Revisado el 10/10/2018
Fuente de la reseña: Capterra

Our overall experience with MasterControl has been excellent, from the start of the project through to now. When we looked for a new QMS, MasterControl stood out from the other vendors we contacted. We have now streamlined our Complaints and CAPA process and have one central database instead of the multiple systems/databases that we had. We are now looking to implement Documents and Training... so the MasterControl adventure continues!

Puntos a favor

As a System Administrator of MasterControl, I really like how easy the system is to use and how our quality documents can be maintained in one central system instead of the multiple systems we had previously been using. The service offered by MasterControl has been excellent and we have worked with some amazing people during the configuration of the system. We also rate the Customer Support team as they are quick to respond to your issue and offer solutions quickly.

Puntos en contra

Currently the J-Reporting as we aren't finding it as simple to use as we expected. It's a very powerful tool to use but we've need a lot of support from MasterControl to develop our company-specific reports.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Kristin J.
Traducir con Google

A great company with an even better product.

Software usado A diario durante Más de dos años
Revisado el 4/2/2019
Fuente de la reseña: Capterra

Puntos a favor

There are so many different options you can choose to utilize to whatever best fits your company's needs. It's also great, because the different products can "communicate" with one another to pull information from one area to another. It saves our company so much time. Not to mention every time we have implemented a new product, it has been such a great experience. I know sometimes it can be stressful, but MC does such a great job at making the process as easy as possible. I truly can't say enough great things about the software of the company.

Puntos en contra

This isn't necessarily a software issue, we are hopefully upgrading to the cloud and we will have the new reporting system that we don't have now.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Yasmine D.
Traducir con Google

Cusotmize Customize Customize!

Software usado A diario durante Más de dos años
Revisado el 4/2/2019
Fuente de la reseña: Capterra

MasterControl has enabled our business to automate processes and capture electronic training and document approvals saving time and money and empowering end users to take control over their documents and processes.

Puntos a favor

I have been using MasterControl since 2004 and love the customization options available to me and my end users. You can customize just about anything in the system and make it your own. As a system administrator, its my job to deliver a product to my end users that is easy to use and that meets all of their needs and MasterControl gives me that ability.

Puntos en contra

MasterControl works best in Internet Explorer and has hiccups in other browsers, which tends to cause some confusion with end users.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Alecia O.
Traducir con Google

MasterControl Fan

Software usado A diario durante 6-12 meses
Revisado el 2/4/2019
Fuente de la reseña: Capterra

Overall, implementing MasterControl has increased what we can do as a company. We've freed up time and resources to focus on business matters as opposed to the housekeeping tasks that take up so much of everyone's time. MasterControl is constantly working on improvements and that give our company great confidence that this will be a long lasting relationship.

Puntos a favor

MasterControl has brought many improvements to our company including transparency and efficiency, two things that are near impossible with a paper system. We continuously find benefits and ways improve our use of the system and look forward to implementing more modules.

Puntos en contra

As a reporting nerd, I would like some more freedom / options with reports. I understand that large, involved reports can slow down processes for everyone on the cloud, but it would still be nice to have some more freedom or even a way to do reporting outside of the system.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10

Precios de MasterControl

A partir de
USD 1000.00/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Contact MasterControl for detailed pricing information.

Funciones de MasterControl

  • Auditoría
  • Creación de informes en tiempo real
  • Creación de informes personalizables
  • Creación de informes y estadísticas
  • Datos en tiempo real
  • Gestión de la conformidad
  • Importación y exportación de datos
  • Seguimiento de actividades

  • API
  • Almacenamiento de documentos
  • Campos personalizables
  • Gestión de facturas
  • Gestión de flujos de trabajo
  • Gestión de inventarios
  • Integración de terceros
  • Notificaciones automáticas
  • Panel de actividades
  • Registro de auditoría
  • Seguimiento de inventario
  • Supervisión

Más información sobre MasterControl

Funciones principales de MasterControl

  • Advanced reporting capabilities
  • Approval of all documents-based processes
  • Automate assignment and monitoring of training tasks
  • Automate scheduling, follow-up, tracking, escalation, review
  • Automate, streamline, and manage the audit process
  • Automated task assignment/routing
  • Best-practice "8D" process
  • Change control
  • Corrective actions (CAPA)
  • Corrective and preventive action system
  • Customer complaints software
  • Customizable reports
  • Defect tracking
  • Document approval
  • Document control
  • Electronic submissions
  • Forms-based processes automation
  • Group sign-off
  • ISO standards management
  • Incident management
  • Nonconformance automation software
  • Priority levels
  • Quality audit management
  • Real-time status
  • Risk assessment and classification
  • Sequencing of training courses
  • Streamline the change control procedure
  • Templates
  • Tracking capabilities
  • Training management

Beneficios

  • MasterControl enables users to streamline and automate task assignment/routing, scheduling, escalation, tracking, follow-up, review, and approval of all documents-based processes.

  • The MasterControl CAPA system tracks incidents and guides quality teams through CAPA implementation.

  • Customizable reports provide users with real-time status reports of the entire quality system, including change control tasks.

  • MasterControl streamlines complaint-handling with a simple, three-stop process in a pre-configured, multi-page form.

  • MasterControl facilitates electronic submissions of FDA applications, and provides assembling control and documentation tracking.

  • MasterControl was the world's first Quality Management System to become CFR 21 Certified. We also offer solutions for FDA, ISO, and Non-regulated/Non-compliance.

  • Preguntas frecuentes sobre MasterControl

    He aquí algunas preguntas frecuentes sobre MasterControl.

    P. ¿Qué tipo de planes de precios ofrece MasterControl?

    MasterControl ofrece los siguientes planes de precios:

    A partir de: USD 1000.00/mes

    Modelo de precios: Suscripción

    Prueba gratis: No disponible

    Contact MasterControl for detailed pricing information.

    P. ¿Cuáles son las características principales de MasterControl?

    MasterControl ofrece las siguientes características:

    • Advanced reporting capabilities
    • Approval of all documents-based processes
    • Automate assignment and monitoring of training tasks
    • Automate scheduling, follow-up, tracking, escalation, review
    • Automate, streamline, and manage the audit process
    • Automated task assignment/routing
    • Best-practice "8D" process
    • Change control
    • Corrective actions (CAPA)
    • Corrective and preventive action system
    • Customer complaints software
    • Customizable reports
    • Defect tracking
    • Document approval
    • Document control
    • Electronic submissions
    • Forms-based processes automation
    • Group sign-off
    • ISO standards management
    • Incident management
    • Nonconformance automation software
    • Priority levels
    • Quality audit management
    • Real-time status
    • Risk assessment and classification
    • Sequencing of training courses
    • Streamline the change control procedure
    • Templates
    • Tracking capabilities
    • Training management

    P. ¿Quiénes son los usuarios habituales de MasterControl?

    Los clientes habituales de MasterControl son:

    Empresas Grandes, Empresas medianas, Empresas pequeñas

    P. ¿Qué idiomas admite MasterControl?

    MasterControl admite los siguientes idiomas:

    Inglés

    P. ¿Qué tipo de planes de precios ofrece MasterControl?

    MasterControl cuenta con los siguientes planes de precios:

    Suscripción

    P. ¿MasterControl es compatible con dispositivos móviles?

    No tenemos información sobre los dispositivos compatibles con MasterControl

    P. ¿Con qué otras aplicaciones se integra MasterControl?

    MasterControl se integra con las siguientes aplicaciones:

    Microsoft Excel, Microsoft Powerpoint, Microsoft Word

    P. ¿Qué tipo de asistencia ofrece MasterControl?

    MasterControl ofrece las siguientes opciones de asistencia:

    Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo