--- description: Información actualizada sobre Freshsales. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Freshsales con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Freshsales: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Sistema CRM](/directory/230/crm/software) > [Freshsales](/software/104265/freshsales) # Freshsales Canonical: https://www.getapp.com.mx/software/104265/freshsales Página: 1 de 26\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/104265/freshsales?page=2) > Un CRM completo para equipos de ventas de alta velocidad con teléfono y correo electrónico integrados, seguimiento del comportamiento del usuario y evaluación de clientes potenciales. > > Veredicto: 622 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 622 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Freshworks - **Ubicación**: San Mateo, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 11.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino tradicional, español, francés, inglés, italiano, neerlandés, polaco, portugués, ruso - **Países disponibles**: Alemania, Argentina, Australia, Austria, Bolivia, Brasil, Bélgica, Canadá, Chile, Colombia, Costa Rica, Ecuador, Emiratos Árabes Unidos, España, Estados Unidos, Filipinas, Francia, India, Indonesia, Irlanda y 22 más ## Funciones - A/B Testing - API - Acceso móvil - Acciones activadas por evento - Alertas y notificaciones - Almacenamiento de documentos - Análisis de evolución de ventas - Análisis del embudo - Análisis estadístico - Análisis predictivo - Análisis visual - Aplicación móvil - Arrastrar y soltar - Asistencia al cliente - Automatización de marketing - Autoresponders - Autorizaciones basadas en roles - Base de datos de clientes - Base de datos de contactos - Búsqueda de clientes potenciales ## Integraciones (en total: 20) - Asana - Calendly - Docusign - Freshchat - Freshdesk - Gmail - Google Calendar - Google Workspace - HubSpot CRM - Mailchimp - Meta for Business - Microsoft 365 - PandaDoc - QuickBooks Online - QuickBooks Online Advanced … y 5 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software) ## Categorías relacionadas - [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software) - [Software CRM online](https://www.getapp.com.mx/directory/232/online-crm/software) - [Software para gestión del rendimiento empresarial](https://www.getapp.com.mx/directory/242/business-performance-management/software) - [Software de gestión de contactos](https://www.getapp.com.mx/directory/337/contact-management/software) - [Sistemas automatizados de ventas](https://www.getapp.com.mx/directory/338/sales-force-automation/software) ## Alternativas 1. [HubSpot CRM](https://www.getapp.com.mx/software/102533/hubspot-crm) — 4.5/5 (4468 reviews) 2. [Zoho CRM](https://www.getapp.com.mx/software/9908/zoho-crm) — 4.3/5 (6982 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.com.mx/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.com.mx/software/90378/salesforce) — 4.4/5 (18789 reviews) 5. [EngageBay CRM](https://www.getapp.com.mx/software/113999/engagebay-marketing) — 4.7/5 (908 reviews) ## Opiniones ### "Reliable and cost effective platform" — 4.0/5 > **Rebacca** | *3 de septiembre de 2024* | Empleo y contratación | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I really like the way it keeps the sales sequences and automates them. Making sales pipelines is not a big task on Freshsales. I would say this is one of the best CRM platforms am using. Moreover, the synchronizing system of the calendar works amazingly, if I talk about the pricing of Freshsales it is cost-effective and affordable product. > > **Puntos en contra**: To be honest it is working perfectly, before some months I was having some issues with add-ons but after getting assistance from its customer support I resolved the issue easily, so yes now there are no cons to write here. > > Overall experience is great. it is providing efficient services by automation our sales. I also appreciate the way it lets us track the sales activities. ----- ### "Freshsales CRM is a good solution for Insurance Companies" — 4.0/5 > **Jayanth** | *8 de agosto de 2023* | Seguros | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: - Good customer support team- Price- Customizations- Marketing capabilities- Add ons- Customer communication mediums (SMS/Email/Chat, Chat bots) > > **Puntos en contra**: - Product bugs- Feature limitations- Freshworks product integrations do not talk well with each other > > Freshsales has helped our organization overall. Our Insurance agents access everything from Leads, Customers, and Communications (SMS, Email, Chat) in Freshsales CRM. We have also integrated our internal systems with Freshsales CRM through custom app developments to customize the CRM as per our business requirements. ----- ### "Freshsales is a GREAT sales CRM for under $10M in revenue" — 3.0/5 > **Tyson** | *5 de mayo de 2022* | Servicios financieros | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: You can manage deals, deal stages, forecasting, and a lot more extremely well within this tool. It is surprisingly strong as a standard sales CRM and will meet most, if not all needs, for a small to mid-size company. It is a stronger offering that many that target this same segment. > > **Puntos en contra**: There is a lack of global integrations that make life easier, and as needs get more complex in reporting, deal structure, etc. Also, in the prospecting stages, it simply doesn't do well enough in tracking (which may again be an issue of integration, but is problematic). Leads are better tracked in another tool. > > I have built startup sales teams, and I would have chosen this over all of the other startup-class CRMs out there. It may not last forever, but in my opinion it will last many until they are closing $10+ in annual revenue. ----- ### "FreshSales: An extensive CRM for all your needs" — 5.0/5 > **Nikhil** | *14 de enero de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep a track of anything and everything throughout the software and also see every individual's progress to further see the projection of organization's upcoming revenue that can be generated. > > **Puntos en contra**: Notifications although automated can sometimes be delayed. > > I am almost content using Freshsales as all of the parts to my sales cycle can be tracked at one place and also I can just remain on one software throughout the day unless I am prospecting so it makes things very efficient and saves a lot of time. Also, helps me to create a workflow according to my preferences. ----- ### "Freshsales" — 4.0/5 > **Tanmayu** | *21 de noviembre de 2022* | Recursos Humanos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The interface is really good and the software is very easy to use. You can also run campaigns and sequences on your contacts with freshsales. Deals and pipeline management is very good and you can create all kinds of reports to keep track of everything. > > **Puntos en contra**: The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult. Other than that, there is a monthly limit of only 1000 marketing emails in a month which seems rather wrong and to increase that, you have to pay extra which is a lot. > > The tool we were previously using did not have the option to create deals and manage your revenue generation and pipeline, but ever since we have shifted to freshsales, that problem has disappeared. Also, the reporting and the analytics freshsales offers helps us in keeping track of all our data, activity and how we can streamline the process of sales and pipeline management. Other than that we can also create tasks and meetings on the dashboard, but now we have an all one in solution for all of this, thanks to freshsales. ----- Página: 1 de 26\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/104265/freshsales?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/104265/freshsales) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados