---
description: Información actualizada sobre Capsule. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Capsule con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Capsule: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Sistema CRM](/directory/230/crm/software) > [Capsule](/software/10397/capsule-crm)

# Capsule

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> Capsule es el CRM en línea simple e inteligente. Se utiliza para construir relaciones con los clientes más fuertes, hacer más ventas, ahorrar tiempo, estar más organizado y colaborar.
> 
> Verdict: Rated **4.5/5** by 167 users. Top-rated for **Probabilidad de recomendación**.

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## Quick Stats & Ratings

| Metric | Calificación | Detail |
| **En general** | **4.5/5** | 167 Opiniones |
| Facilidad de uso | 4.6/5 | Based on overall reviews |
| Asistencia al cliente | 4.5/5 | Based on overall reviews |
| Relación calidad-precio | 4.6/5 | Based on overall reviews |
| Funciones | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Zestia
- **Ubicación**: Manchester, RU
- **Founded**: 2009

## Commercial Context

- **Precio inicial**: USD 9.00
- **Modelo de precios**:  (Free version available) (Prueba gratis)
- **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: español, francés, inglés, portugués, portugués de Brasil
- **Available Countries**: Alemania, Argentina, Australia, Austria, Bolivia, Brasil, Bélgica, Canadá, Chequia, Chile, China, Colombia, Croacia, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Estonia, Finlandia, Francia and 25 more

## Funciones

- API
- Acceso móvil
- Acciones activadas por evento
- Alertas y notificaciones
- Almacenamiento de documentos
- Análisis de evolución de ventas
- Análisis predictivo
- Análisis visual
- Aplicación móvil
- Arrastrar y soltar
- Automatización de marketing
- Automatización de procesos empresariales
- Automatización proceso/flujo de trabajo
- Autorizaciones basadas en roles
- Base de datos de clientes
- Base de datos de contactos
- Búsqueda
- Búsqueda de clientes potenciales
- Búsqueda/filtro
- CRM

## Integrations (104 total)

- ActiveCampaign
- Acuity Scheduling
- Aircall
- Akita
- Asana
- Basecamp
- Benchmark Email
- Better Proposals
- BigCommerce
- CANDDi
- CallFire
- CallRail
- Callbell
- Chargebee
- Cin7 Core

... and 89 more integrations

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Chat

## Categoría

- [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software)

## Categorías relacionadas

- [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software)
- [Software para workflow](https://www.getapp.com.mx/directory/566/business-workflow/software)
- [Herramientas de email marketing](https://www.getapp.com.mx/directory/307/email-marketing/software)
- [Software de gestión de proyectos](https://www.getapp.com.mx/directory/332/project-management/software)
- [Herramientas de gestión de tareas](https://www.getapp.com.mx/directory/570/task-management/software)

## Alternativas

1. [HubSpot CRM](https://www.getapp.com.mx/software/102533/hubspot-crm) — 4.5/5 (4446 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.com.mx/software/90378/salesforce) — 4.4/5 (18761 reviews)
3. [Zoho CRM](https://www.getapp.com.mx/software/9908/zoho-crm) — 4.3/5 (6959 reviews)
4. [Bigin by Zoho CRM](https://www.getapp.com.mx/software/142099/bigin-by-zoho-crm) — 4.7/5 (716 reviews)
5. [Dynamics 365](https://www.getapp.com.mx/software/90844/dynamics-365) — 4.4/5 (5806 reviews)

## Opiniones

### "One of the applications I run my business on" — 5.0/5

> **Jeff** | *21 de julio de 2022* | Impresión | Recommendation rating: 10.0/10
> 
> **Puntos a favor**: I like how you can have separate contacts, organizations, and opportunities but that you can connect them all. Unlike some contact management tools, this gives you a ton of flexibility in tracking interactions and todos.
> 
> **Puntos en contra**: I wish there were a way to attach the same individual to multiple organizations. There is a workaround by embedding a URL in the info for each entity, but it would be nice to be able to see an individual and separate out the different communications based on the organization they are involved with.
> 
> This is one of three applications that I am in daily. I couldn’t have grown my business without it.

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### "Capsule is great\!" — 5.0/5

> **Barry** | *4 de agosto de 2020* | Contabilidad | Recommendation rating: 9.0/10
> 
> **Puntos a favor**: It's intuitiveness is certainly my biggest positive. To be able to get the system up and running quickly and efficiently is a massive plus point. It keeps me focussed on what I need to do daily and it has yielded results.
> 
> **Puntos en contra**: If I'm being picky I would like the ability to turn some features off. For example I don't use cases so I'd prefer if it just wans't there but it's a minor point.
> 
> It's been a joy. Deployed super quick and was working pretty much out the box. It's not bloated like other CRM's with loads of unnecessary fields and functionality that most people dont use anyway.

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### "Simple but limited CRM" — 3.0/5

> **Usuario verificado** | *9 de julio de 2023* | Consultoría de gestión | Recommendation rating: 3.0/10
> 
> **Puntos a favor**: It is quite easy to use and get up to speed with the core functionality of the CRM (e.g., adding new contacts, recording activities, etc.)
> 
> **Puntos en contra**: The functionality is limited, which meant that for most use cases we used some kind of a work around to make it work for consulting.
> 
> Was the first standalone CRM system we used, but due to fairly basic functionality we decided to keep it as a back up and switch to a different primary system (which has turned out to be better but still a bit lacking for the needs of a small consultancy)

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### "Pretty good." — 5.0/5

> **Ilia** | *10 de febrero de 2021* | Tecnología y servicios de la información | Recommendation rating: 10.0/10
> 
> **Puntos a favor**: What initially attracted us to this CRM was its cost effectiveness. I was impressed by how easy it was to deploy and run. The mobile app was pretty solid, easy to use and probably better or on par with some of the other (more expensive) CRM apps I've used. ~Capsule also had a decent project management function.
> 
> **Puntos en contra**: I think we had some trouble when trying to connect to Mail Chimp. From memory it took a long time to get it right.
> 
> Overall experience was positive. It's a solution that I recommend to people.

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### "Bang-for-buck the best CRM for Xero" — 4.0/5

> **Reuben** | *26 de abril de 2017* | Tecnología y servicios de la información | Recommendation rating: 8.0/10
> 
> **Puntos a favor**: Capsule does everything a CRM should:&#13;&#10;- All of your organisation and contact information in one place&#13;&#10;- Heaps of available integrations including MailChimp and Xero&#13;&#10;- Mobile app for capturing new leads&#13;&#10;- Customisable opportunity management&#13;&#10;- Customisable case (ticket) management&#13;&#10;- Email integration makes tracking email correspondence easy&#13;&#10;- Custom fields allow you to update your
> 
> **Puntos en contra**: Capsule has several weaknesses you should be aware of:&#13;&#10;- The opportunity management is customisable but fairly basic. Its great if you currently have no visibility of your pipeline, stages, value, probability or timeframes. There are apps out there that do these features better but not with all the other great stuff Capsule can do at the same price point.&#13;&#10;- Capsule is not a marketing automation tool but will help with your marketing&#13;&#10;- Capsule is not a sales pipeline tool but will improve your pipeline visibility&#13;&#10;- Capsule is not an email client&#13;&#10;- Capsule is not your accounts receivable management tool but will improve your collections

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## Links

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| en | <https://www.getapp.com/customer-management-software/a/capsule-crm/> |
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| pt | <https://www.getapp.com.br/software/10397/capsule-crm> |
| pt-PT | <https://www.getapp.pt/software/10397/capsule-crm> |

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