Regpack

4.4 (364)
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Software web para registros y pagos online.

Sobre Regpack

Regpack es una solución de gestión y registro para eventos basada en web que está diseñada para satisfacer las necesidades de las pequeñas y medianas empresas. El producto es ampliamente utilizado por organizaciones de todo Estados Unidos. Ayuda en la gestión de diversos cursos, ligas deportivas, solicitudes de conferencias, registros para campamentos y membresías.

Regpack ofrece una interfaz de registro inteligente que ayuda a los usuarios a crear formularios, ver solicitudes precisas, comunicarse automáticamente con los solicitantes y publicar eventos en múltiples plataformas de redes sociales. Los usuarios pueden crear un proceso de registro personalizado para cada tipo de solicitante, asegurando que toda la información relevante se recopile de una sola vez y facilitando una alta tasa de conversión. La solución ofrece comunicación basada en activadores. Esta permite a los usuarios enviar correos electrónicos automáticos masivos a una lista de participantes que se puede crear mediante herramientas de filtrado.

Regpack permite a los usuarios generar gráficos y tablas que ayudan a visualizar los datos. El motor estadístico del producto tiene capacidades de filtrado que permiten a los usuarios agrupar a los solicitantes según diversos criterios. Los datos se pueden exportar o compartir con otros usuarios en formato XLS, CSV o PDF. Para garantizar la seguridad e integridad de los datos, la solución implementa SSL durante el proceso de registro. También ofrece copias de seguridad periódicas de todos los datos, lo que asegura que no se pierdan los datos del usuario y que los solicitantes tengan acceso a la información más reciente.


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Regpack

4.4 (364)
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Precio inicial

USD 125.00
mes
USD 0.00
mes

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funciones

165
194

Integraciones

No se han encontrado integraciones
26

Facilidad de uso

4.0 (364)
4.0 (18,401)

Relación calidad-precio

4.4 (364)
4.0 (18,401)

Atención al cliente

4.3 (364)
4.1 (18,401)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

4.4 /5
(364)
Relación calidad-precio
4.4/5
Funciones
4.2/5
Facilidad de uso
4.0/5
Asistencia al cliente
4.3/5

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¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 364
Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Experiencia con Regpack

Revisado el 8/9/2023

Regpack es una buena herramienta en la que puedes gestionar inscripciones, crear y personalizar...

Regpack es una buena herramienta en la que puedes gestionar inscripciones, crear y personalizar formularios, procesar pagos, enviar recordatorios y generar informes.

Puntos a favor

Me gusta que me permite la gestión de inscripciones a mi organización, además de crear y personalizar formularios, procesar pagos, enviar recordatorios y generar informes.

Puntos en contra

El soporte es a través de correo electrónico y suele tarda mucho.

Kayla
Kayla
Calificación general
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Using Regpack has STREAMLINED and REVOLUTIONIZED our summer program registration process.

Revisado el 30/5/2018

Puntos a favor

Filtering options, pulling reports, in-software messaging system, professional look-- Regpack has truly changed the way that we register for our summer program. Everything was so simple to use for our parents who are constantly on the go. Everyone at Regpack has been extremely helpful, courteous and professional in each interaction. I could sing Regpack's praises from the mountaintops.

Puntos en contra

Email Server issues, lack of personalization/customization in the messaging system-- these are truly the smaller issues that I've had with Regpack. As a communications coordinator, I want our brand to be consistent throughout every platform and communication medium; however, I realize that the messaging system could possibly be built out so that all messages look the absolute best.

Respuesta de Regpack

Wow, Kayla, so great to hear that Regpack as revolutionized your registration process!

With all the free time you have from streamlining your registration process, seems like you deserve some free time up to a beautiful mountain top to singe our praises, and enjoy a nice picnic and the views!

Thanks so much for your feedback and being a part of the Regpack family!

Dominic
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

We needed customization and Regpack fit our needs the best.

Revisado el 18/12/2020

Puntos a favor

We needed more customization with our registration software because of the way we run our operation. Our previous software company was great but we had to change our workflow to fit in. Overtime, this became stressful and difficult. Regpack has been great because of the level of details I can adjust or manipulate to fit our needs.

Puntos en contra

There are many layers with Regpack that onboarding was a little difficult. Most of the resources are available in help articles and videos. Because of that, it requires someone who is able to learn on their own. The project specialist are available but it would be more beneficial if there was a community portal that we could tap into.

Respuesta de Regpack

Dominic, so great to hear that Regpack offers the flexibility to create your process the way you'd like it to be instead of the other way around! We're glad to have you as part of the RP family. We also invite you to join our bi-weekly Desk Side Chats where our Success team is available to you LIVE to answer questions and show best practice tips for using Regpack to the fullest!

Usuario verificado
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Terrible Customer Service Ruins Other Aspects of Regpack

Revisado el 27/8/2021

The worst customer service. We're live and they're ignoring emails. So either there's a bug they...

The worst customer service. We're live and they're ignoring emails. So either there's a bug they don't know how to fix and won't let us know, or once you've paid, they don't care. I've spent this past week attempting to get help and I'd rather be stuck on the 405 at 5PM with the sun in my eyes and four lanes of traffic to cross to make my exit than deal with them. They are costing us time and money as we wait for them to get around to helping us. Dramatic? Yes. I get that. Have I sent more emails than anyone ever should to try and get mediocre help? Also yes. Their line is that they respond 'in the order the emails are received' but apparently they can't hire enough people to answer them in order in a timely fashion. I would not recommend this to anyone, unless you absolutely cannot afford anything else. And then go in prepared, add a few minutes to your morning meditation, practice deep breathing as you wait and wait and wait for help.

Puntos a favor

We purchased this software because it was much cheaper than other versions of membership management software out there, so perhaps I should've been prepared. The function of the Dashboard / Administrative side is a bit obtuse and glitchy at times, but overall usable.

Puntos en contra

It's the customer service that really kills you. Since there are still obvious bugs in the system, you'd think they'd have a customer service team who are interested in helping you iron those out. I've been working with [SENSITIVE CONTENT] to get everything set up, so initially responses were timely. However, once you go live they hand you over to their general support team, which does not respond sooner than 12 hrs unless you loop in [SENSITIVE CONTENT] and then you'll get one email back from them during the business day on time sensitive issues but no follow up. I looped in [SENSITIVE CONTENT] in an effort to get the bugs addressed quickly and she proceeded to ignore my emails until I looped in [SENSITIVE CONTENT]. At which point I received timely emails for one morning (ie: I sent an email, they responded, I sent another email, and they responded, and then back to the long wait time). I think the really disappointing aspect is that [SENSITIVE CONTENT] couldn't even be bothered to respond to my emails requesting help and following up, despite the fact that we're live and have a serious issue to fix. The support that finally responded to this issue told us to change a setting, but that setting is already correct. When I responded with this information, it's been radio silence ever since.

Respuesta de Regpack

Hi there! I'm sorry to hear that you've had some frustration with our Support team. Upon reviewing your feedback and locating the team members and account you're referencing, our management team personally reviewed the email threads and found that response times were generally within 2-6 hours from receipt. Additionally our Support team, Project Management team, and Sales team was in constant communication with you to provide explanation and context for your questions and to ensure you went live on schedule and with the resources you needed to be successful.

If you have further feedback that our team can address personally, please let us know and we're glad to help.

Matthew
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Regpack's flexibility is what our organization needed

Revisado el 22/12/2021

Overall, I'm happy with my experience with Regpack. The ability to customize our registration forms...

Overall, I'm happy with my experience with Regpack. The ability to customize our registration forms has enabled my team to collect data without duplicating effort and with confidence in the data's accuracy. Our time and stress spent administering events has reduced drastically as a result.

Puntos a favor

I most appreciate Regpack's customizability in its registration. Our organization can easily set up forms and products that meet often-changing needs. Also, Regpack can collect data from international event participants, which is essential for us as a global organization.

Puntos en contra

We have received feedback from users that Regpack is challenging or confusing to use. An ineffective GUI causes this problem and will continue to do so until Regpack improves it. By updating the software to meet the standard set by more popular events platforms, Regpack will improve ease-of-use.

Respuesta de Regpack

Great to hear, Matthew, that you and your team can get the data you need from clients and increase productivity for your global business! It's a pleasure working with you.

Mostrando 5 opiniones de 364 Todas las opiniones

Preguntas frecuentes sobre Regpack

He aquí algunas preguntas frecuentes sobre Regpack.

Regpack ofrece los siguientes planes de precios:

  • A partir de: USD 125.00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de Regpack son:

51-200, 201-500, 501-1,000, 1,001-5,000

Regpack admite los siguientes idiomas:

inglés

Regpack admite los siguientes dispositivos:

No tenemos información sobre los tipos de integración de Regpack

Regpack ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Regpack.