Sobre Rosy

Rosy es una solución de gestión de salones y spas basada en web creada por el desarrollador de Illinois Floydware. Se dirige principalmente a propietarios de salones y spas de tamaño pequeño y mediano en los EE. UU., Canadá, Australia y Europa. Algunos de sus clientes incluyen Pam Fox, Nadine Salon y Salon L.

Rosy es una solución multifuncional que permite a los clientes de la empresa reservar sus citas a través del sitio web o la página de Facebook del salón. Los propietarios de salones pueden crear espacios de tiempo y permitir que sus clientes reserven su hora preferida. La solución genera alertas automáticas cuando un cliente reserva una cita y envía alertas de confirmación a personal y clientes mediante correos electrónicos y mensajes de texto.

Rosy se integra con Facebook y permite a los propietarios de salones promocionar eventos y paquetes especiales para los clientes directamente desde su página de Facebook. Así pueden conectarse con su público online de una mejor manera. Esta solución con acceso web móvil permite a los propietarios de salones ver y administrar citas directamente desde sus smartphones y tablets. Rosy incluye más de 60 plantillas de informes prediseñadas, fáciles de personalizar y listas para usar que satisfacen diferentes necesidades de creación de informes.

Rosy también ayuda a rastrear el inventario, asegurando que los productos se repongan automáticamente antes de llegar a un nivel mínimo de stock. El servicio de punto de venta (POS) permite gestionar tarjetas regalo, cajas registradoras y todas las demás transacciones. La solución también se puede usar para comercializar marcas y servicios. Su opción de envío masivo de correo electrónico permite a los clientes enviar correos electrónicos promocionales con información sobre ofertas, descuentos o paquetes grupales.

Rosy también ofrece varios servicios complementarios como procesamiento de tarjetas de crédito, impresión de balances, hardware de compras, creador de sitios web y más.

Precios desde:

USD 29.00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Rosy

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Canadá, Reino Unido, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

USD 29.00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Rosy

Imágenes

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Vídeo de Rosy
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Funciones

Funcionalidades totales de Rosy: 49

  • Acceso móvil
  • Aplicación móvil para clientes
  • Automatización de pedidos
  • Base de datos de clientes
  • Citas recurrentes
  • Confirmación y recordatorios
  • Controles o permisos de acceso
  • Creación de informes y estadísticas
  • Cuentas de clientes
  • Facturación
  • Firma electrónica
  • Gestión de alquiler de cabinas
  • Gestión de citas
  • Gestión de clientes
  • Gestión de comercio electrónico
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de empleados
  • Gestión de inventarios
  • Gestión de nóminas
  • Gestión de pedidos
  • Gestión de tarjetas de regalo
  • Historial de cliente
  • Importación y exportación de datos
  • Informes de ventas
  • Informes personalizables
  • Integraciones de terceros
  • Integración de redes sociales
  • Lectura de código de barras/tickets
  • Marketing por correo electrónico
  • Nóminas y comisiones
  • Pagos en línea
  • Para centros de belleza y balnearios
  • Perfiles de clientes
  • Planificación de personal
  • Procesamiento de pagos
  • Procesamiento de tarjetas de crédito
  • Programa de fidelización
  • Programación automatizada
  • Programación de citas
  • Programación de eventos
  • Punto de venta (POS)
  • Punto de venta (POS) al por menor
  • Recordatorios
  • Reserva de habitaciones
  • Reserva en línea
  • Seguimiento de inventario
  • Seguimiento de recomendaciones
  • Varias ubicaciones

Alternativas

Vagaro

4.7
#1 alternativa a Rosy
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WellnessLiving

4.4
#2 alternativa a Rosy
WellnessLiving es una solución todo en uno de reserva online, programación de recursos, generación de clientes...

MyTime

4.7
#3 alternativa a Rosy
MyTime es una plataforma totalmente integrada de programación, punto de venta y participación del cliente para cadenas...

Booker

4.1
#4 alternativa a Rosy
Software de reserva, planificación de horarios, punto de venta y marketing online basado en la nube: todo lo que...

Opiniones

Calificación general

4.7 /5
(138)
Relación calidad-precio
4.8/5
Funciones
4.5/5
Facilidad de uso
4.7/5
Asistencia al cliente
4.7/5

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Mostrando 5 opiniones de 138
Elizabeth N.
Calificación general
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The Rosy Software is great, but the customer service is what really makes it exceptional!

Revisado el 16/7/2018

The benefits I received from this software were excellent customer service, ease of website and...

The benefits I received from this software were excellent customer service, ease of website and salon software integration, ease of credit card and salon software integration, and ease of salon software set-up. As a new user, I was very easily able to set up my business info, add employees and their schedules, and add all of my salon and retail inventory. Highly recommend!

Puntos a favor

I am new to the salon business and have never used a scheduling/inventory software before. Because of the excellent customer service, I have been able to get our new salon up and running using the Rosy software. It takes time to learn, but is quite intuitive. Every single time I've called, customer service team has been patient and informative. I've never felt like my questions were bothersome to them.

I also purchased the cash drawer, receipt printer, and scanner from Rosy. I am very happy with these products and the help I received in setting them up. Working with the Card Connect company via Rosy to integrate our systems has also been very easy.

My experience has been better than expected and I highly recommend Rosy Salon Software to everyone who might need it.

Puntos en contra

At this time, I can't think of anything that I don't like about the software. It exceeds my expectations.

Heidie J.
Calificación general
  • Sector: Servicios individuales y familiares
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Top notch customer service and product

Revisado el 11/12/2020

Puntos a favor

Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange.

Puntos en contra

I can’t customize the taxes. I had to come up with a different way for it to work for me.

Jody N.
Calificación general
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

It's just OK

Revisado el 28/9/2017

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The...

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead of 15 so more customization to have schedule that fits the needs of your business. Also beef up the permissions, for example, the Staff are given certain permissions and we allow the staff to see each other's schedule so they can help set up for appointments accordingly, however, the staff would also like to view their tips for the day. But in the permissions for staff, you can do one or the other but not both. Why not? Finally, better reports for viewing staff productivities, I need to view 3 or more different reports to see Staff productivity. I would love to see a report that brings up all of the details for each staff member in one report only so team based pay or commission based pay could be monitored more accurately. This isn't a bad program but for me and our business, it's just OK. Hopefully Rosy can fix their IT issues so there are less interruptions. Thank you.

Puntos a favor

Booking an appointment is simple and customers tell us the online booking system is user friendly. It is also cost friendly.

Puntos en contra

There are constant interruptions with the server which is very frustrating. I wish Rosy would fix this already. When we used the program back in 2012 it was the same and nothing has improved since.

Joe C.
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Switching from Shortcuts to Rosy was the BEST DECISION EVER!

Revisado el 5/12/2016

I am a consultant that puts companies into the cloud. My client had a different software when I...

I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic! Thanks, Rosy!!!

Puntos a favor

Everything! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow.

Puntos en contra

The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you.

Mark S.
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great software that continues to evolve!

Revisado el 23/2/2017

I know that switching salon software is scary. I kept putting it off because it seemed overwhelming....

I know that switching salon software is scary. I kept putting it off because it seemed overwhelming.
I had been researching for 2 years. Some had the features I wanted, but the monthly cost was high. On top of that, they had per text costs on top of that. I would be paying for some of the software offerings. Fortunately, I found reviews on Rosy that were good, and I checked out their website. It seemed too good to be true. I could get their top package. I met John Bertorelli at the Long Beach Hair show. He was running a demo, using his phone as a hot spot. Not only was it quick, but it seemed easy to use. He was great about answering all my questions. I became obsessed over the next 5 months with wanting to switch, but the software I was using was Mac only, and I could not export any data. I felt like I was being held hostage. The only data I could extract, was my Client list. The thought of inputting all of my inventory by hand seemed to be too much. finally I called support team and asked if they found a way to get the data out of my other software. He said not yet, but he had an idea. He said that if I could get my product companies to send me spread sheets with SKU, name, prices, and sizes, I could cut and paste them into a template, and he could transfer it into the system. You get a 30 day trial, and that seemed like enough time to get set up to go live with the switch. I'm so glad that I took the plunge. They are constantly adding more functionality, and features. When I started, The texts were limited to a 24 hour appointment reminder, and confirmations were done by email. Now confirmations are done by both text and email, and we now have over 80% of our confirmations done by the system, freeing my front desk staff to attend to our guests. They listen to input suggestions, and update frequently. Could not be happier with my choice.

Puntos a favor

Ease of use, and frequent updates!

Puntos en contra

I wish you could have pop up alerts for client notes. It used to have them, but they switched to having the notes show up in the upper left side of the screen, and often get unnoticed. Maybe have the red circle for the notification blink to catch the eye.

Mostrando 5 opiniones de 138 Todas las opiniones

Preguntas frecuentes sobre Rosy

He aquí algunas preguntas frecuentes sobre Rosy.

Rosy ofrece los siguientes planes de precios:

  • A partir de: USD 29.00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de Rosy son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Rosy admite los siguientes idiomas:

inglés

Rosy admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Rosy se integra con las siguientes aplicaciones:

Facebook for Business

Rosy ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Rosy.