10to8

Sistema de gestión de citas con recordatorios automáticos de texto

4.6 /5 (571 opiniones) ¡Escribe una reseña!

Información general sobre 10to8

¿Qué es 10to8?

10to8 es un software de programación de citas todo en uno en el que confían más de 35 000 empresas de todo el mundo.

10to8 está compuesto por:

— Comunicaciones profesionales, al enviar notificaciones automáticas de texto y correo electrónico y recordatorios a los clientes para reducir las ausencias, permitir a los usuarios participar en el chat bidireccional con los clientes antes de su cita y enviar mensajes de recordatorio a los clientes para fomentar la repetición del negocio.

— Reserva simple en línea, con una página de reserva donde los clientes pueden tener acceso a puestos de citas gratuitas, acceder a detalles de reserva y pagar las citas.

— Un diario poderoso, con la capacidad de rastrear las notas de los clientes y los historiales de asistencia, gestionar la disponibilidad para múltiples empleados y ubicaciones y almacenar de manera segura los datos con cifrado a tasa bancaria.

10to8 se puede configurar en menos de 2 minutos y los usuarios se despedirán de los problemas administrativos.

Información general sobre 10to8

Precio

A partir de
USD 0.00/mes

Opciones de precios

Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Funciones de 10to8

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Chino (simplificado), Chino (tradicional), Danés, Neerlandés, Inglés y otros 13, Finés, Francés, Alemán, Húngaro, Italiano, Japonés, Noruego, Polaco, Portugués, Ruso, Español, Sueco, Turco

Capturas de pantalla

Captura de pantalla de 10to8:
Captura de pantalla de 10to8: Captura de pantalla de 10to8: Captura de pantalla de 10to8: Captura de pantalla de 10to8: Captura de pantalla de 10to8: Captura de pantalla de 10to8:

Opiniones de 10to8

Opiniones de 10to8

Calificación general
4.6
/
5
Excelente
385

Muy bien
162

Normal
16

Pobre
5

Malo
3

Relación calidad-precio
4.7
Funciones
4.4
Facilidad de uso
4.5
Asistencia al cliente
4.6
96% Un ha recomendado esta aplicación
Francesca T.

Overall, the 10to8 platform and software has been great and very user-friendly!


Traducir con Google
Usuario verificado

Easiest booking

I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.


Traducir con Google
Pat M.

Great full-feature scheduler

I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.


Traducir con Google
Lisa Z.

False Advertising

When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!


Traducir con Google
Rachel J.

10to8 appointment scheduling program

The customer service is truly outstanding. I always get personal replies to any questions within 24 hours. The thing that is so impressive is that I am still using the free version and the customer service is top notch. In the past, when I have used the free version of a product, the customer service quality is horribly or non-existent. I appreciate that the programmers take the time to answer questions from the small customers too.


Traducir con Google
Francesca T.
Traducir a español

Overall, the 10to8 platform and software has been great and very user-friendly!

Software usado A diario durante 6-12 meses
Revisado el 13/1/2018
Fuente de la reseña: Capterra

Puntos a favor

What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Puntos en contra

What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Usuario verificado
Sector: Recursos Humanos
Tamaño de la empresa: 2-10 empleados
Traducir a español

Easiest booking

Software usado Semanalmente durante 6-12 meses
Revisado el 30/9/2019
Fuente de la reseña: Capterra

I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.

Puntos a favor

This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out.

It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.

Puntos en contra

The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación: 9.0/10

Pat M.
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español

Great full-feature scheduler

Software usado A diario durante 1-5 meses
Revisado el 9/6/2020
Fuente de la reseña: Capterra

I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.

Puntos a favor

I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

Puntos en contra

It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación: 10.0/10

Lisa Z.
Sector: Servicios para el consumidor
Tamaño de la empresa: 2-10 empleados
Traducir a español

False Advertising

Software usado Semanalmente durante 1-5 meses
Revisado el 7/5/2019
Fuente de la reseña: Capterra

When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!

Puntos a favor

To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

Puntos en contra

The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.

Traducir a español

Respuesta de 10to8

Hi Lisa,

Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.

We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.

While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.

We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.

I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.

Kind regards,
10to8

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 0.0/10

Rachel J.
Sector: Administración educativa
Tamaño de la empresa: 51-200 empleados
Traducir a español

10to8 appointment scheduling program

Software usado A diario durante 1-5 meses
Revisado el 19/6/2020
Fuente de la reseña: Capterra

The customer service is truly outstanding. I always get personal replies to any questions within 24 hours. The thing that is so impressive is that I am still using the free version and the customer service is top notch. In the past, when I have used the free version of a product, the customer service quality is horribly or non-existent. I appreciate that the programmers take the time to answer questions from the small customers too.

Puntos a favor

I am working as a school counselor in the virtual setting. As the new school year is approaching, and I am not able to talk with students face to face, I needed to find a way to allow students and parents to self schedule appointments with me so we can discuss high school graduation requirements and classes. My school district has a professional license to use zoom, so I also needed a program that integrates with zoom seamlessly. 10to8, not only allows students and parents to schedule appointments themselves, but the program auto schedules a zoom meeting and sends the zoom link out to them. I love that 10to8 sends out reminders about the appointment as well as allowing me to easily change my schedule if needed. I can communicate with students/parents easily inside the program as email addresses and phone numbers are collected when appointments are made. Sometimes people have difficulty logging in and its nice that their phone number is handy so I can call to offer assistance. I also appreciate that I can keep track of who was a "no show", who cancelled or who showed up. So many fantastic options. I am a relatively new user (only 2 months now) but I hope to keep learning more about 10to8 as I know there are still many features I have not had time to explore yet.

Puntos en contra

This program is absolutely fabulous. There is not one problem I have had so far that has any merit. I am looking forward to the time when 10to8 is housed as a US system just for the silly reason that the way words are spelled are sometimes different from country to country. The 10to8 website is easy to access from a mobile device and the website does not distort information or become less useful like some websites do when being accessed from a mobile device. It would be nice to have an app on my phone I could use one day, rather than having to navigate to the website, but for now, I am just thrilled I have found a program that will allow me to do so many things, is reasonably priced, and has such fabulous customer service.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
9.1/10
Basado en 571 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de 10to8

Precios de 10to8

A partir de
USD 0.00/mes
Prueba gratis
Gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.7/5
Basado en 571 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de 10to8

Funciones de 10to8

API
Base de datos de clientes
Base de datos de contactos
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Encuestas y comentarios
Gestión de calendarios
Gestión de contactos
Importación y exportación de datos
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.4/5
Basado en 571 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre 10to8

Preguntas frecuentes sobre 10to8

He aquí algunas preguntas frecuentes sobre 10to8.

P. ¿Qué tipo de planes de precios ofrece 10to8?

10to8 ofrece los siguientes planes de precios:

A partir de: USD 0.00/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de 10to8?

No tenemos información sobre las características de 10to8

P. ¿Quiénes son los usuarios habituales de 10to8?

Los clientes habituales de 10to8 son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Administraciones públicas, Empresas pequeñas

P. ¿Qué idiomas admite 10to8?

10to8 admite los siguientes idiomas:

Chino (simplificado), Chino (tradicional), Danés, Neerlandés, Inglés, Finés, Francés, Alemán, Húngaro, Italiano, Japonés, Noruego, Polaco, Portugués, Ruso, Español, Sueco, Turco

P. ¿Qué tipo de planes de precios ofrece 10to8?

10to8 cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿10to8 es compatible con dispositivos móviles?

No tenemos información sobre los dispositivos compatibles con 10to8

P. ¿Con qué otras aplicaciones se integra 10to8?

10to8 se integra con las siguientes aplicaciones:

APIANT, BoomTown, Brand Embassy, BugHerd, Dimelo, HoneyBook, Insightly, Maintenance Care, Stitch Labs, Weebly

P. ¿Qué tipo de asistencia ofrece 10to8?

10to8 ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Asistencia en línea, Base de conocimientos, Tutoriales en vídeo, Asistencia telefónica