Sobre IntakeQ

IntakeQ es un software de gestión de formularios de admisión online y basado en web que permite a los profesionales de la salud y médicos compartir formularios de casos con sus pacientes y recibirlos cumplimentados y firmados, todo electrónicamente, antes de la próxima cita. El producto automatiza el proceso de admisión de formularios, mejorando el mantenimiento de registros y la incorporación de clientes/pacientes. La solución es adecuada para las necesidades de profesionales individuales, así como para clínicas y grandes hospitales.

IntakeQ ayuda a eliminar los documentos administrativos porque convierte los formularios existentes de los clientes o los recrea como formularios electrónicos por una pequeña tarifa. El producto también permite a los clientes integrar formularios de admisión en su sitio web, lo que les proporciona cuestionarios con su marca. El software ofrece una interfaz intuitiva para crear formularios de admisión personalizados. Incluye formatos de preguntas flexibles a los que se puede acceder desde cualquier dispositivo, incluidas tablets. IntakeQ ofrece recordatorios automáticos de voz, correo electrónico y SMS para los pacientes. Solo es necesario incluir una casilla de verificación de suscripción en los formularios para reducir las ausencias o cancelaciones de citas. El producto también ofrece un widget de reserva online que se puede incrustar en el sitio web del cliente. Con este, los usuarios pueden configurar horas flexibles, enviar el paquete de admisión al reservar, permitir la reserva para múltiples ubicaciones desde una única interfaz y sincronizar las citas con Google Calendar.

IntakeQ cumple con la ley HIPAA y está alojado en la nube. El producto ofrece firmas electrónicas a sus clientes e integración con las principales pasarelas de tarjetas de crédito. El software también permite a los usuarios crear notas detalladas de tratamiento de pacientes e historiales de casos con diagramas y archivos adjuntos. Entre los principales clientes de IntakeQ se encuentran Propel Physical Therapy, LEO Training, Winston Center y varios profesionales de la salud individuales.

Precios desde:

USD 49.90/mes

  • Prueba gratis
  • Suscripción

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Canadá, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

USD 49.90/mes

  • Prueba gratis
  • Suscripción

Imágenes

IntakeQ automatic email appointment reminders that can be customized
IntakeQ automatic SMS based appointment reminders
IntakeQ customizable customer intake form template
IntakeQ intuitive & user-friendly dashboard
IntakeQ's credit card processing module that is integrated with appointments
IntakeQ's treatment notes and patient timeline management view
Ver 7 más
Vídeo de IntakeQ
Vídeo de IntakeQ
Captura de pantalla de IntakeQ: IntakeQ automatic email appointment reminders that can be customized Captura de pantalla de IntakeQ: IntakeQ automatic SMS based appointment reminders Captura de pantalla de IntakeQ: IntakeQ customizable customer intake form template Captura de pantalla de IntakeQ: IntakeQ intuitive & user-friendly dashboard Captura de pantalla de IntakeQ: IntakeQ's credit card processing module that is integrated with appointments Captura de pantalla de IntakeQ: IntakeQ's treatment notes and patient timeline management view

Funciones

Características totales de IntakeQ: 64

  • API
  • Acceso a la historia clínica
  • Acceso móvil
  • Admisión de pacientes
  • Almacen de archivos
  • Almacenamiento de documentos
  • Archivo y conservación
  • Auditoría para archivos de clientes
  • Autocompletar
  • Automatización proceso/flujo de trabajo
  • Autopago
  • Clínica de un solo profesional
  • Clínica de varios profesionales
  • Confirmación y recordatorios
  • Conforme con HIPAA
  • Consultas por vídeo
  • Controles o permisos de acceso
  • Creación y diseño de formularios
  • Diagnósticos iniciales
  • Expediente del historial clínico
  • Facturación
  • Facturación médica
  • Firma digital
  • Firma electrónica
  • Formularios personalizables
  • Formularios web
  • Gestión de admisiones
  • Gestión de calendarios
  • Gestión de citas
  • Gestión de documentos
  • Gestión de expedientes
  • Gestión de expedientes de pacientes
  • Gestión de facturas
  • Gestión de flujos de trabajo
  • Gestión de pacientes
  • Gestión de reclamaciones
  • Gestión de tareas
  • Herramientas de colaboración
  • Historia clínica electrónica/informatizada
  • Historial de cliente
  • Independiente de la historia clínica electrónica
  • Integraciones de terceros
  • Mensajería
  • Mensajería segura
  • Notas de evaluación
  • Paciente hospitalizado/en el domicilio
  • Pago de facturas
  • Pagos electrónicos
  • Planificación del tratamiento
  • Portal de autoservicio
  • Portal de los pacientes
  • Procesamiento de pagos
  • Procesamiento de tarjetas de crédito
  • Programación de citas
  • Programación de médicos
  • Programación de pacientes
  • Programación de tareas
  • Recordatorios
  • Seguimiento de actividades
  • Seguimiento de la conformidad
  • Seguridad SSL
  • Sincronización de calendario
  • Varias ubicaciones
  • Varios médicos

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Opiniones

Calificación general

4.8 /5
(260)
Relación calidad-precio
4.7/5
Funciones
4.6/5
Facilidad de uso
4.7/5
Asistencia al cliente
4.8/5

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Mostrando 5 opiniones de 260
Marilee F.
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The best customer service on the planet

Revisado el 10/1/2019

Puntos a favor

I absolutely LOVE IntakeQ. The best thing about it is the customer service. I've never before experienced such quick answers to my questions online. And they are super helpful and will bend over backward to help you. Allow me to tell you a story about this! We were scrambling in my group counseling practice to send out new forms to all of our clients (hundreds) before the start of 2019. It was critical we get this going before Jan. 1, so of course at the last minute, before the long holiday weekend, I discover that I hadn't done things quite correctly for our needs and so I was pretty freaked out. I was emailing customer support, who was always just so happy to help me! It had to be like 6 pm or something in NYC or wherever IntakeQ is located, and I just kept discovering new needs that I had and so I just kept asking him questions, and at times he would take care of things so quickly it was amazing. I'm pretty convinced he stayed late one New Years Eve weekend just to help me out. It was exemplary customer service and saved my life! IntakeQ makes our forms look attractive, seamless and professional. It is so quick and easy and actually kind of fun to see clients progress through them quickly in our office. We love the capability to send out many forms in one email to clients in advance of their first visit. We can also get signatures from multiple people. Clients actually commented on how attractive and professional our forms are!

Puntos en contra

I cannot think of any cons for IntakeQ!

Elana H.
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I love this platform

Revisado el 14/10/2020

I am incredibly satisfied!
I was looking for something highly customizable and it met ALL of the...

I am incredibly satisfied!
I was looking for something highly customizable and it met ALL of the criteria I was looking for when I changed platforms!

Puntos a favor

I have been using IntakeQ since Jan 2020. I found this platform after being dissatisfied with the one I was previously using. I couldn't be happier with the change.
1. I was already using SRfax and this is integrated with that fax program
2. It take a little time to customize everything, but it is well worth it and the customer service response is great and fast.
3. I love that the booking and billing and EMR are all in one program
4. Faxing notes to doctors offices, receiving them back and then assigning them the to appropriate patient chart is fast and easy.
5. I can easily use this platform from my phone to book appointments, check faxes, review notes etc.
6. I can send automatic forms prior to the first visit and custom forms (including a COVID screening) prior to each visit.
And much more !

Puntos en contra

While the customer service is fast and generally meets my needs, it is always be email and sometimes I would prefer a phone conversation. If needed, they will schedule a phone call, but email is definitely the "go to" way they address inquiries.

Valerie P.
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Super Customizable, thanks to [SENSITIVE CONTENT HIDDEN]!!!

Revisado el 1/3/2021

I cannot say enough GREAT things about [SENSITIVE CONTENT HIDDEN] with IntakeQ. When I let him...

I cannot say enough GREAT things about [SENSITIVE CONTENT HIDDEN] with IntakeQ. When I let him know that, due to the answers received from the other Customer Service/our Onboarding rep, we may need to move to a new product after all, he jumped on the case!

Not only was he able to give us answers that we needed, but he was able to get the system set up for us in a way that made it so we didn't need to switch products after all! I cannot say enough about how he went above and beyond to make sure we were able to work with the system, really showcasing how flexible it can be based on our needs.

Puntos a favor

We have been able to implement this into our needs rather easily! It's exciting to be able to provide our clients with a far more seamless option to go from sign-up with us to appointment.

Puntos en contra

We did have some issues with getting it to reflect the things we needed, at first. After speaking to several Customer Service reps, they made it sound as if it might not be possible to implement what we needed.

Te D.
Calificación general
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

I like the tool but need more flexibility and workflows to support my business.

Revisado el 16/7/2017

Puntos a favor

Hippa compliance is the primary driver for the why we moved to the SW as well as being able to have clients complete forms online. I like the professional look and feel. The search is helpful.

Puntos en contra

Not enough flexibility for processing intakes in bulk. Would like the ability to transfer in bulk between providers, link custom template office use fields with client custom fields so certain notes are pulled into the client's record. We need more flexibility in configuring the SW to meet our business needs. We have to use a separate scheduling SW because intakeq doesn't offer the same flexibility in setting up different classes. We use acuity and perhaps I just don't know how to effectively use the booking capability in intakeq. It would be really helpful to have workflows that you could define for intakes. For example, if a new intake comes in, I could set the default status to pending and on the dashboard only show pending intakes. Once the office processes the intake I could define a new status, for instance, ready or action-required... We would need the ability to display and filter based on status. It would be helpful to allow flexibility in defining any number of workflows. Unfortunately, given our business, I have to build manual processes around the SW even though we're doing very standard things. One other thing I've noticed is that I can only have about 5-7 open intakes at once otherwise the application hangs.

Respuesta de IntakeQ

Hello,

Thank you for your feedback! We understand that your business has a special workflow after the intake is completed. Unfortunately, custom document workflows is a little out of our scope at this time. You may want to look into our client tags feature, which can be automated and allows you to filter by tags later. Also, you can always use our APIs if your business needs something more sophisticated. Feel free to contact our support at [email protected] if you need any assistance with improving your workflow!

Lexi S.
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great balance of cost & features, perfect for small therapy practice

Revisado el 18/12/2018

Puntos a favor

I like that you have the option to pay less or more based on which features you need, as well as your volume of new clients -- super helpful for me starting out when I only had one new client every 2-3 months. Their customer support team actually worked with me to give me a 50% discount for the first 6 months and offer me a special "super low volume" plan.

I also appreciate that there is so much customization available for the forms--you have to pay tons of money for traditional EHRs to create your own forms, which can get spendy quickly if you have a lot of different forms you need or make frequent updates (as I do).

And, of course, electronic signatures are the best. I never want to have paper files again and scanning things in is such a pain! I love that IntakeQ lets clients take photos as part of their intake forms, too, so I can even have the client snap a shot of their insurance cards and ID before they ever come into session.

They seem to update the features frequently, and base them off their users' requests--for example, they recently added a way you can link family members together, so both a teen client and their parent/guardian can have access to the messaging system & client forms.

Puntos en contra

There are some small flukes that pop up occasionally; for example, if you enter a client's legal name when registering the client, there's no way to change how that shows up on forms, etc.--not usually an issue, but if a client has a radically different preferred name, is transgender, etc. I like to be able to ask them & customize what shows up on their forms.

It's a little pricey, which is true of all online forms software, so I do like that it at least includes a HIPAA compliant messaging system -- I avoided other online forms systems because they were the same price, but with drastically fewer features.

I'd love to see a discount for paying for an entire year up-front, too.

Mostrando 5 opiniones de 260 Todas las opiniones

Preguntas frecuentes sobre IntakeQ

He aquí algunas preguntas frecuentes sobre IntakeQ.

IntakeQ ofrece los siguientes planes de precios:

  • A partir de: USD 49.90/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

No tenemos información sobre las características de IntakeQ

Los clientes habituales de IntakeQ son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500

IntakeQ admite los siguientes idiomas:

inglés

IntakeQ admite los siguientes dispositivos:

iPad (móvil)

IntakeQ se integra con las siguientes aplicaciones:

Dropbox Business, Google Calendar, Google Drive, RevolutionEHR, Square Payments, Square Point of Sale, Stripe, Zapier, Zoom Meetings & Chat

IntakeQ ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para IntakeQ.