Características, reseñas y alternativas de Therapy Partner

Therapy Partner

Web based practice management software solution

4.2/5 (32 reseñas)

Información general sobre Therapy Partner

Therapy Partner is a web-based practice management software that helps clinicians perform tasks such as scheduling, patient records management, billing and credit card processing. This software is primarily designed for psychiatrists, psychologists and therapists to help them in streamlining all their practice management tasks.

Therapy Partner allows users to schedule and change appointments using an integrated calendar feature. The tool also allows users to set recurring appointments and color code sessions on the calendar. The software uses ‘Quick-Bill’ technology whereby sessions that are marked billable in the calendar are automatically routed to the 'Quick Bill' screen. Therapy Partner also offers billing and accounting features such as expediting funds, credit card processing, making balance payments, tracking outstanding balances and securing financial storage.

The software supports practice reporting and preparation of insurance-ready patient statements that can be emailed every month. The practice summary reports that are generated periodically help in tracking revenues and outstanding balances, the tool also allows users to create and store therapy notes & progress notes and electronically sign them when completed, templates for which can be chosen from a library of professional note types. The product offers group practice features to add or remove associates and admin users, view associate activity and revenue reports, manage multiple calendars & associate schedule and ensure role-based access to billing and financials.

Therapy Partner is HIPAA compliant and is SSL high-grade encryption certified. The vendor also assigns a customer service & account manager to every client for better customer service.

Precio

A partir de
$34/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Estados Unidos

Idiomas admitidos

Inglés

Reseñas de Therapy Partner

Calificación general
4.2/5
84% reseñas positivas
17
Excelente
10
Muy bien
2
Media
1
Mediocre
2
Horrible
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I used Therapy Partner for over 10 years. Great customer service and support!

Software usado A diario durante Más de dos años
Revisado el 14/2/2018
Fuente de la reseña: Capterra

Credit card processing and printed receipts.

Puntos a favor

The ability to process credit cards was by far the best feature. You can enter your client's information and never have to ask them for their card again. Processing for 'no show' clients thus is extremely easy.

Also, the ability to print functional receipts is key. Clients are able to send their receipts to their insurance company to get paid. I don't have to set anything up. On a monthly basis the statements are automatically sent to the clients.

Puntos en contra

The cost. I was paying 3.9% on every transaction, a service fee and the subscription fee when I finally left. My cost for the subscription fee tripled in the time I was using them. The subscription fee was high especially since I only used the credit card processing part of the system. In addition, at one point I paid 4.9%. They lowered it to 3.9% which is astronomically high. I have shopped around and I have found many other solutions for closer to 1.8% with no fees and no subscription fee.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

4.0/10
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Easy to use, making corrections is simple, great interface.

Software usado A diario durante Más de dos años
Revisado el 10/10/2017
Fuente de la reseña: Capterra

Billing is easy and accurate. It's easy, enjoyable and took almost no time to learn. I was an early adopter of this program and have seen the company make numerous modifications and add many valuable features.

Puntos a favor

Visually pleasant, makes billing quick, catches my errors before I make them. It's not intimidating at all and I would think it's approachable even for people who use computers reluctantly. My records are all accessible anytime and my billing statement is comprehensive and professional. Clients love it because the statement is auto-generated, and cannot be rejected since it invariably includes all required information.
I like the feeling of competence that comes with staying on top of my billing. I'm in control and each transaction takes just a few minutes.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
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Therapy Partner - a product that hasn't kept up with the times

Software usado A diario durante 6-12 meses
Revisado el 24/2/2017
Fuente de la reseña: Capterra

I started using Therapy Partner years ago. At the time, it had some compelling features by allowing you to store and process credit cards and automatically email clients statements. 10 years later, the product does a little more and they charge 3 times as much. Also, their competitors have eaten their lunch. It reminds me of driving my dad's 1987 Cadillac Deville when others while others are driving Tesla's. Simple Practice is a great example -- they have a mobile app, they sync with Google Calendar, they do insurance billing, they have a client portal, they allow you to directly import client information from your website into their service, they have a super simple and easy user interface design, they allow you to push assessments to clients, they do autopay, their site is responsive (responds to mobile), they have amazing support and FAQ's, they have treatment plans, they allow online booking -- Therapy Partner does NONE OF THIS.

Another example which is quite telling: Want to refund a client because you accidentally charged them too much? In therapy partner, you have to search for the client ID (no, it's not next to their file name in the program, it's in a special directory that you have to search). Then you get that ID# and you have to email Therapy Partner. Want to know how you do that in Simple Practice, you pull up the client, look at their list of charges, and then you hit the refund button. Therapy Partner has a number of mind bogglingly annoying things they do like this.

I have hoped that they would catch up and they have done nothing. Now I even have concern how they will survive if they don't evolve. I hope they work really hard and innovate very rapidly in the next year or two.

Puntos a favor

10 years ago it was a competitive product. Their support people are nice although they keep quitting.

Puntos en contra

The program itself is also slow and it makes simple tasks monotonous and grueling. It lacks essential features that every competitor has. You miss a lot of data about your business and have zero analytics. You can't do online booking. Refunds are a huge pain.

Respuesta de Therapy Partner

-------

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

0.0/10
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very useful

Software usado A diario durante Más de dos años
Revisado el 15/2/2018
Fuente de la reseña: Capterra

Puntos a favor

Ease of billing and charging patients. Easy access to patient billing info. My patients like a lot that they can now access their past statements. I

Puntos en contra

It is very eradicate re: when it allows me to permanently delete a patients from recurring appointments. I have been walked thru the process, and do it correctly, but sometimes I have to re-delete a few times before the appointment disappears. Also I find it annoying tht I have to answer a security question almost every time I log in, though I have checked the box asking the system to remember me

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

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I've used Therapy Partner for 6yrs, and have been very satisfied with the product

Software usado Semanalmente durante Más de dos años
Revisado el 10/10/2017
Fuente de la reseña: Capterra

Puntos a favor

I appreciate the ease of use - regardless of my device (cell phone, tablet, laptop) I am able to access my account and take care of my business. The ability to add notes, take payment, or review a schedule quickly and efficiently allows me the time to do what I really want to do - see families. Additionally, being able to quickly pull up client financial reports allows me to email clients account balances, receipts of services, etc. Also makes tax season easier, more efficient. When I upgraded to the full service, the ability to upload documents lets me shred unneeded paperwork.

Puntos en contra

If I had to be picky - being able to pull up reports for longer than 1yr would be useful, i.e. how much has client X paid since beginning therapy services.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Precios de Therapy Partner

A partir de
$34/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

New In Practice - $34/month for first 12 mo.
Solo Clinician Plan - $54/month
Group Practice Plan - $74/month

* Additional users for a group practice charged at $25/month

Funciones de Therapy Partner

  • Almacenamiento de documentos
  • Conformidad con la ley HIPAA
  • Creación de diagramas
  • Facturación
  • Gestión de calendarios
  • Gestión de citas
  • Gestión de expedientes
  • Gestión de reclamaciones
  • Modelos personalizables
  • Notificaciones automáticas
  • Panel de actividades
  • Portal de clientes
  • Programación de tareas
  • Recordatorios automáticos
  • Seguro de salud

  • Captura de firma electrónica
  • Creación de informes personalizables
  • Gestión de flujos de trabajo
  • Gestión de la conformidad
  • Programación automatizada

Más información sobre Therapy Partner

Funciones principales de Therapy Partner

  • Appointment scheduling
  • Associates can only see & bill clients assigned to them
  • Automated billing
  • Credit card processing
  • Electronically sign notes
  • Email client statements
  • HIPAA Compliant
  • History logging
  • Integrated billing
  • Integrated calendaring system
  • Multiple methods of payment
  • Offsite encrypted data backups
  • Paperless transactions
  • Practice summary reports
  • Progress notes
  • Reminders
  • Revenue tracking & reporting
  • Secure storage of notes on client record

Beneficios

● Therapy Partner offers an integrated calendar system that helps professionals track personal and professional calendar, book sessions, mark and color code events and store preferences.
● The software allows integration of calendar features with billing so that sessions marked for billing in the calendar can automatically be added to the patient records and routed to the 'Quick Bill' screen.
● The product can store multiple methods of payment per client and can switch between the different methods easily.
● Therapy Partner tracks revenue streams at various levels and generates a comprehensive statement of all work done on a monthly, quarterly or annual basis.
● The software is driven by its proprietary technology - 'Book-Bill-Document' Navigation - that helps users to navigate the tasks frequently performed by practitioners such as booking, billing and generating progress notes.
● Therapy Partner can be accessed on any device including computers, tablets and smart phones.

Preguntas frecuentes sobre Therapy Partner

He aquí algunas preguntas frecuentes sobre Therapy Partner.

P. ¿Qué tipo de planes de precios ofrece Therapy Partner?

Therapy Partner ofrece los siguientes planes de precios:

A partir de: $34/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

New In Practice - $34/month for first 12 mo.
Solo Clinician Plan - $54/month
Group Practice Plan - $74/month

* Additional users for a group practice charged at $25/month

P. ¿Cuáles son las características principales de Therapy Partner?

Therapy Partner ofrece las siguientes características:

  • Appointment scheduling
  • Associates can only see & bill clients assigned to them
  • Automated billing
  • Credit card processing
  • Electronically sign notes
  • Email client statements
  • HIPAA Compliant
  • History logging
  • Integrated billing
  • Integrated calendaring system
  • Multiple methods of payment
  • Offsite encrypted data backups
  • Paperless transactions
  • Practice summary reports
  • Progress notes
  • Reminders
  • Revenue tracking & reporting
  • Secure storage of notes on client record

P. ¿Quiénes son los usuarios habituales de Therapy Partner?

Los clientes habituales de Therapy Partner son:

Trabajadores autónomos, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite Therapy Partner?

Therapy Partner admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Therapy Partner?

Therapy Partner cuenta con los siguientes planes de precios:

Suscripción

P. ¿Therapy Partner es compatible con dispositivos móviles?

No tenemos información sobre los dispositivos compatibles con Therapy Partner

P. ¿Con qué otras aplicaciones se integra Therapy Partner?

Therapy Partner se integra con las siguientes aplicaciones:

Google Calendar, Microsoft Outlook

P. ¿Qué nivel de compatibilidad ofrece Therapy Partner?

Therapy Partner ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo