Silent Auction Pro

Gestión de eventos de subastas en vivo para organizaciones sin fines de lucro

Sobre Silent Auction Pro

Silent Auction Pro es una aplicación dirigida al sector sin ánimo de lucro. El software permite a los usuarios gestionar eventos de subastas en vivo. Incluye venta de entradas, procesamiento de tarjetas de crédito y puja móvil. La aplicación ha sido desarrollada para ayudar a los esfuerzos de recaudación de fondos de escuelas, iglesias y organizaciones benéficas de todos los tamaños.

Además de ayudar a los usuarios a gestionar su evento en vivo, Silent Auction Pro ofrece una serie de características específicas para subastas, como puja en ausencia, subastas de tipo holandesas, de tipo inglesas y en vivo, puja a través de apoderado (proxy) y puja telefónica. Silent Auction Pro también cuenta con edición de imágenes incorporada, gestión de inventarios y listas de vigilancia de pujadores.

Silent Auction Pro ofrece varias versiones. La versión más básica, AuctionCore, ofrece acceso multiusuario, gestión de contactos, gestión de donaciones, tipos de subastas personalizables, recolección de datos de subastas y creación de informes. Además de las funciones básicas, AuctionDay agrega herramientas de registro de entrada y de salida, asistencia para máquinas de tarjetas de crédito USB y registro de transacciones. AuctionPromoter agrega creación de material impreso personalizado, guías de programas online y funciones de personalización de marca mejoradas. AuctionMobile permite al usuario crear un escaparate web listo para dispositivos móviles en el que presentar los artículos de las subastas.

Silent Auction Pro es una aplicación basada en web que es adecuada para usuarios y pujadores que usan computadoras con Windows o Mac. Con la versión AuctionMobile, los anuncios de subastas se visualizan correctamente en todo tipo de dispositivos móviles. Todas las versiones de Silent Auction Pro tienen un precio por evento, con descuentos disponibles para clientes habituales.

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Estados Unidos

Idiomas admitidos

inglés

Imágenes

Auction catalog on a computer / desktop
Auction catalog on a mobile device
Item detail page on a computer / desktop
Item detail page on a mobile device
Ver 5 más
Vídeo de Silent Auction Pro
Captura de pantalla de Silent Auction Pro: Auction catalog on a computer / desktop Captura de pantalla de Silent Auction Pro: Auction catalog on a mobile device Captura de pantalla de Silent Auction Pro: Item detail page on a computer / desktop Captura de pantalla de Silent Auction Pro: Item detail page on a mobile device

Funciones

Características totales de Silent Auction Pro: 54

  • Acceso móvil
  • Alertas y notificaciones
  • Base de datos de clientes
  • Búsqueda/filtro
  • CRM
  • Catálogo de productos
  • Compra de entradas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Donaciones en línea
  • Donaciones por móvil
  • Donación recurrente
  • Facturación
  • Gestión de actividades
  • Gestión de antiguos alumnos
  • Gestión de campañas
  • Gestión de compromisos de donación
  • Gestión de correo electrónico
  • Gestión de datos del cliente
  • Gestión de donantes
  • Gestión de eventos
  • Gestión de inscripción
  • Gestión de inventarios
  • Gestión de membresías
  • Gestión de ofertas
  • Gestión de participantes
  • Gestión de patrocinadores
  • Gestión de promociones
  • Gestión de páginas web
  • Gestión de recibos
  • Gestión de subastas
  • Gestión de tarjetas de regalo
  • Gestión de voluntariado
  • Historial de cliente
  • Informes personalizables
  • Integración de páginas web
  • Lista de seguimiento
  • Mapa de asientos
  • Marketing por correo electrónico
  • Opción de compra instantánea
  • Pagos electrónicos
  • Para organizaciones sin ánimo de lucro
  • Procesamiento de pagos
  • Procesamiento de pedidos
  • Procesamiento de tarjetas de crédito
  • Puja en línea
  • Pujas por poderes
  • Reserva de entradas
  • Seguimiento de donaciones
  • Seguimiento de eventos
  • Subasta en línea
  • Subasta en vivo
  • Subasta silenciosa
  • Venta de entradas en línea

Alternativas

Accelevents

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#1 alternativa a Silent Auction Pro
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GiveSmart

4.6
#2 alternativa a Silent Auction Pro
GiveSmart es una solución móvil de pujas y gestión de eventos para recaudadores de fondos de todos los tamaños,...

Panorama

4.1
#3 alternativa a Silent Auction Pro
FirstGiving es una plataforma de creación de campañas de recaudación de fondos y entre pares para organizaciones sin...

CharityEngine

3.9
#4 alternativa a Silent Auction Pro
CharityEngine es una solución de gestión de viaje de donantes basada en la nube que ayuda a las organizaciones sin...

Opiniones

Calificación general

4.8 /5
(373)
Relación calidad-precio
4.8/5
Funciones
4.6/5
Facilidad de uso
4.5/5
Asistencia al cliente
5/5

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Mostrando 5 opiniones de 373
Erin C.
Calificación general
  • Sector: Recaudación de fondos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A Must for School Fundraising

Revisado el 12/3/2020

We are going to start using our SAPro software in our other school fundraisers, not just our...

We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.

Puntos a favor

We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding.

Puntos en contra

We would love to see an app in the future, rather that just a mobile site for bidding.

Kaylee F.
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Otro durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Overall Excellent Experience with Software and Support

Revisado el 15/3/2021

We were overall very pleased. It provided a greater reach than we would have ever been able to...

We were overall very pleased. It provided a greater reach than we would have ever been able to achieve with an in-person silent auction. We loved the versatility, the ease of use (after learning), and the support. We'd absolutely recommend this to another organization and will be using it again.

Puntos a favor

Easy to use: The software is very easy to use after spending a little bit of time familiarizing yourself with it. They have numerous help pages and even some youtube videos that help you learn the software. Additionally the technical support was out of this world (see Tech Support is Outstanding). We also loved that numerous people can enter donation items so that the cumbersome task of entering items is not tasked to one person.

Reasonably priced: It is reasonably priced, relative to other similar softwares, and the support alone was worth the money. Originally, we thought the fees were slightly high, but after investigating other software pricing, and after our experience with this software and their support, the annual fee (which allows for as many auctions/events as you'd like within a year) and the 2.0% taken from high bids were nothing, and we would absolutely do it again.

Tech Support is Outstanding: The event coaches are very friendly and incredibly helpful. They help you get started, make suggestions along the way, and they are there to wrap up afterwards as well. We had an IT problem at 9:00pm CST. I called in, my event coach answered me, and she had tech support looking into my problem immediately. Every tech call was answered or gotten back to within an hour.

Overall Great Features: The user pages looked stunning, most features you'd want are available. We really enjoyed our use of the software and are looking forward to our next auction.

Puntos en contra

Takes Time to Learn: The administrative pages are slightly cumbersome to navigate in the beginning. They take time to learn, although that is probably true of every auction software.

Some Features Not Available: There were a few features that were not available that we would have liked to have seen, such as an option for the public to view all bids placed on an item with bidders names or without, similar to an in-person silent auction. The Donate Button (Fund-a-need) was not intuitive for our users and confused them.

Administrative Pages: Looked a bit dated. For a new software, we would have expected everything to be a bit more up-to-date looking. However, the user pages were very nice looking for the actual auction. Additionally, it would be great if there was a "view as user" option to be able to see what your changes look like once you've made them in the administrative account. It was cumbersome to have a user account and an administrative account and have to switch between the two constantly to be able to view things we were changing in the administrative account. Also the software won't let you have two logins open at the same time.

Aaron W.
Calificación general
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Silent Auction Pro - basic auction software

Revisado el 18/6/2018

Puntos a favor

Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions.

Puntos en contra

Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items.

Respuesta de Silent Auction Pro

Regarding our credit card processors: Silent Auction Pro uses two of the largest and most reliable payment processors on the planet - PayPal and WorldPay / Vantiv.

Regarding storing credit cards: For mobile bidding, yes customers must put a credit card on file. This is by design as we believe that it is in the best interest of organizations holding fundraisers that they have a credit card on file for each online bidder. People who do not have a credit card or refuse to put one on file may bid on a bidding Kiosk. Note that credit cards are NOT stored on Silent Auction Pro servers but instead with PayPal or WorldPay.

Regarding no bulk upload for items. This is true. It is just as easy if not easier to enter donations into Silent Auction Pro than it is to enter them first in a spreadsheet (where you can't enter a photo anyway). If you purchase a system to help manage your event, you should use that system exclusively and not try to switch back and forth.

Laura G.
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Awesome Customer Service

Revisado el 1/2/2021

Puntos a favor

This was our fourth year using Silent Auction Pro. Like so many nonprofits in 2020, we were faced with really two questions: how can we successfully fundraise using mostly social media and how can we put together an event that seemed so foreign at the time, so quickly. While the changes made to the software were helpful and kept us competitive with other organizations, it was Silent Auction's customer service that was the secret sauce. From explaining all the new features to problem-solving, to follow-up reminders, we were able to host a successful fundraising event this year.

Puntos en contra

Some things are a little bit clumsy and not as user-friendly as I would like them to be. It would be helpful to be able to change the program colors to be a bit more like our brand. Reports could be more specific or to be able to customize them more.

Jo anne H.
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

WDCC Fashion & Frolic Fundraiser

Revisado el 12/1/2021

Excellent - A++++++++++++++++++++++++
Mobile Online Bidding and Custom Email / Text Distribution...

Excellent - A++++++++++++++++++++++++
Mobile Online Bidding and Custom Email / Text Distribution for marketing SAVED our annual fundraiser which was 100% virtual in 2020.

Puntos a favor

Software is user friendly and website easy to navigate. Continue to annually learn and become more familiar with functionality of features since 2013.
The websites offers variety of features: previous donation report, contact history, donation inventory and tracking, auction item bundle function, mobile online bidding, email merge, and custom email / texts distribution.
Support (Help) staff is very knowledgeable and accommodates at anytime.

Puntos en contra

Would like to see individual email / text contacts available for email distribution, besides category labels.
Would like to be able to obtain only 2-3 years previous donation history. History older than 3 years not necessary, report too long and cumbersome.

Mostrando 5 opiniones de 373 Todas las opiniones

Preguntas frecuentes sobre Silent Auction Pro

He aquí algunas preguntas frecuentes sobre Silent Auction Pro.

Silent Auction Pro ofrece los siguientes planes de precios:

  • A partir de: USD 129.00/una vez
  • Modelo de precios: Licencia de pago único
  • Prueba gratis: Disponible

No tenemos información sobre las características de Silent Auction Pro

Los clientes habituales de Silent Auction Pro son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Silent Auction Pro admite los siguientes idiomas:

inglés

Silent Auction Pro admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

No tenemos información sobre los tipos de integración de Silent Auction Pro

Silent Auction Pro ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, 24/7 (asistencia directa), Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Silent Auction Pro.