Sobre Tix

Tix es un software de venta de entradas online basado en la nube que permite a las empresas de gestión y organización de eventos vender entradas a los clientes. Los clientes pueden reservar entradas a través de distintas configuraciones de taquilla, como canales de venta directa o taquilla a pie de calle. La configuración online incluye venta de entradas a través de dispositivos móviles y quioscos, así como a través de los centros de atención telefónica de Tix.

Tix ofrece funciones como fácil integración con pasarelas de pago con tarjeta de crédito y varias pasarelas de comercio electrónico como Authorize.net, Cybersource y PayPal; impresión de entradas electrónicas, entradas preimpresas y opciones de impresión de entradas térmicas. La selección de asientos permite a los usuarios elegir sus asientos preferidos en una vista fotográfica de los mismos.

Tix se integra con el software CRM para capturar y analizar los detalles de los clientes y su historial de compras. También fomenta la participación del cliente mediante encuestas, campañas de redes sociales, cupones de descuento y renovaciones. Las funciones de marketing por correo electrónico de Tix se pueden usar para enviar notificaciones masivas por correo electrónico a los clientes. La suscripción de temporada permite a los clientes seleccionar sus propios asientos para todas las funciones incluidas en la suscripción.

Tix también proporciona a los usuarios funciones adicionales como escaneo de códigos de barras, promoción de marca, taquilla móvil, donación y membresías y analíticas.

La empresa atiende las necesidades de escuelas de baile, colegios y universidades, eventos deportivos, casinos, ferias, exposiciones y organizaciones religiosas, entre otros.

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Australia, Canadá, Estados Unidos

Idiomas admitidos

inglés

Imágenes

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Captura de pantalla de Tix: Captura de pantalla de Tix: Captura de pantalla de Tix: Captura de pantalla de Tix: Captura de pantalla de Tix: Captura de pantalla de Tix: Captura de pantalla de Tix:

Funciones

Características totales de Tix: 48

  • Acceso móvil
  • Acreditación de invitados
  • Alertas y notificaciones
  • Arrastrar y soltar
  • Automatización de marketing
  • CRM
  • Calendario de eventos
  • Compra de entradas
  • Conferencias/convenciones
  • Confirmación y recordatorios
  • Controles o permisos de acceso
  • Creación de diagramas
  • Creación de informes/análisis
  • Encuestas y comentarios
  • Gestión de datos del cliente
  • Gestión de descuentos
  • Gestión de empleados
  • Gestión de encuestas y sondeos
  • Gestión de inscripción
  • Gestión de participantes
  • Gestión de promociones
  • Gestión de páginas web
  • Gestión de tickets de soporte
  • Historial de cliente
  • Importación y exportación de datos
  • Impresión a domicilio
  • Informes personalizables
  • Inscripción en línea
  • Integraciones de terceros
  • Lectura de código de barras/tickets
  • Mapa de asientos
  • Marketing multicanal
  • Marketing por correo electrónico
  • Pagos en línea
  • Para festivales de cine
  • Para festivales de música
  • Procesamiento de pagos
  • Programación de eventos
  • Promoción social
  • Publicidad social
  • Punto de venta (POS)
  • Reserva de entradas
  • Supervisión en tiempo real
  • Tarjetas de abono
  • Venta de entradas a través de un terminal
  • Venta de entradas en línea
  • Venta de entradas in situ
  • Venta de entradas móvil

Alternativas

ThunderTix

4.7
#1 alternativa a Tix
Software de taquilla en la nube para gestionar actuaciones en vivo con acceso desde cualquier lugar. Asistencia...

Ticket Tailor

4.9
#2 alternativa a Tix
Vende entradas con Ticket Tailor, una plataforma de entradas de etiqueta blanca, sin comisiones por entrada diseñada...

Accelevents

4.7
#3 alternativa a Tix
Únete a los miles de eventos que ya usan esta plataforma creada por organizadores de eventos. Vende más entradas y...

Eventbrite

4.6
#4 alternativa a Tix
Eventbrite es una solución de gestión de eventos que ayuda a las empresas a planificar, gestionar y desarrollar eventos...

Opiniones

Calificación general

4.8 /5
(138)
Relación calidad-precio
4.8/5
Funciones
4.9/5
Facilidad de uso
4.7/5
Asistencia al cliente
5/5

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Mostrando 5 opiniones de 138
Beatriz B.
Calificación general
  • Sector: Juegos de azar y casinos
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Tix Cares! *Best ticketing Company...Bar none.

Revisado el 20/2/2019

I had no background on ticketing systems, Tix manager took me under his wing and now I can create...

I had no background on ticketing systems, Tix manager took me under his wing and now I can create events in minutes. Our reo gives a personalized customer service, based on your company's needs. He's patient and he has a great team, he's the very definition of a good manager. Experiencing a big ticketing company right now and it's disappointing of how poor the training and the customer service is. when you think of a big corporation you think they'll have and provide all tools needed to succeed. In reality, they care about the high fees and selling but not caring how it gets done. Tix cares about the success on both parties and they care about customers providing low fees. Each account is a priority to Tix, they help as much as they can. To a big company, 1 account is nothing, and they make you do the job for them. Tix also cares when creating a new venue map, their team must be geniuses because all I have to do is send them a PDF and they do the rest (at no cost), at the same time they let you know if something doesn't look right of if you missed a row or a seat number. They've saved me from a few mistakes and embarrassment, instead they help me succeed and look good to my superiors. If you're looking for a ticketing company Tix is the right choice. No question is stupid or not important to our rep, he never acts like he is too good to answer he never makes you call the appropriate person to help you, if you have an issue he's there. Thank you!

Puntos a favor

Customer service is the BEST! No words can describe the amazing service Tix provides.

User friendly, reports can be customized, access to everything we need to create events.
Creating a new venue couldn't be any easier!
Service fees are the lowest. They are caring and patient, they listen to your needs and give you ideas on how create a better event than what you had in mind.

Puntos en contra

Not many people know about Tix. If more people knew, Tix would be the #1 ticketing system in the world!

Carleton U.
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Couldn't be more pleased with Tix, Inc.'s web based Box Office software!

Revisado el 5/4/2016

After much research into the various vendors for on-line ticket sales, Zanesville Community...

After much research into the various vendors for on-line ticket sales, Zanesville Community Theatre, Inc., a small community theatre in Zanesville, Oh, made the leap into on-line and and off-line credit card sales in June 2004 with Tix, Inc. At the time, ZCT didn't have the CC transactions necessary to support our own merchant account. Tix, Inc. supported us with their merchant account.

Furthermore, our representative (Silvia Mahoney) since day one has been patient with us and helped us to go from a completely manual (and time consuming) method of selling tickets to a method using on-line sales and off-line box office sales. Picking their own seats is very popular with our customers. We print our tickets on-demand to mail to our customers or hold for pickup. The Tix, Inc. Box Office software interfaces well with the Boca Systems ticket printers we use.

Fiscal reports are much easier and take much less time than the manual method we used to use. Since June 2004, we now process over 80%-95% of our sales in CCs both on-line (card-not-present) and Box Office (card-present) using Tix, Inc.'s Box Office software. Due to our increased volume in CC sales, we recently switched to our own merchant account.

As the Tix, Inc. Box Office software is web based, ZCT's Box Office staff can work at home to process ticket orders. Once they arrive on-site, they can batch print the days tickets and have them all ready for the customers.

ZCT is an all volunteer community theatre, having no paid staff members. We seat 92 per performance and each of the 6 shows we present run for two consecutive weekends. Many shows are sell-outs and without Tix, Inc. at our side I think our customer's experience would suffer.

Thank you Tix, Inc!

Carleton Underwood, Treasurer
Zanesville Community Theatre, Inc.
http://zct.org/box-office/

Respuesta de Tix

We appreciate your feedback, Carleton. Migrating from a manual ticket sales method to an online ticketing solution can be a time consuming process, and we're glad we were able to help you streamline your entire ticket sales process to ease your workload. We strive to provide the best overall experience for both you and your customers, and appreciate that you're completely satisfied with our system. Thank you for choosing Tix!

Silvia Mahoney | Tix, Inc.

Mari W.
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Personal interaction with staff is excellent, navigation of site not easy.

Revisado el 11/4/2016

Cannot easily find solutions to problems on our own, generally must call and speak with rep to get...

Cannot easily find solutions to problems on our own, generally must call and speak with rep to get answer - it works if its during office hours but not on weekends or evenings. At times feel as though I'm going in a circle.

Respuesta de Tix

Mari, thank you for your feedback. We offer a number of different tools that are available to help you maximize your use of our system, including a Knowledge Base, video tutorials, and onboarding emails. Additionally, our system features online, contextual help from within our various programs and reports. With respect to our availability, we offer 24/7 support at no cost - we can be reached outside of our office hours by calling our Support number. Thanks again for your feedback - we welcome the opportunity to help you get the most out of Tix.

Silvia Mahoney | Tix, Inc.

Jennifer E.
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

TIX is the answer we needed--Great support and patron experience

Revisado el 13/10/2016

We wanted an easy-to-use system where patrons could select their own seats for events in a...

We wanted an easy-to-use system where patrons could select their own seats for events in a 1500-seat venue and our smaller 450-seat theater. Going from our old paper system to TIX was a great decision. We were looking for a reasonable fee structure and solid customer support--TIX has both. Another feature that was important for us was to be able to hide the fee for certain events and TIX makes that easy to do. Sales reports, customer data and back-end management are easy to use and the TIX help library is excellent--anything I have not been able to figure out has been quickly responded to from TIX support via phone or email. I've also been impressed by the personal rapport of my support specialist--when I call, she knows who I am and is familiar with our organization's venues and events. I'm sure she has many clients to attend to, but I have had excellent response to each call or email--always within the same day!
Many of our patrons are older and I have heard nothing but positive responses from those who have attempted to make online purchases through TIX. We have some who call or walk in for a "box office" experience, and those orders are easily handled. Since our TIX site is branded to look like our own website, many purchasers do not even recognize they have left our website to make their purchase.
TIX is exactly what we were looking for.

Puntos a favor

Patron experience is excellent. Help library is great. Customer support is excellent.

Puntos en contra

Sometimes the reports do not output to excel correctly, but the developer said this is a known issue and is being resolved.

Respuesta de Tix

Jennifer, thank you for your glowing and comprehensive feedback! We're glad to hear that Tix has improved your ticket sales process and that our service and support team have made your experience with Tix overwhelmingly positive. Its nice to hear that your customers have enjoyed their online purchasing experience.

Thank you for choosing Tix!
Silvia Mahoney | Tix, Inc.

Alan G.
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Great ticket company and excellent customer service.

Revisado el 22/4/2016

PROS-
-24/7 support and customer service
-low fees
-free setup, no long tern contract or start up...

PROS-
-24/7 support and customer service
-low fees
-free setup, no long tern contract or start up fees and no hidden fees
-offers a variety of options to help build business
-customers have chance to choose their own seats/tickets via real time seating chart on line
-easy and wonderful to work with, very accommodating and go above and beyond
-able to customize floor plans and seating options to fit arena with a variety of seating layouts
-offer general admission and reserved seating options
-able to offer options such as pre sale codes, discount codes, and surveys

CONS- None, totally satisfied

In 2002, we had a major country concert here at our arena. We were a manual, hard ticket box office. During the on sale we had many, many problems and opportunities, so it was at that point that we decided we needed a computer ticketing system.

We are a local government and put this out on bid. We received many bids form a variety of companies. We narrowed the choice to the top three, requested further info and had a demonstration and Tix.com was by far, always on top of the pack.

We chose Tix.com for three main reasons. 1. Ease of use for customer and staff, 2. Customers see a floor plan and able to choose their own seats and 3. 24/7 hour great customer service.

We have been TOTALLY satisfied with Tix.com and have no complaints. As the person that works the most with Tix.com and its staff, I cannot think of a greater company to work with.

Respuesta de Tix

Alan, we're glad that you're absolutely satisfied with our system and support. Tix is designed to put the power in your hands by giving you access to all of the features you've listed in your review. We appreciate your business and look forward to working with you for years to come!

Silvia Mahoney | Tix, Inc.

Mostrando 5 opiniones de 138 Todas las opiniones

Preguntas frecuentes sobre Tix

He aquí algunas preguntas frecuentes sobre Tix.

Tix ofrece los siguientes planes de precios:

  • A partir de: USD 0.25/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

No tenemos información sobre las características de Tix

Los clientes habituales de Tix son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Tix admite los siguientes idiomas:

inglés

Tix admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Tix se integra con las siguientes aplicaciones:

Authorize.Net, Mailchimp, PayPal, Square Payments, Stripe, SurveyMonkey

Tix ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, 24/7 (asistencia directa), Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Tix.