Tix

Sistema de entradas online basado en la nube

4.8 /5 (138 opiniones) ¡Escribe una reseña!

Información general sobre Tix

¿Qué es Tix?

Tix es un software de venta de entradas online basado en la nube que permite a las empresas de gestión y organización de eventos vender entradas a los clientes. Los clientes pueden reservar entradas a través de distintas configuraciones de taquilla, como canales de venta directa o taquilla a pie de calle. La configuración online incluye venta de entradas a través de dispositivos móviles y quioscos, así como a través de los centros de atención telefónica de Tix.

Tix ofrece funciones como fácil integración con pasarelas de pago con tarjeta de crédito y varias pasarelas de comercio electrónico como Authorize.net, Cybersource y PayPal; impresión de entradas electrónicas, entradas preimpresas y opciones de impresión de entradas térmicas. La selección de asientos permite a los usuarios elegir sus asientos preferidos en una vista fotográfica de los mismos.

Tix se integra con el software CRM para capturar y analizar los detalles de los clientes y su historial de compras. También fomenta la participación del cliente mediante encuestas, campañas de redes sociales, cupones de descuento y renovaciones. Las funciones de marketing por correo electrónico de Tix se pueden usar para enviar notificaciones masivas por correo electrónico a los clientes. La suscripción de temporada permite a los clientes seleccionar sus propios asientos para todas las funciones incluidas en la suscripción.

Tix también proporciona a los usuarios funciones adicionales como escaneo de códigos de barras, promoción de marca, taquilla móvil, donación y membresías y analíticas.

La empresa atiende las necesidades de escuelas de baile, colegios y universidades, eventos deportivos, casinos, ferias, exposiciones y organizaciones religiosas, entre otros.

Información general sobre Tix

Precio

A partir de
USD 0.25/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Tix

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Australia
Idiomas admitidos
Inglés

Medios

Tix includes intuitive interface for selling event tickets online
Tix offers sales reporting page with detailed order history and the mode of buying
Tix Ticket Buyer Log-in Page
Tix Ticket Client Log-in Page
Captura de pantalla de Tix: Tix includes intuitive interface for selling event tickets online Captura de pantalla de Tix: Tix offers sales reporting page with detailed order history and the mode of buying Captura de pantalla de Tix: Tix Ticket Buyer Log-in Page Captura de pantalla de Tix: Tix Ticket Client Log-in Page Captura de pantalla de Tix: Captura de pantalla de Tix: Captura de pantalla de Tix:

Opiniones de Tix

Opiniones de Tix

Calificación general
4.8
/
5
Excelente
117

Muy bien
19

Normal
2

Pobre
0

Malo
0

Relación calidad-precio
4.8
Funciones
4.9
Facilidad de uso
4.7
Asistencia al cliente
5
99% Un ha recomendado esta aplicación
Beatriz B.

Tix Cares! *Best ticketing Company...Bar none.

I had no background on ticketing systems, Tix manager took me under his wing and now I can create events in minutes. Our reo gives a personalized customer service, based on your company's needs. He's patient and he has a great team, he's the very definition of a good manager. Experiencing a big ticketing company right now and it's disappointing of how poor the training and the customer service is. when you think of a big corporation you think they'll have and provide all tools needed to succeed. In reality, they care about the high fees and selling but not caring how it gets done. Tix cares about the success on both parties and they care about customers providing low fees. Each account is a priority to Tix, they help as much as they can. To a big company, 1 account is nothing, and they make you do the job for them. Tix also cares when creating a new venue map, their team must be geniuses because all I have to do is send them a PDF and they do the rest (at no cost), at the same time they let you know if something doesn't look right of if you missed a row or a seat number. They've saved me from a few mistakes and embarrassment, instead they help me succeed and look good to my superiors. If you're looking for a ticketing company Tix is the right choice. No question is stupid or not important to our rep, he never acts like he is too good to answer he never makes you call the appropriate person to help you, if you have an issue he's there. Thank you!


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Carleton U.

Couldn't be more pleased with Tix, Inc.'s web based Box Office software!

After much research into the various vendors for on-line ticket sales, Zanesville Community Theatre, Inc., a small community theatre in Zanesville, Oh, made the leap into on-line and and off-line credit card sales in June 2004 with Tix, Inc. At the time, ZCT didn't have the CC transactions necessary to support our own merchant account. Tix, Inc. supported us with their merchant account.

Furthermore, our representative (Silvia Mahoney) since day one has been patient with us and helped us to go from a completely manual (and time consuming) method of selling tickets to a method using on-line sales and off-line box office sales. Picking their own seats is very popular with our customers. We print our tickets on-demand to mail to our customers or hold for pickup. The Tix, Inc. Box Office software interfaces well with the Boca Systems ticket printers we use.

Fiscal reports are much easier and take much less time than the manual method we used to use. Since June 2004, we now process over 80%-95% of our sales in CCs both on-line (card-not-present) and Box Office (card-present) using Tix, Inc.'s Box Office software. Due to our increased volume in CC sales, we recently switched to our own merchant account.

As the Tix, Inc. Box Office software is web based, ZCT's Box Office staff can work at home to process ticket orders. Once they arrive on-site, they can batch print the days tickets and have them all ready for the customers.

ZCT is an all volunteer community theatre, having no paid staff members. We seat 92 per performance and each of the 6 shows we present run for two consecutive weekends. Many shows are sell-outs and without Tix, Inc. at our side I think our customer's experience would suffer.

Thank you Tix, Inc!

Carleton Underwood, Treasurer
Zanesville Community Theatre, Inc.
http://zct.org/box-office/


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Mari W.

Personal interaction with staff is excellent, navigation of site not easy.

Cannot easily find solutions to problems on our own, generally must call and speak with rep to get answer - it works if its during office hours but not on weekends or evenings. At times feel as though I'm going in a circle.


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Jennifer E.

TIX is the answer we needed--Great support and patron experience

We wanted an easy-to-use system where patrons could select their own seats for events in a 1500-seat venue and our smaller 450-seat theater. Going from our old paper system to TIX was a great decision. We were looking for a reasonable fee structure and solid customer support--TIX has both. Another feature that was important for us was to be able to hide the fee for certain events and TIX makes that easy to do. Sales reports, customer data and back-end management are easy to use and the TIX help library is excellent--anything I have not been able to figure out has been quickly responded to from TIX support via phone or email. I've also been impressed by the personal rapport of my support specialist--when I call, she knows who I am and is familiar with our organization's venues and events. I'm sure she has many clients to attend to, but I have had excellent response to each call or email--always within the same day!
Many of our patrons are older and I have heard nothing but positive responses from those who have attempted to make online purchases through TIX. We have some who call or walk in for a "box office" experience, and those orders are easily handled. Since our TIX site is branded to look like our own website, many purchasers do not even recognize they have left our website to make their purchase.
TIX is exactly what we were looking for.


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Alan G.

Great ticket company and excellent customer service.

PROS-
-24/7 support and customer service
-low fees
-free setup, no long tern contract or start up fees and no hidden fees
-offers a variety of options to help build business
-customers have chance to choose their own seats/tickets via real time seating chart on line
-easy and wonderful to work with, very accommodating and go above and beyond
-able to customize floor plans and seating options to fit arena with a variety of seating layouts
-offer general admission and reserved seating options
-able to offer options such as pre sale codes, discount codes, and surveys

CONS- None, totally satisfied

In 2002, we had a major country concert here at our arena. We were a manual, hard ticket box office. During the on sale we had many, many problems and opportunities, so it was at that point that we decided we needed a computer ticketing system.

We are a local government and put this out on bid. We received many bids form a variety of companies. We narrowed the choice to the top three, requested further info and had a demonstration and Tix.com was by far, always on top of the pack.

We chose Tix.com for three main reasons. 1. Ease of use for customer and staff, 2. Customers see a floor plan and able to choose their own seats and 3. 24/7 hour great customer service.

We have been TOTALLY satisfied with Tix.com and have no complaints. As the person that works the most with Tix.com and its staff, I cannot think of a greater company to work with.


Traducir con Google
Beatriz B.
Sector: Juegos de azar y casinos
Tamaño de la empresa: 1001-5000 empleados
Traducir a español
Traducir a español

Tix Cares! *Best ticketing Company...Bar none.

Software usado A diario durante Más de dos años
Revisado el 20/2/2019
Fuente de la reseña: Capterra

I had no background on ticketing systems, Tix manager took me under his wing and now I can create events in minutes. Our reo gives a personalized customer service, based on your company's needs. He's patient and he has a great team, he's the very definition of a good manager. Experiencing a big ticketing company right now and it's disappointing of how poor the training and the customer service is. when you think of a big corporation you think they'll have and provide all tools needed to succeed. In reality, they care about the high fees and selling but not caring how it gets done. Tix cares about the success on both parties and they care about customers providing low fees. Each account is a priority to Tix, they help as much as they can. To a big company, 1 account is nothing, and they make you do the job for them. Tix also cares when creating a new venue map, their team must be geniuses because all I have to do is send them a PDF and they do the rest (at no cost), at the same time they let you know if something doesn't look right of if you missed a row or a seat number. They've saved me from a few mistakes and embarrassment, instead they help me succeed and look good to my superiors. If you're looking for a ticketing company Tix is the right choice. No question is stupid or not important to our rep, he never acts like he is too good to answer he never makes you call the appropriate person to help you, if you have an issue he's there. Thank you!

Puntos a favor

Customer service is the BEST! No words can describe the amazing service Tix provides.

User friendly, reports can be customized, access to everything we need to create events.
Creating a new venue couldn't be any easier!
Service fees are the lowest. They are caring and patient, they listen to your needs and give you ideas on how create a better event than what you had in mind.

Puntos en contra

Not many people know about Tix. If more people knew, Tix would be the #1 ticketing system in the world!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Carleton U.
Traducir a español
Traducir a español

Couldn't be more pleased with Tix, Inc.'s web based Box Office software!

Revisado el 5/4/2016
Fuente de la reseña: Capterra

After much research into the various vendors for on-line ticket sales, Zanesville Community Theatre, Inc., a small community theatre in Zanesville, Oh, made the leap into on-line and and off-line credit card sales in June 2004 with Tix, Inc. At the time, ZCT didn't have the CC transactions necessary to support our own merchant account. Tix, Inc. supported us with their merchant account.

Furthermore, our representative (Silvia Mahoney) since day one has been patient with us and helped us to go from a completely manual (and time consuming) method of selling tickets to a method using on-line sales and off-line box office sales. Picking their own seats is very popular with our customers. We print our tickets on-demand to mail to our customers or hold for pickup. The Tix, Inc. Box Office software interfaces well with the Boca Systems ticket printers we use.

Fiscal reports are much easier and take much less time than the manual method we used to use. Since June 2004, we now process over 80%-95% of our sales in CCs both on-line (card-not-present) and Box Office (card-present) using Tix, Inc.'s Box Office software. Due to our increased volume in CC sales, we recently switched to our own merchant account.

As the Tix, Inc. Box Office software is web based, ZCT's Box Office staff can work at home to process ticket orders. Once they arrive on-site, they can batch print the days tickets and have them all ready for the customers.

ZCT is an all volunteer community theatre, having no paid staff members. We seat 92 per performance and each of the 6 shows we present run for two consecutive weekends. Many shows are sell-outs and without Tix, Inc. at our side I think our customer's experience would suffer.

Thank you Tix, Inc!

Carleton Underwood, Treasurer
Zanesville Community Theatre, Inc.
http://zct.org/box-office/

Traducir a español

Respuesta de Tix

We appreciate your feedback, Carleton. Migrating from a manual ticket sales method to an online ticketing solution can be a time consuming process, and we're glad we were able to help you streamline your entire ticket sales process to ease your workload. We strive to provide the best overall experience for both you and your customers, and appreciate that you're completely satisfied with our system. Thank you for choosing Tix!

Silvia Mahoney | Tix, Inc.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Mari W.
Traducir a español
Traducir a español

Personal interaction with staff is excellent, navigation of site not easy.

Revisado el 11/4/2016
Fuente de la reseña: Capterra

Cannot easily find solutions to problems on our own, generally must call and speak with rep to get answer - it works if its during office hours but not on weekends or evenings. At times feel as though I'm going in a circle.

Traducir a español

Respuesta de Tix

Mari, thank you for your feedback. We offer a number of different tools that are available to help you maximize your use of our system, including a Knowledge Base, video tutorials, and onboarding emails. Additionally, our system features online, contextual help from within our various programs and reports. With respect to our availability, we offer 24/7 support at no cost - we can be reached outside of our office hours by calling our Support number. Thanks again for your feedback - we welcome the opportunity to help you get the most out of Tix.

Silvia Mahoney | Tix, Inc.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Jennifer E.
Sector: Instituciones religiosas
Tamaño de la empresa: 51-200 empleados
Traducir a español
Traducir a español

TIX is the answer we needed--Great support and patron experience

Software usado A diario durante 1-5 meses
Revisado el 13/10/2016
Fuente de la reseña: Capterra

We wanted an easy-to-use system where patrons could select their own seats for events in a 1500-seat venue and our smaller 450-seat theater. Going from our old paper system to TIX was a great decision. We were looking for a reasonable fee structure and solid customer support--TIX has both. Another feature that was important for us was to be able to hide the fee for certain events and TIX makes that easy to do. Sales reports, customer data and back-end management are easy to use and the TIX help library is excellent--anything I have not been able to figure out has been quickly responded to from TIX support via phone or email. I've also been impressed by the personal rapport of my support specialist--when I call, she knows who I am and is familiar with our organization's venues and events. I'm sure she has many clients to attend to, but I have had excellent response to each call or email--always within the same day!
Many of our patrons are older and I have heard nothing but positive responses from those who have attempted to make online purchases through TIX. We have some who call or walk in for a "box office" experience, and those orders are easily handled. Since our TIX site is branded to look like our own website, many purchasers do not even recognize they have left our website to make their purchase.
TIX is exactly what we were looking for.

Puntos a favor

Patron experience is excellent. Help library is great. Customer support is excellent.

Puntos en contra

Sometimes the reports do not output to excel correctly, but the developer said this is a known issue and is being resolved.

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Respuesta de Tix

Jennifer, thank you for your glowing and comprehensive feedback! We're glad to hear that Tix has improved your ticket sales process and that our service and support team have made your experience with Tix overwhelmingly positive. Its nice to hear that your customers have enjoyed their online purchasing experience.

Thank you for choosing Tix!
Silvia Mahoney | Tix, Inc.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Alan G.
Traducir a español
Traducir a español

Great ticket company and excellent customer service.

Revisado el 22/4/2016
Fuente de la reseña: Capterra

PROS-
-24/7 support and customer service
-low fees
-free setup, no long tern contract or start up fees and no hidden fees
-offers a variety of options to help build business
-customers have chance to choose their own seats/tickets via real time seating chart on line
-easy and wonderful to work with, very accommodating and go above and beyond
-able to customize floor plans and seating options to fit arena with a variety of seating layouts
-offer general admission and reserved seating options
-able to offer options such as pre sale codes, discount codes, and surveys

CONS- None, totally satisfied

In 2002, we had a major country concert here at our arena. We were a manual, hard ticket box office. During the on sale we had many, many problems and opportunities, so it was at that point that we decided we needed a computer ticketing system.

We are a local government and put this out on bid. We received many bids form a variety of companies. We narrowed the choice to the top three, requested further info and had a demonstration and Tix.com was by far, always on top of the pack.

We chose Tix.com for three main reasons. 1. Ease of use for customer and staff, 2. Customers see a floor plan and able to choose their own seats and 3. 24/7 hour great customer service.

We have been TOTALLY satisfied with Tix.com and have no complaints. As the person that works the most with Tix.com and its staff, I cannot think of a greater company to work with.

Traducir a español

Respuesta de Tix

Alan, we're glad that you're absolutely satisfied with our system and support. Tix is designed to put the power in your hands by giving you access to all of the features you've listed in your review. We appreciate your business and look forward to working with you for years to come!

Silvia Mahoney | Tix, Inc.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Recomendación de usuario
9.7/10
Basado en 138 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Tix

Precios de Tix

A partir de
USD 0.25/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.8/5
Basado en 138 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Tix

Funciones de Tix

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Gestión de contactos
Importación y exportación de datos
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.9/5
Basado en 138 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre Tix

Preguntas frecuentes sobre Tix

He aquí algunas preguntas frecuentes sobre Tix.

P. ¿Qué tipo de planes de precios ofrece Tix?

Tix ofrece los siguientes planes de precios:

A partir de: USD 0.25/mes

Modelo de precios: Suscripción

Prueba gratis: No disponible

P. ¿Cuáles son las características principales de Tix?

No tenemos información sobre las características de Tix

P. ¿Quiénes son los usuarios habituales de Tix?

Los clientes habituales de Tix son:

Empresas pequeñas, Empresas Grandes, Empresas medianas

P. ¿Qué idiomas admite Tix?

Tix admite los siguientes idiomas:

Inglés

P. ¿Tix es compatible con dispositivos móviles?

No tenemos información sobre los dispositivos compatibles con Tix

P. ¿Con qué otras aplicaciones se integra Tix?

Tix se integra con las siguientes aplicaciones:

Authorize.net, Mailchimp, PayPal, Square Payments, Stripe, SurveyMonkey

P. ¿Qué tipo de asistencia ofrece Tix?

Tix ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo