InTouch

InTouch

Automatización de marketing y ventas y CRM

4.8/5 (13 opiniones)

Información general sobre InTouch

¿Qué es InTouch?

InTouch combina todas las funcionalidades de un CRM tradicional de gestión de contactos, gestión de acuerdos de ventas, uso compartido de calendarios y más, con la potencia de herramientas de marketing integradas como marketing por correo electrónico, marketing de mensajes de texto, combinación de correspondencia para material impreso, feeds sociales y encuestas online para obtener información sobre los clientes.

InTouch es más que un simple producto de software; es un enfoque de ventas y marketing diseñado específicamente para pequeñas empresas que necesitan obtener mejores resultados con tiempo y dinero limitados.

InTouch conoce lo que funciona y comprende que las actividades de marketing de las grandes marcas no son adecuadas para las pequeñas empresas. La mayoría de las pequeñas empresas no tienen tiempo para gestionar sistemas complicados. Por eso, InTouch se centra en las cosas principales que pueden marcar una diferencia real, ese 20 % que logra el 80 % de los resultados de crecimiento del negocio.

Su equipo brinda asistencia y ayuda para que las empresas puedan crecer.

Obtén una prueba gratis de 14 días.

Información general sobre InTouch

Precio

A partir de
GBP 15.00/mes

Opciones de precios

Prueba gratis
Suscripción

Funciones de InTouch

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Canadá, China, Europa y otros 5, Alemania, India, Japón, Latinoamérica, África y Oriente Medio
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de InTouch: Create web forms with powerful follow-up, segment users, add users to automated campaigns, add users to groups, automatically create leads, send an autoresponder email, get notification
Captura de pantalla de InTouch: Create web forms with powerful follow-up, segment users, add users to automated campaigns, add users to groups, automatically create leads, send an autoresponder email, get notification Captura de pantalla de InTouch: Create powerful automated follow-up campaigns, including emails, tasks and lead creation. Captura de pantalla de InTouch: Get powerful email marketing reports on users who have clicked, opened, unsubscribed and bounced Captura de pantalla de InTouch: Get detailed statistics from your email marketing campaigns Captura de pantalla de InTouch: Choose from a wide number of html email templates, or upload your own. Captura de pantalla de InTouch: Track personal and team tasks, set automated and manual tasks for seamless follow-up Captura de pantalla de InTouch: The new drag and drop sales pipeline view - Coming Very Soon! Captura de pantalla de InTouch: A contact record - see history, leads, add to groups, send email, add tasks & more

Opiniones de InTouch

Opiniones de InTouch

Calificación general
4.8
/
5
Excelente
11

Muy bien
1

Normal
1

Pobre
0

Malo
0

Relación calidad-precio
0
Funciones
4
Facilidad de uso
3
Asistencia al cliente
4
92% Un ha recomendado esta aplicación
Andrew H.

It's my secret to getting it all done!!

My company has used intouch CRM for several years now, we are pleased with it so we now recommend it to our clients.
It does 98% of what in my opinion every small business owner needs to run and automate their business, from the day to day diary management, to setting up marketing campaigns, and it is affordable.
I have always said to new team members, that you have two brains when working here, one is yours, and the other is the CRM, where everything will be stored and shared for everyone else to collaborate with and use.
Also I like the fact that it is online, so I can login from anywhere, and my data is secure, and backed up without me having to worry.
I just wouldn't be without it...
Highly recommend


Traducir con Google
Mark S.

more than CRM - it's a business success partner for entrepreneurs and business owners!

InTouch provides a comprehensive suite of CRM functions, including some really exceptional features. In particular I find the seamless flow between contact management and email marketing and back is an incredibly powerful process. I've evaluated many CRM and email marketing packages and InTouch is an essential system for my business. The support is excellent too - from online resources to helpdesk.


Traducir con Google
Bill M.

New User impressed with customer service

I've been using InTouch CRM for about 2 weeks now. Customer service for me has been excellent; chat support has been helpful and accurate and the attention to detail from staff has exceeded my expectations. I am a small business with a turnover of less than £110k but InTouch have been really committed to my cause.

I am using InTouch for emailing parents of students about Summer School bookings, news and updates, and free information about how best to nurture learning in their children. I could see via the report page that my last email was opened by over 25 people within just an hour of being delivered and I have received 4 sales enquiries as a result of it. It's paid for itself already this year!


Traducir con Google
Peter E.

You feel like a customer not a number!

We use Intouchcrm for our CRM, newsletters, email campaigns, website, emails so it is a very complete service with an excellent on-call telephone support, FAQ service, and email support. There is a complete suite of videos to help, guides and very quick response. I use and have used all kinds of CRMs in my time and am a serial user of cloud based tools so it takes a real pounding from us! Yes, I thoroughly recommend it and in fairness to the guys there, when they have found any gaps in the system, they jump on issues and sort them quickly. You are dealing with human beings and you feel like a customer not a number! Great customer service. Happy to recommend them.


Traducir con Google
Kelli C.

5 Star Service

In Touch CRM has been a great tool for my business in marketing the company as well as getting feedback from customers.

Companies and customers have commented on how professional and sleek the email campaigns are. I'm able to get information to my customers with a system that is easy to use, allows links, photos and update information that is essential.

There are different email templates that can be used to help format the type of email you want to send out that is relevant. Thus making the process quick and easy.

The surveys extremely useful in obtaining information such as gaining feedback on our services we have given to enable us to develop a better service in the future.

Whenever I have needed technical advice, customer service is prompt and efficient.

In Touch CRM has become an integral part of the running of my business.


Traducir con Google
Andrew H.
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español

It's my secret to getting it all done!!

Revisado el 15/5/2014
Fuente de la reseña: GetApp

My company has used intouch CRM for several years now, we are pleased with it so we now recommend it to our clients.
It does 98% of what in my opinion every small business owner needs to run and automate their business, from the day to day diary management, to setting up marketing campaigns, and it is affordable.
I have always said to new team members, that you have two brains when working here, one is yours, and the other is the CRM, where everything will be stored and shared for everyone else to collaborate with and use.
Also I like the fact that it is online, so I can login from anywhere, and my data is secure, and backed up without me having to worry.
I just wouldn't be without it...
Highly recommend

Puntos a favor

intouch has always come up trumps for my business as it allows me to market to my clients not just by email but also direct mail and SMS.

Puntos en contra

There are still and will probably be always be a couple of aspects of the software that could be made more user friendly, but it is always being upgraded so most issues once highlighted, are dealt with.

Traducir a español

Respuesta de InTouch CRM

Thank you for the review. We love it when we see the system being used to its full potential, it really does have, as you say, 98% of what most small businesses need to grow their business through effective sales and marketing.

Mark S.
Sector: Consultoría de gestión
Tamaño de la empresa: 2-10 empleados
Traducir a español

more than CRM - it's a business success partner for entrepreneurs and business owners!

Revisado el 6/6/2014
Fuente de la reseña: GetApp

InTouch provides a comprehensive suite of CRM functions, including some really exceptional features. In particular I find the seamless flow between contact management and email marketing and back is an incredibly powerful process. I've evaluated many CRM and email marketing packages and InTouch is an essential system for my business. The support is excellent too - from online resources to helpdesk.

Puntos a favor

InTouch provides, in a single integrated system, about 8 major app areas - email marketing, contact management, direct mail, SMS, Survey and so on. Managing contacts through Groups is easy and Email Nurture Sequences are excellent, to highlight two.

Puntos en contra

None especially. If you have very specific requirements that go beyond the core InTouch capability you may need to find a work-around, but that's the same for every CRM application.

Bill M.
Sector: Educación primaria/secundaria
Traducir a español

New User impressed with customer service

Revisado el 4/7/2014
Fuente de la reseña: GetApp

I've been using InTouch CRM for about 2 weeks now. Customer service for me has been excellent; chat support has been helpful and accurate and the attention to detail from staff has exceeded my expectations. I am a small business with a turnover of less than £110k but InTouch have been really committed to my cause.

I am using InTouch for emailing parents of students about Summer School bookings, news and updates, and free information about how best to nurture learning in their children. I could see via the report page that my last email was opened by over 25 people within just an hour of being delivered and I have received 4 sales enquiries as a result of it. It's paid for itself already this year!

Puntos a favor

Templates for emails
Reports
Support and customer service

Puntos en contra

Busy interface (tabs and sidebars)
Some functions not as easily reached as could be expected. There's a learning curve!

Peter E.
Sector: Marketing y publicidad
Traducir a español

You feel like a customer not a number!

Revisado el 15/7/2014
Fuente de la reseña: GetApp

We use Intouchcrm for our CRM, newsletters, email campaigns, website, emails so it is a very complete service with an excellent on-call telephone support, FAQ service, and email support. There is a complete suite of videos to help, guides and very quick response. I use and have used all kinds of CRMs in my time and am a serial user of cloud based tools so it takes a real pounding from us! Yes, I thoroughly recommend it and in fairness to the guys there, when they have found any gaps in the system, they jump on issues and sort them quickly. You are dealing with human beings and you feel like a customer not a number! Great customer service. Happy to recommend them.

Puntos a favor

Simple
Easy
Customer service
Easy to get in touch
It works
Quick response

Puntos en contra

Some of the templates sometimes get a little challenged but crikey if that is all I can find to complain about...and in truth, it is a minor issue

Kelli C.
Sector: Vino y licores
Traducir a español

5 Star Service

Revisado el 22/9/2014
Fuente de la reseña: GetApp

In Touch CRM has been a great tool for my business in marketing the company as well as getting feedback from customers.

Companies and customers have commented on how professional and sleek the email campaigns are. I'm able to get information to my customers with a system that is easy to use, allows links, photos and update information that is essential.

There are different email templates that can be used to help format the type of email you want to send out that is relevant. Thus making the process quick and easy.

The surveys extremely useful in obtaining information such as gaining feedback on our services we have given to enable us to develop a better service in the future.

Whenever I have needed technical advice, customer service is prompt and efficient.

In Touch CRM has become an integral part of the running of my business.

Recomendación de usuario
7/10
Basado en 13 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de InTouch

Precios de InTouch

A partir de
GBP 15.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
0/5
Basado en 13 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de InTouch

Funciones de InTouch

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Importación y exportación de datos
Integración de CRM
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4/5
Basado en 13 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre InTouch

Preguntas frecuentes sobre InTouch

He aquí algunas preguntas frecuentes sobre InTouch.

P. ¿Qué tipo de planes de precios ofrece InTouch?

InTouch ofrece los siguientes planes de precios:

A partir de: GBP 15.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de InTouch?

No tenemos información sobre las características de InTouch

P. ¿Quiénes son los usuarios habituales de InTouch?

Los clientes habituales de InTouch son:

Trabajadores autónomos, Sin ánimo de lucro, Administraciones públicas, Empresas pequeñas

P. ¿Qué idiomas admite InTouch?

InTouch admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece InTouch?

InTouch cuenta con los siguientes planes de precios:

Suscripción

P. ¿InTouch es compatible con dispositivos móviles?

No tenemos información sobre los dispositivos compatibles con InTouch

P. ¿Con qué otras aplicaciones se integra InTouch?

InTouch se integra con las siguientes aplicaciones:

Compete Club Management, DataTrak, Dispatch Anywhere, Insignia Library System, KashFlow, Wordpress

P. ¿Qué tipo de asistencia ofrece InTouch?

InTouch ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo