MyTime

Plataforma de programación de citas, POS y participación del cliente

4.7 /5 (109 opiniones) ¡Escribe una reseña!

Información general sobre MyTime

¿Qué es MyTime?

MyTime es una plataforma totalmente integrada de programación, punto de venta y participación del cliente para cadenas de ubicaciones múltiples y franquicias. Ha sido diseñada para ayudar a las empresas a crecer, programar y retener clientes.

MyTime tiene todas las herramientas que las empresas necesitan bajo un mismo techo: programador de citas completo, gestor de relaciones con los clientes (CRM), marketing por correo electrónico, gestión de presencia y publicidad online, punto de venta y más. MyTime está diseñado para adaptarse a cualquier tamaño de negocio, desde propietarios únicos hasta franquicias nacionales. Los usuarios pueden acceder a MyTime desde la web o sobre la marcha gracias a las aplicaciones para iPhone y Android.

La plataforma de programación y negocios de MyTime también se integra con el popular Marketplace, en el que millones de clientes buscan negocios locales, consultan reseñas, descripciones y precios y realizan reservas en tiempo real. MyTime también se asocia con Google, Facebook, YP.com, Local.com y otros para ayudar a las empresas a ser más visibles y fáciles de encontrar para los nuevos clientes.

Información general sobre MyTime

Precio

A partir de
USD 74.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de MyTime

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos
Idiomas admitidos
Inglés

Medios

MyTime’s Client Manager is a CRM system that stores all customers’ records in one place
MyTime is an appointment manager, online marketing tool, and communication hub rolled into one
Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online
Various standard reports are built into MyTime and can be used out of the box
MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler
MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management
MyTime lets users manage the whole business on the web and on Android and iPhone apps.
MyTime’s simple layout gives users full control over schedules, availability, and prices
Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients
MyTime point-of-sales processes payments for appointments and products
Vídeo de MyTime Captura de pantalla de MyTime: MyTime’s Client Manager is a CRM system that stores all customers’ records in one place Captura de pantalla de MyTime: MyTime is an appointment manager, online marketing tool, and communication hub rolled into one Captura de pantalla de MyTime: Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online Captura de pantalla de MyTime: Various standard reports are built into MyTime and can be used out of the box Captura de pantalla de MyTime: MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler Captura de pantalla de MyTime: MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management Captura de pantalla de MyTime: MyTime lets users manage the whole business on the web and on Android and iPhone apps. Captura de pantalla de MyTime: MyTime’s simple layout gives users full control over schedules, availability, and prices Captura de pantalla de MyTime: Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients Captura de pantalla de MyTime: MyTime point-of-sales processes payments for appointments and products

Opiniones de MyTime

Opiniones de MyTime

Calificación general
4.7
/
5
Excelente
87

Muy bien
20

Normal
0

Pobre
0

Malo
2

Relación calidad-precio
4.6
Funciones
4.5
Facilidad de uso
4.7
Asistencia al cliente
4.8
98% Un ha recomendado esta aplicación
Jaret L.

Love this company!

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

I could go on forever about the customer service but I actually love the software and app as well!

App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!


Traducir con Google
Jeff C.

Meets Our Needs But Pricey

Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.


Traducir con Google
Helina B.

Shady business practices, unknowledgeable staff, glitchy system

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.


Traducir con Google
Peter W.

One of the best time management applications out there


Traducir con Google
Jovan M.

I can't say enough good things about my time. They are so present in ready to offer Solutions&...

I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless


Traducir con Google
Jaret L.
Sector: Contabilidad
Traducir a español
Traducir a español

Love this company!

Revisado el 20/11/2015
Fuente de la reseña: GetApp

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

I could go on forever about the customer service but I actually love the software and app as well!

App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

Puntos a favor

User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

Puntos en contra

I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Jeff C.
Sector: Comercio minorista
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

Meets Our Needs But Pricey

Software usado A diario durante 6-12 meses
Revisado el 10/10/2020
Fuente de la reseña: Capterra

Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.

Puntos a favor

It's pretty intuitive, relatively easy to setup, and does the job. I really like the two-way texting features.

Puntos en contra

I think it is expensive compared to other options and the pricing structure feels very nickel and dime. I think there are certain options that could be included in the base price without charging more. For example, to use online payment collection requires use of the full point-of-sale, which is unnecessary for my business. Also, the basic reminder emails & texts should be editable without having to subscribe to the full marketing suite.

It's a bit buggy in various workflows, like toggling between locations, the calendar does not refresh correctly.

I also wish there was more customization available to display various fields during the appointment creation process, rather than having to dive into the Client or the Pet record.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 6.0/10

Helina B.
Sector: Salud, bienestar y deporte
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

Shady business practices, unknowledgeable staff, glitchy system

Software usado A diario durante 1-5 meses
Revisado el 11/12/2018
Fuente de la reseña: Capterra

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

Puntos a favor

I like the look and user friendliness of the widget on our website.

Puntos en contra

The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

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Respuesta de MyTime

We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.

We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill.

We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 1.0/10

Peter W.
Sector: Educación superior
Tamaño de la empresa: 501-1000 empleados
Traducir a español
Traducir a español

One of the best time management applications out there

Software usado A diario durante Más de dos años
Revisado el 30/11/2018
Fuente de la reseña: GetApp

Puntos a favor

I've been using My Time for as long as I can remember to manage everything from work to personal life.
Its very easy to use, both as a newbie and an experienced user.
Brilliant price point, compared to other applications that offer similar features this is a steal!
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

Puntos en contra

Over time some of the free features of My Time have been moved to only be available to premium users.
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación: 8.0/10

Jovan M.
Traducir a español
Traducir a español

I can't say enough good things about my time. They are so present in ready to offer Solutions& suppo

Software usado A diario durante Más de dos años
Revisado el 2/4/2018
Fuente de la reseña: Capterra

I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

Puntos a favor

Everything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

Puntos en contra

As their business evolves some things that were free in the beginning now cost money. For example it used to be free to call in for support but because I don't have the package that includes phone support I have to email / chat for support. Which is not a major issue but I did like in the past that I could just call

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
8.9/10
Basado en 109 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de MyTime

Precios de MyTime

A partir de
USD 74.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.6/5
Basado en 109 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de MyTime

Funciones de MyTime

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Gestión de contactos
Importación y exportación de datos
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.5/5
Basado en 109 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre MyTime

Preguntas frecuentes sobre MyTime

He aquí algunas preguntas frecuentes sobre MyTime.

P. ¿Qué tipo de planes de precios ofrece MyTime?

MyTime ofrece los siguientes planes de precios:

A partir de: USD 74.00/mes

Modelo de precios: Suscripción

Prueba gratis: No disponible

P. ¿Cuáles son las características principales de MyTime?

No tenemos información sobre las características de MyTime

P. ¿Quiénes son los usuarios habituales de MyTime?

Los clientes habituales de MyTime son:

Empresas pequeñas, Empresas Grandes, Empresas medianas

P. ¿Qué idiomas admite MyTime?

MyTime admite los siguientes idiomas:

Inglés

P. ¿MyTime es compatible con dispositivos móviles?

MyTime admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra MyTime?

MyTime se integra con las siguientes aplicaciones:

Facebook, Google Calendar, Google Maps, Instagram, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced

P. ¿Qué tipo de asistencia ofrece MyTime?

MyTime ofrece las siguientes opciones de asistencia:

Asistencia en línea, Asistencia telefónica, Base de conocimientos, Preguntas frecuentes