Agile CRM

Agile CRM

CRM de ventas y marketing para pequeñas empresas

4.2/5 (377 opiniones)

Información general sobre Agile CRM

¿Qué es Agile CRM?

Agile CRM abarca los tres aspectos de la gestión de relaciones con los clientes con funciones dedicadas de ventas, marketing y servicios. Averigua quiénes son los clientes, registra los datos de contacto, automatiza comunicaciones y programa citas. Rastrea las transacciones posteriores, optimiza el flujo de trabajo y gestiona tickets de clientes con la interfaz de usuario de Agile, basada en paneles y del tipo de arrastrar y soltar.

Dirígete a nuevos clientes potenciales empresariales con integración de telefonía completa junto con asistencia de marketing para el envío de boletines de correo electrónico, campañas de redes sociales y mensajes SMS. Añade fácilmente Agile a una tienda en línea para automatizar la contratación web con mensajes orientados al cliente, ventanas emergentes, ofertas, encuestas y formularios de suscripción.

Gracias a las funciones avanzadas de creación de informes y analíticas para supervisar el rendimiento del negocio desde la base de clientes y la fuerza de ventas, Agile CRM es una potente solución de gestión de relaciones con los clientes para PYMES (pequeñas y medianas empresas).

Información general sobre Agile CRM

Precio

A partir de
USD 8.99/mes

Opciones de precios

Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Funciones de Agile CRM

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Inglés, Francés, Italiano, Portugués, Ruso, Español

Capturas de pantalla

Captura de pantalla de Agile CRM: Agile CRM's drag&drop dashboard
Captura de pantalla de Agile CRM: Agile CRM's drag&drop dashboard Captura de pantalla de Agile CRM: Drill-down reporting in Agile CRM Captura de pantalla de Agile CRM: Agile CRM's contact management timeline Captura de pantalla de Agile CRM: Agile CRM's project management timeline Captura de pantalla de Agile CRM: Create periodic triggers with Agile CRM. These can be customized to fit specific goals Captura de pantalla de Agile CRM: Generate reports in Agile CRM Captura de pantalla de Agile CRM: Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app Captura de pantalla de Agile CRM: Create and manage tasks and events in the Agile CRM mobile app Captura de pantalla de Agile CRM: Integrate the Agile CRM mobile app with Google Calendar

Opiniones de Agile CRM

Opiniones de Agile CRM

Calificación general
4.2
/
5 377 opiniones
Excelente
184

Muy bien
122

Normal
43

Pobre
16

Malo
12

Relación calidad-precio
4.3
Funciones
4.2
Facilidad de uso
4.1
Asistencia al cliente
4.1
81% Un ha recomendado esta aplicación
Jaime N.

Amazing Complete CRM & Automation software: Great Infusionsoft or Salesforce alternative, for...

As a small business owner, and founder of Bloominari.com, a digital marketing agency helping small businesses to grow their companies online through beautiful design, automation and marketing tactics I was in search of the best CRM and marketing automation software for a truly affordable price.

After literally about 2 months of research of various CRM and marketing automation platforms I finally decided to take AgileCRM for a spin (It was easy to try it, as they have an always-free lite version). Immediately I fell in love with it's interface, ease of use, and easy-to-setup platform. I previously worked with Salesforce.com and Solve360 CRMS, and have also tried BaseCRM, SugarCRM and many others throughout my business life.


Traducir con Google
Guillermo G.

All I need to work in one place

The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".


Traducir con Google
Javier S.

Great Customer Support and Features


Traducir con Google
Slavica S.

Good value for Money

The support team is very patient and they have schedules available for training 24*7 for each module and there is no restriction for training. Easy to use, available on mobiles and PC.


Traducir con Google
Daniel R.

Shoddy CRM backed by terrible support

Overall a very bad experience. I can't find an option in the UI to cancel the subscription — there's a pause option but not a cancellation one. The support is unprofessional and rude.


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Jaime N.
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Translate to español

Amazing Complete CRM & Automation software: Great Infusionsoft or Salesforce alternative, for 10% of the price tag

Software usado A diario durante 6-12 meses
Revisado el 24/11/2016
Fuente de la reseña: GetApp

As a small business owner, and founder of Bloominari.com, a digital marketing agency helping small businesses to grow their companies online through beautiful design, automation and marketing tactics I was in search of the best CRM and marketing automation software for a truly affordable price.

After literally about 2 months of research of various CRM and marketing automation platforms I finally decided to take AgileCRM for a spin (It was easy to try it, as they have an always-free lite version). Immediately I fell in love with it's interface, ease of use, and easy-to-setup platform. I previously worked with Salesforce.com and Solve360 CRMS, and have also tried BaseCRM, SugarCRM and many others throughout my business life.

Puntos a favor

- Super affordable for the amount of tools, features and applications it includes. Starting at $10/user/month for it's starter version.
- Great user interface
- Easy to setup and use
- Lots of native integrations with lots of web-based (Saas) apps such as Gmail, Quickbooks, Twilio and many many others.
- Integration with Zapier, which basically let's you now integrate AgileCRM with 700+ other web apps, so this feature was a KEY for me.
- All your emails automatically load from your Gmail inside AgileCRM, no need to BCC some email address.
- Lots of sales, marketing, support, landing page, and amazing features added on at no additional cost.
- Now you can purchase add-ons such as user permissions, triggers, additional automation campaigns and others without having to upgrade all your users to the next subscription level (this is something I requested, and their team listened and did implement this).
-Their tech support is great, they care, they listen, and they modify/improve their system based on your feedback
- Their team update the app every few days

Puntos en contra

- Their standard subscription is $30/user/month if pre-paid for 2 years, otherwise $50/month, without too many added benefits for this level
- Their starter subscription limits your marketing campaigns (automation) to only 5 campaigns, with 10 nodes (steps) on each. The standard gives you 10 campaigns, with 25 nodes each (much better).
- Some updates happen without prior notifications to the user, and sometimes changes the User interface too drastically for some features.
- Their E-mail templates are limited, but you can still bring in your HTML templates or use their WYSIWYG editor.

Translate to español

Respuesta de Agile CRM

Hi Jaime,

Thanks for your appreciation and support.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Guillermo G.
Sector: Administración educativa
Tamaño de la empresa: 2-10 empleados
Translate to español

All I need to work in one place

Software usado A diario durante 6-12 meses
Revisado el 19/7/2019
Fuente de la reseña: Capterra

The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".

Puntos a favor

I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch.
Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way.
I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more.
I was able to import all the contacts in a very simple way and clean my list in a short time.
Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.

Puntos en contra

I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Javier S.
Sector: Entretenimiento
Tamaño de la empresa: 13-50 empleados
Translate to español

Great Customer Support and Features

Software usado A diario durante Más de dos años
Revisado el 29/1/2020
Fuente de la reseña: Capterra

Puntos a favor

Their customer support is great as the hability to send personalized bulk emails.

Puntos en contra

User interface and report customization.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Slavica S.
Sector: Salud, bienestar y deporte
Tamaño de la empresa: 13-50 empleados
Translate to español

Good value for Money

Software usado A diario durante Más de dos años
Revisado el 23/1/2020
Fuente de la reseña: Capterra

The support team is very patient and they have schedules available for training 24*7 for each module and there is no restriction for training. Easy to use, available on mobiles and PC.

Puntos a favor

24*7 support and exceptional dedicated support and training
Very easy to use and modify.
Different modules through single platform
Nice visual reports

Puntos en contra

Restrictions in some automation, bit challenged to set up campaigns and missing accounts module

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Daniel R.
Sector: Marketing y publicidad
Tamaño de la empresa: Trabajador autónomo
Translate to español

Shoddy CRM backed by terrible support

Software usado A diario durante 1-5 meses
Revisado el 2/11/2019
Fuente de la reseña: Capterra

Overall a very bad experience. I can't find an option in the UI to cancel the subscription — there's a pause option but not a cancellation one. The support is unprofessional and rude.

Puntos a favor

The automation/workflow builder seemed to work

Puntos en contra

I was drawn to AgileCRM while searching for a cloud-hosted CRM that could help me build a basic drip email automation sequence.

What I found was that AgileCRM is a buggy CRM that is not suitable for business users.

Countless have pointed this out, but let me add my voice: unbranded emails are not standard and require paying an extra fee. This means that unless you pay extra (yes, to the paid plan), every email you sent through the CRM will have "Send with Agile", or something similar, in the footer. This reeks of extortion and this hidden cost instantly turned me off continuing with my evaluation.

In addition, the India-based support team is incompetent. Everything is "no problem, I understand your concern" and nothing actually gets resolved. I wasn't able to add several professional SMTP servers and the team didn't even seem capable of understanding why that was happening (hint: your SMTP editor should accept usernames even when they are not formatted as email addresses).

My advice to any business user: stay well clear.

Translate to español

Respuesta de Agile CRM

Hi Daniel, thanks for your feedback and appreciate your response. One of our Support managers has already contacted you. Agile CRM is an all-in-one software that is used by sales, marketing, & support teams that might not require sending bulk emails. After the first free 5000 emails, to get more benefits like unbranded emails, we request our customers to purchase additional packs that offer tracking features.

We have standard SMTP functionalities to support and accommodate all users. At this point, we're afraid we do not offer customized configuration. However, we have already raised this request internally and our engineering team is working on it. You can contact our Support team for more info.

At Agile, we believe in transparent billings, while canceling your Agile CRM subscription, we provide a period of 2 months to confirm your cancellation and preserve data. This is also helpful for users if they want to temporarily pause their accounts and billing too. However, you can get in

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 0.0/10

Recomendación de usuario
8.3/10
Basado en 377 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Agile CRM

Precios de Agile CRM

A partir de
USD 8.99/mes
Prueba gratis
Gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.3/5
Basado en 377 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Agile CRM

Funciones de Agile CRM

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Importación y exportación de datos
Integración de CRM
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.2/5
Basado en 377 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Agile CRM

Preguntas frecuentes sobre Agile CRM

He aquí algunas preguntas frecuentes sobre Agile CRM.

P. ¿Qué tipo de planes de precios ofrece Agile CRM?

Agile CRM ofrece los siguientes planes de precios:

A partir de: USD 8.99/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Agile CRM?

No tenemos información sobre las características de Agile CRM

P. ¿Quiénes son los usuarios habituales de Agile CRM?

Los clientes habituales de Agile CRM son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite Agile CRM?

Agile CRM admite los siguientes idiomas:

Inglés, Francés, Italiano, Portugués, Ruso, Español

P. ¿Qué tipo de planes de precios ofrece Agile CRM?

Agile CRM cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿Agile CRM es compatible con dispositivos móviles?

Agile CRM admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Agile CRM?

Agile CRM se integra con las siguientes aplicaciones:

Akita, Clearlogin, ClicData, Help Scout, KiSSFLOW, ProjectManager.com, SimplyCast, Tidio, Workato, Zendesk

P. ¿Qué tipo de asistencia ofrece Agile CRM?

Agile CRM ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo