Sobre HappyFox Chat
HappyFox Chat agrega chat en vivo a los sitios web. Se instala en menos de 1 minuto: simplemente copia y pega el fragmento Javascript de HappyFox Chat en el sitio web para comenzar. HappyFox Chat tiene un diseño intuitivo y rápido.
Los planes de HappyFox Chat incluyen chats ilimitados, respuestas predefinidas e integración con Slack, WordPress, Google Analytics, Shopify y Pipedrive, así como con el help desk de HappyFox. Precios desde 14.99 $ por mes y por agente.
Precios desde:
USD 29.99/mes
- Versión gratuita
- Prueba gratis
- Suscripción
Las 5 mejores alternativas a HappyFox Chat
Tamaño de la empresa
Implementación
- Basado en la nube
- Entorno local
Disponible en los países siguientes
Australia, Brasil, Canadá, China, Alemania, Reino Unido, India, Japón, México, Estados Unidos y otros 5
Idiomas admitidos
inglés
Precios desde:
USD 29.99/mes
- Versión gratuita
- Prueba gratis
- Suscripción
Las 5 mejores alternativas a HappyFox Chat
Imágenes
Funciones
Funcionalidades totales de HappyFox Chat: 22
Alternativas
Salesforce Service Cloud
Userlike
INSIDE
DeskPRO
Opiniones
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- Sector: Internet
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great tool, with a small lack of features
Revisado el 4/12/2018
Puntos a favor
HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing.
Puntos en contra
HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface.
- Sector: Cuidado de la salud mental
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Brilliant to have unlimited agents
Revisado el 22/7/2020
HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old...
HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us!
Puntos a favor
Having unlimited agents is such a relief. We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move! The system is a much sleeker version than we had before, with some cleaver features that have really helped improve our service.
Puntos en contra
The analytics aren's as comprehensive as the platform we are using before, but they do show the basic info of how many chats we have on certain days.
- Sector: Administración educativa
- Tamaño de la empresa: 501-1,000 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
HappyFox Chat Review
Revisado el 27/6/2022
HappyFox Chat is great and if you're already using HappyFox Help Desk it makes complete sense to...
HappyFox Chat is great and if you're already using HappyFox Help Desk it makes complete sense to use the chat as well.
Puntos a favor
HappyFox chat is easy to use and has decreased our overall response time drastically. Our users are very satisfied with how quickly we can come to a resolution.
Puntos en contra
The only thing that would be nice is if there was built-in spellcheck. It's really not an issue, more so just a feature request.
- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
Fatal issue on Android and they couldn't fix it in 30 days.-
Revisado el 9/11/2018
Puntos a favor
Well, it's fairly easy to use and fairly affordable compared to competition.
Puntos en contra
They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem?
Not good.
- Sector: Telecomunicaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Helped Konnekt sell more seniors video phones in the first 2 weeks
Revisado el 25/6/2019
HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors...
HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide).
It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area).
It also helps with customers whose first language is not English.
It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone.
Puntos a favor
Great support.
Automatic translation.
Works with CRM, WordPress, Google Analytics, MailChimp, etc etc.
Android app available.
When I'm busy, I can either show no chat available, or have an offline email-only "mode".
Puntos en contra
I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily.
Preguntas frecuentes sobre HappyFox Chat
He aquí algunas preguntas frecuentes sobre HappyFox Chat.P. ¿Qué tipo de planes de precios ofrece HappyFox Chat?
HappyFox Chat ofrece los siguientes planes de precios:
- A partir de: USD 29.99/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de HappyFox Chat?
Los clientes habituales de HappyFox Chat son:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
P. ¿Qué idiomas admite HappyFox Chat?
HappyFox Chat admite los siguientes idiomas:
inglés
P. ¿HappyFox Chat es compatible con dispositivos móviles?
HappyFox Chat admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra HappyFox Chat?
HappyFox Chat se integra con las siguientes aplicaciones:
Adobe Commerce, Aircall, Asana, Baremetrics, Batchbook, BigCommerce, Chargify, ChartMogul, ClassLink, Clearbit, Commerce Cloud, Delighted, Dialpad, FreshBooks, FullContact, GitHub, GitLab, Google Analytics 360, HappyFox Help Desk, Highrise, Insightly, Jira, JustCall, Mailchimp, Meta for Business, Microsoft Teams, Mixpanel, Mixpanel Export Tool, Nicereply, Okta, OneLogin, PagerDuty, Pipedrive, Salesforce Sales Cloud, Segment, Shopify, Slack, SmartSignin, Stripe, SugarCRM, SurveyMonkey, Twitter, WhatsApp, WooCommerce, WordPress, Wrike, Zapier, Zoho CRM
P. ¿Qué tipo de asistencia ofrece HappyFox Chat?
HappyFox Chat ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Base de conocimientos, Asistencia 24/7, Chat
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