ThunderTix

Software de taquilla para actuaciones en vivo.

4.7 /5 (184 opiniones) ¡Escribe una reseña!

Información general sobre ThunderTix

¿Qué es ThunderTix?

ThunderTix es un software de venta de entradas de servicio completo para compra online, en taquilla o por teléfono. Vende entradas para eventos de admisión general o asigna los asientos en un gráfico. Diseñado para ser una solución con marca de la empresa que incorpora directamente los eventos en el sitio web y mantiene a los clientes en el mismo durante todo el proceso de compra. Permite introducir estilos o CSS propios para crear una presencia web verdaderamente unificada con la marca.

Cuando un cliente compra una entrada online, la solución envía la entrada electrónica imprimible al correo electrónico del usuario. Personaliza el recibo de entrada y correo electrónico con el logotipo, colores, términos e información del evento. Realiza venta cruzada con los patrocinadores del evento ofreciendo la colocación de sus logotipos en el espacio publicitario designado en la entrada en PDF.

El escaneo de códigos de barras evita el fraude y garantiza que los usuarios accedan con entradas legítimas. Cuando los clientes llegan al evento, la empresa puede usar un registro electrónico. En caso de eventos más grandes, se puede agilizar el proceso de registro con escáneres de códigos de barras. La función de escaneo, que lee las entradas en papel directamente desde el smartphone, está disponible en aplicaciones gratuitas para Android e iOS (iPhones e iPads). También ofrece venta o alquiler de escáneres.

La solución ofrece acceso a datos críticos de informes en cualquier momento del evento, como listas de asistentes, informes de ventas por entrada y valor en dólares, informes de conciliación, informes de múltiples eventos y resultados de escaneo de códigos de barras. Se integra con Mailchimp y Constant Contact para pasar de inmediato la información del comprador de la entrada a esas cuentas. ThunderTix mantiene una solución privada de gestión de relaciones con los clientes que contiene información histórica en un formato fácil de buscar y exportable. También ofrece integración directa con MailChimp para campañas masivas por correo electrónico. ThunderTix no usa los datos de los clientes de ninguna manera, por lo que la privacidad del cliente se mantiene en todo momento.

Información general sobre ThunderTix

Precio

A partir de
USD 65.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de ThunderTix

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Reino Unido, Australia, México
Idiomas admitidos
Español, Francés, Inglés

Medios

Ticket Activity Dashboard - monitor ticket sales by month or day to determine marketing strategies from promotions offered. Easily see comps and refunds given along with ticket sales and revenue.
Dashboard - Sales by orders processed, declined, abandoned and voided. Track abandonment rates month to month to keep customers engaged.
Event Dashboard - Ticket Sales and Revenue broken down per upcoming event.
Email Delivery Dashboard - tracking on the delivery statistics for each email sent including Order confirmation receipts, Event Reminders and Post-Event Surveys.
Hourly Ticket Performance - monitor ticket sales by hour to determine the effectiveness of various marketing campaigns.
Reserved Seating Section with Accessible Seat Options. Red seats indicate sold seats. Seats can also individually be marked as obstructed view.
Customize events by color for the Calendar display. Gives visual variation from one event to another.
Calendar view - displayed with options by month, week or day. Events can be color-coded for clarity.
iOS app for iPhones and iPads - Rapidly scan tickets both off paper and the smart phones of your guests. Sell tickets on the go using a connected mobile credit card swipe directly from the app.
ThunderTix App - mobile image for a valid barcode ticket
Vídeo de ThunderTix Vídeo de ThunderTix Vídeo de ThunderTix Vídeo de ThunderTix Captura de pantalla de ThunderTix: Ticket Activity Dashboard - monitor ticket sales by month or day to determine marketing strategies from promotions offered. Easily see comps and refunds given along with ticket sales and revenue. Captura de pantalla de ThunderTix: Dashboard - Sales by orders processed, declined, abandoned and voided. Track abandonment rates month to month to keep customers engaged. Captura de pantalla de ThunderTix: Event Dashboard - Ticket Sales and Revenue broken down per upcoming event. Captura de pantalla de ThunderTix: Email Delivery Dashboard - tracking on the delivery statistics for each email sent including Order confirmation receipts, Event Reminders and Post-Event Surveys. Captura de pantalla de ThunderTix: Hourly Ticket Performance - monitor ticket sales by hour to determine the effectiveness of various marketing campaigns. Captura de pantalla de ThunderTix: Reserved Seating Section with Accessible Seat Options. Red seats indicate sold seats. Seats can also individually be marked as obstructed view. Captura de pantalla de ThunderTix: Customize events by color for the Calendar display. Gives visual variation from one event to another. Captura de pantalla de ThunderTix: Calendar view - displayed with options by month, week or day. Events can be color-coded for clarity. Captura de pantalla de ThunderTix: iOS app for iPhones and iPads - Rapidly scan tickets both off paper and the smart phones of your guests. Sell tickets on the go using a connected mobile credit card swipe directly from the app. Captura de pantalla de ThunderTix: ThunderTix App - mobile image for a valid barcode ticket

Opiniones de ThunderTix

Opiniones de ThunderTix

Calificación general
4.7
/
5
Excelente
138

Muy bien
42

Normal
2

Pobre
1

Malo
1

Relación calidad-precio
4.7
Funciones
4.5
Facilidad de uso
4.6
Asistencia al cliente
4.8
98% Un ha recomendado esta aplicación
Sergio G.

Easy Interface. Easy to Setup. Reliable & A+ Professional Customer Service.

I enjoyed the overall experience. What was great about ThunderTix was a combination of two things, dependability and customer service. Whenever I had a question they answered it either by phone or email in a timely manner. They were also very thorough as to what you cannot and could do. With much creativity and flexibility there isn't really much you cannot do with their ticketing system.


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Lauren B.

Customer Service A+

We have been using Thundertix for nearly three years, and have been big fans of the software from the beginning, but their response to changing needs during the COVID-19 crisis have made us ThunderTix fans for life. The Thundertix team has quickly and efficiently continued to add new features that are critical during this time. The newly added options to bulk refund tickets to gift certificates and add automated social distancing seating charts are GAME CHANGERS for our industry right now. They have saved our staff hours of time and energy by implementing easy to use, effective features. Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.


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Connor J.

Great Customer Service and User Friendly!


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Usuario verificado

Fine but not the best option out there

I feel like the biggest benefit is the price and the customization of the software. I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization.


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Robin W.

Children's Ministry Registration Made Easy

We use ThunderTix at our church to have parents register their children for Sunday Worship service(s). With COVID guidelines we feel this is a simpler way to meet social distancing and the cleaning factor of our computer KIOSKS. Both the pre school director and myself like knowing who will be in each service so that we can plan our teachers and class sizes. Parents have easily navigated our website to the link for ThunderTix and have been able to register their children.


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Sergio G.
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Easy Interface. Easy to Setup. Reliable & A+ Professional Customer Service.

Revisado el 24/2/2016
Fuente de la reseña: GetApp

I enjoyed the overall experience. What was great about ThunderTix was a combination of two things, dependability and customer service. Whenever I had a question they answered it either by phone or email in a timely manner. They were also very thorough as to what you cannot and could do. With much creativity and flexibility there isn't really much you cannot do with their ticketing system.

Puntos a favor

It's affordable with its different ticketing plans, and you are not stuck paying an outrageous percentage of your sales.
*Customer Service
*Dependable
*Automated Pre-sale system
*Automated Post-sale system
*Works on smartphones and tablets with easy.
*Promotional tools.
*Easy simple buttoning system even low tech Church volunteers of an elderly age were able to operate.
*SSL Encryption on their end.
*Works with multiple merchant portals

Puntos en contra

I am not really sure. They seem to even be concerned about quickly changing their system to benefit you from their open customer support page. You can see what the customers complained about, and even how they solved it. It was freaking incredibly risky, but also awesome to see how they fixed it. So if there are issues which I did not experience, they probably won't last too long.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Lauren B.
Sector: Entretenimiento
Tamaño de la empresa: 11-50 empleados
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Customer Service A+

Software usado A diario durante Más de dos años
Revisado el 15/5/2020
Fuente de la reseña: Capterra

We have been using Thundertix for nearly three years, and have been big fans of the software from the beginning, but their response to changing needs during the COVID-19 crisis have made us ThunderTix fans for life. The Thundertix team has quickly and efficiently continued to add new features that are critical during this time. The newly added options to bulk refund tickets to gift certificates and add automated social distancing seating charts are GAME CHANGERS for our industry right now. They have saved our staff hours of time and energy by implementing easy to use, effective features. Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.

Puntos a favor

The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features. We are a non-profit theatre company that operates 10 small venues (sub 300 seats). Things we love: assigned seating, easy transfer and refund options, PDF tickets, unlimited user accounts (we have lots of ticketing volunteers), integrated email, offer to round up to nearest $5 for donation, bulk discount code creation, season tickets, pre and post event surveys.

Puntos en contra

We would like to see more versatility within season tickets, such as creating season or package tickets across multiple venues. We would like to see additional versatility with coupon codes, such as creating a code that can be used only once per person.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Connor J.
Sector: Instituciones religiosas
Tamaño de la empresa: 2-10 empleados
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Great Customer Service and User Friendly!

Software usado A diario durante 6-12 meses
Revisado el 5/1/2021
Fuente de la reseña: Capterra

Puntos a favor

Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion. It is also very user friendly! We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.

Puntos en contra

No cons! Everything works well and the service is great!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Usuario verificado
Tamaño de la empresa: 11-50 empleados
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Fine but not the best option out there

Software usado Semanalmente durante Más de un año
Revisado el 22/6/2018
Fuente de la reseña: Capterra

I feel like the biggest benefit is the price and the customization of the software. I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization.

Puntos a favor

The customization is really nice -- from show details, customer reminders, and prices. The customer side of things is really clean and well setup.

Puntos en contra

The navigation can be non-intuitive, but understandable once you get the lay of the land. The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end. Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.

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Respuesta de Thunder Data Systems

Thanks for your great feedback. We spent a bit of time this year trying to improve our interlinking to make it easier than ever, and our efforts will continue. We truly want to be the most efficient, time saving software.

If you have specific suggestions, I am all ears. You are welcome to write me directly, or you can create a feature request once you're logged in.

I'll look forward to hearing from you!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 5.0/10

Robin W.
Sector: Instituciones religiosas
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

Children's Ministry Registration Made Easy

Software usado A diario durante 6-12 meses
Revisado el 23/11/2020
Fuente de la reseña: Capterra

We use ThunderTix at our church to have parents register their children for Sunday Worship service(s). With COVID guidelines we feel this is a simpler way to meet social distancing and the cleaning factor of our computer KIOSKS. Both the pre school director and myself like knowing who will be in each service so that we can plan our teachers and class sizes. Parents have easily navigated our website to the link for ThunderTix and have been able to register their children.

Puntos a favor

I like that ThunderTix lets us imput dates and times for our events and services. I like receiving the email notice that someone has used ThunderTix. I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services. I like that parents are able to include a message in their reservation if needed.

Puntos en contra

When I change my setting from Public to Private I have noticed some of our parents still register their children for our Sunday Worship and they think I have received the notice when in fact I didn't because I changed the setting to Private. So, on a few Sundays I have missed some of the kids whose parents thought they were registered. To avoid this I have left the registration "open" but parents still think it closes at noon on Thursday.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
9.4/10
Basado en 184 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de ThunderTix

Precios de ThunderTix

A partir de
USD 65.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.7/5
Basado en 184 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de ThunderTix

Funciones de ThunderTix

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Gestión de contactos
Importación y exportación de datos
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.5/5
Basado en 184 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre ThunderTix

Preguntas frecuentes sobre ThunderTix

He aquí algunas preguntas frecuentes sobre ThunderTix.

P. ¿Qué tipo de planes de precios ofrece ThunderTix?

ThunderTix ofrece los siguientes planes de precios:

A partir de: USD 65.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de ThunderTix?

No tenemos información sobre las características de ThunderTix

P. ¿Quiénes son los usuarios habituales de ThunderTix?

Los clientes habituales de ThunderTix son:

Empresas pequeñas, Empresas Grandes, Sin ánimo de lucro, Empresas medianas

P. ¿Qué idiomas admite ThunderTix?

ThunderTix admite los siguientes idiomas:

Español, Francés, Inglés

P. ¿ThunderTix es compatible con dispositivos móviles?

ThunderTix admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra ThunderTix?

ThunderTix se integra con las siguientes aplicaciones:

Authorize.net, Constant Contact, Google Analytics, Mailchimp, SendGrid, Stripe, Twitter, Weebly, Wix, Wordpress

P. ¿Qué tipo de asistencia ofrece ThunderTix?

ThunderTix ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo