ThunderTix
Software de taquilla para actuaciones en vivo.
4.7 /5 (184 opiniones) ¡Escribe una reseña!Información general sobre ThunderTix
¿Qué es ThunderTix?
ThunderTix es un software de venta de entradas de servicio completo para compra online, en taquilla o por teléfono. Vende entradas para eventos de admisión general o asigna los asientos en un gráfico. Diseñado para ser una solución con marca de la empresa que incorpora directamente los eventos en el sitio web y mantiene a los clientes en el mismo durante todo el proceso de compra. Permite introducir estilos o CSS propios para crear una presencia web verdaderamente unificada con la marca.
Cuando un cliente compra una entrada online, la solución envía la entrada electrónica imprimible al correo electrónico del usuario. Personaliza el recibo de entrada y correo electrónico con el logotipo, colores, términos e información del evento. Realiza venta cruzada con los patrocinadores del evento ofreciendo la colocación de sus logotipos en el espacio publicitario designado en la entrada en PDF.
El escaneo de códigos de barras evita el fraude y garantiza que los usuarios accedan con entradas legítimas. Cuando los clientes llegan al evento, la empresa puede usar un registro electrónico. En caso de eventos más grandes, se puede agilizar el proceso de registro con escáneres de códigos de barras. La función de escaneo, que lee las entradas en papel directamente desde el smartphone, está disponible en aplicaciones gratuitas para Android e iOS (iPhones e iPads). También ofrece venta o alquiler de escáneres.
La solución ofrece acceso a datos críticos de informes en cualquier momento del evento, como listas de asistentes, informes de ventas por entrada y valor en dólares, informes de conciliación, informes de múltiples eventos y resultados de escaneo de códigos de barras. Se integra con Mailchimp y Constant Contact para pasar de inmediato la información del comprador de la entrada a esas cuentas. ThunderTix mantiene una solución privada de gestión de relaciones con los clientes que contiene información histórica en un formato fácil de buscar y exportable. También ofrece integración directa con MailChimp para campañas masivas por correo electrónico. ThunderTix no usa los datos de los clientes de ninguna manera, por lo que la privacidad del cliente se mantiene en todo momento.
Información general sobre ThunderTix
Precio
Opciones de precios
Funciones de ThunderTix
Medios
Opiniones de ThunderTix
Opiniones de ThunderTix
Easy Interface. Easy to Setup. Reliable & A+ Professional Customer Service.
I enjoyed the overall experience. What was great about ThunderTix was a combination of two things, dependability and customer service. Whenever I had a question they answered it either by phone or email in a timely manner. They were also very thorough as to what you cannot and could do. With much creativity and flexibility there isn't really much you cannot do with their ticketing system.
Customer Service A+
We have been using Thundertix for nearly three years, and have been big fans of the software from the beginning, but their response to changing needs during the COVID-19 crisis have made us ThunderTix fans for life. The Thundertix team has quickly and efficiently continued to add new features that are critical during this time. The newly added options to bulk refund tickets to gift certificates and add automated social distancing seating charts are GAME CHANGERS for our industry right now. They have saved our staff hours of time and energy by implementing easy to use, effective features. Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
Great Customer Service and User Friendly!
Fine but not the best option out there
I feel like the biggest benefit is the price and the customization of the software. I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization.
Children's Ministry Registration Made Easy
We use ThunderTix at our church to have parents register their children for Sunday Worship service(s). With COVID guidelines we feel this is a simpler way to meet social distancing and the cleaning factor of our computer KIOSKS. Both the pre school director and myself like knowing who will be in each service so that we can plan our teachers and class sizes. Parents have easily navigated our website to the link for ThunderTix and have been able to register their children.
Compara con las alternativas según la valoración global
Compara las alternativas
Easy Interface. Easy to Setup. Reliable & A+ Professional Customer Service.
Puntos a favor
It's affordable with its different ticketing plans, and you are not stuck paying an outrageous percentage of your sales.
*Customer Service
*Dependable
*Automated Pre-sale system
*Automated Post-sale system
*Works on smartphones and tablets with easy.
*Promotional tools.
*Easy simple buttoning system even low tech Church volunteers of an elderly age were able to operate.
*SSL Encryption on their end.
*Works with multiple merchant portals
Puntos en contra
I am not really sure. They seem to even be concerned about quickly changing their system to benefit you from their open customer support page. You can see what the customers complained about, and even how they solved it. It was freaking incredibly risky, but also awesome to see how they fixed it. So if there are issues which I did not experience, they probably won't last too long.
Customer Service A+
We have been using Thundertix for nearly three years, and have been big fans of the software from the beginning, but their response to changing needs during the COVID-19 crisis have made us ThunderTix fans for life. The Thundertix team has quickly and efficiently continued to add new features that are critical during this time. The newly added options to bulk refund tickets to gift certificates and add automated social distancing seating charts are GAME CHANGERS for our industry right now. They have saved our staff hours of time and energy by implementing easy to use, effective features. Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
Puntos a favor
The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features. We are a non-profit theatre company that operates 10 small venues (sub 300 seats). Things we love: assigned seating, easy transfer and refund options, PDF tickets, unlimited user accounts (we have lots of ticketing volunteers), integrated email, offer to round up to nearest $5 for donation, bulk discount code creation, season tickets, pre and post event surveys.
Puntos en contra
We would like to see more versatility within season tickets, such as creating season or package tickets across multiple venues. We would like to see additional versatility with coupon codes, such as creating a code that can be used only once per person.
Great Customer Service and User Friendly!
Puntos a favor
Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion. It is also very user friendly! We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.
Puntos en contra
No cons! Everything works well and the service is great!
Fine but not the best option out there
I feel like the biggest benefit is the price and the customization of the software. I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization.
Puntos a favor
The customization is really nice -- from show details, customer reminders, and prices. The customer side of things is really clean and well setup.
Puntos en contra
The navigation can be non-intuitive, but understandable once you get the lay of the land. The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end. Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.
Respuesta de Thunder Data Systems
Thanks for your great feedback. We spent a bit of time this year trying to improve our interlinking to make it easier than ever, and our efforts will continue. We truly want to be the most efficient, time saving software.
If you have specific suggestions, I am all ears. You are welcome to write me directly, or you can create a feature request once you're logged in.
I'll look forward to hearing from you!
Children's Ministry Registration Made Easy
We use ThunderTix at our church to have parents register their children for Sunday Worship service(s). With COVID guidelines we feel this is a simpler way to meet social distancing and the cleaning factor of our computer KIOSKS. Both the pre school director and myself like knowing who will be in each service so that we can plan our teachers and class sizes. Parents have easily navigated our website to the link for ThunderTix and have been able to register their children.
Puntos a favor
I like that ThunderTix lets us imput dates and times for our events and services. I like receiving the email notice that someone has used ThunderTix. I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services. I like that parents are able to include a message in their reservation if needed.
Puntos en contra
When I change my setting from Public to Private I have noticed some of our parents still register their children for our Sunday Worship and they think I have received the notice when in fact I didn't because I changed the setting to Private. So, on a few Sundays I have missed some of the kids whose parents thought they were registered. To avoid this I have left the registration "open" but parents still think it closes at noon on Thursday.
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas
Precios de ThunderTix
Precios de ThunderTix
Compara las alternativas según la relación calidad-precio
Compara las alternativas
Funciones de ThunderTix
Funciones de ThunderTix
Compara con las alternativas según la valoración de características
Compara las alternativas
Categorías
Categorías
Preguntas frecuentes sobre ThunderTix
Preguntas frecuentes sobre ThunderTix
He aquí algunas preguntas frecuentes sobre ThunderTix.
P. ¿Qué tipo de planes de precios ofrece ThunderTix?
ThunderTix ofrece los siguientes planes de precios:
A partir de: USD 65.00/mes
Modelo de precios: Suscripción
Prueba gratis: Disponible
P. ¿Cuáles son las características principales de ThunderTix?
No tenemos información sobre las características de ThunderTix
P. ¿Quiénes son los usuarios habituales de ThunderTix?
Los clientes habituales de ThunderTix son:
Empresas pequeñas, Empresas Grandes, Sin ánimo de lucro, Empresas medianas
P. ¿Qué idiomas admite ThunderTix?
ThunderTix admite los siguientes idiomas:
Español, Francés, Inglés
P. ¿ThunderTix es compatible con dispositivos móviles?
ThunderTix admite los siguientes dispositivos:
Android, iPhone, iPad
P. ¿Con qué otras aplicaciones se integra ThunderTix?
ThunderTix se integra con las siguientes aplicaciones:
Authorize.net, Constant Contact, Google Analytics, Mailchimp, SendGrid, Stripe, Twitter, Weebly, Wix, Wordpress
P. ¿Qué tipo de asistencia ofrece ThunderTix?
ThunderTix ofrece las siguientes opciones de asistencia:
Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo
I enjoyed the overall experience. What was great about ThunderTix was a combination of two things, dependability and customer service. Whenever I had a question they answered it either by phone or email in a timely manner. They were also very thorough as to what you cannot and could do. With much creativity and flexibility there isn't really much you cannot do with their ticketing system.