Timely
Sobre Timely
Gestiona y haz crecer un negocio exitoso desde cualquier lugar. Timely es un software fácil de usar para empresas.
Timely se ejecuta en todos los dispositivos y permite gestionar la empresa sobre la marcha.
Facilita la vida a los clientes con reservas online y recordatorios automatizados por SMS y correo electrónico. Aumenta la retención de clientes con descuentos VIP y marketing por correo electrónico. Almacena toda la información del cliente en un solo lugar con notas y seguimiento automatizado de ventas y citas.
Gestionar los equipos es muy fácil con Timely. Define los permisos del personal, activa hojas de día automáticas y permite a los miembros del equipo acceder a Timely desde sus propios dispositivos. Fomenta un negocio basado en datos con informes de productividad y ventas del personal en tiempo real.
Timely se puede personalizar para adaptarlo a cada empresa con complementos como Microsoft Outlook, Google Calendar o Apple Calendar. Se conecta con potentes complementos de contabilidad (Xero, MYOB, QuickBooks), comercio minorista (Vend) y marketing por correo electrónico (MailChimp).
Configurar una cuenta es simple. Si vienes de otro sistema, el equipo de migración dedicado está listo para ayudarte a mover los datos. Su equipo de asistencia de prestigio mundial es rápido y amable. Ofrece asistencia mediante chat en vivo, correo electrónico o teléfono.
Sin contratos, costes ocultos ni tarifas de cancelación. Con suscripciones mensuales desde 20 $.
Imágenes
¿Tienes dudas sobre Timely?
Compara con una alternativa popular
Precio inicial
Opciones de precios
Funciones
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
Alternativas
Square Point of Sale
ZENOTI
Square Appointments
Ovatu
Opiniones
¿Ya tienes Timely?
¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great customer service, flexible plans to suit all our needs
Revisado el 24/10/2017
Access 24/7 from wherever we are. Payments from our clients at all hours of the day as they book...
Access 24/7 from wherever we are. Payments from our clients at all hours of the day as they book their appointments online.
Puntos a favor
The simplicity, it's easy to use and understand. No staff trainer required to use it, self explanatory. Easy to review calendar. Easy access from computer, devices or phones anywhere.
Puntos en contra
It doesn't do a cash daily reconciliation or detailed breakdown of what is coming in each day. A few more email options to personalise follow ups with clients and rebooking reminder emails. It would be better if there were more fields we could fill in for each client and personalise them according to what we need to know about them.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
What i like and don't like about Timely
Revisado el 14/8/2023
Puntos a favor
Its easy to navigate around The colour coding is good The reports are great
Puntos en contra
I would like to have multi bookings for the same app be able to be put through on a recurring app. And also, when their next app comes up after finishing their payment, I would like to be able to click on their next app and be taken to the calendar at this point. I would like to be able to write notes in their appointment on the calendar.
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
Program needs work and better customer service
Revisado el 7/11/2015
Timely is definitely beautiful and effortless. It is one of the better salon software programs I...
Timely is definitely beautiful and effortless. It is one of the better salon software programs I have come across in my 15 years in this industry however, if you live in Canada/United States this is not the software for you. It does not separate taxes on reports so you can never distinguish between your GST and your PST. Also, it does not offer the tip option and as tips are a massive part of the service industry in Canada and the United States this is one of their biggest downfalls. Its overall program is easy to use and very nice looking however it isn't a program that should be offered worldwide. I used the free trial for a few days just to test it out and see, I did have a few questions that I wanted answered and it took their customer service team an entire two days to reply (I sent in my query during the week so there is no excuse for this). I do hope that they add to their program because I believe they have a good thing going they just need a little more work.
Respuesta de Timely
Hi Carmen, thanks for your feedback - it's great to hear you found Timely to be one of the best.
We're sorry it didn't quite fit your needs. We are constantly adding new features and there's lots more to come.
Apologies also for a slow reply, it looks like it took 30 hours for us to respond to your request. This is certainly slower than normal, and replying within 10 hours is something we work hard to achieve. We understand how important it is to hear back quickly when you're working through things, so we place huge value on fast, helpful customer service (it's one of the main reasons our customers love Timely!). Your feedback reassures us of the importance of that focus, so thank you.
Adding a tip to a service is a feature we will likely add in future, you can vote for it here: http://bit.ly/1SEcirR
Thanks again for the thoughtful feedback, really appreciate your time :-)
- Sector: Productos cosméticos
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Make life easier
Revisado el 9/8/2023
Its a definite time saver with booking, i love the reoccurrence appointment feature. easy communicat...
Its a definite time saver with booking, i love the reoccurrence appointment feature. easy communication with the team and always explained things so I understand lots of great tutorials too
Puntos a favor
without a doubt booking online feature is a game changer I've been in the industry 24 years & was concerned about going digital but it definitely has increased bookings
Puntos en contra
sometimes there's little glitches when selling gift vouchers, and the fact if you email one to someone it put the purchasers full name, which can make the voucher a bit impersonal
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Review
Revisado el 8/8/2023
Overall experience is good, it doesn’t seem to lag or not function semi often.
Overall experience is good, it doesn’t seem to lag or not function semi often.
Puntos a favor
The integration is easy, customer service is great
Puntos en contra
It’s not as customisable as I would like, it was be great to be able to make certain times of the day only bookable for vip clients and also have an add on section that pops up to prompt clients to add on an extra treatment etc
Razones para elegir Timely
Ease of useRazones para cambiar a Timely
Ease of usePreguntas frecuentes sobre Timely
He aquí algunas preguntas frecuentes sobre Timely.P. ¿Qué tipo de planes de precios ofrece Timely?
Timely ofrece los siguientes planes de precios:
- A partir de: USD 39.00/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Timely?
Los clientes habituales de Timely son:
Trabajador autónomo, 2-10, 11-50, 51-200
P. ¿Qué idiomas admite Timely?
Timely admite los siguientes idiomas:
inglés
P. ¿Timely es compatible con dispositivos móviles?
Timely admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Timely?
Timely se integra con las siguientes aplicaciones:
Google Analytics 360, Google Calendar, Google Contacts, Google Tag Manager 360, MYOB Business, Mailchimp, Meta for Business, QuickBooks Online Advanced, Shopify, Stripe, WordPress, Xero, Zapier, authorize.net
P. ¿Qué tipo de asistencia ofrece Timely?
Timely ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para Timely.
