--- description: Información actualizada sobre Smile.io. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Smile.io con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smile.io: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de fidelización de clientes](/directory/204/customer-loyalty/software) > [Smile.io](/software/100967/smile-io) # Smile.io Canonical: https://www.getapp.com.mx/software/100967/smile-io Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/100967/smile-io?page=2) > Smile.io es una solución de recompensas para clientes basada en la nube para crear y administrar programas basados en puntos, referencias y fidelidad de clientes VIP para minoristas en línea. > > Veredicto: 67 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 67 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Smile.io - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: USD 199.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, croata, danés, español, finés, francés, húngaro, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués de Brasil, rumano, sueco, turco - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Arabia Saudita, Argelia, Argentina, Armenia, Australia, Austria, Azerbaiyán, Bangladés, Baréin, Benín, Bielorrusia, Bolivia, Bosnia y Herzegovina, Botsuana, Brasil y 175 más ## Funciones - API - Alertas y notificaciones - Campos personalizables - Creación de informes/análisis - Creación de marca personalizable - Gestión de comercio electrónico - Gestión de descuentos - Gestión de incentivos - Gestión de la comunicación - Gestión de membresías - Gestión de recompensas - Historial de transacciones - Integración de redes sociales - Ludificación - Marketing multicanal - Marketing por correo electrónico - Modelos personalizables - Métricas de rendimiento - Panel de actividades - Panel de comunicaciones ## Integraciones (en total: 21) - Campaign Monitor by Marigold - Dotdigital - Glew - Gorgias - Hive.co - HubSpot CRM - Judge.me - Klaviyo - Loox - Mailchimp - Okendo - Omnisend - Privy - REVIEWS.io - Re:amaze … y 6 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software de fidelización de clientes](https://www.getapp.com.mx/directory/204/customer-loyalty/software) ## Categorías relacionadas - [Software de fidelización de clientes](https://www.getapp.com.mx/directory/204/customer-loyalty/software) - [Software de gestión de experiencia del cliente](https://www.getapp.com.mx/directory/601/customer-experience/software) - [Software para referidos](https://www.getapp.com.mx/directory/742/referral-marketing/software) ## Alternativas 1. [Kangaroo](https://www.getapp.com.mx/software/109869/kangaroo) — 4.9/5 (254 reviews) 2. [Guusto](https://www.getapp.com.mx/software/127547/guusto) — 4.9/5 (3742 reviews) 3. [TapMango](https://www.getapp.com.mx/software/107749/tapmango) — 4.8/5 (186 reviews) 4. [Loopy Loyalty](https://www.getapp.com.mx/software/109289/loopy-loyalty) — 4.6/5 (69 reviews) 5. [Perkville](https://www.getapp.com.mx/software/100963/perkville) — 4.7/5 (37 reviews) ## Opiniones ### "Great loyalty program app" — 4.0/5 > **Molly** | *22 de junio de 2023* | Bienes de consumo | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Smile.io was very easy to set up and use\! A lot of basic customizations at lower tiers making it more on-brand with our site. Customer support at Smile has been super friendly and helpful throughout the process of setting up and maintaining our loyalty and referral program. Reasonable price given the capabilities and features of the platform as well. > > **Puntos en contra**: Not necessarily the easiest for customers to use and wish they had a separate page - not just a widget - for the program. Wish there were more notification options as well to remind customers of points, etc ----- ### "Providing stellar Loyalty and Rewards to customers - one at a time\!" — 5.0/5 > **Dana** | *25 de enero de 2026* | Organización de eventos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It’s easy to use and does exactly what I need. I love how it connects with Shopify and makes rewarding repeat customers simple. It’s helped keep people coming back to my shop without me having to do a ton of extra work. > > **Puntos en contra**: I just wish there were more design options without paying for the higher plan, but overall it’s been great for my business. > > It helps me build customer loyalty and bring people back to my store. I can easily reward repeat customers and referrals, which has helped increase engagement and sales without needing to constantly run discounts. And, my customers LOVE it\! It's a win/win\! ----- ### "Great option for bigger businesses" — 5.0/5 > **Usuario verificado** | *19 de febrero de 2020* | Alimentación y bebidas | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Smile offers some excellent features for VIP programs such as discounts, free gift with purchase, and contest entries you can offer customers. Another thing I like are the milestones they allow you to set so you can create tiers in your VIP program. > > **Puntos en contra**: Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up. This is just too expensive for smaller businesses so a free application is a better option if you can't afford it, but the free ones won't provide you with as many features. > > Smile provided a great service and was really easy to customize and highly engaging for customers. I just wish they offered the service at a lower price point. ----- ### "Easy app to add value, engagement" — 5.0/5 > **Leila** | *3 de marzo de 2026* | Arte y artesanía | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It was very easy to set up and integrated well with my website. Customers were earning and redeeming rewards right away. The admin is easy to navigate and understand. > > **Puntos en contra**: There are several ways for customers to earn rewards, but I would like to add custom options specific to my website. Perhaps that is possible, but not on my plan. > > My experience with the Smile.io app has been smooth and seamless. It seems well-designed and intuitive. It's a great way to add value for customers and increase engagement with my business. ----- ### "Great app for Shopify store Owners" — 5.0/5 > **Francesco** | *17 de diciembre de 2025* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I appreciated the clear onboarding, sensible defaults, and how easy it was to customize branding and rules. The range of rewards and earning options is genuinely strong (points for purchases, referrals, birthdays, social actions, and more), which makes it simple to keep customers engaged in different ways. A standout benefit for me is the Shopify POS integration: in-store customers can earn and redeem points at the counter with no awkward workarounds, so the online and offline experiences stay perfectly in sync. On top of that, customer support has been fast and helpful — quick replies, clear answers, and practical suggestions when I needed them. > > **Puntos en contra**: Pricing can feel a bit high for a small business. The value is there, but when you’re watching margins closely, the monthly cost is something you notice. I would love to see a slightly more accessible tier for smaller stores. > > Overall, my experience has been very positive. I use Smile.io every day to manage rewards, motivate repeat purchases, and recognize loyal customers, and it just works. The app is stable, the interface is intuitive, and the feature set covers everything I need to run a credible loyalty program across both my website and my physical shop. Even with the price consideration, the gains in customer retention, the time saved on setup and maintenance, and the responsive support make Smile.io worth it for my business. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/100967/smile-io?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/100967/smile-io) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Datos estructurados