Características, reseñas y alternativas de Humanity (ShiftPlanning)

Humanity (ShiftPlanning)

Employee scheduling & workforce management

4.3/5 (218 reseñas)

Información general sobre Humanity (ShiftPlanning)

Humanity (ShiftPlanning) allows employers to manage their staff more easily than ever before with its robust employee scheduling and workforce management software. If you’re still using spreadsheets or pen and paper to schedule your employees’ shifts, you’re wasting precious time that could be spent on leading and inspiring your team instead of micromanaging it.

The cloud-based Humanity (ShiftPlanning) software is available to both employers and employees at all times either via web browser, tablet or smartphone. It’s perfect for service industries like restaurants and retail but can be applied to just about any vertical. Humanity (ShiftPlanning) is as popular with small businesses as it is with large corporations and can be customized to fit the needs of any organization.

What You Get:

Online Employee Scheduling - Create perfectly accurate work schedules for your team in minutes instead of hours. Never worry about schedule conflicts again. Allow employees to request shift trades and drops on their own. Notify employees whenever a new schedule is published and send them shift reminders via SMS and email. Create perfectly accurate timesheets every month that can be easily sent to payroll.

Time and Attendance Monitoring - Employees can clock in and out using Humanity (ShiftPlanning), giving you perfect timesheets every week. Save time while improving employee attendance and decreasing tardiness.

Human Resources Management - Keep your employee information and records all in one place.

Payroll Processing - Create perfect timesheets every time. Never over or underpay your staff and keep your books clean and accurate.

Precio

A partir de
$2/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Canadá, Reino Unido, Estados Unidos

Idiomas admitidos

Inglés

Reseñas de Humanity (ShiftPlanning)

Calificación general
4.3/5
85% reseñas positivas
120
Excelente
67
Muy bien
21
Media
3
Mediocre
8
Horrible
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Scheduling Made Simple!

Software usado A diario durante 6-12 meses
Revisado el 12/7/2016
Fuente de la reseña: Capterra

ShiftPlanning has been used at our facility for one year now. We are a college campus environment. Thus, scheduling for student workers can be a great challenge due to their dropping and adding classes and potential to working multiple part-time jobs, and of course, due to the differing course load, each student takes on. In the past, we used excel in combination with a learning management system to communicate and maintain student worker scheduling. I am the scheduler for student workers in our area. We have around 8-10 student workers, give or take which part of the year we are scheduling for. We schedule our shifts in a non-linear method. We like the availability feature that ShiftPlanning has. It is a static "when I am not available" table that you or your workers can fill out. At this point I supply entries into these availability tables based on student class schedules and external employment. We do this to prevent students from falsifying availability. ShiftPlannning has a pre-generate schedule wizarding system. This allows managers to schedule weeks, or months ahead of time, based on their current availability. If you are a manager for a college campus, then you may want to consider only doing this once a month for summers, and once a semester for spring and fall. You will be changing availability frequently during the beginning of each semester, almost all summer, and also during finals week. Duplicating the schedule for each week is as easy as two or three button taps on your mouse. Once a schedule is more concrete then this is super easy. During the high volatile periods mentioned above, we highly recommend not scheduling ahead of time. Just do one or two weeks worth of scheduling and make sure to communicate to everyone that the schedule will have a high degree of change. We have also enjoyed the use of the ping feature and other notifications to communicate to students when they should be at work.

Puntos a favor

The strongest features of ShiftPlanning are the many methods for communicating when a worker is to work (general scheduling), when policy changes or other changes at work need to be quickly and easily assimilated to all employees (dashboard notifications), and when notifications need to be sent to just individuals (ping). All of this communication can be managed in ShiftPlanning. Workers can set up their cell phones to receive important notifications. Administrators can control which methods are mandatory and which communication methods are not. A worker can elect to be notified via email and/or text prior to their shift starting. Workers can access ShiftPlanning from any device since this a cloud-based service. Workers are able to make vacation requests ahead of time, even when there is nothing posted for the actual schedule yet. We would recommend a 2-week requirement for this type of request. Otherwise, student workers can request off via a trade shift or drop-shift option, if short notice is provided. All trades can be set to approval first by manager. It is super easy to setup different worker types by area, or by responsibilities. Thus, if you are budgeting out hours between different areas (positions) then you can easily view the subtotal for each while scheduling who should work when. It also gives you a clear distinction in schedule mode as to who can actually work during the designated times you are generating (i.e. 10 AM ' 12 PM, 1 PM ' 2 PM').

Puntos en contra

The only concern that we have is with tweaking the trade shift and trade drop feature. Workers who are shown as available for the entire shift don't have the option to select parts of a shift that they are actually available for. Important meetings or events outside of work cannot always be accounted for using the availability feature. The only way this can be done is to not use a static schedule and go to making a policy for weekly updates. Then making it the student worker's responsibility to maintain their own work availability. In our case, we want to stay with a static scheduling system to help reduce the sense of a changing hectic work schedule for our student workers. Thus, students will benefit by having the ability to select from a portion of a shift trade rather than having only the option to pick up all or none of the shift being made available.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
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this program saved my business

Software usado A diario durante Más de dos años
Revisado el 31/7/2016
Fuente de la reseña: Capterra

We spent so much time just getting schedules done and then something would happen - some one is sick or their grandmother died - Then there was all the communication getting employees with the right skills to cover the shift -. I went looking for a scheduling software and got so much more. We use the dashboard and email features every day to keep staff aware of changes. Our business depends on everybody knowing 100s of ever changing details.
We use the email and training functions to keep the staff current with policy changes, to learn new systems and to refresh knowledge when things seem to be slacking.
Being able to send emails to specific groups let us communicate sensitive information securely to those who need to know.
I recommend this to everyone I know who has to manage any size business.

Puntos a favor

Communication - quick and flexible. most of my 20 somethings have a phone, rarely use email and rely on apps for everything. The phone app still needs some work but it has been the end of excuses about schedules
the bulletin board keeps everyone communicating not just us to them but they communicate with each other.

Puntos en contra

Searching forward and back by months is awkward - google has the same issue with their calendars. I often need to go from a day view now to a day view months away. the path isn't intuitive

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
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ShiftPlanning

Revisado el 14/9/2016
Fuente de la reseña: Capterra

While ShiftPlanning is a great product, with most of the features I need, it was a bit confusing as to which settings to use and how to set them up. I am tech-savvy and it took about a month to understand the steps to get to a certain result. Tech Support was invaluable with their quick response and help. I use it 100% now, and wonder now how we got along without it. Such a timesaver!

Puntos a favor

It's invaluable in time-keeping and creating shifts. The report function is fantastic for timekeeping and payroll. There are work-arounds to get to where you need to be, with the help of Tech Support.
The mobile app for the staff is easy to use.

Puntos en contra

The desktop version is not user-friendly at first. Once you figure out the concept and how it works, and with time, you get to know the ins/outs. While I am tech savvy, I was confused about where to start with the set-up, which settings to use, and how to set up those settings for our company. The set-up was a disappointment to me in that you need a lot of time to understand how to do the different settings. I had to keep bugging Tech Support to help me with it.
The tutorials are great, but the User Manual needs a lot of work.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Traducir con Google

Nothing we've tried is more visually helpful in staffing a 24/7 operation than Humanity.

Software usado A diario durante Más de un año
Revisado el 14/12/2017
Fuente de la reseña: Capterra

The visual design of ShiftPlanning and its filters do a LOT to help us staff 3 floors of distinctly different functions, all of which have different staffing needs. It also gives us a huge advantage in working ahead on the schedule and tools for averting scheduling 'crises'.

Puntos a favor

Visually, we can see who is where. We are never short a staff member in our areas of essential service due to oversight. The filters make it easy to ensure we have the right people in the right roles.
Training modules have made it helpful to ensure everyone is on the same page for certain crucial information.
Most of all, our large roster of on-call staff are easily able to pick up shifts and populate our schedule gaps in real time. Availability tools make it easy for them to be more transparent, and add a level of accountability which has been helpful for management.

Puntos en contra

Some of the default settings have been difficult to figure out or work around. If I open up a shift for, say, 3 on-call staffers to fill, but then need to change the hours on one, it can end up changing all three. What started as a convenient short cut becomes a messy fix. That said, customer service and live chat go a long way in fixing sticky problems quickly.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

8.0/10
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Using trial version of ShiftPlanning and am very impressed

Software usado A diario durante 1-5 meses
Revisado el 5/7/2016
Fuente de la reseña

I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a shift rotation. Things become complicated if someone goes on leave or on vacation. ShiftPlanning was able to import my current schedule from an Excel document. This took a short time and imported most of it successfully. What it didn't import successfully, they were able to correct after fixing the format it was in. The support is great (I use mostly chat). Their chat support is fantastic. If you do not respond in a certain time frame, they email you with updates to your question/problem. I have dealt with other chat support where if you don't respond in a certain time frame, the chat is closed and you have to start over. This is where ShiftPlanning's support outranks most company's.

Puntos a favor

Automatically schedules employees with rotating shifts. Able to set rules that apply only to your organization. For example, my employees cannot be scheduled 2 shifts within 8 hours of each other and they cannot work more than five consecutive days without a day off.
The support is great. When using their chat support, if you do not respond, your session does not end. You will be sent an email with any updates on your question/problem. This is a huge plus for me as I get pulled away from my desk often.
Employees can request vacations and personal days, and can also request to swap shifts with another employee through the software. This can be set to require approval.

Puntos en contra

Not a deal breaker for me, but unable to put OFF on days an employee is not scheduled.
For Week mode, unable to remove the employee title from the schedule. Again, not a deal breaker.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10

Precios de Humanity (ShiftPlanning)

A partir de
$2/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

30-day free trial, no credit card required.

Starter: $2/user/month ($40 minimum).
Classic: $3/user/month (annual billing) or $4/user/month (monthly billing).
Enterprise: $6/user/month (annual billing) or $8/user/month (monthly billing).

Funciones de Humanity (ShiftPlanning)

  • API
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Creación de marca personalizable
  • Importación y exportación de datos
  • Notificaciones automáticas
  • Portal para empleados
  • Recordatorios automáticos
  • Seguimiento de actividades
  • Seguimiento de tiempo y asistencia
  • Solicitudes de tiempo libre

  • Base de datos de empleados
  • Creación de informes personalizables
  • Gestión de contrataciones
  • Gestión de empleados
  • Gestión de la conformidad
  • Integración de terceros
  • Panel de actividades
  • Portal de empleados
  • Seguimiento de candidatos

Más información sobre Humanity (ShiftPlanning)

Funciones principales de Humanity (ShiftPlanning)

  • 24/7 access online for both Schedulers & Employees
  • 3rd party integration with Excel, Google Apps, Facebook, etc
  • Calendar Sync - Outlook, iCal, Google Calendar, etc.
  • Centralized File Sharing & Staff Communication
  • Employee Shift Reminders via e-mail & SMS text message
  • Employee Vacation Scheduling & Shift Trading
  • Free Account Setup & Free Training (we want to help!)
  • Most Easy-To-Use Scheduling w/ Drag & Drop Interface
  • Online & Mobile Time Clocking w/ terminals & GPS tracking
  • Payroll Integration with 3rd party payroll providers
  • Perfect for Multiple Locations and Departments
  • Real Time Updates to Schedules, Documents & Reports
  • Staff Training & HR Document Management
  • iOS, Android & Blackberry Apps available for free download

Beneficios

Create employee work schedules in minutes instead of hours
Say goodbye to late arrivals and miscommunication
Eliminate schedule conflicts for good
Know who’s work and who isn’t at all times
Allow staff to set their availability
24/7 access to your data from anywhere
iOS, Android and Blackberry apps available for free download
Real time updates on schedules, HR documents and everything else
Customizable options for receiving SMS and email notifications and alerts
Train and onboard new employees
Process payroll with one click
Perfectly accurate timesheets every time
Manages skills
Print schedules
Shift Acknowledgements

Preguntas frecuentes sobre Humanity (ShiftPlanning)

He aquí algunas preguntas frecuentes sobre Humanity (ShiftPlanning).

P. ¿Qué tipo de planes de precios ofrece Humanity (ShiftPlanning)?

Humanity (ShiftPlanning) ofrece los siguientes planes de precios:

A partir de: $2/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

30-day free trial, no credit card required.

Starter: $2/user/month ($40 minimum).
Classic: $3/user/month (annual billing) or $4/user/month (monthly billing).
Enterprise: $6/user/month (annual billing) or $8/user/month (monthly billing).

P. ¿Cuáles son las características principales de Humanity (ShiftPlanning)?

Humanity (ShiftPlanning) ofrece las siguientes características:

  • 24/7 access online for both Schedulers & Employees
  • 3rd party integration with Excel, Google Apps, Facebook, etc
  • Calendar Sync - Outlook, iCal, Google Calendar, etc.
  • Centralized File Sharing & Staff Communication
  • Employee Shift Reminders via e-mail & SMS text message
  • Employee Vacation Scheduling & Shift Trading
  • Free Account Setup & Free Training (we want to help!)
  • Most Easy-To-Use Scheduling w/ Drag & Drop Interface
  • Online & Mobile Time Clocking w/ terminals & GPS tracking
  • Payroll Integration with 3rd party payroll providers
  • Perfect for Multiple Locations and Departments
  • Real Time Updates to Schedules, Documents & Reports
  • Staff Training & HR Document Management
  • iOS, Android & Blackberry Apps available for free download

P. ¿Quiénes son los usuarios habituales de Humanity (ShiftPlanning)?

Los clientes habituales de Humanity (ShiftPlanning) son:

Empresas Grandes, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite Humanity (ShiftPlanning)?

Humanity (ShiftPlanning) admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Humanity (ShiftPlanning)?

Humanity (ShiftPlanning) cuenta con los siguientes planes de precios:

Suscripción

P. ¿Humanity (ShiftPlanning) es compatible con dispositivos móviles?

Humanity (ShiftPlanning) admite los siguientes dispositivos:

iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Humanity (ShiftPlanning)?

Humanity (ShiftPlanning) se integra con las siguientes aplicaciones:

BambooHR, Bitium, G Suite, Hubstaff, OnPay, RQ Retail Management, WorkPuls, Zendesk

P. ¿Qué nivel de compatibilidad ofrece Humanity (ShiftPlanning)?

Humanity (ShiftPlanning) ofrece las siguientes opciones de asistencia:

Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo