Findmyshift

Puntos a favor

Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.

Puntos en contra

Not really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.

Puntos a favor

We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

Puntos en contra

It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Puntos a favor

We love having access across our management team to the reporting features. It cuts our work time down dramatically being able to see all of our figures laid out.

Puntos en contra

Our staff find it difficult to use the app - most being quite young, won't open find my shift in a browser: they will go straight to the app. Even when opened in a browser, if they're using the mobile-site it is still not easy enough for them to see who is working and when. We also have a problem with the "reject shift" feature every time a new staff member starts with us: they tend to believe that working is optional as a result of seeing the option.

Puntos a favor

The way the rota can be laid out by "facility" or, in our case, areas of our business makes it easy to see at a glance where people are, where there are short-falls and where people can be moved to help make the business run more smoothly.

Puntos en contra

The main area which I would love to see improved is calculating holiday pay. In particular, adding a holiday for a part-time user should be set to deduct holiday by default only for those days they would usually work - for example, someone who usually works Monday, Friday and Saturday should be able to be set as such so that holiday is deducted accordingly without having to manually change it. Also, someone who works varied hours should able to default to their average weekly number of hours deducted.
I also think that adding sick leave could be improved to not require removing from the rota first before adding the sick leave.
Adding time off generally also defaults to "Everyone" - it would be much better if it defaulted to blank and forced a selection before being able to apply such that people didn't accidentally add "Everyone".

Puntos a favor

The ability to access the software from anywhere with just a browser is the biggest plus for us. Clear easy to understand graphical interface goes a long way too. The support from FindMyShift has always been fast and helpful.

Puntos en contra

Sometimes screens can be a little 'busy' - for example the time off planner. However it is hard to think quite what could be done better - there is inherently a lot of information to display.