--- description: Información actualizada sobre Astea Alliance. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Astea Alliance con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Astea Alliance: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software administrador de los servicios de campo](/directory/255/field-service-management/software) > [Astea Alliance](/software/100116/astea-alliance) # Astea Alliance Canonical: https://www.getapp.com.mx/software/100116/astea-alliance Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/100116/astea-alliance?page=2) > La gestión de servicios y las soluciones móviles de mano de obra de Astea ofrecen un conjunto robusto de capacidades automatizadas destinadas a simplificar y mejorar la gestión de las actividades del servicio externo, ya sea en la nube o en las instalaciones. > > Veredicto: 27 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 27 Opiniones | | Facilidad de uso | 3.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.8/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: IFS - **Ubicación**: Edina, EE. UU. - **Constitución**: 1983 ## Contexto comercial - **Público objetivo**: 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, danés, español, francés, inglés, japonés, neerlandés, portugués, tailandés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, Japón, México, Reino Unido ## Funciones - API - Controles o permisos de acceso - GPS - Gestión de clientes - Gestión de proyectos - Gestión de subcontratistas - Gestión de técnicos - Gestión del personal - Programación - Real-Time Reporting ## Integraciones (en total: 9) - Avaya Experience Platform - Dynamics 365 - Dynamics 365 Business Central - JD Edwards EnterpriseOne - QuickBooks Online Advanced - SAP Business One - Salesforce Marketing Cloud - Vertex - Webex Suite ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica ## Categoría - [Software administrador de los servicios de campo](https://www.getapp.com.mx/directory/255/field-service-management/software) ## Categorías relacionadas - [Software administrador de los servicios de campo](https://www.getapp.com.mx/directory/255/field-service-management/software) - [Software de gestión de personal](https://www.getapp.com.mx/directory/267/workforce-management/software) - [Herramientas de automatización de pruebas](https://www.getapp.com.mx/directory/389/testing/software) - [Software de asignación de personal](https://www.getapp.com.mx/directory/520/service-dispatch/software) - [Software de climatización](https://www.getapp.com.mx/directory/657/hvac/software) ## Alternativas 1. [Synchroteam](https://www.getapp.com.mx/software/20560/synchroteam-com) — 4.4/5 (95 reviews) 2. [Vonigo](https://www.getapp.com.mx/software/103001/vonigo) — 4.5/5 (79 reviews) 3. [BlueFolder](https://www.getapp.com.mx/software/102599/bluefolder) — 4.7/5 (92 reviews) 4. [AI Field Management](https://www.getapp.com.mx/software/113589/ai-field-management) — 4.9/5 (68 reviews) 5. [Jobber](https://www.getapp.com.mx/software/90723/jobber) — 4.6/5 (1420 reviews) ## Opiniones ### "Astea Alliance Review" — 4.0/5 > **Natalie** | *28 de noviembre de 2018* | Construcción | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like all of the information that is available related to each specific job. We use Astea Alliance for "break-fix" or "service" jobs, which are smaller jobs. I working as an Accounting Specialist and I bill several of these jobs in Astea every day. I enjoy being able to see location information for the project, the price of services and material, all of the actions that have been taken during the lifetime of the project, etc. We also use the attachment function a lot to provide backup documentation for the project. > > **Puntos en contra**: My least favorite part about this software is that the search functions can be a little finicky and you have to be very specific with what you are searching for when using the search function in Astea. > > Overall, I would recommend this product to other businesses. It is a great tool to track employee hours, material prices and so much more relating to jobs. ----- ### "Great all in one product." — 5.0/5 > **Daniel** | *30 de noviembre de 2018* | Supermercados | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The Astea Enterprise product is a huge leap in automation for our company. The advanced workflow application saves our team members times as we can automate tasks that our team would normally do manually. The customization support allows us to set the application up in a way that is easy for our team members to learn. > > **Puntos en contra**: The only complaint I would have is about the new Manager Workbench. It is rather slow, and missing some features for our dispatchers to properly use it correctly. This is a new feature so I am sure that Astea will be adding more options soon. > > I have worked with many companies, but nobody has provided the exceptional support that Astea has. Our project manager is extremely dedicated, and their development team has been able to create customizations that we were told by others was not possible. They have always been able to help us quickly, and resolve any issues we have had. ----- ### "User Review" — 3.0/5 > **Usuario verificado** | *30 de noviembre de 2018* | Servicios para el consumidor | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: MANY features and capabilities. More than I as a user will ever need. > > **Puntos en contra**: There's way too many steps required to complete necessary tasks. > > MANY features and capabilities - AWESOME\! But there's way too many steps required to complete necessary tasks. ----- ### "Loaded with features, can be a bit overwhelming" — 4.0/5 > **Patrick** | *8 de diciembre de 2018* | Telecomunicaciones | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The software offers a full feature set and can be used in a number of industries. The mobile component allows real time data entry from the field for instantaneous feedback. > > **Puntos en contra**: Because it is very comprehensive, it can be overwhelming to learn. One step at a time is a good philosophy. There are also many things that will require assistance from the folks at Astea, and there is usually a charge for the assistance which can get quite expensive. > > Astea Alliance is a full featured field service software that covers almost every need you may have. It can be customized to an organization's particular needs and procedures, and integration is available for a number of back-end systems. While it is full featured, it can at times be overwhelming to learn if you try to implement everything at once. Best method is to start with the basic feature set, and add to it once you are comfortable. Astea continues to work on making the software more customizable by the end user, but there are many things that will require the help of the developers at Astea. This is discouraging as the hourly rate is high and can get very expensive. It would help to have someone on staff that is tech savvy and has some programming knowledge including being well versed in SQL. Overall, you will be hard pressed to find something you need that Astea Alliance won't be able to handle, either out of the box or through customization. Proper set up and implementation in the beginning will go a long way. ----- ### "Service Order Module within Astea Alliance" — 4.0/5 > **Usuario verificado** | *3 de diciembre de 2018* | Formación profesional y coaching | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Workforce planning with the dispatching console in ASTEA is a very self-explaining tool. A perfect visualization of the workorder status, travelling allows to plan highly efficient. Service Contract Setup is extremely flexible. Once set up, pricing is completely automised. > > **Puntos en contra**: The system speed is someties very slow. Especially in Australia. The pages are sometimes overloaded with fields and buttons that are required in only 10% of all processes. > > The service module in ASTEA covers all scenarios you could have in workforce planning, billing, invoicing and inventory management. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/100116/astea-alliance?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/100116/astea-alliance) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados