Opiniones de QuickBooks Time

QuickBooks Time

Aplicación de seguimiento temporal para crear nóminas precisas de manera sencilla.

Calificación general

4.7 /5
(6,653)
Relación calidad-precio
4.6/5
Funciones
4.5/5
Facilidad de uso
4.6/5
Asistencia al cliente
4.8/5

96%
Un ha recomendado esta aplicación
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Reseñas de 6653

Henry José
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

QuickBooks ayuda a disminuir las deficiencias e impulsa a las pequeñas y Medianas Empresas

Revisado el 20/1/2023

Mi experiencia ha sido maravillosa, la aplicación me ha proporcionado las herramientas necesarias...

Mi experiencia ha sido maravillosa, la aplicación me ha proporcionado las herramientas necesarias para un mejor control de la calidad del tiempo laboral

Puntos a favor

Es un software de confianza que lleva a diario el marcaje de las horas labradas de los empleados, basada en la información a tiempo Real para obtener una perspectiva instantánea de las horas facturables.

Puntos en contra

El seguimiento sistemático a los trabajadores para que puedan adaptarse a la aplicación y así puedan llegar la información al sistema en tiempo justo

Cesar
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Puntualidad

Revisado el 13/4/2020

Controlar las horas de trabajo de mis empleados y la ubicación al momento de llegar e irse de un...

Controlar las horas de trabajo de mis empleados y la ubicación al momento de llegar e irse de un sitio de trabajo, excelente para pagar las horas de trabajo que realmente están cumpliendo

Puntos a favor

Es un software bastante convencional, lleva a diario el marcaje de las horas trabajadas de los trabajadores, si éstos la marcan y se conecta con mi software quickbooks automáticamente. Ademas de proporcionar la ubicación en tiempo real al momento del marcaje de la hora.

Puntos en contra

Lo que mas me ha costado es que los trabajadores se acostumbren a usar la aplicación, ya que ellos son los que deben marcar la hora y tener la ubicación de su móvil activada para que llegue la información completa que ofrece esta utilidad.

Branli
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excelente medidor de tiempo

Revisado el 17/10/2023

Mi experiencia es aceptable y muy buena ya que mi trabajo ha sido mejor sincronizado con mejor...

Mi experiencia es aceptable y muy buena ya que mi trabajo ha sido mejor sincronizado con mejor tiempo de calidad y alcanzar mis objetivos laborales como el de mis compañeros , así mismos sus herramientas han mejorado mi contabilidad de gran manera y mejorar mis tiempos . La recomiendo .

Puntos a favor

Esta aplicación me ha funcionado de gran manera ya que las personas que están en nuestra empresa están cronometradas para así alcanzar un trabajo más rápido y eficientes . Al igual me funciona para medir de cierta manera la contabilidad de la empresa.

Puntos en contra

No hay ninguna desventaja estoy satisfecho con esta aplicación.

henry
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Hora de QuickBooks

Revisado el 22/8/2022

Excelente, ya que brinda los resultados deseados

Excelente, ya que brinda los resultados deseados

Puntos a favor

Software convencional, lleva el marcaje de las horas trabajadas
Proporcionar la ubicación en tiempo real al momento del marcaje de la hora, lo cual garantía

Puntos en contra

Lo mas complicado ha sido, el uso por parte de los trabajadores y la informacion llegue a sus telefonos

Jenniffer
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

La mejor aplicación para leer

Revisado el 30/10/2022

Mi experiencia ah sido super buena desde que conocí la aplicación todo ah sido más sencillo

Mi experiencia ah sido super buena desde que conocí la aplicación todo ah sido más sencillo

Puntos a favor

Que tiene funciones impactantes con el tema de libros aparte es muy sencillo de utilizar

Puntos en contra

No tengo quejas al respecto todo al contrario

Erica
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Beneficios a tu empresa

Revisado el 15/12/2022

Excelente

Excelente

Puntos a favor

Es un buen producto para tu empresa accesible fácil de usar y a tu medida y lo mejor ahorra mucho tiempo

Puntos en contra

No tengo nada en contra me pareció muy bueno

Evy
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

hay que trabajarla

Revisado el 31/5/2023

El servicio de atencion al cliente fue excelente, Respondieron a mis preguntas y resolvieron mi...

El servicio de atencion al cliente fue excelente, Respondieron a mis preguntas y resolvieron mi problema

Puntos a favor

el programa es bueno y hace el trabajo basico y tambien se integra con QBO, lo que agiliza el proceso

Puntos en contra

todavia no esta listo para el horario estelar

Usuario verificado
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Controla las horas de trabajo de tus empleados de una manera muy fácil

Revisado el 7/5/2023

La mejor solución con este programa ha sido poder controlar el tiempo de trabajo de los trabajadores...

La mejor solución con este programa ha sido poder controlar el tiempo de trabajo de los trabajadores de un modo muy sencillo.

Puntos a favor

Lo que más me ha gustado de este programa es que permite automatizar muchos procesos de una pequeña empresa, como los horarios de los empleados, generar facturas y también informes. Fácil de usar, conseguirás mejorar la eficacia de tu empresa o proyecto.

Puntos en contra

No he encontrado nada malo, quizá la empresa debería ser un poco grande para poder sacarle el mayor rendimiento posible.

Branden
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Honest review of Quickbooks and Why in recommend it

Revisado el 23/6/2023

I one hundred percent love it and will recommend it to anybody and everybody

I one hundred percent love it and will recommend it to anybody and everybody

Puntos a favor

The employee features are most useful and what I use the most being able to organize. Everything so easily is the biggest thing for me and I love it

Puntos en contra

It did take me a little bit of time to be able to pick up on it and use it quickly but that may not be everybody's case

Alternativas consideradas

ScheduleFlex

Razones para elegir QuickBooks Time

I just wanted something easier that would be moreis liable and easier

Software anterior

Microsoft Excel

Razones para cambiar a QuickBooks Time

Because of the name recognition but i'm glad I did
Kerry
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Quickbooks Time

Revisado el 21/11/2023

Puntos a favor

The time clock feature is very easy to use with the app on your phone.

Puntos en contra

The way it integrates with Quickbooks online payroll. There are a few glitches and the setup can be difficult

clelland
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

These ratings I've read are a joke

Revisado el 7/8/2019

Someone must be married to the owner of Quickbooks or slid a bunch of cash to them to get promoted...

Someone must be married to the owner of Quickbooks or slid a bunch of cash to them to get promoted by quickbooks the way they do... Thats some serious business love QB gave TSheets. And Honestly, it's made TSheets lame compared to many other competitors with great models.

Puntos a favor

Basic
Simplistic
easy to understand

Probably the BEST customer support I've come across. As much as I complain... they've got seriously good customer support.

Puntos en contra

Not all jobs are customer based... So, this software is limited right off the bat from any complexity.. you'll have to work around and make it work and fit your needs

time sheet editing - It is aweful to just see time worked... maybe when review timesheets... you want to see what was scheduled... late clockins, incomplete shifts, skipped lunch breaks... kinda big deal

NO HR DATA- As I said, nothing to track employee issues. Your poor employee performance won't have much info here for you to keep track of.

Not an easy way to break a shift because your employee was too lazy to c/in and out

No auto stop for shifts- one employee had 4 days until the shift stopped recording time... I wanted to see how long it would keep creating shifts.. 180 hrs and it finally stopped (and I think I accidently closed the shift)

Time sheet closure... Broken... not smooth... so many other time sheet companies do this better.

No Employee shift exchange mechanism

No- Shifts by job not by customer

No- Shifts by location or job site

Employee reports and to do list

ADD - ONS... those are silly. Have the functionality or don't. Add-ons seem like it'll be a charging mechanism... like QB does... so... You can see the coming of "SUBSCRIPTION" based things ... and get nickel and dimed later. Just like QB.

Catherine
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Quickbooks handles all of our timekeeping needs

Revisado el 11/8/2023

Since I am responsible for keeping track of my own time, I appreciate how easy it is to use. And...

Since I am responsible for keeping track of my own time, I appreciate how easy it is to use. And the mobile app is great because it's not always easy to find a PC when you need to change jobs.

Puntos a favor

That we can meet all your time tracking requirements with just one app. I can easily check on everyone's progress and make any necessary adjustments or adjustments. The ease of use is also great for the staff.

Puntos en contra

It would be useful to have more options for grouping. I also wish there were more flexible permission settings instead of limiting updates to the admin.

Joshua
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great for companies that utilize more than one form of employeees

Revisado el 27/11/2023

Overall, QuickBooks Time has been a huge blessing for my organization. It allowed us to have a...

Overall, QuickBooks Time has been a huge blessing for my organization. It allowed us to have a scalable solution to utilize our temps and seasonal workers and monitor their time and submit for working with.

Puntos a favor

This product was great for my company. We utilize both hourly full time employees and hourly temp employees. This created an issue because we had not quick and efficient way of monitoring the employees hours other than trust. Rather than put them on the payroll fully, I suggested Quick Books Time. This was critical for us to implement a timeclock that we could monitor the hours of temp employees, have them clock in and out for lunch, and for the day. Then to be able to add up all the hours at the end of the week to submit, this was fantastic for us because it calculates for us, and allows us to send to the employment agency in one smooth process.

Puntos en contra

There was not much I did not like, the customer support was a bit difficult to get ahold of and configuration of having additional admins to handle was difficult, but once we got that in place it was fantastic.

Katherine
Calificación general
  • Sector: Muebles
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Intelligent program

Revisado el 18/10/2023

Quickbooks ability to integrate its products with one another is seamless and a nice feature of...

Quickbooks ability to integrate its products with one another is seamless and a nice feature of utilizing multiple programs from them. Clocking in and out, time off requests, and payroll are the main features utilized with quickbooks time. The main con that I’ve witnessed is occasional lagging on the program but it’s not regularly an issue. There are also more programs than necessary for us to use, although I would not consider this a con, just not necessary for our smaller company.

Puntos a favor

Clocking in and out, time off requests, and payroll are the main features utilized with quickbooks time. Although we use other quickbooks products that integrate well.

Puntos en contra

The main con that I’ve witnessed is occasional lagging on the program but it’s not regularly an issue.

Crystalyn
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Intuitive, easy to use

Revisado el 23/10/2023

We love it and will continue to use it.

We love it and will continue to use it.

Puntos a favor

It is easy to use. A feature that is helpful for us is the job location tracking. Employees can accurately clock in to a job based on their location, so they don't have to try to remember the correct name for the job.

Puntos en contra

We as a team didn't like the Beta version, and chose to opt out. And then, we were forced to use it. We are getting used to it, but it still isn't as easy to switch jobs as before. We are just waiting until the kinks get worked out. They are.

Hemant
Calificación general
  • Sector: Investigación
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

QB time - "Ease of Use"

Revisado el 14/11/2023

I am quite happy with QB time overall. Our problems with time input have decreased. It was a Great...

I am quite happy with QB time overall. Our problems with time input have decreased. It was a Great experience with QB time. This is a Great platform and it reduced our burden alot.

Puntos a favor

incredibly simple to set up personnel, with a user-friendly UI. Additionally, the services it offers are amazing and really benefited our team. It gives the team members information they can utilise to make decisions on the project and keeps everyone on schedule. It improved my team work alot.

Puntos en contra

More payroll options for paid projects would be nice, in my opinion. Other than it is good platform.

Ervin
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Quick Time Review

Revisado el 28/10/2023

Puntos a favor

I used this application when I worked for a moving company in New York to track my time for payroll. The process wasn't that simple to set up.

Puntos en contra

It was a hassle to set up the actual application to track your time.

Usuario verificado
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

How important is Your Time

Revisado el 11/11/2023

Puntos a favor

The time it allows for me less paperwork and more time to do other things that are also pressing

Puntos en contra

Just alot of offered added if you don't want them they always generous to continue to offer

Tad
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Solid Platform Excellent Customer Service

Revisado el 27/9/2019

TSheets has been a excellent tool that has provided us with metrics that are invaluable. The...

TSheets has been a excellent tool that has provided us with metrics that are invaluable. The customer service has always been very responsive and knowledgeable.

Puntos a favor

Ease of use. Ability to track jobs, tasks and employee location and hours. We are able to run several useful reports on jobs or employees. For any given day you can find out where your employee is as well as what he was doing specifically. The employee can also add notes to their time card.

Puntos en contra

There really aren't many cons. If Tsheets offered a foreman's daily report function , that would be great.

Lingraj
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Quick & Easy to use platform or multiple aspects

Revisado el 11/4/2023

my overall experience with Quickbooks is fabulous as it served as my assistant in record keeping...

my overall experience with Quickbooks is fabulous as it served as my assistant in record keeping and accountability, It was quick and easy to operate and extract required data whenever necessary through drag and drop features.

Puntos a favor

Its books and ledger segregation feature is unique as compared to similar platforms like Zohobooks and Freshbooks

Puntos en contra

A few of the processes like adding a new asset type take time to add to the primary library.Beneficiary account details are sometimes difficult to track as the sorting feature is not available.

Alternativas consideradas

SAP S/4HANA Cloud

Razones para elegir QuickBooks Time

Freshbooks had faulty errors many times and the customer support was worse, it would take 48hrs and more to resolve an issue and to get the work done.Eventually, the platform was getting frozen upon uploading bulk data like employee records, asset details, and other attachments.

Software anterior

FreshBooks

Razones para cambiar a QuickBooks Time

Freshbooks had faulty errors many times and the customer support was worse, it would take 48hrs and more to resolve an issue and to get the work done.Eventually, the platform was getting frozen upon uploading bulk data like employee records, asset details, and other attachments.Quickbooks was referred to us by our client and partners.While it's been 3 years of using QuickBooks and there have been no technical issues that required me to reach out to the support services.
Bruce
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

QuickBooks Review

Revisado el 11/7/2023

I discovered that the program was simple to use and efficient in handling their finances. As a...

I discovered that the program was simple to use and efficient in handling their finances. As a small business owner, I came across Quickbooks Online and learned how simple it is to create and send professional invoices, keep tabs on spending, and generate reports to help with financial decision-making.I placed a lot of weight on the software's user-friendly interface and ability to integrate with other tools, including payroll systems or payment processors. The ease of using the software from any location with an internet connection may appeal to users.

Puntos a favor

Everything you need is conveniently located in Quickbooks Online, which is incredibly simple to use. It maintains the seamless operation of the firm finances. The invoicing, asset and cost management, report generation, and other functions are all very straightforward to use, locate, and link.

Puntos en contra

Although Quickbooks Online has a number of strong features, the pricing model may be problematic. Particularly for small firms or startups with limited resources, the subscription fees can add up quickly. Furthermore, several complex features are exclusive to higher-tier subscriptions, which may restrict their usefulness for users of lower-tier plans. If there were more economical choices or a flexible price structure to accommodate businesses of all sizes, that would be excellent.

Misty
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

QB's time (formerly T-sheets)

Revisado el 4/8/2022

Overall it was pleasant and I still recommedn the software to my clients that just need to track...

Overall it was pleasant and I still recommedn the software to my clients that just need to track their staffs time and are in QB's online.

Puntos a favor

I used to love their customer support when they where T-sheets, they had the frindliest staff. Now it's like any other QB's product and customer service, it lacks that personal touch. I used this for time tracking but I needed software where I could easily compare my employee's timesheets to what projects they billed out for the week to make sure they weren't missing time. It's not the most intuitive time tracking software but it was great for tracking my emlpoyees time.

Puntos en contra

It was hard adding holidays across the board, it would have been nice to be able to pick days my company was closed and apply it across the board to the entire staff. Also, I couldn't easily see what my staff billed versus how much time they worked so I ulitimately ended up choosing another software.

Alternativas consideradas

Timesheets.com

Razones para cambiar a QuickBooks Time

I ened up leaving QB's time for Timesheets and I love them, back to that personal touch customer service!
Alyssa
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Effective timekeeping and administration tools

Revisado el 27/7/2023

Employees' time is tracked accurately and the payroll process is streamlined thanks to weekly Time...

Employees' time is tracked accurately and the payroll process is streamlined thanks to weekly Time Tracking reports that are emailed to HR and project managers.

Puntos a favor

QuickBooks Time makes it simple to keep track of time spent on tasks on a daily basis, submit a weekly timesheet for evaluation by management, and fill in the appropriate time sections. It also keeps tabs on all projects assigned to you directly.

Puntos en contra

As Quickbooks continues in the correct direction, I haven't come across any drawbacks or complaints. As a user, I didn't think it was necessary to update the comments whenever there was even a slight change.

Jaydra
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Was great until Intuit bought it

Revisado el 24/10/2022

QuickBooks time is complete trash. Intuit took a marvelous product (t-sheets) and destroyed it by...

QuickBooks time is complete trash. Intuit took a marvelous product (t-sheets) and destroyed it by trying and failing to integrate it into other programs it didn't need to integrate with. Maybe it's better if you begin using QB Time fresh and you didn't have to survive the transition from t-sheets. I wouldn't know and it shouldn't have made such a difference. Utter failure, Intuit. Utter failure.

Puntos a favor

I used to LOVE t-sheets because it was amazing. When it was t-sheets it was simple and did exactly what it needed to do: let you track time for one person or a team to specific projects. It had a wonderful reports feature that let you run reports by client or project or employee for multiple types of time frames. It was glorious. WAS being the operative word. Then Intuit bought it and did what they always do: tried to make it integrate with all their other products. Unfortunately, integrations are the thing Intuit is worst at as a company - and also the thing they just keep trying to do all over the place. Once it was "integrated" with all the other Intuit products it stopped working properly. It tried to merge un-related data from QuickBooks and over-wrote project details and time tracked to those projects. It became unusable so I had to switch.

Puntos en contra

The integrations do not work. Once t-sheets was fully morphed into QB Time and was "integrated" with all the other Intuit products, it stopped working properly. It tried to merge un-related data from QuickBooks and over-wrote project details and time tracked to those projects. It became unusable, so I had to switch. Very disappointing.

Connie
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Support and Service

Revisado el 2/3/2017

I was attempting to set up an automated break for all staff that would occur for 30 minutes in each...

I was attempting to set up an automated break for all staff that would occur for 30 minutes in each five hour work period. I could not get it to work so emailed my request. Customer service representative sent me an email and asked me some questions. He then followed up with me the next day, but I was not available to take his call. When I called back, I had the best, professionally customer service experience. From the person that initially answered the phone, through to the complete conversation with Customer service representative, exceptional service; when on hold while attempting to connect me with David, the person came back after one minute to apologize for leaving me on hold and let me know she was still trying to connect with David; stopped anytime I spoke and listened to what I had to say without interrupting and so on. Customer service representative reviewed my requirements and advised, he would speak to the techs and see what they could do for us. It has been a long time since I experience this amazing customer service. By the very next day the automated breaks worked perfectly. When I spoke to my associates, they commented that they were also very impressed with the customer service and sincere interest in resolving their issues in a timely manner, anytime they called.

Puntos a favor

Anytime we have come up against something that was not working correctly or hoped to have customized for our company, the Tsheets team was able to accommodate it, usually within a day. Amazing customer care!
The Tsheets system makes hourly tracking so easy and you can quickly determine where the staff were during the day and when they logged out.

Puntos en contra

Only thing is that GPS does not track the arrival time since cannot start until person logs into Tsheets. Staff that are late say they forgot to log in. It would be good to have an option so we could track as per the scheduled start time for each employee, of course, this would only apply to the staff that have company cell phones or for anyone that is compensated for the data that is required to leave their location services on.