Opiniones de Sailthru by Marigold
Sailthru by Marigold
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Reseñas de 11
- Sector: Automoción
- Tamaño de la empresa: 10,000+ empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Our company uses Sailthru to create information on the effectiveness of ads in our e-newsletter...
Revisado el 28/12/2021
Sailthru gives the most information of any solution I have tried before. It enables us to tailor...
Sailthru gives the most information of any solution I have tried before. It enables us to tailor analyses to the individual customer and the data the customer wants. Sailthru enables us to produce statistics from numerous accounts, so it can be used for all parts of our organization.
Puntos a favor
We were capable to fulfil the majority of our objectives as a full mailing platform even without requirement for extra IT or product design personnel. It enables us to provide precise and thorough information to our clients, allowing them to make smart judgments about which publications and days of every week work greatest for business. Sailthru is incredibly useful to our team because we conduct a lot of reviewing.
Puntos en contra
Sailthru is ideal for anybody who need thorough and accurate reports to clients or teammates. Nonetheless, it is less suited when seeking for engagements and interactions, because we generally have to utilize OpenX to get such data.
- Sector: Producción audiovisual
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
ESP for scaled newsletter sends
Revisado el 9/8/2023
Puntos a favor
Analytics is more or less understandable
Puntos en contra
Customer support, sophisticated coding is not guided / supervised. There are no automated reports
Alternativas consideradas
MailchimpRazones para cambiar a Sailthru by Marigold
It is a scaled solution popular among publishers- Tamaño de la empresa: 51-200 empleados
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Fuente de la reseña
Calificación general
Unsatisfied with reliability of product & customer service
Revisado el 5/12/2014
The feature set seems (and is) very good - split-testing transactional emails; very intuitive email...
The feature set seems (and is) very good - split-testing transactional emails; very intuitive email nudge systems; personalized send time; etc. We have experienced almost constant problems with the reliability and bugginess of the product: uploads and downloads get stuck often, reports don't run correctly often, we had (single) incidents where code in subject lines wasn't resolved correctly and even twice that we weren't able to send campaigns for 2-3 days. That's an absolute deal-breaker in my opinion for an email marketing tool, paired with the fact that they are not seeing that as a problem and are not willing to work with you on considerations for their fall outs. It takes their support/sales staff at times week to get back to you.
- Sector: Producción de alimentos
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Excellent platform for email marketing with advance automation and analytics
Revisado el 27/9/2021
Puntos a favor
Sailthru is an excellent platform for email marketing and automation with advance analytics feature. We can build email templates using drag and drop feature. Sailthru supports dynamic email content. The user intefaceis great
Puntos en contra
*customer support take more time then usual to solve issues
*Limited condition available for list segmentation
*Email templates builder is poor
- Sector: Telecomunicaciones
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Not Bad made job easier!
Revisado el 31/3/2019
Puntos a favor
I loved being able to build have everything together and use it simultaneously. I was able to keep track of my customers so much easier.
Puntos en contra
It seem to slow down my system. It was boggy
- Sector: Producción audiovisual
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
A very important tool for a newsletter-focused company
Revisado el 7/12/2017
Puntos a favor
This software lets our company run all of its newsletters for our various properties, and is extremely flexible in separating out our lists. It's also been helpful for maximizing our send rates and minimizing deliverability issues with the email services providers. Their customer service knows what they're doing, and they often run webinars to help further optimize and use their many features.
Puntos en contra
The double verification to sign in can be a bit annoying. I'm also not sure if the clicks data from the heatmap is 100% accurate some of the time.
- Sector: Productos cosméticos
- Tamaño de la empresa: 1,001-5,000 empleados
- Software usado Semanalmente durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great platform but needs improvement in customer service
Revisado el 20/11/2018
Puntos a favor
Ease of use, constant updates, a lot of training and webinars available
Puntos en contra
Not enough personalization, reps need better customer service Skills
- Sector: Seguros
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Good platform, but customer service needs to improve
Revisado el 26/11/2019
Overall happy with the product itself but as mentioned, customer service is bad.
Overall happy with the product itself but as mentioned, customer service is bad.
Puntos a favor
The interface is the best feature as it is very simple and doesn't take long getting to grips with it. The analytics available are very good too.
Puntos en contra
Customer service is quite poor. If they improved this side of the business they would have a great product on their hands. Unfortunately this side of things lets them down in a big way.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great Software
Revisado el 11/6/2020
Overall, this platform is helping us meet our needs and understand our audience.
Overall, this platform is helping us meet our needs and understand our audience.
Puntos a favor
Advanced software! We use into send to send personalized emails to many lists based off of interests. The analytics really helps us understand our adueince with good details.
Puntos en contra
There is a bigger learning curve to this platform since theres a lot to learn. Could use some UI updates and would like to be able to sort by lists.
- Sector: Software informático
- Tamaño de la empresa: 501-1,000 empleados
- Software usado Mensualmente durante Prueba gratis
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Important for tracking progess of newsletters
Revisado el 15/10/2018
Puntos a favor
Simple and easy to use user interface
Formatting display looks with charts and graphs included
Gets better results in case of analytics and content managing
Puntos en contra
Customer support is ok(delay in getting reports for issues
Provision of filters(date created,modified,newest etc) is required in finding old records
- Sector: Comercio minorista
- Tamaño de la empresa: 501-1,000 empleados
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Revisado el 31/1/2016
