Opiniones de Verizon Connect
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Reseñas de 907
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
Pesima atención al cliente
Revisado el 12/4/2024
Tengo contrato el servicio desde hace cuatro años y en una camioneta no funciono el localizador y...
Tengo contrato el servicio desde hace cuatro años y en una camioneta no funciono el localizador y se sigue pagando en la factura que llega mensual, se solicito la cancelación de otros localizadores y se han tardado en dar respuesta y hacer devolucón de lo que se ha pagado
Puntos a favor
Que puedo ver donde estan mis vechiculos
Puntos en contra
No dan respuesta rapida en lo que se solicita
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Celular
Revisado el 8/11/2023
Es facil de trabajar tus datos estan siempre protegidos
Es facil de trabajar tus datos estan siempre protegidos
Puntos a favor
Su versatilidad su desempeño y su capacidad de que esten bien tus datos protegidos
Puntos en contra
Sus planes son caros le falta expandirse mas no esta tan difundido como otros operadores como claro o movistar
- Sector: Educación superior
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Es una app genial. Diseñada para ofrecerte un control y una visibilidad total de tus operacione...
Revisado el 26/7/2023
Verizon Connect es nuestra escogida en muchos ámbitos tanto profesional como personal. La recomiendo...
Verizon Connect es nuestra escogida en muchos ámbitos tanto profesional como personal. La recomiendo ampliamente!
Puntos a favor
Me encanta porque es fácil de utilizar, es moderno, en comparación al precio de otra app es muy accesible
Puntos en contra
Que a veces necesito opciones más avanzadas
- Sector: Seguridad e investigaciones
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Calidad del software
Revisado el 3/5/2023
Muy encantada con todos los servicios y productos que ofrece
Muy encantada con todos los servicios y productos que ofrece
Puntos a favor
La velocidad en la tecnología con los gps es lo que más me ha impresionado
Puntos en contra
Los precios pueden salirse del presupuesto
- Sector: Comercio minorista
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Verizon is my horizon!
Revisado el 15/2/2023
Puntos a favor
Offers quality service to its customers while maintaining a good attitude.
Puntos en contra
Everything was fine to me, I haven't noticed anything negative about it yet.
- Sector: Construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Verizon Connect
Revisado el 3/8/2024
Overall, the Verizon Connect is a great tracking systems for tracking the locations of different...
Overall, the Verizon Connect is a great tracking systems for tracking the locations of different vehicles and their locations.
Puntos a favor
Verizon Connect Make tracking vehicles easy and keeping up with data about vehicles easy to complete reports.
Puntos en contra
Sometimes, the tracking devices are not update correctly and customer service is needed to help assists with this issue.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Terrible company, customer service & overall awful company
Revisado el 26/7/2024
Overall, just so terrible. Their customer service is awful. they don't listen to customer's needs...
Overall, just so terrible. Their customer service is awful. they don't listen to customer's needs and will keep renewing contracts without consent.
Puntos a favor
I literally have nothing good to say about this company. Everything is a challenge with them and we've had them for years.
Puntos en contra
Everything is terrible about this company. Customer service has no idea what they're doing and constantly have to transfer phone calls back & forth because they don't know what they're doing. I'm trying to update a credit card on file and their website doesn't work. I've been transferred 4 times already in 10 mins. It's a simple request. This is just a minor issue. We've had so many major issues as well!
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Verizon Connect
Revisado el 25/9/2024
Puntos a favor
Verizon connect it's one of the most accurate GPS tracking programs I've ever used. It allows me to keep track my employees as they are in the field to ensure their safety which is my number one goal
Puntos en contra
There's nothing I did not like about Verizon connect this is an amazing program and I highly recommend it
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 10,000+ empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Verizon has a better app than most
Revisado el 1/10/2024
Pretty good! As far as other carriers systems, this one is easy, modern and nice.
Pretty good! As far as other carriers systems, this one is easy, modern and nice.
Puntos a favor
The ease of use and the ability to administer my personal cell used for business as well, for on call weekends.
Puntos en contra
The limits on dates for payments and the speed that payments get taken when I set them up, like let the check hit first, jeeze.
- Sector: Servicios para instalaciones
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Decent Product - TERRIBLE CUSTOMER SERVICE
Revisado el 21/2/2024
The website interface is good, but the sales and customer service is so terrible we couldn't even...
The website interface is good, but the sales and customer service is so terrible we couldn't even BUY new devices when we added new trucks. I literally had to cancel our service because we couldn't even spend more money with them,
Puntos a favor
The app and website is user friendly. Initially when we signed on with them it was owned by Fleetmatics USA. That team was great. Verizon bought it and destroyed it.
Puntos en contra
Customer service made it virtually IMPOSSIBLE to buy new devices, and continue using the product. 100% of customer service is outsourced, WHICH IS FINE IF THEY DID THEIR JOB.
Verizon connect failed to honor the terms of the contract and forced us to pay an early termination fee even though the defaulted on their contract.
DO NOT SIGN WITH VERIZON CONNECT!!!!!! FIND SOMEONE ELSE!
- Sector: Propiedad inmobiliaria comercial
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Beyond Disappointed
Revisado el 1/2/2024
Beyond disappointed. Want to be released from contract.
Beyond disappointed. Want to be released from contract.
Puntos a favor
This software looks good. I thought that I would be dealing with a legit company since they are associated with Verizon and that not the case.
Puntos en contra
The product was sold to us as easy self-installation. Plug and play kind of system. The equipment arrived unorganized and poorly labeled. It is not able to be plugged into our dump truck without having the entire dash taken apart. There is no customer service. It is outsourced and they read from a screen. They will not answer my questions about who the local technicians are. They will only schedule an appointment and charge us for it - which was never mentioned during the sales process. We haven't even been able to use the product yet bc of the poor installation instructions which then forces you into having to pay for tech appts. It's bait and switch. Fraud. I am sure they won't let me out of my contract and send this junk equipment back. Do not use Verizon Connect. Verizon should disassociate themselves with such a fraudulent company.
- Sector: Productos químicos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Verizon Connect Review
Revisado el 28/8/2024
Puntos a favor
It updates very quickly where driver locations are.
Puntos en contra
There is nothing I dislike about this product.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Product & service
Revisado el 5/5/2024
Puntos a favor
[sensitive content hidden] was awesome, great communication, excellent explanations and follow up.
Puntos en contra
Non at the moment, like the product and service.
- Sector: Administración educativa
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Verizon Connect Review
Revisado el 20/9/2024
Overall, my experience with Verizon Connect has been great. Seamless use between multiple devices...
Overall, my experience with Verizon Connect has been great. Seamless use between multiple devices and web browsers.
Puntos a favor
Verizon Connect is a great service for businesses of any size to manage their internet services.
Puntos en contra
The set up of Verizon Connect is a lengthy process but worth it once completed.
- Sector: Telecomunicaciones
- Tamaño de la empresa: 1,001-5,000 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Too focused on the direct customer and not the MSP customer
Revisado el 24/7/2023
Puntos a favor
The portal looks good and gives the exec's the warm and fuzzies
Puntos en contra
The day to day tasks and the bulk tasks need an upgrade. Things that other platforms do VZW needs to do.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great Product
Revisado el 12/4/2024
Puntos a favor
Ease of set up and use. We have a small fleet that Verizon helps us track
Puntos en contra
Cost of initial set up was high. We had to wait to get an installer to our location
- Sector: Materiales de construcción
- Tamaño de la empresa: 5,001-10,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Verizon Connect Report
Revisado el 14/6/2024
Puntos a favor
Nothing really it always lagged on info.
Puntos en contra
Realtime information was never reliable.
- Sector: Práctica médica
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Optimis Corp Review
Revisado el 1/8/2024
My overall experience has been great. The software is efficient when it comes to workforce...
My overall experience has been great. The software is efficient when it comes to workforce management software programs.
Puntos a favor
What I like most about Verizon Connect is how easy it is to manage all daily operations in my office.
Puntos en contra
There is nothing I currently have found that I dislike about Verizon Connect.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Cost me 15k over 3 years just to cancel
Revisado el 16/12/2023
Worst company I have ever had to deal with. Would not have signed up if the previous company had...
Worst company I have ever had to deal with. Would not have signed up if the previous company had not been purchased by Verizon.
Puntos a favor
Terrible scam company that purchased the previous GPS company
Puntos en contra
Tried to cancel the service for 3 years, would just send out an early cancelation fee we had to pay before they canceled. Would not let us set the account to non renewal, would not tell us when our renewal dates were. Cancelation requests would not be responded to until after the renewal dates which we found out after the fact
- Sector: Materiales de construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Decent Mid Tier Tracking System
Revisado el 19/10/2023
If you're not looking to invenst a ton of money and get a basic tracking system, this will work...
If you're not looking to invenst a ton of money and get a basic tracking system, this will work just fine. If you're looking for a system to help improve upon your fleet management and cost effectiveness, I would recommend a more integrated and in depth platform.
Puntos a favor
Easy to use on a daily basis. Real time tracker worked well.
Puntos en contra
The system I used was very basic. Not much in the way of offering suggestions for improvement in fleet management.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Worst Customer Service EVER
Revisado el 6/6/2023
I have never had a problem with any other Verizon service but this one. They have by far the worst...
I have never had a problem with any other Verizon service but this one. They have by far the worst customer service of any company we have ever used for ANYTHING. They will "create a ticket" but you NEVER receive a call back. If you ask for a supervisor they are always busy. They will not let you speak directly to your CSM. Once our contract is up I will be finding another provider. I will never recommend this product/company to anyone.
Puntos a favor
Ease of use (GPS Tracking, IFTA Reporting)
Puntos en contra
Absolutely terrible customer service. 0/10 do not recommend just based on this. Tech Service is just ok. They do not follow up on anything and will charge you for devices that were never even used/installed by them.
- Sector: Automoción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Scheduling is very easy with Verizon.
Revisado el 10/11/2023
Other than that, it is very easy to schedule our techs.
Other than that, it is very easy to schedule our techs.
Puntos a favor
Easy to navigate and schedule our techs.
Puntos en contra
Would like it when send out the reminder to customers to send the time and address also.
- Sector: Servicios medioambientales
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
do not sign up with Verizon connect / reveal
Revisado el 22/9/2023
this is the worst business transaction I have ever had and I have been in business for 27 years . I...
this is the worst business transaction I have ever had and I have been in business for 27 years . I can't believe Verizon has there name associated with this . im ready to even switch my cell phones to t mobil . and I've been with them for 29 years
Puntos a favor
there is nothing I liked about the tracking . they will steal your money . give you the run around . they will not send you new equipment and still bill you . I have been out of contract and they still bill me and take money out of my account .
Puntos en contra
they are thieves . the Service sucks . they will steal your money .
- Sector: Servicios medioambientales
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
One of those apps you should have.
Revisado el 8/12/2023
Over all it does what i need it to do and for the things that gives me problems, i use another app...
Over all it does what i need it to do and for the things that gives me problems, i use another app for that stuff.
Puntos a favor
The ease of usage, doesnt freeze or make you have to close the app a million times.
Puntos en contra
Sometimes its hard to find certain things when i am useing the scheding portion of the app.
- Sector: Construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
They will lock you into a 3+ year contract - Horrible Customer Service.
Revisado el 9/5/2023
Stay away, Samsara looks like the way to go. Verizon has a lack of integrations.
Stay away, Samsara looks like the way to go. Verizon has a lack of integrations.
Puntos a favor
GPS Dasboard Page, something we used daily
Puntos en contra
Customer support is horrible! Always got wrong trackers installed, billing was incorrect as we never recieved ordered trackers. Each additional tracker/vehicle locks you into another 3 year contract so I had like 5 contract end dates that I wasn't able to get out of, so now i'm stuck for the next 3 years and will not be able to add anothers to this sytem if I want to move to a competitor. Waited 2 weeks to get a clear answer on what my cost per month was; still waiting over a month to get a negotiated buy out for the rest of the contract. Stay away!